Sandford Care Home

50 Gronant Road, Prestatyn LL19 9ND
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9.9 73 Reviews
  • Sandford Care Home, Prestatyn
Sandford is a beautiful Care Home situated just a few hundred meters away from the local shops and amenities of Prestatyn town Centre. The Care Home is ideally placed boasting some beautiful views of the both the Irish Sea and the beach to the front of the building and, to the back of the building there are stunning views of Gwaenysgor Hill.

The residential unit within the Care Home is totally purpose-built, with exceptionally large and spacious bedrooms furnished to very high standards, every room is fully en-suite with a walk-in wet room, toilet and washbasin. There is a tastefully decorated communal lounge and dining area and a lift to get between floors. There is a communal bathroom available with electronic bath hoists to support those with mobility problems to access the bathing facilities.

The residential dementia unit is a part of the original house and, each bedroom is spacious and has a washbasin and is fully furnished to a very high standard. Some of the bedrooms on the residential dementia unit have their own access into the spacious and secure sensory garden area which leads off of the large communal lounge and, there is a beautiful dining area. There are several communal bathrooms again equipped with bathing, showering and toileting facilities. The residential dementia unit is very dementia friendly with coloured doors, dementia signs and coloured handrails and toilet seats etc. In addition to this, there is an additional ‘quiet’ seating area away from the main communal lounge with an outdoor park theme. There is also a lift for residents to easily move between floors.

They use a state-of-the-art Care Planning Technology to aid them in providing tailor-made care that is individualised to the needs, wishes and preferences of each resident. They have an activities co-ordinator who is able to cater for the individual interests and abilities of residents.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £828 – £1475
  • Self-Funded Residential Dementia Care: £868 – £1475
  • RESPITE Self-Funded Residential Care: £828 – £1475
  • RESPITE Self-Funded Residential Dementia Care: £828 – £1475

These prices are only a guideline, please contact Sandford Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Brett McGuigan (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • At Sandford Care Home, the team warmly encourage family members and friends to visit and spend quality time with their loved ones, fostering a supportive and homely environment. While they kindly ask that mealtimes remain protected to support residents' nutrition and hydration, visits during these times can be accommodated with prior arrangements.

Parking

  • The main visitor Car Park is situated at the front of the Care Home with access to the Car Park via Gronant Road.


    There is an overflow Car Park to the rear of the Care Home with access to the Car Park via Tudor Avenue.

Sandford Care Home Reviews (73)

Total of 73, showing 41-60
9.9

Sandford Care Home has a Review Score of 9.9 (9.910) out of 10, based on 24 reviews in the last 2 years. Over all time Sandford Care Home has 73 reviews.

Overall Experience

  • 62
  • 10
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Date Published

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Review from Kathy O (Daughter of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Sandford since August; the staff are amazing. The manager is a star; he goes above and beyond to ensure the happiness and well-being of all the residents. The home has a very homely feel, no smells, lovely rooms, nothing is too much trouble. Food-wise, they will happily go through a
long list of foods to try and tempt Mum to eat. The care staff sit with Mum to encourage her to eat and drink. I cannot thank them all enough for the care, respect and compassion they give Mum.

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Review from Sheena R (Daughter of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, what a fantastic care home! My mum never wanted to go into a care home, and we wanted to keep her at home, so it was a difficult decision. However, the manager and staff, are without exception, amazing. They are very caring, very professional and very human. They communicate well with me and understand
and adapt to her need with humanity and dignity; she is a complex person apart from her health needs, and so this isn't easy. Her happiness is important to them. There is an activities coordinator, who she also really likes, who collects her for activities, and she is brighter and more positive as result. She enjoys the food, which includes food she particularly likes, and she has made three friends, who she says go and watch a film together. She is much better off than when she was at home. Thank you, everyone, at the Sandford; you are making a real difference to my mums last years.

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Review from Elaine H (Daughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dear mother was brought here from her home of 60-years during the first lockdown, as she need 24-hour care and wanted to be near to me. She was given a very warm welcome by the very caring staff, and her needs were met in a very dignified way. My only concern/area for improvement is that residents
are not taken outside for fresh air and feel that this should be encouraged as part of their daily routine. More entertainment is needed.

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Review from P A (Son-in-law of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to Sandford in October 2020, and from that moment, the team at Sandford took care of her with professionalism and respect throughout. mt mother-in-law's needs were challenging at times, and she was looked after with care and dignity throughout. We were only able to have limited
visits due to Covid-19, and we lived 300-miles away, but we were kept fully informed at all times. We were impressed by the attitude of all the staff.

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Review from Norm M (Son of Resident) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum went to Sandford Care Home 15-months ago during the lockdown, and she was kept safe and protected.
Mum enjoyed the activities, the good food and her spacious room.
The staff are genuinely caring and compassionate, nothing is too much trouble for them. Communication is excellent, and we were
always kept fully informed.
The level of care during her final months was exceptional, thanks to the wonderful, dedicated manager and the staff’s loving care.
Our family will always be so grateful to all the staff at Sandford.

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Review from Cath M (Granddaughter of Resident) published on 14 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sandford has been truly exceptional, and I can’t thank them enough. The rooms in Sandford are lovely. The home itself is modern, cosy and traditional. It is clean and never smells. The food was really good - she was so fussy at home, but suddenly was eating full meals and looked so much better. The
chef is really good, but also really cares and mingles with the residents. Her hair was done. She felt like she was on holiday. They put on entertainment and events, and she didn’t miss her home, even though initially she was refusing to leave. But the main thing was all of the staff. They treated my nana with real love. They went in to see her on their days off, came in early to see her before their shift, there were 8-people with her when she passed away; they stroked her hair and spoke to her with real love. The manager is leading a fantastic team, and as a family, we were so grateful to them - when we couldn’t be there, she was still loved and cared for better than we could have done ourselves. Thank you.

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Review from A B (Daughter of Resident) published on 18 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum joined Sandford after a respite stay in another home. Despite the other home looking "smarter" in terms of decor, Sandford is by far the best place for Mum. The care, individual attention, activities and overall ambience are excellent. The manager has been a revolution, and we couldn't be happier
with the level of care. Despite not wanting to live in a care home, Mum is so happy and that makes me happy and relieved.

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Review from Linda S (Daughter of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Sandford enough for all the care and compassion they showed my dad during his short stay with them. Dad became a resident at the most difficult of times, he was palliative for bowel cancer and had advanced dementia along with very poor eyesight. Added to all this he joined
Sandford at the onset of the Covid pandemic.
Though mum couldn't visit inside the home the staff would bring him to the window so that he and mum could chat and blow the odd kiss to one another. This meant a lot to mum.
When dad's time came, the staff at Sandford ensured that he was kept comfortable and made sure that mum and I knew that we could ring at any time day or night just to check on him. This provided me with some comfort being that I was 5hr hours away. It never felt like it was a problem that we were calling.
So, on a final note, I would just like to say a massive thank you to each and every one of you and to wish the very best. Take care you lovely people x

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Review from Sam D-A (Daughter of Resident) published on 10 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been a resident of Sandford since March 2019. and my family and I would highly recommend the care home. The staff are very caring and have a lovely relationship with both the residents and their families. The home provides a variety of activities for residents to participate in such as various
crafts, baking, gardening, armchair darts and putting golf. They also provide events throughout the year such as a Halloween party, various activities and parties over the Christmas period, and numerous other occasions such as the VE day celebrations - all of which my dad really enjoys participating in. I look forward to seeing their Facebook posts to see what has been going on and the fun the residents have, making their Tik Tok videos. We feel so thankful that we picked such a lovely place for my dad to stay and never more so than now during the Covid-19 pandemic when we know he is safe and cared for so well.

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Review from Delyth C (Daughter of Resident) published on 29 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been a resident for 2-years and had the greatest of care. The end of July she became ill, was in hospital then sent back to Sandford, she then became very ill and decided enough was enough. The final days of her care were some of the most professional and caring I have seen. She passed
away in the calm homely manner with her family and friends including staff with her. Not only her needs were provided, but mine were too, they gave me a place to sleep and they kept me fed, watered and time with my mother after she had passed.

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Review from Rene H (Daughter of Resident) published on 4 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Sandford for 2 years and has received excellent care. She has a variety of problems and reacts well to the staff who are always caring.
We are always contacted very quickly when she has had a fall.
She is happy and comments favourably about the food. Due to her poor hearing and
eyesight, she finds it difficult to enter into all the activities.

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Review from Jill D (Daughter of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a temporary visit for our mum as re-enablement to end up back at home independently. The staff are most welcoming friendly and helpful, can't fault them. Treated mum with the utmost care and dignity. As a family, this was a perfect stop-gap on Mum's journey from hospital to home. Highly recommend.

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Review from D C (Son of Resident) published on 30 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly caring staff who know my mother well. Safe comfortable environment.

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Review from Naomi W (Daughter-in-law of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although some interesting activities are offered to residents, many feel unable to take part because there is no toilet on the ground floor and they are worried that they could not get back to their rooms quickly enough if they need one.
It would make a huge difference if residents had access to a
toilet on the ground floor. Perhaps they would attend the activities and everyone would benefit from more participation.

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Review from P E (Son of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very friendly staff who always put residents first. However, lately there has been a high turnover of carers and the management team has been changed a lot.
Small handy odd jobs often need doing and staff need reminding.

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Review from David H (Son-in-law of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring. The home has a happy atmosphere. The staff engage with the residents and encourage activities as far as possible. The fabric of the home is being constantly upgraded, redecorated and improved. My wife died three years ago, so I became NOK to my mother-in-law (resident) - since
then the staff have been so helpful to me too, eg. advise me on care plans, do shopping for the correct type of clothes etc.

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Review from Barry F (Husband of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and they treat the residents with respect. I've seen the meals they give them and can't fault them. My wife is very happy there and that is good enough for me. The staff are always friendly when I visit, the place has a good atmosphere.

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Review from G S (Niece of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very caring and efficient. However, at the moment, the manager is off sick long term and there has been no continuity for quite some time. However, the deputy manager is extremely efficient and knowledgeable about the procedures and the residents themselves.

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Review from Robert K (Son of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Best ' non-top up' home in the area.

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Review from Jane C (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in your care for nearly 12 months. It started as short-term care while her fracture/dislocation of her shoulder healed but due to the care she has received, she decided to make this a permanent arrangement. The care she has received has been wonderful and as I live 200 miles away
the peace of mind that this gives me is worth the money alone. Thank you.

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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Sandford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Sandford Care Home is calculated as follows: ( (254 Excellents x 5) + (25 Goods x 4) ) ÷ 279 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandford Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (2)

Meet the Team (3)

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Brett McGuigan

Job Title: Registered Manager

Joined: 2025

Brett has extensive experience within the care and management role. Brett has a long background working within dementia and learning disabilities environments.

Nicola

Nicola Mitchell

Job Title: Deputy Home Manager

Joined: 2020

Nicola has a wealth of experience and knowledge within Health and Social Care with over 20 years of experience within the sector. She is passionate about people and equally as passionate about delivering high standards of both dementia and residential care.


Nicola began working at Sandford back in July 2020 initially as a Senior Care Assistant. Nicola was then promoted to Deputy Home Manager in June 2021 and has supported upholding the company's high standards and expectations.

Rob

Rob Noel

Job Title: Regional Manager

Joined: 2019

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.

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