
The staff have been so attentive every since and treat her with such dignity and kindness.Sinead J(Daughter of Resident/Service User)



The staff have been so attentive every since and treat her with such dignity and kindness.Sinead J(Daughter of Resident/Service User)



Llys Cyncoed's dedicated team provide premium residential and dementia care on a respite and permanent basis in Cyncoed, Glamorgan.
Residents can choose from a range of accommodation options, including some suitable for couples. There are plenty of beautiful, shared spaces to enjoy such as stylish lounges, a welcoming café and a hair and beauty salon. Outside there are wheelchair-friendly, landscaped gardens that offer a peaceful environment.
The award-winning, chef-led kitchen team produce...
Care Provided by Llys Cyncoed
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 99 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Llys Cyncoed for full pricing details and T&Cs.
Contact Llys Cyncoed to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Carley Hunt (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (99)
- Single Rooms with ensuite Wet Room (97)
Llys Cyncoed Reviews (99)
Llys Cyncoed has a Review Score of 9.9 (9.882) out of 10, based on 19 reviews in the last 2 years.
Over all time Llys Cyncoed has 99 reviews.
In addition, I enjoy being there. The minute you walk through the door you feel welcome and part of a community, thanks to all the staff who contribute to the care home.
Mum has just moved in and we've shared lunch with her. Our waiter has given us five-star service. All in all, so far, everything has been amazing and all the staff, without exception, have been amazing.
My parents initially attended respite care due to their recent ill health. They are being so well looked after and supported and cared for that they have now decided to remain as permanent residents, and are thriving from the care provided. The move from a temporary to permanent resident was conducted by the Home very easily and the family kept informed of the process. It is wonderful that this home allows married couples to stay together as my parents have been together for over 60 years and would not want to be separated. They are in their own room and can also mix with other residents socially. They recently celebrated their wedding anniversary and the home made a lovely celebration for them. The home is providing excellent care for both of them and the family is now less stressed and are more at ease. So it is not only the residents that benefit but also their families as well.
Thank you for taking the time to write such a lovely review for us!It is wonderful having your parents live here with us and we are delighted that you are all so happy with everything
Excellent facilities, great food, fun activities and a family atmosphere all combine to create a ‘home from home environment’.
Well done!
We are so pleased that you chose us, thank you again.
I have found all staff very professional they have gone out of their way to include my mother in the Lys Cyncoed family. They are all very accommodating and nothing is too much trouble for them they make the time to listen to any concerns you have and act upon them. This makes me reassured that my mother is receiving the best care she could possibly have.
We are delighted that your mother and your family are so happy with everything.
We thought we had found a ‘home from home’ for my dad and we haven’t been disappointed. The staff are caring, professional, very knowledgeable about dementia and have gone out of their way to welcome Dad and us as his family.
We are very proud of our team and our home and are delighted that you are so pleased with everything that we have to offer.
My mum has been at Llys Cyncoed for nine months now with declining memory due to dementia. The team have been wonderful at supporting her in assisted living and thereby preserving a quality of life that was just not available in other homes - I looked at eleven other care homes across South Wales and none came up to the standard of people, accommodation or pastoral care that Llys Cyncoed provides. The open plan entrance way - with exceptionally high standards of decoration, a bistro with tea, coffee, cakes and snacks always available, television room and always things happening, has meant that Mum can sit there watching the world go by (and let's be honest, being nosy!), doing crosswords with other residents and feeling like she is in the land of the living. I feel that the receptionists are the rock of this home - they all keep an eye on every resident and if Mum is feeling a bit blue - they cheer her up or distract her. Thank you ladies, from the bottom of our hearts.
Thank you so much for your very kind words. We are immensely proud of the team here and your review has been shared with all of our colleagues. Thank you again for taking the time to review us.
The staff cannot do enough and are always available to support the family as well as the residents.
It really is an amazing place.
Fully recommended.
My father has been in Llys Cyncoed for over two years now, and we have been very pleased with the care he has received. It was a big decision to admit him, but we realise that he has been in the best place for him, and he is very happy there despite his problems.
My sister is so happy and settled now; it's an absolute joy and relief to see her so happy and content and, most of all, being safe and cared for.
I honestly can not recommend them, and indeed Care UK highly enough - just brilliant!
She is now living her best life possible, and for us, we can at last be sure she is safe and cared for in the most fantastic care home we had the good fortune to find.
My mother has been a resident at Llys Cyncoed for almost four years. During this period, the place has gone from strength to strength - fantastic staff and first-rate care in a wonderful setting. The recent family Christmas party afternoon was a great success. We wouldn't have her living anywhere else.
The care home was beautifully decorated for Christmas, providing a lovely environment for the residents and visitors. There have been a number of extra social events laid on over the festive period.
I would highly recommend Llys Cyncoed due to the quality of the care provided. Relatives are actively encouraged to participate in residents' meetings, and any queries are dealt with quickly.
The home has recently been refurbished and looks really clean and tidy, it is also very welcoming where nothing is too much trouble, from the moment you walk through the door you get the feeling of a very relaxed friendly environment. I want also to call out DCR, from our first meeting she made the family feel very welcome, has given our father the attention he has needed and is a friendly and welcoming face every time you meet her.
I was extremely surprised at the presentation of the display. Everything was so neat and tidy and well presented and clean and very attractive. The residents are fairly friendly but stay in their group.
Lovely staff and great care. Grandad is very happy and settled in Llys Cyncoed. Great communication to family. Lovely facilities and make it home from home.
What a wonderful care home! Llys Cyncoed has the look of a high-class hotel but with the warmth of home. My dad has been a resident there for three weeks and is receiving excellent care. The staff are all, without exception, compassionate and friendly, and treat my father with respect and kindness. Nothing seems too much trouble for them in trying to make my father feel at home. Senior staff are approachable and professional and are always available to chat through any concerns. My dad has a lovely room overlooking the garden, and I appreciate the open-plan ground floor. It means that when dad is not in his bedroom, there is always something to see and people to talk to. Dad has already joined in a few of the many activities which is a triumph in itself as he had not shown any interest in doing much when he was at home. I put that down to improved care, more nutritious food, and plenty of encouragement. I have visited many care homes and I have never experienced one as good as this!
My Nan came to stay at Llys Cyncoed back in March for a month of respite. She had been quite poorly and really struggling with each day. The care she has received from day one from the reception staff, care, catering and management has been unbelievable. So much so, that she is now a permanent resident and is completely back to herself. To know your loved one is happy, safe and so well cared for is something that means so much to me and my family. The personal touch is something that is so noticeable. Not only to the resident but to the family too, the staff really take the time to get to know family members to then keep things familiar. Such a special place.
My wife has been cared for by this establishment for almost five years. Her care is exemplary, the staff always go the extra mile to make sure that she is content despite the challenges that she faces as someone with early onset dementia. If there are any changes to her condition or if an incident occurs I am immediately informed and any proposed action is discussed with me. There is an excellent activity program which seeks to engage residents at whatever level is suitable for them
She has plenty of activities to join in, if she feels like it. There is a lovely garden to sit or wander in and the family are welcomed when they visit. The food is very good - in fact I tell my sister that I shall be joining her when I reach her age!
Staff are wonderful, always helpful and supportive. It would be great to see more and a wider variety of activities that cover more diverse interests, abilities and are more frequent. More trips need to be organised to ensure the residents can go out at least twice a week.
Thank you for taking the time to submit your review and for your kind words about the team at Llys Cyncoed which I know they’ll be delighted to hear. In regards to activities, we do offer different activities each day which are chosen using feedback from residents about what they’d enjoy, but of...
Bed Vacancies
Please contact us for latest vacancies.
News (47) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Llys Cyncoed.
Accreditations
There are no accreditations posted yet for Llys Cyncoed.
Meet the Team (1)

I have worked in care since 2011 and now hold a level five diploma in health and social care. I have also completed several other courses that have helped me work my way up from care assistant to my current role as home manager.
I chose to work for Care UK specifically because of its commitment to providing person-centred care. As an organisation, it values continuous development, teamwork and compassion. There is also a strong framework of support for anyone who wants to progress in their career.
A good home manager must be highly organised and be genuinely committed to delivering the highest standards of care. Patience, empathy, leadership skills and excellent communication are all equally important.
There are so many highlights to my role, and I take great pride in ensuring Llys Cyncoed is a warm, inclusive and safe environment for residents and colleagues. I feel privileged that I have been promoted to manager in a home where I have grown professionally over the last ten years.
One of my favourite parts of the day is the time I spend with residents. I always make sure to join in the daily anagrams challenge. As well as testing my word-puzzle skills, interacting with residents helps me better understand the support they need.
Taking time to be with residents is also a great reminder of why I chose a career in care, which was to make a positive difference in people’s lives.
Most of my time outside of work is joyfully filled by my two young children. I enjoy reading, going for walks in nature and along the beach. I also have a newly found hobby of buying houseplants.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Llys Cyncoed to verify any information. View our terms and conditions. Llys Cyncoed has an Enhanced Service -more info.
