Sandford Care Home

50 Gronant Road, Prestatyn LL19 9ND
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9.9 73 Reviews
  • Sandford Care Home, Prestatyn
Sandford is a beautiful Care Home situated just a few hundred meters away from the local shops and amenities of Prestatyn town Centre. The Care Home is ideally placed boasting some beautiful views of the both the Irish Sea and the beach to the front of the building and, to the back of the building there are stunning views of Gwaenysgor Hill.

The residential unit within the Care Home is totally purpose-built, with exceptionally large and spacious bedrooms furnished to very high standards, every room is fully en-suite with a walk-in wet room, toilet and washbasin. There is a tastefully decorated communal lounge and dining area and a lift to get between floors. There is a communal bathroom available with electronic bath hoists to support those with mobility problems to access the bathing facilities.

The residential dementia unit is a part of the original house and, each bedroom is spacious and has a washbasin and is fully furnished to a very high standard. Some of the bedrooms on the residential dementia unit have their own access into the spacious and secure sensory garden area which leads off of the large communal lounge and, there is a beautiful dining area. There are several communal bathrooms again equipped with bathing, showering and toileting facilities. The residential dementia unit is very dementia friendly with coloured doors, dementia signs and coloured handrails and toilet seats etc. In addition to this, there is an additional ‘quiet’ seating area away from the main communal lounge with an outdoor park theme. There is also a lift for residents to easily move between floors.

They use a state-of-the-art Care Planning Technology to aid them in providing tailor-made care that is individualised to the needs, wishes and preferences of each resident. They have an activities co-ordinator who is able to cater for the individual interests and abilities of residents.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £828 – £1475
  • Self-Funded Residential Dementia Care: £868 – £1475
  • RESPITE Self-Funded Residential Care: £828 – £1475
  • RESPITE Self-Funded Residential Dementia Care: £828 – £1475

These prices are only a guideline, please contact Sandford Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Brett McGuigan (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • At Sandford Care Home, the team warmly encourage family members and friends to visit and spend quality time with their loved ones, fostering a supportive and homely environment. While they kindly ask that mealtimes remain protected to support residents' nutrition and hydration, visits during these times can be accommodated with prior arrangements.

Parking

  • The main visitor Car Park is situated at the front of the Care Home with access to the Car Park via Gronant Road.


    There is an overflow Car Park to the rear of the Care Home with access to the Car Park via Tudor Avenue.

Sandford Care Home Reviews (73)

Total of 73, showing 61-73
9.9

Sandford Care Home has a Review Score of 9.9 (9.910) out of 10, based on 24 reviews in the last 2 years. Over all time Sandford Care Home has 73 reviews.

Overall Experience

  • 62
  • 10
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Date Published

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Review from Carol D (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been very confused, frail but wonderful has been treated with the best, kindest, respectful care possible since his arrival just under twelve months ago. The staff do everything possible to assure his continued comfort and wellbeing. They are also mindful of his continued dignity of a
once proud and self-sufficient man. Thank you from all our family.

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Review from J T (Son of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is 98 and has lived at Sandford Care Home for nearly 10 years. Throughout that period the management and staff have provided a very caring environment for her in her old age.

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Review from Kathy J (Daughter of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The Dementia unit at Sandford is quite rundown and needs some investment to bring it up to standard. The care staff are welcoming and speak to residents with respect and kindness but regrettably, we found that it did not meet our expectations in providing specialist dementia care for our mum.

Reply from Denise Hampson, Regional Manager at Sandford Care Home

Pearlcare prides itself on providing the highest standard of care at Sandford Care Home. This is evidenced by the many excellent reviews on Care Homes website and contained within the last local authority inspection report, which notably took place at the time this review was submitted and directly contradicts the content of this review.
Despite all attempts made, Pearlcare were unable to resolve complaints raised by a family member, during a short 4 week respite period for her parent, and are disappointed with this review.

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Review from Cynthia W (Sister of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first time attending a review which was very informative with the useful information given regarding the care of my sister. The staff are excellent giving time and patience! Far beyond their duty.
A calm and relaxed home.

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Review from Betty L (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the carers first class, they are kind and efficient even when they are busy. They treat the residents with respect and dignity and are always available for the resident's families when needed. The management have done so well recently in bringing the home up to a high standard. I believe the
resident's rooms are on the agenda which would be nice as they are slightly dated, but we have no complaints as this is a small price to pay for our family member feeling safe and secure in a friendly environment.

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Review from Brenda B (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Sandford Care Home coming up for 4 years in April. Me and all my family are more than pleased with the care she receives. She has come on such a lot since when she first arrived. That's why we are all grateful to all the staff at Sandford.

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Review from M M (Brother of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience of Sandford Care Home has been excellent. They have very caring helpers to service the needs of residents. They treat visiting family members with kindness and go to great lengths to answer any questions.
Would recommend this care home to anybody.

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Review from Jean G (Niece of Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Sandford were caring and attentive with my aunt who spent her last years with them. She really settled into her new home enjoying the entertainment and friendliness of everyone. Her funeral cortege departed from Sandford and the staff put on a lovely funeral tea. This was my aunt's home
and the staff really worked hard to make it so. We really appreciate their dedication.

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Review from David J (Son-in-law of Resident) published on 4 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think that the staff are very good and look after the patients very well.

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Review from M I (Husband of Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in care in this home for 4 years and 9 months. 3 and a half years ago this home was acquired by Pearl.
Since that date my wife has had the utmost care and attention (presently 93 years of age) and I am treated in the same way during daily visits.

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Review from J O (Daughter of Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was taken into this home just over a year ago with dementia. The manager visited mum in her previous home where she was left in her room lying on the bed. They moved mum very quickly into Sandford Care Home and within a day of her move a doctor came to sort out her medication which she had not be
getting. My mother is no longer crying in pain and spends her days in the lounge with the other residents. The staff are so caring and dedicated to keeping residents happy, nothing is too much trouble for them. The staff are also very quick to keep family informed about any accidents that might happen. The home is clean and uncluttered. I have no complaints whatsoever.

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Review from J O (Daughter of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff are taking good care of my mother and treating her with the dignity she is used to. They are very pleasant with the rest of the family.

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Review from June D (Daughter of Resident) published on 14 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After carefully finding a suitable home for my father, we could not of asked for anything better. Staff are so friendly and welcoming. He is very happy there, we are free to visit if and when we please, which is great, no restrictions which makes our life easier. Feel so happy and relaxed about the
home, very well kept and run which you can see as they all know exactly what they are doing. My father is 91 since the 22nd of July, he resides here because of dementia but we are so lucky to have found somewhere like Stanford and only 10 mins away.

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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Sandford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Sandford Care Home is calculated as follows: ( (254 Excellents x 5) + (25 Goods x 4) ) ÷ 279 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandford Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (2)

Meet the Team (3)

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Brett McGuigan

Job Title: Registered Manager

Joined: 2025

Brett has extensive experience within the care and management role. Brett has a long background working within dementia and learning disabilities environments.

Nicola

Nicola Mitchell

Job Title: Deputy Home Manager

Joined: 2020

Nicola has a wealth of experience and knowledge within Health and Social Care with over 20 years of experience within the sector. She is passionate about people and equally as passionate about delivering high standards of both dementia and residential care.


Nicola began working at Sandford back in July 2020 initially as a Senior Care Assistant. Nicola was then promoted to Deputy Home Manager in June 2021 and has supported upholding the company's high standards and expectations.

Rob

Rob Noel

Job Title: Regional Manager

Joined: 2019

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.

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