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Pontcanna House Danico Care

128/132 Llandaff Road, Pontcanna, Cardiff CF11 9PW
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Pontcanna House Danico Care , Cardiff
Pontcanna House Danico Care , Cardiff
Pontcanna House Danico Care , Cardiff

Pontcanna House has been caring for residents since it was established in 1993.

The family run residential care home, specialises in the care of EMI dementia and comprises of three Victorian houses, which have all been modernised to ensure that the buildings are accessible for all residents.

Residents are encouraged to personalise their rooms to create a familiar and homely atmosphere.

There are communal areas such as a café/bar area where activities, family meetings and celebrations can take place in throughout the year.

Care Provided by Pontcanna House Danico Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£1,250 - £1,400£1,250 - £1,400

Above fees are the basic fee structure for Dementia Residents. Rate may vary based upon the risk assessment.

Contact Pontcanna House Danico Care to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • DANICO Care Ltd
  • Private Owned

Person in charge

  • Neil Baker (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (2)

Pontcanna House Danico Care Reviews (76)

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9.6

Pontcanna House Danico Care has a Review Score of 9.6 (9.646) out of 10, based on 11 reviews in the last 2 years. Over all time Pontcanna House Danico Care has 76 reviews.

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Showing 76 reviews matching selected criteria
Review from Natalia S (Wife of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience
I like the residential home very much.

I am a doctor from Ukraine, I have not seen my husband for the last two years due to Covid. When I visited this home I had a very nice welcome from the management and the staff and I was very happy seeing my husband looking very well.

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Review from N Y (Granddaughter of Resident) published on 9 May 2022 Submitted via Postal Card
Overall Experience

Lovely staff, look after residents well. Activities on today, musician coming in to entertain the residents which is lovely. Always well cleaned and looked after. Can see nice Easter decorations around. Nan seems happy, nice atmosphere here.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Many thanks for your kind words, it is a real pleasure to look after your grandmother and all our wonderful residents, their wellbeing and happiness matter to us a great deal. Once again thank you.

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Review from J M (Daughter of Resident) published on 17 September 2021 Submitted via Postal Card
Overall Experience

The care home is perfect. My mum is very happy and well looked after. Staff are amazing, treating and loving her so much. They even learned Romanian (basic) to communicate better with her. Everything is amazing, staff, care home, food and atmosphere. Thank you to all the staff, and especially to the manager; she is so amazing.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Many thanks for your kind review and ongoing support and love to all our team. I am very pleased you are happy with Mum's care at Pontcanna House. Mum is an amazing lady, she deserves all the love and care in the world; she is too kind to everybody.

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Review from B J (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience

My father came to Pontcanna House during the summer of 2021 while we were all in lockdown. The transition was made possible because of the way Pontcanna House facilitated the move - very easy in extremely challenging times. My thanks.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Despite dad's admission was in a very difficult and challenging time, but with your support and dad's good and kind nature made it easier for us to care for him. Since the situation has eased we had the pleasure to know you and your family more. Hope life will go back to normal soon and we see each...  

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Review from Sue L (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

I have had my first visit to see Mum today in eight months. She appears happy but is longing to hold our hands and kiss us. Staff are all very kind and helpful.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

We are delighted to see you at Pontcanna House visiting your lovely mum for the first time in eight months. Hopefully, soon you will be able to hold hands and hug each other again. We are very grateful to you and all the family for the kind support to Pontcanna House as ever, especially, during the...  

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Review from Elisabeth (Daughter of Resident) published on 25 September 2020 Submitted via Website
Overall Experience

My late father had dementia and had to be taken into residential care as my mother was too frail to look after him and my husband and I could not meet his needs for care either. It was a particularly distressing time as lockdown had just started and we knew we would probably not be able to see him for a long period. The owner and staff at Pontcanna House gave us great comfort from the first day. I was always confident that my Dad's health and also his well-being were being looked after with real individual care, and this was borne out when we were able to see him again. I would definitely recommend Pontcanna House.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Many thanks for your kind words and your trust in Pontcanna House to look after your beloved dad. The health and well-being of our residents is our prime duty to ensure their care is met with high standards. Despite, sadly, dad was with us only for a short time during the months of the COVID-19...  

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Review from D K (Daughter of Resident) published on 14 September 2020 Submitted via Postal Card
Overall Experience

I am very happy that my dad is in Pontcanna House, and I feel very secure in his care that he receives, especially during covid19 pandemic. I have no concerns but know that I can ring at any time to discuss my dad if I ever have any concerns. Delighted to see my dad, so happy! Thank you.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Many thanks for your warm words. We are more delighted than you to have Dad in Pontcanna House as he is always a happy and cheerful gentleman. We also thank you for your trust in us to look after Dad and for your kind support during these difficult times. Please keep praying for us.

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Review from S R (Daughter of Resident) published on 7 September 2020 Submitted via Postal Card
Overall Experience

The care our mother has received during this difficult time, due to the covid19 virus has been exceptional, we as a family could not have wished for better care. Care provided prior to this crisis was also exceptional; the family is well kept informed of any changes in Mum's health.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Dear Susan, many thanks for your trust in Pontcanna House to look after your precious Mum. Yourself and all your family members have been exceptionally supportive since Mum's admission to Pontcanna House, especially during this difficult time which made our staff more confident to look after all our residents. Once again, thank you very much.

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Review from A M (Granddaughter of Resident) published on 25 August 2020 Submitted via Postal Card
Overall Experience

We are extremely happy with all the staff, the care that my gran receives, the homecare is amazing. The garden makes you feel so happy! The residents are so lucky to be in this homecare. Everything is so perfect. Very clean, the residents and the home care, food very tasty. Staff very kind, friendly and very helpful and caring. We 100% would recommend it! The last place where you could spend the rest of your days.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Dear Alex, many thanks for your kind words. Your detailed review of Pontcanna House means a lot to all team members. Pontcanna House is beautiful as you described only because residents like your grandmother and all our lovely residents live here. Your support and kindness, now and always, have made the staff more confident to care for our residents.

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Review from J L (Wife of Resident) published on 24 August 2020 Submitted via Postal Card
Overall Experience
My husband has received excellent care at Pontcanna House. He is treated with total dignity. The food is excellent. There is a wide range of activities. All his needs are catered for including all his personal care.

As visitors, we are always welcome. All staff are excellent - friendly, polite and have a great sense of humour. They are fabulous.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

We are thrilled with your positive experience. Your comments about our home and our wonderful staff are much appreciated. We take great pride in delivering high-quality care and providing activities to our residents. Your recognition of this is invaluable to our team; thank you.

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Review from S L (Son of Resident) published on 24 August 2020 Submitted via Postal Card
Overall Experience

The care all the staff have for my father is outstanding. We could not have wished for a better care home than Pontcanna House. The cleanliness and professionalism of all the staff is excellent. At this most difficult time, when one of your parents needs additional full time care, the staff are now an important part of our family. I would highly recommend Pontcanna House to any family.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Simply thank you for your kind words and amazing support to Pontcanna House. The smile on your face and your family's faces with the positive approach dealing with our wonderful staff enhance staff morale always and during this difficult time we all are facing.

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Review from J A (Son of Resident) published on 24 August 2020 Submitted via Postal Card
Overall Experience

My mother has been at Pontcanna House for 3 years and in that time the staff have been both very friendly and helpful. Not only to the residents but also to visiting family members. Due to Covid 19, it has been difficult but we are so grateful the staff has kept everyone safe and well, residents and staff. My mother is happy and that pleases us tremendously.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Thank you for your very positive review, here at Pontcanna House, we strive to make all of our residents and their families feel that this is their home and that they are a part of our 'family'. Pontcanna House is kept COVID-19 free until now only because of the incredible support we received from kind people like yourself and all wonderful families and friends of our residents.

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Review from C D (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience
Dad has received amazing care at Pontcanna House, he is extremely happy and is cared for.
There is a fantastic range of activities at the nursing home.
During Covid, the home has received no cases and the staff have acquired full PPE.

We have had regular Facetimes with dad during Covid.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Many thanks, Cath, for your outstanding review of Pontcanna House. We really appreciate you giving such an insight into the home for people to read. We're very pleased that you're happy with the level of the activities. Pontcanna House has been free of COVID-19 cases because of all the support we...  

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Review from J V (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience

My mother has been very well looked after at Pontcanna House. As a family, we are very very pleased with the care provided. Always very helpful and caring.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Many thanks for your kind words. It is a pleasure to look after mum. She is a lovely and kind lady.

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Review from Debbie M (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience

Home Awesome. Can't fault management and staff especially keeping home COVID free.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Thank you, Debbie, for your kind words. With your kind support and support of all our resident's families and friends, we have managed to keep Pontcanna House COVID-19 free until this moment. Please pray for us.

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Review from M S (Daughter of Resident) published on 25 July 2019 Submitted via Postal Card
Overall Experience

Glad I moved Mum here. Carers have good interaction with residents. Provide lots of activities. Home is very clean.

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Review from Andrew T (Friend of Resident) published on 2 May 2019 Submitted via Postal Card
Overall Experience

We have always been welcomed with smiling faces and hospitality when visiting our former neighbour. All the staff are deeply caring and attentive to the needs of the residents. There have been occasions when our visits have coincided with an activities afternoon, where the residents are either being entertained by a musician or other artists or they are engaged in tabletop pursuits with guidance. Everyone is catered for well and safety, security, health and cleanliness is excellent.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Thank you very much, Andrew, for your detailed review of Pontcanna House. We really appreciate you giving such an insight into the home for people to read, and we're very pleased that you're happy with the level of the activities and the relationship between our team and residents in the home! Thank you kindly again.

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Review from N M (Son of Resident) published on 4 December 2018 Submitted via Postal Card
Overall Experience
My father has been at Pontcanna House for 9 months and has settled in very well.
It is a very well run care home and the staff are very kind and attentive and deal with all issues arising in a very professional manner.

I am very satisfied with my father's care and the attention to his needs.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Thank you for your very kind words. Your father is an amazing character and he brought much happiness to the home with his poems and songs.

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Review from Thomas F (Friend of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience

I am very pleased to record that Pontcanna House private care home is worthy of the highest praise. Indeed "a beacon of care" deserving of the highest praise is being administered with love and dedication by management and staff who carry out their duties with dignity and respect, in an atmosphere that is peaceful and calm. The staff are always there to offer every support and encouragement. It is never an easy decision to make when choosing a care home placement, however, the choice of family-fun Pontcanna House has fulfilled all our expectations. It is always reassuring after visits, to know that a safe and caring environment exists at all times. The home is exceptionally clean and food excellent. Indeed, "excellence prevails".

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Many thanks for your amazing review! Your kind words have such a thoughtful touch and that's why you are appreciated very much.

Once again thank you very much.

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Review from Debbie H (Granddaughter of Resident) published on 5 September 2018 Submitted via Postal Card
Overall Experience

Pontcanna House provides a home from home environment for all residents. Care is individualised and aims to maintain each persons independence. The staff at Pontcanna House provide an outstanding level of care which has enabled my nan to remain at Pontcanna House, where she is happy and feels safe, rather than being admitted to hospital on several occasions. Families are always welcomed and included in residents care. The manager provides superb leadership and is always accessible. I would not hesitate to recommend Pontcanna House.

Reply from Nasik Al-Mufti, Care Manager at Pontcanna House Danico Care

Thank you very much Debbie for your kind words. Your family's presence at the home is always wonderful and your support is always appreciated.

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Regulatory Rating

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Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

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Meet the Team (3)

Neil Baker
Neil BakerJob Title:Registered ManagerJoined: 2026

I have worked in the health care environment for 20 plus years, working in many different job roles and have gained a lot of experience and qualifications over the years. I have experience as a Care Assistant, Senior Care Assistant, Nurse Assistant, and Care Manager.

My main background is in Dementia Care, both residential and nursing.

I have a Level 5 leadership for Health and Social Care Services' (Adults Residential management) qualification certificate.

Experience in staff leadership and regulatory compliance, supporting the day-to-day management of a care home, ensuring high standards of person-centred care, staff performance and medication training.

I also have my NVQ level 2 in Hospitality and Catering, and have worked for a number of years as a Chef in a number of kitchens.

Maria Babu
Maria BabuJob Title:Deputy ManagerJoined: 2022

Experienced Deputy Manager and Care Professional with a strong background in residential care operations, staff leadership, and regulatory compliance.

Holds an MBA in Marketing and a Master’s degree in Commerce (Finance), bringing strong administrative, financial, and operational expertise to care management. Proven ability to lead teams, manage audits, maintain documentation, and support continuous improvement within care settings. Compassionate, organised, and committed to delivering safe, effective, and high-quality care

Anik Mitun
Anik MitunJob Title:Administrator/ Senior Care AssistanceJoined: 2023

As a dedicated and compassionate Senior Carer with over 4+ years of hands-on experience, I take pride in delivering high-quality care tailored to individual needs. I'm currently completing Level 2 in Health and Social Care, which strengthens my practical skills and understanding of best practices in the care sector.

In addition to my work in healthcare, I hold an MSc in Accounting and Finance and bring over 6 years of experience in senior-level roles within finance and operations.

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