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- Pontcanna House Danico Care care home







Pontcanna House has been caring for residents since it was established in 1993.
The family run residential care home, specialises in the care of EMI dementia and comprises of three Victorian houses, which have all been modernised to ensure that the buildings are accessible for all residents.
Residents are encouraged to personalise their rooms to create a familiar and homely atmosphere.
There are communal areas such as a café/bar area where activities, family meetings and celebrations can take place in throughout the year.
Care Provided by Pontcanna House Danico Care
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Above fees are the basic fee structure for Dementia Residents. Rate may vary based upon the risk assessment.
The price(s) shown are provided by the care home. Contact Pontcanna House Danico Care for full pricing details and T&Cs.
Contact Pontcanna House Danico Care to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- DANICO Care Ltd
- Private Owned
Person in charge
- Neil Baker (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (2)
Pontcanna House Danico Care Reviews (76)
Pontcanna House Danico Care has a Review Score of 9.6 (9.646) out of 10, based on 11 reviews in the last 2 years.
Over all time Pontcanna House Danico Care has 76 reviews.
The management and care team were professional and thoughtful throughout my wife's stay.
Thank you so much it was a pleasure to have your wife with us. I hope she settles well in her new home.
The staff at this home are so nice, my dad has been very happy. Nothing is too much trouble for any of the staff.
Thank you kindly for your your review it was a pleasure to look after your father such a gentle man.
Our wonderful mum came to Pontcanna House in June 2025. Mum was taken into hospital a few times from October to January. The staff at Pontcanna House were amazing with their care of Mum and always calling a doctor when neccessary so Mum received the treatment that she needed. Our mum loved to sit in the beautiful garden when we visited. The staff are increible and we cannot fault their care of our beloved mum. We would highly recommend Pontcanna House to other families.
Staff and I were so grateful to had Mum in Pontcanna...
Amazing place. The staff are all nice and welcome us with a big smile every time we visit Mum. So friendly and the place is spotless. They take really good care of my mum and all the residents.
Having company. Enjoying all the food. Love the singing.
Many thanks dear Syb for your kind review, we are thrilled to hear that you are happy and enjoying the food and the singing. Your testimony means a lot to us and make everything we do worthwhile.
My aunt has settled well in Pontcanna House and is very happy to have company all day. She is happy, well looked after and safe. She enjoys the entertainment, singing and joining in with the other residents. Her well being has improved and she is happy to always have someone to chat to as she can still enjoy company. As a visitor we are always made to feel welcome and comfortable.
I am very happy in here.
Many thanks for your kind review and we are more than delighted that you are very happy at Pontcanna House.
Excellent care wonderful staff so lovely and homely. The staff and manager are amazing they took wonderful care of my mum on her respite stay
My mum is very well looked after for her dementia, arthritis and IBS. She likes to sleep in late and this is also catered for. She is encouraged to interact with staff and other residents. She seems very content in herself. All the staff are extremely competent and kind. They do not hesitate to refer mum to a doctor or other professionals if needed. They are very welcoming to family.
The staff and I very much appreciate your kind comments. We are flattered that you think so highly of Pontcanna House. Mum is a remarkable lady we can not wait to celebrate her 100 birthday in March with yourself and your good family.
I love it here in Pontcanna House. The food is very nice and the staff are very supportive and caring. The management is running the home in a fantastic manner.
I'm really pleased with the care my Mum receives from all staff at Pontcanna House Care Home. It is exceptionally clean and all staff are always happy and helpful. Mum enjoys getting her nails painted different colours every week, and the entertainment they provide. Staff make an extra effort when it is occasions like Halloween, Christmas, Easter etc.
Mum has been a resident at Pontcanna House for 12 years. The care Mum receives is wonderful. The staff and management go the extra mile, give Mum that cuddle, speak to her in French (her other spoken language) etc. Mum's personal care is exceptional, nails painted and clothes always clean. We couldn't ask for more from a care home.
Mum is very happy in the lake home and is always clean and looking very healthy.
The staff are all very friendly and genuinely care about all the residents.
The home is warm and welcoming.
I am very happy that Mum is a resident here.
I am extremely satisfied with the home. The staff are excellent.
Many thanks for your kind words. Your comments are extremely important to us as you have resided in Pontcanna house for almost 10 years. I hope you will continue to enjoy living in Pontcanna House for many more years to come.
Very good and happy.
I am so happy to hear that you are satisfied with our care and it is a big compliment to us when you stated that we are very good and you are happy. All I can say is many thanks and I hope you will continue to be happy with our service and accept Pontcanna House as your new home.
We received a very warm welcome from the manager and her staff when Dad came to Pontcanna House. The place is spotlessly clean, choice of good food offered and an excellent activity schedule. Staff offer warm, friendly and family-orientated care to residents and their families. We are very pleased that our dad is residing in such a lovely home.
Many many thanks for your kind review. It was our pleasure to look after such a remarkable gentleman and to meet with a kind, warm and supportive family-like yourself.
Very clean home.
You are more than welcome dear C P, we are all delighted to see you when you are visiting our lovely resident. You put a big smile on her face, she loves your company and having a chat about her daughter and grandchildren. We look forward to seeing you every 2 weeks.
The care experience is perfect for my mother, who has dementia, the home facilitates the best of care in this department, offering activities as much as possible during the covid restrictions, and now since opening up more. My mother always says that all the staff are lovely to her and she is well looked after for her personal needs, which I can tell that she is very content with. Food lovely.
For the short time my mother has been at Pontcanna House, I couldn't be more pleased with the care she has received.
Many thanks for your kind review. We are more than delighted that Mum settled so well in Pontcanna House in such a short time. The credit is not only to our team, but it is also for your gentle and kind approach when you are communicating with us, which gave our staff a lot of confidence to support Mum and made her feel safe and happy at Pontcanna House.
Our experience of Pontcanna House has been absolutely fantastic. Everything my mum needs is provided for and the staff are just brilliant - nothing is too much trouble. The environment is warm and friendly and my mum is so happy. The whole environment is like a home from home.
We are delighted with your positive experience. Your kind comments about Pontcanna House and our wonderful staff are much appreciated. We take great pride in delivering high-quality care and ensuring the environment is warm and comfortable. Pontcanna House is a home for Living In, your recognition of this is invaluable to our team, thank you.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (12)
- 31 Jan 2025Recipient: Pontcanna House Danico Care
- 31 Jan 2024Recipient: Pontcanna House Danico Care
- 28 Feb 2023Recipient: Pontcanna House Danico Care
Accreditations
There are no accreditations posted yet for Pontcanna House Danico Care .
Meet the Team (3)

I have worked in the health care environment for 20 plus years, working in many different job roles and have gained a lot of experience and qualifications over the years. I have experience as a Care Assistant, Senior Care Assistant, Nurse Assistant, and Care Manager.
My main background is in Dementia Care, both residential and nursing.
I have a Level 5 leadership for Health and Social Care Services' (Adults Residential management) qualification certificate.Experience in staff leadership and regulatory compliance, supporting the day-to-day management of a care home, ensuring high standards of person-centred care, staff performance and medication training.
I also have my NVQ level 2 in Hospitality and Catering, and have worked for a number of years as a Chef in a number of kitchens.

Experienced Deputy Manager and Care Professional with a strong background in residential care operations, staff leadership, and regulatory compliance.
Holds an MBA in Marketing and a Master’s degree in Commerce (Finance), bringing strong administrative, financial, and operational expertise to care management. Proven ability to lead teams, manage audits, maintain documentation, and support continuous improvement within care settings. Compassionate, organised, and committed to delivering safe, effective, and high-quality care

As a dedicated and compassionate Senior Carer with over 4+ years of hands-on experience, I take pride in delivering high-quality care tailored to individual needs. I'm currently completing Level 2 in Health and Social Care, which strengthens my practical skills and understanding of best practices in the care sector.
In addition to my work in healthcare, I hold an MSc in Accounting and Finance and bring over 6 years of experience in senior-level roles within finance and operations.
Frequently Asked Questions about Pontcanna House Danico Care
What types of Care is Pontcanna House Danico Care registered for?
Older Person Care, Dementia, Learning Disability / Autism, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Pontcanna House Danico Care have?
There are 23 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Pontcanna House Danico Care ?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Pontcanna House Danico Care to the centre of Cardiff?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pontcanna House Danico Care to verify any information. View our terms and conditions. Pontcanna House Danico Care has an Enhanced Service -more info.