Sandford Care Home, Prestatyn, Denbighshire
Sandford Care Home, Prestatyn, Denbighshire
Sandford Care Home, Prestatyn, Denbighshire

Sandford Care Home has a comfortable interior and pleasant surroundings, highly-suited to a relaxing lifestyle and the practice of skilled and quality personalised care.

There are a choice of lounges, en-suite bedrooms and a sun room, as well as many activities and entertainments organised for residents enjoyment and good emotional health, which loved ones can also enjoy.

Meals are prepared daily using only the freshest daily produce, with the chef catering for all tastes and diets.

Group: Pearlcare

Person in charge: Marie Russell (Manager)

Local Authority / Social Services: Denbighshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Old Age

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 41

Rooms with ensuite WC: 24

Facilities & Services: Day Care • Respite Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Sandford Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Sandford Care Home has a Review Score of 9.5 (9.472)

The Review Score of 9.5 (maximum of 10) for Sandford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Sandford Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.618 for Sandford Care Home is calculated as follows: ( (85 Excellents x 5) + (42 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 131 Ratings = 4.618

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.854 Points relating to the number of positive Reviews for Sandford Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 7 Reviews ÷ 8.2 Target = 0.854

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sandford Care Home?

  • Extremely LIKELY
    9
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sandford Care Home

  • Daughter of Resident/Service User
    5
  • Niece of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My mother has been a resident for nearly 10 years and is now 96. She has received excellent care and attention at Sandford where a committed and very caring staff have seen to her needs in a sympathetic understanding and practical way.

How likely would you be to recommend Sandford Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We find the carers first class, they are kind and efficient even when they are busy. They treat the residents with respect and dignity and are always available for the resident's families when needed. The management have done so well recently in bringing the home up to a high standard. I believe the resident's rooms are on the agenda which would be nice as they are slightly dated, but we have no complaints as this is a small price to pay for our family member feeling safe and secure in a friendly environment.

How likely would you be to recommend Sandford Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I always find all the staff caring and patient. My aunt can be fractious and cantankerous but they display extreme patience with her despite being verbally abused at times. They accommodate all her needs and buy her food that she likes or is able to eat as she has difficulty swallowing. Sometimes she complains about the food but always seems to have a clean plate.

How likely would you be to recommend Sandford Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother has been in Sandford Care Home coming up for 4 years in April. Me and all my family are more than pleased with the care she receives. She has come on such a lot since when she first arrived. That's why we are all grateful to all the staff at Sandford.

How likely would you be to recommend Sandford Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our experience of Sandford Care Home has been excellent. They have very caring helpers to service the needs of residents. They treat visiting family members with kindness and go to great lengths to answer any questions.
Would recommend this care home to anybody.

How likely would you be to recommend Sandford Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

The staff at Sandford were caring and attentive with my aunt who spent her last years with them. She really settled into her new home enjoying the entertainment and friendliness of everyone. Her funeral cortege departed from Sandford and the staff put on a lovely funeral tea. This was my aunt's home and the staff really worked hard to make it so. We really appreciate their dedication.

How likely would you be to recommend Sandford Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I think that the staff are very good and look after the patients very well.

How likely would you be to recommend Sandford Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My wife has been in care in this home for 4 years and 9 months. 3 and a half years ago this home was acquired by Pearl.
Since that date my wife has had the utmost care and attention (presently 93 years of age) and I am treated in the same way during daily visits.

How likely would you be to recommend Sandford Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was taken into this home just over a year ago with dementia. The manager visited mum in her previous home where she was left in her room lying on the bed. They moved mum very quickly into Sandford Care Home and within a day of her move a doctor came to sort out her medication which she had not be getting. My mother is no longer crying in pain and spends her days in the lounge with the other residents. The staff are so caring and dedicated to keeping residents happy, nothing is too much trouble for them. The staff are also very quick to keep family informed about any accidents that might happen. The home is clean and uncluttered. I have no complaints whatsoever.

How likely would you be to recommend Sandford Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I find the staff are taking good care of my mother and treating her with the dignity she is used to. They are very pleasant with the rest of the family.

How likely would you be to recommend Sandford Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

After carefully finding a suitable home for my father, we could not of asked for anything better. Staff are so friendly and welcoming. He is very happy there, we are free to visit if and when we please, which is great, no restrictions which makes our life easier. Feel so happy and relaxed about the home, very well kept and run which you can see as they all know exactly what they are doing. My father is 91 since the 22nd of July, he resides here because of dementia but we are so lucky to have found somewhere like Stanford and only 10 mins away.

How likely would you be to recommend Sandford Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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