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Llys Cyncoed

127 Cyncoed Road, Cyncoed, Cardiff CF23 6AF
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The staff have been so attentive every since and treat her with such dignity and kindness.Sinead J(Daughter of Resident/Service User)
Llys Cyncoed, Cardiff
Llys Cyncoed, Cardiff
Llys Cyncoed, Cardiff

Llys Cyncoed's dedicated team provide premium residential and dementia care on a respite and permanent basis in Cyncoed, Glamorgan.

Residents can choose from a range of accommodation options, including some suitable for couples. There are plenty of beautiful, shared spaces to enjoy such as stylish lounges, a welcoming café and a hair and beauty salon. Outside there are wheelchair-friendly, landscaped gardens that offer a peaceful environment.

The award-winning, chef-led kitchen team produce...  

Care Provided by Llys Cyncoed

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,827From £2,055
Residential Dementia CareFrom £1,922From £2,162

Contact Llys Cyncoed to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carley Hunt (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (99)
  • Single Rooms with ensuite Wet Room (97)

Llys Cyncoed Reviews (99)

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9.9

Llys Cyncoed has a Review Score of 9.9 (9.882) out of 10, based on 19 reviews in the last 2 years. Over all time Llys Cyncoed has 99 reviews.

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Review from Jane J (Daughter of Resident) published on 21 May 2020 Submitted via Website
Overall Experience
The care my mother who has just become 100 and has been in the home for over 9 years is excellent. The staff are friendly, efficient and very caring. Management are also approachable and communicate well with me when there is anything specific to discuss. I have not been able to visit since Lockdown began but I am kept in the loop at all times about policy changes due to the pandemic as well as how my mother is. This applies to day to day staff, senior management in the home and the company at head office.
The food served to residents is of a high standard.
Activities are organised on a daily basis.
The home is comfortable and clean.

Families are encouraged to visit at any time and are always welcomed.

Reply from Sara Reading, General Manager at Llys Cyncoed

Our dining team will be thrilled with your lovely comments. Here at Sunrise of Cardiff, we cater to each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.

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Review from Andrew W (Son of Resident) published on 21 May 2020 Submitted via Website
Overall Experience

My brother and I have been consistently impressed by the high level of care that my father, who suffers from severe dementia, has received from Sunrise of Cardiff's Reminiscence staff (the manager and the team). In the face of the current COVID-19 emergency, working conditions for the staff have been even more difficult than usual, having to wear PPE, etc. Information and updates in emails from Sunrise during the emergency have been good, and the Reminiscence staff have been excellent, sending us videos and facilitating online communication, whenever we ask, between my father, brother and I.

Reply from Sara Reading, General Manager at Llys Cyncoed

We believe our carers at Sunrise of Cardiff go the extra mile, and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.

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Review from A W (Daughter of Resident) published on 21 May 2020 Submitted via Website
Overall Experience

My mother has been a resident for five years at Sunrise. The staff are caring and take wonderful care of the residents. During this particularly difficult time, the staff have been wonderful, keeping in touch via video calls and regular phone calls. I know Mum is being looked after with care and compassion and that helps ease the worry at this very unusual time. The home has made significant improvements in the last 12 months under the new general manager and the new refurbishment will make a huge difference to the lives of both the residents and staff.

Reply from Sara Reading, General Manager at Llys Cyncoed

Here at Sunrise of Cardiff, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.

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Review from Martyn J (Son of Resident) published on 18 May 2020 Submitted via Website
Overall Experience

My mother has been at Sunrise, Cardiff, since before Christmas 2019 and has settled in really well. The home is spacious with nice rooms and gardens. It is reassuring to know that she is being looked after so well and we are always updated with any issues or concerns. We feel that the staff and carers genuinely care for my mother and the other people there.

Reply from Sara Reading, General Manager at Llys Cyncoed

Here at Sunrise of Cardiff, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.

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Review from Jeremy G (Son of Resident) published on 18 May 2020 Submitted via Website
Overall Experience

The staff seem very caring and good with the residents. Standards of cleanliness and hygiene are good. The home has a lovely feel, especially now the reception area has been refurbished. Communication with relatives is good.

Reply from Sara Reading, General Manager at Llys Cyncoed

Here at Sunrise of Cardiff, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.

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Review from Martyn (Son of Resident) published on 18 May 2020 Submitted via Website
Overall Experience

Managers and staff were extremely helpful during the admittance process and during this incredibly difficult time. The staff have been wonderful to my mother and have communicated with me exceptionally well.

Reply from Sara Reading, General Manager at Llys Cyncoed

Here at Sunrise of Cardiff, we believe communication with family members and friends is very important. This enables us to provide understanding and confidence to relatives of our high-quality care whilst also giving us the opportunity to improve our service. Thank you for taking the time to share your kind words.

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Review from Jan S (Daughter of Resident) published on 14 May 2020 Submitted via Website
Overall Experience
My mum had a stay at Xmas and loved her time in Sunrise. Struggling with early stages of Dementia not only have Sunrise helped my mum but also me as we adjust to memory loss and changes in mums independence. Mum had to go to Sunrise just prior to Lockdown and I can honestly say the help and support mum is receiving I have noticed a big change in her. Mum is communicating well and is happy so much so she has decided to stay which is the right decision for her I am absolutely sure of it.
The activities and the team that Sunrise have are amazing and the connection with me, my mum and the team there is really an important factor as it feels like a family.
Mum is eating well she just needs to say she wants to eat less as she thinks she has to eat everything. She gets to go out in the garden and she is enjoying the new Bistro and has made friends that have become very important to her in a very short time.

I hope that Sunrise are recognised for their care and their commitment.

Reply from Sara Reading, General Manager at Llys Cyncoed

Sunrise of Cardiff appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased to hear your mother has settled in well.

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Review from Maureen (Partner of Resident) published on 5 July 2019 Submitted via Website
Overall Experience
Staff generally are good. The decoration is generally poor and depressing. Seating is appalling in communal areas. There is little or no encouragement for residents to take exercise e.g. in the garden where possible. Other activities can be good, but not often.

Why does Sunrise have a food hygiene rating of only 3?

Reply from Sara Reading, General Manager at Llys Cyncoed

We are disappointed to receive this feedback. As our residents, their families and friends already know, Sunrise of Cardiff is being refurbished and this will provide new furniture, seating and décor throughout the home. Every resident has a personal care plan tailored to their individual needs and...  

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Review from David L (Son of Resident) published on 3 July 2019 Submitted via Website
Overall Experience

My father has been a resident for the last two and a half years. He has a large and light room, furnished with many of his own items, The public rooms are spacious, with a number of small areas for more personal meetings. Meals are good with plenty of variety. My father particularly enjoys the trips out in the minibus, usually three times per week. But most importantly, the staff are excellent, kind, friendly and always with enough time, never hurried.

Reply from Sara Reading, General Manager at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

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Review from K A (Son of Resident) published on 21 June 2019 Submitted via Website
Overall Experience

My mother regards Sunrise as her home which is a testament in itself. The home has made significant improvements in the last 12 months and it is hoped that these will continue under the new general manager.

Reply from Sara Reading, General Manager at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Value for Money
Review from David C (Son of Resident) published on 21 June 2019 Submitted via Website
Overall Experience

Generally very pleased with the service and the caring and friendly environment. The staff are very supportive and my mother seems to enjoy the family type feeling in the Reminiscence (Dementia) section and is often smiling and having fun and is having a new lease of life. She enjoys the trips out to various locations in the Cardiff area and the staff always seem to vary the entertainment provided.

Reply from Sara Reading, General Manager at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Phil C (Stepson of Resident) published on 18 June 2019 Submitted via Website
Overall Experience
Health issues have made the past few weeks very challenging for my stepmother.

The care and support given to her at Sunrise has been outstanding. Nothing has been too much trouble and both management and staff have been brilliant.

Reply from Sara Reading, General Manager at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
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Review from Diana M (Daughter of Resident) published on 18 June 2019 Submitted via Website
Overall Experience

Sunrise staff have cared for my mother whose dementia is accelerating fast. They have carried this out so caringly and professionally that she and I have only good words for them. She has had health concerns addressed with great sensitivity, physical needs gently cared for, while preserving her sense of dignity too. Everything possible has been done to engage her in all activities that she is capable of.

Reply from Sara Reading, General Manager at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Review from P C (Daughter of Resident) published on 4 April 2018 Submitted via Postal Card
Overall Experience

Very good. Staff are excellent, extremely clean, very warm and welcoming. They have their own bus, providing residents with trips out three times a week. The dog is very friendly. Rooms are spacious and provide everything that is needed. Lots of activities. The food is outstanding. I have enjoyed sitting in the very spacious comfortable lounge. The management know what they are doing I highly recommend to anyone thinking of going.

Reply from Marketing, Marketing at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

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Review from Alison P (Daughter of Resident) published on 22 February 2018 Submitted via Website
Overall Experience

Entering Sunrise of Cardiff has made a huge difference to my parents and the family. Just knowing they are being cared for and well fed is very reassuring.

Reply from Marketing, Marketing at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

Facilities
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Review from Simeon L (Son of Resident) published on 22 February 2018 Submitted via Website
Overall Experience

Sunrise Senior Living Cardiff provides a truly excellent service all around. The location, property and grounds are very well presented and maintained to a high standard. Accommodation standards are very high and clean looking. The staff are very friendly and willing to help others needs. Meal times are very prompt and a varied choice according to the nutritional needs of the resident. The activities are very well thought of and provision of a minibus for regular excursions to surrounding areas and attractions.

It is reassuring than your loved ones are well looked after which in return is less stress on the family.

Reply from Marketing, Marketing at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

Facilities
Care / Support
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Treated with Dignity
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Staff
Activities
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Review from Russell S (Son of Resident) published on 22 February 2018 Submitted via Website
Overall Experience

I have found this establishment to be of a generally high standard. Some minor issues but nothing to be alarmed of.

Reply from Marketing, Marketing at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

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Care / Support
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Treated with Dignity
Food & Drink
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Review from Michael O (Son of Resident) published on 15 February 2018 Submitted via Website
Overall Experience
The residence is clean and welcoming with a large variety of activities for residents. The whole staff are caring and friendly. The senior staff are extremely helpful and understanding with a residents individual needs. All carers are well trained and keep relatives informed about any changes affecting residents. All of the staff are very resident focussed and encourage residents to try activities that may not have been considered in the first instance.

The whole place really feels like home and addresses all an individual's needs.

Reply from Marketing, Marketing at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kath P (Niece of Resident) published on 15 February 2018 Submitted via Website
Overall Experience

Sunrise of Cyncoed Rd Cardiff is a truly lovely place, immaculately clean, furnished and maintained to the highest standard. My aunt is looked after beautifully by lovely caring staff and is very, very happy. Thank you to all the staff, they do an amazing job!

Reply from Marketing, Marketing at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C E (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

This home is beautiful. Staff are beyond excellent and the facilities and caring are wonderful. Nothing is ever too much trouble and they care about the family of the resident. I can't wait until I reach the age where I can qualify to move in.

Reply from Marketing, Digital Marketing Executive at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team.

Facilities
Care / Support
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Treated with Dignity
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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 26 May 2026
  • Well-being
    Excellent
  • Care and Support
    Good
  • Environment
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (47) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Llys Cyncoed.

Awards / Recognitions (127)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Llys Cyncoed.

Meet the Team (1)

Carley Hunt
Carley HuntJob Title:General Manager

I have worked in care since 2011 and now hold a level five diploma in health and social care. I have also completed several other courses that have helped me work my way up from care assistant to my current role as home manager.

I chose to work for Care UK specifically because of its commitment to providing person-centred care. As an organisation, it values continuous development, teamwork and compassion. There is also a strong framework of support for anyone who wants to progress in their career.

A good home manager must be highly organised and be genuinely committed to delivering the highest standards of care. Patience, empathy, leadership skills and excellent communication are all equally important.

There are so many highlights to my role, and I take great pride in ensuring Llys Cyncoed is a warm, inclusive and safe environment for residents and colleagues. I feel privileged that I have been promoted to manager in a home where I have grown professionally over the last ten years.

One of my favourite parts of the day is the time I spend with residents. I always make sure to join in the daily anagrams challenge. As well as testing my word-puzzle skills, interacting with residents helps me better understand the support they need.

Taking time to be with residents is also a great reminder of why I chose a career in care, which was to make a positive difference in people’s lives.

Most of my time outside of work is joyfully filled by my two young children. I enjoy reading, going for walks in nature and along the beach. I also have a newly found hobby of buying houseplants.

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