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Llys Cyncoed

127 Cyncoed Road, Cyncoed, Cardiff CF23 6AF
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The staff have been so attentive every since and treat her with such dignity and kindness.Sinead J(Daughter of Resident/Service User)
Llys Cyncoed, Cardiff
Llys Cyncoed, Cardiff
Llys Cyncoed, Cardiff

Llys Cyncoed's dedicated team provide premium residential and dementia care on a respite and permanent basis in Cyncoed, Glamorgan.

Residents can choose from a range of accommodation options, including some suitable for couples. There are plenty of beautiful, shared spaces to enjoy such as stylish lounges, a welcoming café and a hair and beauty salon. Outside there are wheelchair-friendly, landscaped gardens that offer a peaceful environment.

The award-winning, chef-led kitchen team produce...  

Care Provided by Llys Cyncoed

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,827From £2,055
Residential Dementia CareFrom £1,922From £2,162

Contact Llys Cyncoed to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carley Hunt (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (99)
  • Single Rooms with ensuite Wet Room (97)

Llys Cyncoed Reviews (99)

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9.9

Llys Cyncoed has a Review Score of 9.9 (9.882) out of 10, based on 19 reviews in the last 2 years. Over all time Llys Cyncoed has 99 reviews.

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Review from L R (Son of Resident) published on 12 June 2026 Submitted via Website
Overall Experience
My mother has been at Llys Cyncoed for over a year now. At first she was uncertain whether she wanted to stay, but the carers were very welcoming and helpful and she is now very happy to be there. In fact she often helps to welcome new residents.
The carers are always very warm and helpful whilst also being thoroughly professional.
Llys Cyncoed is a lovely environment, reminiscent of an upmarket hotel, and the facilities are excellent - they even catered for us in a private dining room when we held a small Christmas party there.

Mum considers herself very fortunate to be at Llys Cyncoed, and we would heartily recommend it to anyone considering a move to a care home.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for writing this lovely review, we are delighted that your Mother is here with us and she and your family are so happy!

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Review from Kathryn R (Daughter of Resident) published on 6 June 2026 Submitted via Website
Overall Experience

My parents moved together to Llys Cyncoed three years ago. From my very first visit to view the home I have been struck with the warm welcome in the large, bright and beautifully decorated reception area. From here the communal areas, corridors and residents rooms are equally light, comfortable, well appointed and kept super-clean. My parents brought some of their own furniture, some was provided. Every effort is made to ensure the residents are as content and comfortable as possible with a wide variety of activities and entertainment available if wanted. My parents enjoyed a number of outings in the minibus.

The staff, whatever their role, are kind, respectful, professional and thoughtful towards the residents and their families. Nothing is too much trouble. This was demonstrated recently in the care provided to my mother in her final days and my father before that.

I have never regretted choosing Llys Cyncoed as a home for my parents.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed
Thank you so much for taking the time to write such a lovely review. It truly was such a pleasure to have your parents live here with us.

All best wishes to you and your family

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Review from Anthony B (Son of Resident) published on 20 May 2026 Submitted via Website
Overall Experience
My mother had benefitted from full-time care in her own home in Cheshire for several years before her needs increased and her isolation from other family members (all 150-200 miles away) became too difficult to manage.
As a Cardiff resident myself, I had become aware of the very high standard of care and accommodation offered at Llys Cyncoed, and I was fortunate to secure a room for my mother two months ago. The building, common areas, rooms, food and recreational activities are all top class. Most importantly, so are all the staff.

Despite being a rather private person, and having lived in comfort and privacy in her own house for many decades, Mum is totally happy at Llys Cyncoed. It is difficult to see how the combination of care, comfort, privacy and professionalism could be improved upon: it has the feel and atmosphere of a large and very happy family-- congratulations to the staff.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for writing this wonderful review! We are delighted that you and your family are so pleased with everything, and it is an absolute joy to have your Mother staying here with us.

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Review from Elaine B (Daughter of Resident) published on 13 April 2026 Submitted via Website
Overall Experience
I can only find positives to describe the 2 years my father was cared for at Llys Cyncoed. The receptionists through to the care staff and every member of staff in between make it a wonderful place to live and to visit. When he arrived my dad was at a very low point in his life and was scared of everything. They persevered with care, compassion and kindness, as well as offering friendship. Two years later he has left behind a great bunch of individuals and I know that he will miss them all in the same way that we, as a family will. They became an extension to our family. Sadly his needs now require nursing, otherwise we would never have moved him.

I can't recommend Llys Cyncoed enough. Go and check it out for yourselves, you won't be disappointed

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for taking the time to write such a beautiful review. We all miss your family and send you all love and best wishes for the future, and don't forget to call in for coffee! x

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Review from Julian L (Son of Resident) published on 20 January 2026 Submitted via Website
Overall Experience
My mother has resided at Llys Cyncoed for over 4 years and she has been and remains very settled and happy.
The staff at all levels, throughout this period, have always been very kind, caring, friendly, approachable, supportive and professional.
They provide a safe and secure environment, always with a welcoming and happy atmosphere.
The building is impressive and the facilities are excellent.
There are daily entertainment activities, regular trips out and in-house hairdressers.
The social areas are excellent, with coffee/ tea/ snacks downstairs and an upstairs lounge for activities/ films, etc.
The food is generally excellent, with a varied menu and a choice of bespoke items.
Recently, the staff arranged a lovely birthday celebration for her wider family and friends, which was excellent.

I would highly recommend Llys Cyncoed for anyone considering a care home.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for taking the time to write this lovely review.

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Review from Sinead J (Daughter of Resident) published on 14 January 2026 Submitted via Website
Overall Experience
Mum moved into the home in 2025 and the support both beforehand and at point of her arrival had been exemplary. I visited a number or other homes beforehand and was immediately impressed when I arrived at Llys Cyncoed. It smelt beautiful , everyone was so welcoming and the whole place felt reminiscent of a 5 star hotel. Time was taken to assess mum at home in the first instance. On her day of arrival everyone greeted us by name and her room had been prepared with her personal items to make her feel welcomed immediately.

The staff have been so attentive every since and treat her with such dignity and kindness. The warmth between carers and residents is heart warming and mum settled immediately which gave me the peace of mind I need at such a pivotal point. I couldnt be more grateful and would highly recommend them

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much! We really appreciate your lovely feedback.

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Review from A W (Daughter of Resident) published on 15 December 2025 Submitted via Website
Overall Experience

After a period of respite Mum made the decision herself to stay on permanently at Llys Cyncoed and luckily a lovely room was available. She was finding life at home, by herself, very lonely and managing daily tasks was definitely becoming very challenging for her. This decision was not an easy one to make. It's 6 months on now and we are so very pleased at how Mum has settled in. All of the members of the care team are always welcoming, warm and friendly. They are kind, incredibly caring and very supportive of Mum and the rest of the family. We now enjoy quality time with Mum knowing that she is safe and secure with a professional team of people who have her very best interests at heart. Thank you all!!

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for taking the time and writing this lovely review of us! We are delighted that you are so happy and it is a pleasure to be able to care for your Mother.

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Review from Paul H (Friend of Resident) published on 8 December 2025 Submitted via Website
Overall Experience

My good friend has recently passed on due to stage 4 Pancreatic cancer and was in hospital for at least a month back in April 2025. During this ordeal we started to look for alternative care options for him and narrowed our choice down to two care homes in Cardiff. We took my friend round both and he immediately settled on Llys Cyncoed Care home in Cardiff, where he remained for the next 4-months until his death on 28 October 2025. Adrian's stay at Llys Cyncoed was fairly brief, but the care he received was exceptional and as far as he could, given his circumstances, he enjoyed his time at the home. The staff were magnificent throughout .... especially toward the end, when it was particularly 'harrowing' for us to visit as friends and family, but equally challenging for the staff looking after him. I cannot thank them enough for the care and attention they all showed my friend and the dignity he was able to maintain right to the end.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for writing this heartfelt review of us, we are very grateful for your kind words

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Review from Nicola K (Niece of Resident) published on 1 December 2025 Submitted via Website
Overall Experience

I cannot recommend Llys Cyncoed highly enough. From initial enquiries to the outstanding level of care received during a particularly difficult time. The care team became friends and the level of assistance and compassion shown was second to none. Everyone there is treated as an individual with their particular needs, likes and dislikes catered for as closely as possible. From personal experience I can say that the staff went over and above what could have been expected, not only for the resident, but for friends/family also. The home is beautifully appointed, with many large social rooms and an exquisite dining room and gardens. There are numerous activities and trips organised for anone who wishes to take part. But above all, what shines through is the dedication, compassion and friendliness of all of the people, in whatever capacity, that work there. Thanks to all of you - for taking such wonderful care of my relative - and for the great kindness and care that you also showed to me.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for taking the time to write this review, and thank you so much for your very kind words.

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Review from Sue F (Daughter of Resident) published on 18 November 2025 Submitted via Website
Overall Experience
There is no doubt that Llys Cyncoed is an absolute exceptional care home.
We visited many before choosing and we are so glad we made it our choice.
From the start of this difficult journey the staff have gone above and beyond in supporting us with mum and their attention to detail is excellent.
Extremely homely, excellent food, daily entertainment and activities, outstanding staff, very welcoming and mum is made to feel so comfortable and safe.

Would definitely recommend Llys Cyncoed and would like to thank all staff for making us feel at home.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for leaving this wonderful review! The journey into seeking care for a loved one can be so difficult and we are delighted that you chose us and are so happy with everything

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Review from R C (Son of Resident) published on 7 August 2025 Submitted via Website
Overall Experience

A massive thank you to all at Llys Cyncoed for the exceptional level of care and support given to my parents over the last five years. I cannot praise the team highly enough for the loving and welcoming environment they create for residents and their visitors. Accommodation, facilities and housekeeping are all to a very high standard and the quality of food is excellent. There are numerous social activities and trips for those who wish to participate but there is no pressure to join in for those who prefer to live more independently. The team frequently go the extra mile to fulfil the preferences of individual residents and adapt to their changing needs. My parents came to regard many of the staff as friends and I was always grateful for the support provided to me as a family member and the welcome I was offered whenever I called in or visited. I have nothing but praise for the staff and would not hesitate to recommend Llys Cyncoed to prospective residents and their families.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for writing this wonderful review of us, and it was a pleasure to have been able to care for your wonderful parents.

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Review from Graeme i (Husband of Resident) published on 14 April 2025 Submitted via Website
Overall Experience
My wife has been a resident in the secure accommodation for nearly 5 years. I have nothing but praise and admiration for the work that the staff do. In 5 years there has only been one hiccup which was swiftly dealt with.

The ambience, food and facilities are excellent. IT's expensive but the extra cost over the other other facilities available in the area is , if it can be afforded , well worth while.

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Review from Ceri P (Daughter-in-law of Resident) published on 13 January 2025 Submitted via Website
Overall Experience

What a truly fantastic care home. We are thrilled that our family member has settled so well and that is truly down to the dedication of all staff members. Everyone contributes to make the residents and families feel that Llys Cyncoed is genuinely a home from home. Of course the building is superb but it's the people who make this place so special. I would have no hesitation in recommending Llys Cyncoed to anyone. You really do go the extra mile, a huge thank you to you all. If family members are considering a care home, Llys Cyncoed is a definite, you will not be disappointed.

Reply from Elisabeth May, Reviews Team at Llys Cyncoed

Thank you so much for taking the time and writing this beautiful review for us. We are delighted that the family are all so pleased with everything that we do.

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Review from J D (Daughter of Resident) published on 30 September 2024 Submitted via Website
Overall Experience

We couldn't have found a nicer care home for Mum. It's like moving in with a big friendly family! Mum's been here for a year now and there's always plenty to do every day from puzzles, number games, bingo, flower arranging, cinema and even in-house singers and musicians every week. Mum especially enjoys trips out on the minibus and still gets in some retail therapy at the shops every so often! Mum's made lots of friends, enjoys nutritious homemade food and makes use of the lovely garden. The staff at all levels at Llys Cyncoed are very professional, friendly and approachable, nothing is too much trouble, their priority is the resident's happiness. The social areas are perfect, open plan but split into a Bistro area for coffee and cakes, the parlour for TV and relaxing and the restaurant where tables are beautifully dressed and an upstairs room also used for activities and to watch films. There's a family room for special occasions but Llys Cyncoed love an excuse to have a party for everyone.

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Review from Jonathan P (Son of Resident) published on 20 September 2024 Submitted via Website
Overall Experience

My mother has been in residence for almost a year now. Both the facilities and level of care have been excellent. There are plenty of options with regards to activities, both on and off-site and the ratio of resident to staff means there is someone on hand at short notice to help. The food is generally excellent and the menu is varied, there are also plenty of other options available outside of meal time.

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Review from Mike E (Son of Resident) published on 16 September 2024 Submitted via Website
Overall Experience
Since Mum arrived at Llys Cyncoed in mid-July, she has become so relaxed and secure. The staff have engaged with her in a way that lets her feel a part of the home and not just a resident. She is thriving as our family had hoped for.

The surroundings, the food, and the atmosphere are truly enabling.

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Review from David E (Son of Resident) published on 16 September 2024 Submitted via Website
Overall Experience
From my first visit, I have been impressed by the professionalism of all staff, the quality of the care provided to my mother and the evident warmth and concern shown to residents and family members.

The facilities, environment, food and services offered are exceptional. My mother is a much happier person after only a few weeks in Llys Cyncoed.

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Review from Sophie M (Daughter of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

My Dad has been a resident at Llys Cyncoed Care home for two years. The staff are totally dedicated and caring. My Dad has Parkinson's and so he requires quite a lot of personal care which I have found to be carried out in a very professional and caring manner. The resident comes first. I have been contacted by the staff immediately when Dad was taken ill and an ambulance was called. Lovely staff stayed with Dad the entire time. I have regular contact about any updates on Dad which is helpful. The staff organise lots of social activities and trips out so there is something for everyone. Dad particularly enjoys the quizzes and giant crossword. There is live sport televised so you never miss out on a game, a Wimbledon final or the Olympics. There is a lovely garden too which Dad has been able to enjoy at times. I can't fault this care home for Dad. I know he is in caring and expert hands so I can rest easy. Thank you to all the great staff at Llys Cyncoed.

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Review from A T (Nephew of Resident) published on 19 August 2024 Submitted via Website
Overall Experience

We could not have hoped for a better setting for my aunt's residential care. The facilities, food and care provided by all the staff are absolutely first-class, and we are so pleased and grateful that she is in safe hands and being looked after so well. It is a great comfort to see how much you all genuinely care and connect with residents to make them feel at home. Thank you to all at Llys Cyncoed.

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Review from Susan M (Daughter of Resident) published on 24 June 2024 Submitted via Website
Overall Experience
My sister has spent most of her days at Llys Cyncoed and as I live in Canada the feedback and details were very comforting for me.

Though far away I had video calls set up with no hesitation from staff which was great. I have had the opportunity over the last 12 months to spend quite a lot in there up until my mom's passing (the staff were amazing). Seeing for myself Llys Cyncoed is immaculate from the inside out the decor is outstanding and an atmosphere of warmth. In saying all this it goes much deeper it's the core of which is the staff. They are the most genuine loving and caring that I have met from concierge to management and staff in all departments which for me was the most important factor for which I am deeply thankful. My mom was on the terrace (dementia floor) she was very respected and loved as all other residents. It's a very difficult and emotional time to place a loved one in a home I would highly recommend this care home without any hesitation!

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 26 May 2026
  • Well-being
    Excellent
  • Care and Support
    Good
  • Environment
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (47) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Llys Cyncoed.

Awards / Recognitions (127)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Llys Cyncoed.

Meet the Team (1)

Carley Hunt
Carley HuntJob Title:General Manager

I have worked in care since 2011 and now hold a level five diploma in health and social care. I have also completed several other courses that have helped me work my way up from care assistant to my current role as home manager.

I chose to work for Care UK specifically because of its commitment to providing person-centred care. As an organisation, it values continuous development, teamwork and compassion. There is also a strong framework of support for anyone who wants to progress in their career.

A good home manager must be highly organised and be genuinely committed to delivering the highest standards of care. Patience, empathy, leadership skills and excellent communication are all equally important.

There are so many highlights to my role, and I take great pride in ensuring Llys Cyncoed is a warm, inclusive and safe environment for residents and colleagues. I feel privileged that I have been promoted to manager in a home where I have grown professionally over the last ten years.

One of my favourite parts of the day is the time I spend with residents. I always make sure to join in the daily anagrams challenge. As well as testing my word-puzzle skills, interacting with residents helps me better understand the support they need.

Taking time to be with residents is also a great reminder of why I chose a career in care, which was to make a positive difference in people’s lives.

Most of my time outside of work is joyfully filled by my two young children. I enjoy reading, going for walks in nature and along the beach. I also have a newly found hobby of buying houseplants.

Frequently Asked Questions about Llys Cyncoed

What types of Care is Llys Cyncoed registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Llys Cyncoed have?

There are 99 Single Rooms.

What are the Facilities & Services at Llys Cyncoed?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Llys Cyncoed to the centre of Cardiff?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Llys Cyncoed to verify any information. View our terms and conditions. Llys Cyncoed has an Enhanced Service -more info.