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Llys Cyncoed

127 Cyncoed Road, Cyncoed, Cardiff CF23 6AF
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The staff have been so attentive every since and treat her with such dignity and kindness.Sinead J(Daughter of Resident/Service User)
Llys Cyncoed, Cardiff
Llys Cyncoed, Cardiff
Llys Cyncoed, Cardiff

Llys Cyncoed's dedicated team provide premium residential and dementia care on a respite and permanent basis in Cyncoed, Glamorgan.

Residents can choose from a range of accommodation options, including some suitable for couples. There are plenty of beautiful, shared spaces to enjoy such as stylish lounges, a welcoming café and a hair and beauty salon. Outside there are wheelchair-friendly, landscaped gardens that offer a peaceful environment.

The award-winning, chef-led kitchen team produce...  

Care Provided by Llys Cyncoed

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,827From £2,055
Residential Dementia CareFrom £1,922From £2,162

Contact Llys Cyncoed to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carley Hunt (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (99)
  • Single Rooms with ensuite Wet Room (97)

Llys Cyncoed Reviews (99)

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9.9

Llys Cyncoed has a Review Score of 9.9 (9.882) out of 10, based on 19 reviews in the last 2 years. Over all time Llys Cyncoed has 99 reviews.

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Review from Geoff J (Nephew of Resident) published on 12 December 2017 Submitted via Postal Card
Overall Experience

My aunt had to be admitted to hospital and during the course of her stay lost almost all of her mobility. All of the care team at Sunrise worked extremely hard firstly liaising with the hospital and subsequently put in place an augmented care regime. My aunt is now back in Sunrise and has recovered all her original mobility.

Reply from Marketing, Digital Marketing Executive at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

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Review from Trish C (Daughter of Resident) published on 26 June 2017 Submitted via Website
Overall Experience

After visiting this care home on many occasions prior to my mother moving from respite care into a permanent, I can honestly say I am extremely pleased this is now her home. The exceptional assistance from both management and carers is outstanding.

Very clean, listen and very obliging to making sure mum is comfortable and that we are all working together.

This care home has everything, in-house pets (mum is an animal lover), in-house hairdresser, GP comes to the home weekly, Optician is available upon request.

In my opinion management, and carers have asked all the right questions and most importantly have listed to me when I have needed to convey information.

The carers who deal direct with mum, all know me and now getting to know mum. It is almost like an extended family.

Rooms are spacious with lovely views.

The day trips are an added bonus as they have their own minibus.

I really want to say a huge thank you to staff.

Reply from UK Marketing, Marketing Assistant at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

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Review from Ian H (Son of Resident) published on 22 May 2017 Submitted via Postal Card
Overall Experience

My parents (96 and 97) have different needs, assisted living and nursing, having different care workers and nurses for them is a problem good that they are in the same room. Garden not very accessible. Accommodation and activities excellent. Food excellent. Care a bit hit and miss at times but probably better than most homes. Staff very accessible and nice atmosphere concierge system excellent.

Reply from UK Marketing, Marketing Assistant at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

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Review from J C (Friend of Resident) published on 17 May 2017 Submitted via Postal Card
Overall Experience

My friend has been treated with great respect. Carers have been fab. Especially one in particular who goes the extra mile.

Reply from UK Marketing, Marketing Assistant at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team.

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Review from Patricia I (Wife of Resident) published on 15 May 2017 Submitted via Postal Card
Overall Experience

Very happy with the care and attention that my husband receives. The staff are always very friendly and helpful.

Reply from UK Marketing, Marketing Assistant at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team.

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Review from Susan M (Friend of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience
My experience of Sunrise Senior Living, I would describe as excellent.
As a regular visitor, I have found the staff very helpful and my friend has been treated, since arrival, with dignity.
I would recommend Sunrise Senior Living to anyone considering residential care.

I have been a visitor for the last six months.

Reply from UK Marketing, Marketing Assistant at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

Facilities
Care / Support
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Treated with Dignity
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Review from Mark (Son of Resident) published on 14 March 2017 Submitted via Website
Overall Experience

My father stayed here only for a short time between November 2016 and March 2017. The care he received from day one was excellent. The facilities were of a very high standard, although he didn't have much chance to use them, in the last few weeks he became very ill and the care and compassion shown to him by all levels of staff was amazing. I can't thank you all enough, a highly recommended place on behalf of the rest of dad's family. We can't thank you enough!!

Reply from UK Marketing, Marketing Assistant at Llys Cyncoed
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Cardiff – particularly at such a difficult time.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great...  

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Review from Catherine J (Daughter of Resident) published on 25 November 2016 Submitted via Postal Card
Overall Experience

Staff are very friendly but too few in number. A number of residents seem to be left on their own in the lounge area - it would be nice to see staff encouraging groups to talk to the lonely ones who may need help to join in.

Reply from UK Marketing, Marketing Assistant at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Gwen K (Daughter of Resident) published on 11 November 2016 Submitted via Postal Card
Overall Experience

Wonderful calm atmosphere plenty of activities. Respect of individuals excellent. Good rooms and able to bring own furniture which helps residents to settle well and excellent assisted living service.

Reply from UK Marketing, Marketing Assistant at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Review from Dominic W (Grandson of Resident) published on 1 November 2016 Submitted via Postal Card
Overall Experience
The social and activity side of things is a real credit to this home. Unfortunately, since requiring nursing care at a far higher cost my grandmother has experienced many problems with overstretched care staff and often bad attitudes.

Complaints to head office management were met with a lack of serious engagement with issues of safety and care.

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Review from Lesley K (Daughter of Resident) published on 28 October 2016 Submitted via Postal Card
Overall Experience

My mother has been in Sunrise for two years now and she is loving it. She is looked after extremely well and is happy.

Reply from Heather, Marketing Assistant at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Cardiff Team

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Review from Claire B (Daughter of Resident) published on 14 October 2016 Submitted via Postal Card
Overall Experience

5*. Staff, cleanliness, attention - fantastic. Mum's only complaint is the food.

Reply from UK Marketing, Marketing Manager at Llys Cyncoed
Thank you for taking the time to review Sunrise of Cardiff.

Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on...  

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Review from Laura W (Daughter of Resident) published on 12 October 2016 Submitted via Postal Card
Overall Experience

All the staff are warm and welcoming. Every time I come to visit my dad, nothing is too much trouble for them despite them being busy most of the time. When I leave my dad I can rest assured he is in the best place, safe well fed and secure.

Reply from UK Marketing, Marketing Manager at Llys Cyncoed
Thank you for taking the time to share your experience of Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. We love having your Dad with us at the Community.

The Sunrise of Cardiff Team

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Review from E J (Wife of Resident) published on 10 October 2016 Submitted via Postal Card
Overall Experience

My husband has been in Sunrise of Cardiff for 30 days respite when I could not longer look after him. The manager was extremely helpful in facilitating him coming to Sunrise of Cardiff, even to sending carers to visit my husband at his daughter's house where he was staying. My husband who is retired and rather deaf found it difficult to communicate with the men on his table, who were also deaf. He is reluctant to speak to a group of women who sit in the bistro. There are very few men who socialise downstairs so he has been heavily reliant on me for company. I encourage him to join in the activities but a lot of those, especially those after supper, were not led by anyone. The concierge would pour drinks and put some music on, but 'meditation' for example was not structured or led. So activities for my husband have been disappointing. The evenings then are very long as supper is at 4.45.

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Review from Gaynor D (Daughter of Resident) published on 10 October 2016 Submitted via Postal Card
Overall Experience

Sunrise of Cardiff is a wonderful residential home. My mother is very happy there and that gives me peace of mind that she is in the best place for her needs. The care is very good all of the staff are lovely, food fantastic and wonderful rooms to have activities, gardens kept well. Treated with care and dignity at all times 100% the best.

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Review from H T (Relative of Resident) published on 2 August 2016 Submitted via Postal Card
Overall Experience

All staff are welcoming. When feedback is given a response is evident. Residents are encouraged to participate in activities.

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Review from Gail G (Niece of Resident) published on 29 March 2016 Submitted via Postal Card
Overall Experience

It is only when visiting and having a relative to stay in residential care that you realise what an extraordinary job is done. All of the care staff here are exceptional and never have I had any concerns for my relatives safety. Not sure I can afford to move in yet!

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Review from Derek H (Son of Resident) published on 22 February 2016 Submitted via Postal Card
Overall Experience

Mum has had such a good time throughout Christmas and into the New Year, all the way through to her birthday towards the end of January. She has been fully engaged with many of the activities organised and having been at Sunrise for about six months or so, is not only mentally more alert but physically and healthy and very content.

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Review from A B (Nephew of Resident) published on 15 February 2016 Submitted via Postal Card
Overall Experience

The general standard of Sunrise is very good. However the food is not that good when you look at the costs residents have to pay. There is a lack of quality and variety. The kitchen is closed sometimes and good quality sandwiches are not generally available. Activities are poor with no stimulation for residents. There seems to be a lack of soft drinks and snacks available and no themed evenings arranged. The cheese and wine evenings are poor with a lack of quality and quantity.

Reply from UK Marketing, Marketing Manager at Llys Cyncoed
Thank you for taking the time to review Sunrise of Cardiff.
Your feedback is important to us, as is the care and well-being of all of our residents. We run a full activity program which are tailored to suit individual needs. Our Bistro also offers drinks and snacks throughout the day.

We would...  

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 26 May 2026
  • Well-being
    Excellent
  • Care and Support
    Good
  • Environment
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (47) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Llys Cyncoed.

Awards / Recognitions (127)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Llys Cyncoed.

Meet the Team (1)

Carley Hunt
Carley HuntJob Title:General Manager

I have worked in care since 2011 and now hold a level five diploma in health and social care. I have also completed several other courses that have helped me work my way up from care assistant to my current role as home manager.

I chose to work for Care UK specifically because of its commitment to providing person-centred care. As an organisation, it values continuous development, teamwork and compassion. There is also a strong framework of support for anyone who wants to progress in their career.

A good home manager must be highly organised and be genuinely committed to delivering the highest standards of care. Patience, empathy, leadership skills and excellent communication are all equally important.

There are so many highlights to my role, and I take great pride in ensuring Llys Cyncoed is a warm, inclusive and safe environment for residents and colleagues. I feel privileged that I have been promoted to manager in a home where I have grown professionally over the last ten years.

One of my favourite parts of the day is the time I spend with residents. I always make sure to join in the daily anagrams challenge. As well as testing my word-puzzle skills, interacting with residents helps me better understand the support they need.

Taking time to be with residents is also a great reminder of why I chose a career in care, which was to make a positive difference in people’s lives.

Most of my time outside of work is joyfully filled by my two young children. I enjoy reading, going for walks in nature and along the beach. I also have a newly found hobby of buying houseplants.

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