Sandford Care Home

50 Gronant Road, Prestatyn LL19 9ND
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9.9 73 Reviews
  • Sandford Care Home, Prestatyn
Sandford is a beautiful Care Home situated just a few hundred meters away from the local shops and amenities of Prestatyn town Centre. The Care Home is ideally placed boasting some beautiful views of the both the Irish Sea and the beach to the front of the building and, to the back of the building there are stunning views of Gwaenysgor Hill.

The residential unit within the Care Home is totally purpose-built, with exceptionally large and spacious bedrooms furnished to very high standards, every room is fully en-suite with a walk-in wet room, toilet and washbasin. There is a tastefully decorated communal lounge and dining area and a lift to get between floors. There is a communal bathroom available with electronic bath hoists to support those with mobility problems to access the bathing facilities.

The residential dementia unit is a part of the original house and, each bedroom is spacious and has a washbasin and is fully furnished to a very high standard. Some of the bedrooms on the residential dementia unit have their own access into the spacious and secure sensory garden area which leads off of the large communal lounge and, there is a beautiful dining area. There are several communal bathrooms again equipped with bathing, showering and toileting facilities. The residential dementia unit is very dementia friendly with coloured doors, dementia signs and coloured handrails and toilet seats etc. In addition to this, there is an additional ‘quiet’ seating area away from the main communal lounge with an outdoor park theme. There is also a lift for residents to easily move between floors.

They use a state-of-the-art Care Planning Technology to aid them in providing tailor-made care that is individualised to the needs, wishes and preferences of each resident. They have an activities co-ordinator who is able to cater for the individual interests and abilities of residents.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £828 – £1475
  • Self-Funded Residential Dementia Care: £868 – £1475
  • RESPITE Self-Funded Residential Care: £828 – £1475
  • RESPITE Self-Funded Residential Dementia Care: £828 – £1475

These prices are only a guideline, please contact Sandford Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Brett McGuigan (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • At Sandford Care Home, the team warmly encourage family members and friends to visit and spend quality time with their loved ones, fostering a supportive and homely environment. While they kindly ask that mealtimes remain protected to support residents' nutrition and hydration, visits during these times can be accommodated with prior arrangements.

Parking

  • The main visitor Car Park is situated at the front of the Care Home with access to the Car Park via Gronant Road.


    There is an overflow Car Park to the rear of the Care Home with access to the Car Park via Tudor Avenue.

Sandford Care Home Reviews (73)

Total of 73, showing 21-40
9.9

Sandford Care Home has a Review Score of 9.9 (9.910) out of 10, based on 24 reviews in the last 2 years. Over all time Sandford Care Home has 73 reviews.

Overall Experience

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Review from H B (Daughter of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been in Sandford since December and settled in remarkably quickly considering he was reluctant to leave his own home of nearly 50 years. It was a big step for him but the staff made him feel so welcome and for the first time in a long time he felt warm and safe.
He got to know the staff
and recognised those who saw him most days. They always show him kindness and thoughtfulness, and a couple of the staff have a banter with him and share a joke or two which he loves. Nothing is too much trouble for the management team and staff, and they’re quick to respond to anything we, as a family, request for Dad. It’s an excellent home and we would recommend it for the peace of mind it offers us all. Thank you to the manager and staff.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your kind words! I'll be sure to share these with the entire staff team.

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Review from Cath C (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Sandford in February 2023. Sadly, she suddenly and unexpectedly became very ill and passed away just over two weeks later. The care and compassion shown to Mum in this short time was exceptional from all staff involved, treating her with such respect and dignity in her final days. I cannot
thank them enough. In particular, the manager, who spent a lot of time with Mum, ensured she was never alone. He also went out of his way to find the retro CD player so Mum's favourite music could be played in the background. In addition, he spent time making sure that I was ok during this difficult time. They were also caring for Dad in the dementia unit. Sandford is an exceptional care home; it has a homely, family atmosphere, and the residents I met are happy. I always received friendly greetings from those I met. It thoroughly deserves its place in the Top 20 care homes in Wales.


Dad moved into the dementia unit at Sandford in January 2023 after spending six weeks in hospital. He settled in very well and, like Mum, received exceptional individual care from all the staff who looked after him. They dealt very rapidly with any medical needs that arose, and the manager and staff were in regular communication with us at all times. He was very content and comfortable in his room and was delighted with the special chair provided, enabling him to sit up and look outside or have a comfy snooze. As a result of the care and excellent food (many thanks to the wonderful chef), we noticed an improvement in Dad's cognitive condition. He enjoyed looking at family photos during visits with my brother, especially the family pets we had over the years. As with Mum, Dad was cared for with dignity and compassion, and it was so reassuring for the family, knowing they were both in such good hands.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your lovely review. It was an absolute pleasure to care for both mum and dad. I'll be sure to share your comments with the staffing teams.

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Review from David B (Son-in-law of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff look after my mother-in-law like she is part of the family. The building always smells lovely. My mother-in-law loves the food and always says how nice it is. She likes Sunday dinner the best.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your comments, I’ll be sure to share these with the teams.

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Review from Patrick C (Son-in-law of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming a resident Dad's health has improved significantly. His diabetes is managed well along with other health and mobility issues. Staff take time to engage throughout the day and we (family) visit regularly which has helped stabilise his dementia, looking forward to visits, chats and news.
Dad feels safe and secure in his en-suite room with many of his own possessions, helping him feel 'at home'. Care home management are always available for information and updates and the staff always treat Dad with respect and care.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you very much for your kind words and feedback. I’ll be sure to share this with the team.

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Review from Barbara L (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having had a very negative experience with another local care home, we were, as a family, understandably nervous and concerned about what we would find when first visiting Sandford. I need not have worried. From the first time I met with the manager, I was put at ease. He totally understood our
concerns and what we hoped for when it came to our mum's care and assured me that they would put Mum's needs first and not expect her to fit into a 'regime'.
Mum moved in and, from the first day, the care has been as the manager said it would be. Mum is allowed to 'get up' in the mornings when she feels ready to do so. She is encouraged to eat in the dining room with other residents, which is good for her and encourages her to eat, but if she chooses not to do so, then that is fine too.
As a result of this 'person-centred' approach, Mum settled in quite quickly and is clearly happy, comfortable, has her individuality and independence recognised and is 'cared for'. We could not ask for more.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your kind words. It’s our absolute pleasure to be caring for Mum. I’ll be sure to share this with the staffing teams!

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Review from Y W (Daughter-in-law of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sandford is a really lovely care home. It's very clean and well organised and the staff are thoughtful and attentive to residents needs. The accommodation is spacious and residents rooms are bright and homely. My mother-in-law enjoys the various activities on offer and is really looking forward to any
trips planned for them all in the new vehicle that's recently arrived! We feel confident that our loved one is in safe hands and she seems to have flourished during her stay. We're also very grateful for the support the team have offered to us too.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your kind comments, I’ll be sure to share these with the staffing teams.

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Review from Anne B (Daughter-in-law of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this to say how happy we are with the care and compassion that is shown to my father-in-law. All the staff, without exception, have a genuine concern for residents. The manager and his team do a wonderful job. Many thanks.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your review. I’ll be sure to share you comments with the staffing team.

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Review from T D (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptional and show so much love, attention and respect to residents and families.
The home is extremely welcoming and engages residents with mock shops, post offices, libraries etc.
The management is very hands-on and works with residents and staff alike. It is an excellent home,
and I can't thank them all enough for the care shown to my mum.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your kind words and lovely review of our Care Home. We’ll be sure to share these with the staffing teams. It was an absolute pleasure to care for Mum.

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Review from Sue H (Daughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not tell you how grateful I am to Sandford Care Home for the dedication they showed to my beautiful mother.
The compassion and care that my mum received were second to none, and the love that my mum received, left me with no doubt that she was in the best possible place for her to have the happiest
life possible.
The manager was absolutely wonderful with my mum, and that made the difference for both my mum and ourselves in ensuring that she was safe and loved.
The entire staff not only cared for my mum but they also loved her too! That was evident in abundance!
Mum and I had many chats over the phone about some of the antics that she was getting up to with the carers - we giggled a lot, and Mum was so happy - it reassured me from a distance that Mum was ok!
During my Mum's final days - her pain was eased by the gentleness and warmth of her extended family.
I will never forget this and will never be able to repay their love for my mum.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for such a lovely review of our care home and the care that Mum received. You're absolutely right to describe the antics that mum would get up to - she'd have us all in absolute stitches! I'll be sure to pass over your lovely comments to the entire team at Sandford. Take care, and hopefully, we'll see you again soon.

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Review from B J (Grandson of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has been brilliant with my nan from day one, and she has been there for over three years now. She feels like she’s on holiday there, and she is treated that well by every single staff member.
Staff are very welcoming, offering refreshments on arrival.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your lovely review - it means so much to us to hear that you've been happy with not only the care that Nan received but that you too felt very welcome at Sandford. I'll be sure to pass over your comments to the staffing team.

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Review from Shirley E (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home to anyone. My mum was a resident in 2019 until she sadly passed away in July 2021. My dad was also a resident in 2019 until he sadly passed away in January 2023. They were both happy in Sandford Care Home. The carers were very supportive of all our family members, not
just with my parents. The manager of the home was also very caring to them and us. Nothing was too much trouble. My dad passed away with carers beside his bed till his last breath, which as a family, we very much appreciated it. We still visit the manager and staff at Sandford Care Home.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your lovely review - we miss both mum and dad dearly... I'm happy that you felt so positively about the care and support they both received. I'll be sure to pass over all your comments to the staffing teams - thank you.

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Review from Glenda H (Daughter of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all staff and management team for all their help and support in getting my mum settled into Sandford Care Home. The care and attention she has received from all staff have been excellent, and they are always kind, considerate and supportive when caring for Mum. Mum's room is big
and comfy with great views. The food is really good. The extra care and entertainment provided by the home are brilliant. Thank you to all staff at Sandford for looking after my mum and making her feel settled. It has been a huge relief for me that Mum is safe, warm, well-fed and cared for after having home care for the last eight years; it is so reassuring to know Mum has care now 24 hours. Thank you to all staff.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you very much for your lovely review. It's an absolute honour to care for your mum - it must be such a relief now that mum is settled and comfortable within our home. I'll pass over your kind remarks to the staffing teams. Thank you!

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Review from Leane B (Daughter-in-law of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law sadly passed away on the 4th of January, and the care received when that time came was fantastic. They went above and beyond, and they even looked after us as a family. Nothing can beat it. I would just like to thank the manager and all the care staff for the fantastic care my father-in-law
received during his time at Sandford. I have no bad feedback at all. Thank you.

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Review from Simon C (Son of Resident) published on 5 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Sandford for fifteen months and has throughout received excellent care that properly matches his needs. His mental health has improved considerably over that time as has his physical well-being. When he has been poorly, the staff have responded promptly and responsibly. Throughout
my father's stay, covid restrictions have been in place, but at all times whenever it has been possible, visits have not only been allowed, but encouraged. This has made a huge difference to all of us. We now take our two dogs in regularly, which gives us all a lift. The manager and his team have worked heroically in very difficult times, to make the transition into care as smooth as it ever could be.

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Review from D B (Son of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has only been a resident of Sandford for only a couple of months, but I have seen an improvement in him during that time. The staff are very approachable to ask questions about Dad and are very informative with the answers. They are also very caring about all the resident's needs and requirements
and treat everyone with the dignity that they deserve. Management goes above and beyond also with the care of the residents. Both I and my wife are very happy with the level of care my dad receives. He is very happy with the care he is receiving and participates in activities when he can, or if he wants to stay in his room and watch TV, he can; it's his choice.

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Review from R R (Daughter of Resident) published on 29 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum receives excellent friendly care - also, since being able to visit in the room, I can see that everything is kept clean and tidy inside the home as well.
I am really pleased with how quickly the staff deal with any issues; they also make sure that relatives know what is happening.

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Review from Karina-ann J (Great-Niece of Resident) published on 29 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't ask for a better home for my great uncle. The staff are all so friendly and hard-working. We went to visit our uncle for his 85th birthday outside in the garden, and the manager and the staff couldn't do enough for us even though they were busy with other relatives attending as it was father's
day on the same day. The staff have always been very helpful, and my uncle seems settled and happy in the home, even taking part in activities which he would rarely do in his previous home. The activities coordinator adapts the activities to include everyone's interests and is often sending over pictures of what he has been up to. Such a lovely home and very person-centred, delivering a high standard of care to their residents.

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Review from Rosemary D (Sister of Resident) published on 22 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is so happy at Sandford. He joins in on all the activities, and they even do activities that are particularly designed just for him. We get regular updates of what he's been up to, which is lovely.
The staff are wonderful, always helpful and informative, and nothing is too much trouble.
Highly
recommended.

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Review from Gaynor L (Daughter of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very impressed with the standard of care provided by the staff at Sandford. The staff are friendly and thoughtful, and Dad always appears to be well cared for. The living areas and Dads room are clean and tidy.

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Review from L D (Daughter of Resident) published on 11 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad seems happy and well cared for. The staff are always helpful and kind. The interior is clean and welcoming. Dad's room is lovely, with an ensuite bathroom. They are extremely careful with Covid restrictions/routines.

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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Sandford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Sandford Care Home is calculated as follows: ( (254 Excellents x 5) + (25 Goods x 4) ) ÷ 279 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandford Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (2)

Meet the Team (3)

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Brett McGuigan

Job Title: Registered Manager

Joined: 2025

Brett has extensive experience within the care and management role. Brett has a long background working within dementia and learning disabilities environments.

Nicola

Nicola Mitchell

Job Title: Deputy Home Manager

Joined: 2020

Nicola has a wealth of experience and knowledge within Health and Social Care with over 20 years of experience within the sector. She is passionate about people and equally as passionate about delivering high standards of both dementia and residential care.


Nicola began working at Sandford back in July 2020 initially as a Senior Care Assistant. Nicola was then promoted to Deputy Home Manager in June 2021 and has supported upholding the company's high standards and expectations.

Rob

Rob Noel

Job Title: Regional Manager

Joined: 2019

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.

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