Church View Care Home

13 St Martin's Road, Caerphilly CF83 1EF
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9.5 81 Reviews
  • Church View Care Home, Caerphilly
Church View care home is ideally located in the centre of Caerphilly in South Wales and offers a welcoming and homely setting where the team specialise in residential and residential dementia care for older people.

The team at Church View are committed to helping residents to maintain a positive quality of life, whatever that means to them. As well as the range of activities available, residents are also encouraged to stay connected with the Caerphilly community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Inside, the home has been carefully designed to provide residents with a space where they feel at home, whilst also being equipped to offer the highest quality care and support. There is a range of premier and wet room options, as well as a hair salon and café on site, and residents can enjoy mealtimes in the specially designed dining areas. During the warmer months, the peaceful courtyard garden is the ideal spot for some alfresco dining.

With the support of the home manager, each member of the team at Church View is there to help make the home a happy place to live, delivering the kindest care to residents and supporting them to lead their best possible life.
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Care Provided by Church View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1376
  • Self-Funded Residential Dementia Care: from £1441
  • RESPITE Self-Funded Residential Care: from £1513
  • RESPITE Self-Funded Residential Dementia Care: from £1488

These prices are only a guideline, please contact Church View Care Home to find out the exact price for your requirements.

Contact Church View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Church View Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christine Tipper (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)

Church View Care Home Reviews (81)

9.5

Church View Care Home has a Review Score of 9.5 (9.513) out of 10, based on 16 reviews in the last 2 years.
Over all time Church View Care Home has 81 reviews.

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Reviewer Connection to Church View Care Home
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Total of 81, showing 61-80
Review from Mary J (Friend of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have a very good welcome when I come to visit my friend, the lunch is very good and the people are very nice to me. My friend has come on fine and is very happy here and all the other friends.
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Review from Myra L (Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like living here. The staff are all nice and friendly and the food is very good. I have enjoyed some trips out.
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Review from Susan G (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with Mums care. She is treated very well. Having been here over 6 months she has settled really well. The staff keep me up to date of her care and well being.
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Review from Catherine E (Daughter of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Lovely staff and so caring. Mum had a lovely lunch out today and went to see a pantomime. They do lots of entertainment and Mum enjoys her Zumba!
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Review from Violet S (Resident) published on 8 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A day at Barry Island was most enjoyable. We all had a great day. Also, the day of my Birthday, which was all arranged by the family and staff at Church View. Everyone seemed to have a great day. We went out on a short bus trip but ended by being invited in having a first class lunch organised by the
voluntary service for the elderly. It was first class. We all enjoyed it. Looking forward to going again.
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Review from Maureen T (Resident) published on 8 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Yesterday we took our mini bus and had a tour of this beautiful area. Few of us had seen it before. We ended up having a tea at Tredegar House. It was a lovely day out. We had a 3-course meal in Bedwellty House organised by the R.V.S. A lovely day out was had.
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Review from J P (Daughter of Resident) published on 1 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went to Church View for respite care. She was really enjoying her stay. She enjoyed the company of the other residents, the food, and also the staff were so kind and caring.


Sadly she was taken ill during the last week of her stay, was taken to hospital and died in A&E.

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Review from H K (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff - carers should be more valued they do an amazing job.
Nearly all the ladies that care for my mother would make amazing nurses. Most of these carers would put qualified nurses to shame.
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Review from G H (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is lovely. The staff are all amazing and very thoughtful towards residents and their relatives.
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Review from Paul L (Son of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Church View for 12 months and I have always found the caring environment to be exemplary.
The staff always display a caring professionalism. Any queries/concerns are always addressed with prompt efficiency. My mother is always treated with dignity and respect. I have been very
satisfied with the level of care my mother has received.
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Review from V G (Daughter of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been residing in Church View Care Home for seven years, during this time she has been treated with love, kindness and dignity.
At a time when there is a great criticism of care homes, my sister and I cannot speak highly enough of the staff and management at Church View.
The staff are
not just carers but go over and above to create a warm, friendly and loving atmosphere at the home. The home itself is spotlessly clean and the recent refurbishment of the lounge and dining room is beautiful.
The residents have a choice at meal times and we have seen the meals served which look and smell delicious.
We can only thank all at Church View for their care.
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Review from Marjorie G (Daughter of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother went into this residential home in February 2010. Our family is pleased with the care she has received. We find the staff very caring. The food and cleanliness are excellent. Last week she had her 100th birthday and had a lovely day and a party and entertainment were put on for her. Although
she is now very frail the home has provided everything for her comfort and care.
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Review from Lynnette R (Daughter-in-law of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my mother in law most days and I can honestly say that she is always clean and tidy and well looked after. This care home has a lot of things going on that she can take part in. I would also like to say that the staff and management are all very good at their jobs and they are all very nice
to get on with, nothing is too much trouble. I would like to thank them all for the wonderful job they all do.
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Review from P H (Daughter of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter and I visit my mother on a regular basis and can find no negatives regarding Church View. The staff are very caring and always having a joke with the residents. Nothing is too much trouble. They are always on the go but can find time to answer any questions we may have. I have recommended
Church View to acquaintances.
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Review from Stella E (Sister of Resident) published on 12 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home seems to be well run with friendly staff.
Visitors coffee is a splendid idea giving privacy when visiting.
My sister has been here a short time but seems happy and long may it last. Congratulations to the manager and staff.
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Review from Catrin F (Daughter of Resident) published on 14 December 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was in the home for respite for a week. He had been previously and we were very happy with his care. More importantly, he was happy to return as he enjoyed the food and company.
The decor on the ground floor has improved tremendously and looks fresh, however, the lower ground floor bedrooms
now look very tired in comparison. The carers were very good and supportive, the manager was excellent taking the time to visit his home before admission to discuss his care, and the food was good.
Happy to recommend Church View.
Reply from HC-One, Careline Team at Church View Care HomeThank-you very much for taking the time to tell us about your father's respite stays at Church View. We are really pleased that he enjoyed the food and company and that you are happy to recommend the home.
We are also pleased that you are impressed with the general refurbishment of the home. We're sorry that you were disappointed by the standard of décor in the bedrooms on the lower floor. Bedroom refurbishments are carried out at a different time under a rolling programme of works and will be completed to the same high standard as the rest of the home.
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Review from Christine R (Wife of Resident) published on 21 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went for respite care, he has vascular dementia. He settled very well and I was able to relax knowing that he was being well cared for. When he returned home he was in good spirits and had enjoyed his stay. They even brought my husband's dressing gown, which we forgot, back to our home -
we live quite a few miles away from the home and this was so kind of you. Thank you.
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Review from Deborah J (Resident) published on 20 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was lovely to see my senior carer receive a kindness and care award today, well deserved team member.
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Review from A G (Daughter of Resident) published on 14 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The December activities for Christmas have been impressive. There was a large range including care services, modern and old time singing, local school choir, card making and several parties for xmas and new year. My husband and I were welcomed to have xmas lunch with my father which was a lovely occasion
- room and tables decorated beautifully and food was excellent. This was for all residents not just us. When I turned up unexpectedly at any of the events I was welcomed and made comfortable (tea provided). Thank you.
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Review from Laura G (Granddaughter of Resident) published on 30 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming for guests. Excellent staff. Homely, caring environment.
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Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for Church View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.613 for Church View Care Home is calculated as follows: ( (125 Excellents x 5) + (58 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 191 Ratings = 4.613
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Church View Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 27 Nov 2025
Well-being
Requires Improvement
Care and Support
Requires Significant Improvement
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Christine

Christine Tipper

Job Title: Home Manager Joined: 2001

What does ‘kindness’ mean to you?


“Kind care means getting to know people and understanding their emotions, making every effort to offer the best possible care, and getting Residents involved in the activities that make them happiest.”


Christine started working at sister HC-One care home Abermill in 2001, and later progressed to Home Manager level after excelling in her role as Deputy Manager at the home. She has gained experience in a number of different care services, including residential and memory care, and has achieved qualifications in health and social services, management and care.


Christine closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys the most about her role, Christine remarked: “I enjoy taking time to interact with Residents and their Relatives, which allows me to get to know each individual on a personal level.”


Christine credits her biggest achievement as completing a 3km sponsored walk, raising more than £400 for Alzheimer’s Society, with the support of her Colleagues and Residents.


Outside of work, Christine enjoys spending quality time with her loved ones, including watching her niece and nephews play rugby.


If you would like to find out more information about Church View, Christine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church View Care Home to verify any information. View our terms and conditions. Church View Care Home has an Enhanced Service - more info.