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Llys Cyncoed

127 Cyncoed Road, Cyncoed, Cardiff CF23 6AF
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The staff have been so attentive every since and treat her with such dignity and kindness.Sinead J(Daughter of Resident/Service User)
Llys Cyncoed, Cardiff
Llys Cyncoed, Cardiff
Llys Cyncoed, Cardiff

Llys Cyncoed's dedicated team provide premium residential and dementia care on a respite and permanent basis in Cyncoed, Glamorgan.

Residents can choose from a range of accommodation options, including some suitable for couples. There are plenty of beautiful, shared spaces to enjoy such as stylish lounges, a welcoming café and a hair and beauty salon. Outside there are wheelchair-friendly, landscaped gardens that offer a peaceful environment.

The award-winning, chef-led kitchen team produce...  

Care Provided by Llys Cyncoed

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,827From £2,055
Residential Dementia CareFrom £1,922From £2,162

Contact Llys Cyncoed to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carley Hunt (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (99)
  • Single Rooms with ensuite Wet Room (97)

Llys Cyncoed Reviews (99)

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9.9

Llys Cyncoed has a Review Score of 9.9 (9.882) out of 10, based on 19 reviews in the last 2 years. Over all time Llys Cyncoed has 99 reviews.

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Review from J F (Daughter of Resident) published on 22 April 2024 Submitted via Website
Overall Experience
Llys Cyncoed has lived up to my hopes and expectations; primarily, that my mother, who has Alzheimer’s, is cared for with dignity, professional expertise and kindness.

In addition, I enjoy being there. The minute you walk through the door you feel welcome and part of a community, thanks to all the staff who contribute to the care home.

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Review from J H (Daughter of Resident) published on 18 April 2024 Submitted via Website
Overall Experience

Mum has just moved in and we've shared lunch with her. Our waiter has given us five-star service. All in all, so far, everything has been amazing and all the staff, without exception, have been amazing.

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Review from Julia C (Daughter of Resident) published on 8 March 2024 Submitted via Website
Overall Experience

My parents initially attended respite care due to their recent ill health. They are being so well looked after and supported and cared for that they have now decided to remain as permanent residents, and are thriving from the care provided. The move from a temporary to permanent resident was conducted by the Home very easily and the family kept informed of the process. It is wonderful that this home allows married couples to stay together as my parents have been together for over 60 years and would not want to be separated. They are in their own room and can also mix with other residents socially. They recently celebrated their wedding anniversary and the home made a lovely celebration for them. The home is providing excellent care for both of them and the family is now less stressed and are more at ease. So it is not only the residents that benefit but also their families as well.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you for taking the time to write such a lovely review for us!It is wonderful having your parents live here with us and we are delighted that you are all so happy with everything

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Review from A P (Daughter of Resident) published on 7 March 2024 Submitted via Website
Overall Experience
Kind, caring, considerate and empathetic staff make this home so special. My mother has settled very quickly and is happy and healthy residing here.
Excellent facilities, great food, fun activities and a family atmosphere all combine to create a ‘home from home environment’.

Well done!

Reply from Elisabeth May, Reviews Team at Llys Cyncoed
Thank you so much for your lovely review!

We are so pleased that you chose us, thank you again.

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Review from S N (Daughter of Resident) published on 6 March 2024 Submitted via Website
Overall Experience

I have found all staff very professional they have gone out of their way to include my mother in the Lys Cyncoed family. They are all very accommodating and nothing is too much trouble for them they make the time to listen to any concerns you have and act upon them. This makes me reassured that my mother is receiving the best care she could possibly have.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed
Thank you so much for taking the time to write this review for us.

We are delighted that your mother and your family are so happy with everything.

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Review from Judith D (Daughter of Resident) published on 6 March 2024 Submitted via Website
Overall Experience
I can’t speak highly enough about Llys Cyncoed. From our first phone call with them, at what was a very stressful time, through the transition into the home and our experience since Dad moved in have been outstanding.

We thought we had found a ‘home from home’ for my dad and we haven’t been disappointed. The staff are caring, professional, very knowledgeable about dementia and have gone out of their way to welcome Dad and us as his family.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed
Thank you so much for taking the time to write this review.

We are very proud of our team and our home and are delighted that you are so pleased with everything that we have to offer.

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Review from Anna D (Daughter of Resident) published on 16 January 2024 Submitted via Website
Overall Experience

My mum has been at Llys Cyncoed for nine months now with declining memory due to dementia. The team have been wonderful at supporting her in assisted living and thereby preserving a quality of life that was just not available in other homes - I looked at eleven other care homes across South Wales and none came up to the standard of people, accommodation or pastoral care that Llys Cyncoed provides. The open plan entrance way - with exceptionally high standards of decoration, a bistro with tea, coffee, cakes and snacks always available, television room and always things happening, has meant that Mum can sit there watching the world go by (and let's be honest, being nosy!), doing crosswords with other residents and feeling like she is in the land of the living. I feel that the receptionists are the rock of this home - they all keep an eye on every resident and if Mum is feeling a bit blue - they cheer her up or distract her. Thank you ladies, from the bottom of our hearts.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for your very kind words. We are immensely proud of the team here and your review has been shared with all of our colleagues. Thank you again for taking the time to review us.

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Review from Andrea P (Daughter of Resident) published on 5 January 2024 Submitted via Website
Overall Experience
My mum is so happy here. The staff are amazing, and there is always a lot going on.
The staff cannot do enough and are always available to support the family as well as the residents.
It really is an amazing place.

Fully recommended.

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Review from Jeffrey T (Son of Resident) published on 4 January 2024 Submitted via Website
Overall Experience

My father has been in Llys Cyncoed for over two years now, and we have been very pleased with the care he has received. It was a big decision to admit him, but we realise that he has been in the best place for him, and he is very happy there despite his problems.

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Review from Keith G (Sister of Resident) published on 4 January 2024 Submitted via Website
Overall Experience
I had the task of finding a care home for my elder sister, who has Alzheimer's, in June 23. Llys Cynoed has been just the most amazing place. From the initial approach, they have been superb. The staff are unbelievable in their care, and the dedication they give is just beyond what we could have expected.
My sister is so happy and settled now; it's an absolute joy and relief to see her so happy and content and, most of all, being safe and cared for.
I honestly can not recommend them, and indeed Care UK highly enough - just brilliant!

She is now living her best life possible, and for us, we can at last be sure she is safe and cared for in the most fantastic care home we had the good fortune to find.

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Review from C D (Daughter of Resident) published on 4 January 2024 Submitted via Website
Overall Experience

My mother has been a resident at Llys Cyncoed for almost four years. During this period, the place has gone from strength to strength - fantastic staff and first-rate care in a wonderful setting. The recent family Christmas party afternoon was a great success. We wouldn't have her living anywhere else.

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Review from Sian P (Daughter of Resident) published on 4 January 2024 Submitted via Website
Overall Experience
My mother was joining us for Christmas. The staff at the home provided excellent instructions for administering her medication, which put us at ease.
The care home was beautifully decorated for Christmas, providing a lovely environment for the residents and visitors. There have been a number of extra social events laid on over the festive period.

I would highly recommend Llys Cyncoed due to the quality of the care provided. Relatives are actively encouraged to participate in residents' meetings, and any queries are dealt with quickly.

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Review from Jon L (Son of Resident) published on 27 October 2023 Submitted via Website
Overall Experience
My father has now been in the home for about 4 weeks, I cannot thank the staff at Llys Cyncoed enough for their support and commitment to ensuring my father has settled in so quickly. The team at Llys Cyncoed are all super friendly, attentive and very personable. My father is treated with great respect, everyone knows his name and they treat him as if he has been here for years.

The home has recently been refurbished and looks really clean and tidy, it is also very welcoming where nothing is too much trouble, from the moment you walk through the door you get the feeling of a very relaxed friendly environment. I want also to call out DCR, from our first meeting she made the family feel very welcome, has given our father the attention he has needed and is a friendly and welcoming face every time you meet her.

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Review from M S (Resident / Service User) published on 31 May 2023 Submitted via Postal Card
Overall Experience

I was extremely surprised at the presentation of the display. Everything was so neat and tidy and well presented and clean and very attractive. The residents are fairly friendly but stay in their group.

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Review from Jenny T (Granddaughter of Resident) published on 26 May 2023 Submitted via Postal Card
Overall Experience

Lovely staff and great care. Grandad is very happy and settled in Llys Cyncoed. Great communication to family. Lovely facilities and make it home from home.

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Review from Pamela F (Daughter of Resident) published on 8 November 2022 Submitted via Website
Overall Experience

What a wonderful care home! Llys Cyncoed has the look of a high-class hotel but with the warmth of home. My dad has been a resident there for three weeks and is receiving excellent care. The staff are all, without exception, compassionate and friendly, and treat my father with respect and kindness. Nothing seems too much trouble for them in trying to make my father feel at home. Senior staff are approachable and professional and are always available to chat through any concerns. My dad has a lovely room overlooking the garden, and I appreciate the open-plan ground floor. It means that when dad is not in his bedroom, there is always something to see and people to talk to. Dad has already joined in a few of the many activities which is a triumph in itself as he had not shown any interest in doing much when he was at home. I put that down to improved care, more nutritious food, and plenty of encouragement. I have visited many care homes and I have never experienced one as good as this!

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Review from Sian J (Granddaughter of Resident) published on 9 September 2022 Submitted via Website
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My Nan came to stay at Llys Cyncoed back in March for a month of respite. She had been quite poorly and really struggling with each day. The care she has received from day one from the reception staff, care, catering and management has been unbelievable. So much so, that she is now a permanent resident and is completely back to herself. To know your loved one is happy, safe and so well cared for is something that means so much to me and my family. The personal touch is something that is so noticeable. Not only to the resident but to the family too, the staff really take the time to get to know family members to then keep things familiar. Such a special place.

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Review from Mark R (Husband of Resident) published on 8 September 2022 Submitted via Website
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My wife has been cared for by this establishment for almost five years. Her care is exemplary, the staff always go the extra mile to make sure that she is content despite the challenges that she faces as someone with early onset dementia. If there are any changes to her condition or if an incident occurs I am immediately informed and any proposed action is discussed with me. There is an excellent activity program which seeks to engage residents at whatever level is suitable for them

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Review from T L (Sister of Resident) published on 10 May 2022 Submitted via Website
Overall Experience
Although I telephone nearly every day, I have not visited my sister for nine months, since shortly after she first came to Llys Cyncoed, because of Covid and the distance I live from Cardiff. I visited her last week and was really impressed by how much happier she seemed. The staff are so caring and take a personal interest in my sister: they make her feel safe and secure. My sister has a lovely room with her belongings, so she feels very much that this is her home.

She has plenty of activities to join in, if she feels like it. There is a lovely garden to sit or wander in and the family are welcomed when they visit. The food is very good - in fact I tell my sister that I shall be joining her when I reach her age!

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Review from T O (Son of Resident) published on 4 May 2022 Submitted via Website
Overall Experience

Staff are wonderful, always helpful and supportive. It would be great to see more and a wider variety of activities that cover more diverse interests, abilities and are more frequent. More trips need to be organised to ensure the residents can go out at least twice a week.

Reply from Samantha Debenham, Personal Assistant at Llys Cyncoed

Thank you for taking the time to submit your review and for your kind words about the team at Llys Cyncoed which I know they’ll be delighted to hear. In regards to activities, we do offer different activities each day which are chosen using feedback from residents about what they’d enjoy, but of...  

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 26 May 2026
  • Well-being
    Excellent
  • Care and Support
    Good
  • Environment
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (47) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Llys Cyncoed.

Awards / Recognitions (127)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Llys Cyncoed.

Meet the Team (1)

Carley Hunt
Carley HuntJob Title:General Manager

I have worked in care since 2011 and now hold a level five diploma in health and social care. I have also completed several other courses that have helped me work my way up from care assistant to my current role as home manager.

I chose to work for Care UK specifically because of its commitment to providing person-centred care. As an organisation, it values continuous development, teamwork and compassion. There is also a strong framework of support for anyone who wants to progress in their career.

A good home manager must be highly organised and be genuinely committed to delivering the highest standards of care. Patience, empathy, leadership skills and excellent communication are all equally important.

There are so many highlights to my role, and I take great pride in ensuring Llys Cyncoed is a warm, inclusive and safe environment for residents and colleagues. I feel privileged that I have been promoted to manager in a home where I have grown professionally over the last ten years.

One of my favourite parts of the day is the time I spend with residents. I always make sure to join in the daily anagrams challenge. As well as testing my word-puzzle skills, interacting with residents helps me better understand the support they need.

Taking time to be with residents is also a great reminder of why I chose a career in care, which was to make a positive difference in people’s lives.

Most of my time outside of work is joyfully filled by my two young children. I enjoy reading, going for walks in nature and along the beach. I also have a newly found hobby of buying houseplants.

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