Church View Care Home

13 St Martin's Road, Caerphilly CF83 1EF
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9.6 79 Reviews
  • Church View Care Home, Caerphilly
Church View care home is ideally located in the centre of Caerphilly in South Wales and offers a welcoming and homely setting where the team specialise in residential and residential dementia care for older people.

The team at Church View are committed to helping residents to maintain a positive quality of life, whatever that means to them. As well as the range of activities available, residents are also encouraged to stay connected with the Caerphilly community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Inside, the home has been carefully designed to provide residents with a space where they feel at home, whilst also being equipped to offer the highest quality care and support. There is a range of premier and wet room options, as well as a hair salon and café on site, and residents can enjoy mealtimes in the specially designed dining areas. During the warmer months, the peaceful courtyard garden is the ideal spot for some alfresco dining.

With the support of the home manager, each member of the team at Church View is there to help make the home a happy place to live, delivering the kindest care to residents and supporting them to lead their best possible life.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1292
  • Self-Funded Residential Dementia Care: from £1353
  • RESPITE Self-Funded Residential Care: from £1421
  • RESPITE Self-Funded Residential Dementia Care: from £1488

These prices are only a guideline, please contact Church View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lisa Jones (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (1)

Church View Care Home Reviews (79)

9.6

Church View Care Home has a Review Score of 9.6 (9.575) out of 10, based on 14 reviews in the last 2 years.
Over all time Church View Care Home has 79 reviews.

Overall Experience
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Date Published
  • 79
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Reviewer Connection to Church View Care Home
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Total of 79, showing 1-20
Review from G M (Son of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable atmosphere, very welcoming. Mam is well looked after and cared for. Any issues are very well cared for and can be resolved there and then.
So far so good.
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Review from Viv A (Friend of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited Church View 5 times in the last 12 or so weeks and from my first visit through to my fifth have found the care home staff really friendly, open and caring. My friend is not my father but if he was I would be happy that he is there. I visit another two friends who are in the care home
environment and I can honestly say out of the three homes I visit this appears to be number one. As you can see by the ratings I have put satisfactory for value for money as to the cost of my friend's care.
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Review from B F (Respite Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended Church View for respite care following a full hip replacement. Care, food, and support were excellent. I enjoyed my stay for nearly one month. July - August 2024.
I am back home and live on my own. I feel the staff all communicate well therefore care at Church View is very good.
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Review from M C (Son of Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Church View Care Home a very pleasant environment, all the patients appear to be very content, the staff are all excellent and all rooms are spotless. My Mother appears to be content and looked after which is reassuring to us.
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Review from A L (Daughter of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is a beautiful home with kind staff.
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Review from Jonathan S (Son of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff who provide information when asked.
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Review from M T (Son of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very helpful and caring. The rooms are clean and well looked after and Mam says the bed is very comfortable. The food is sometimes hit or miss for my mother but the staff ensure she does eat.
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Review from N P (Son of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clear, professional, and understanding staff with myself and my Father.
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Review from N T (Wife of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been here for five months. He has a nice room, in which he is comfortable, especially his bed. He likes the food, and the staff are very nice to him. I wish there was more interaction between him and the staff. The staff are so busy, there's not much they can do to help pass the time
away for him. They are always on the move and never have time to chat much with the residents, which is quite sad. They are always short-staffed, which is wrong for the staff and residents.
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Review from M G (Son of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and attentive and have looked after Mum well. Mum has particularly enjoyed the daily activities, she has knitted for the first time in many years.
Mum has enjoyed the meals, especially not having to cook, and even better not wash up.
The rooms not having an individual W.C.
is a slight downside, but more than offset by the positives.
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Review from J P (Daughter-in-law of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Church View Care Home is a lovely, friendly place to be. I enjoy visiting to see how wonderful the people in it are being cared for. The staff are so caring, the food is fantastic. Activity time is great with the lady who runs them! It's lovely here.
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Review from S H (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother is very happy at Church View, we were very concerned about Mum managing in her flat. We couldn't be happier now she is here and safely cared for. Mum is happy the majority of the time. She suffers from depression and staff always manage to treasure her and work through things.
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Review from K H (Granddaughter of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandma is extremely happy at Church View. There is always so much for her to do. Groups, singers, and children from local schools. Myself and my children are always made to feel so welcome. We can have dinner with Grandma and it is a pleasure to come here. The majority of staff are extremely supportive
and are happy to make time and make us feel welcome.
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Review from P F (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum seems happy with all the new friends she has made. I feel that the staff are great with her. It has made Mum seem happy now to be home.
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Review from Anne S (Daughter of Resident) published on 19 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at the care home for almost a year and I'm happy to say that she is being well looked after. The staff I have met are very friendly and helpful.
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Review from L P (Daughter of Resident) published on 12 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Church View Care Home are friendly, professional and caring, all staff from carers to domestics through to the cooks and office staff are all amazing. It was my mum's birthday and they gave her such a lovely time and I am truly grateful for everything they do, not just for my mum but all
the residents.
Church View is a wonderful care home.
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Review from Derrek D (Son of Resident) published on 5 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers who are 100% think of the people in their care.
Very happy for my mother and father here.
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Review from Belinda G (Daughter of Resident) published on 5 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very well looked after here. The staff are amazing, very polite, I love to chat to them.
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Review from John W (Son of Resident) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems very well looked after. Staff have been very accommodating with our post-Covid visits.
Very satisfied with her care.
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Review from Katherine B (Daughter of Resident) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum joined Churchview in March after a traumatic few months in hospital. Despite the Covid restrictions staff made every effort to ensure she settled in well and allowed us to visit when restrictions allowed. They were professional and extremely caring. Whenever I speak to them it is obvious how
much they care about the residents. She seems to really enjoy being part of the regular activities despite her Alzheimer's and I am so pleased that she has settled in and is happy and well looked after.
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Current Review Score: 9.6 (9.575)

Overview of Review Score

The Review Score of 9.6 (9.575) out of 10 for Church View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.575 for Church View Care Home is calculated as follows: ( (104 Excellents x 5) + (55 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 167 Ratings = 4.575
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Church View Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Lisa

Lisa Jones

Job Title: Home Manager

Introducing Lisa Jones
Home Manager at Church View, Caerphilly


What does ‘kindness’ mean to you?


“Kindness means treating residents in our care as I would want a member of my family to be cared for.”


As a dedicated healthcare professional, Lisa has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.


Lisa closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Lisa remarked:


“Having the time to implement positive changes that make a difference in the lives of the residents and colleagues”.


When describing her proudest achievements, Lisa said,


“Starting as a Care Assistant and progressing my career to Home Manager has been mentally and personally fulfilling.”


Outside of work, Lisa enjoys spending time with her family and going on holiday to Turkey. She also enjoys meeting up with friends for a catch-up and a glass of wine or two.


If you would like to find out more about Church View, Lisa would be delighted to have an informal discussion with you to answer any questions and provide further information.

Frequently Asked Questions about Church View Care Home

What types of Care is Church View Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Church View Care Home have?

There are 43 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Church View Care Home?

Gardens & Bar/Café are some of the Facilities & Services.

How far is Church View Care Home to the centre of Caerphilly?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church View Care Home to verify any information. View our terms and conditions. Church View Care Home has an Enhanced Service - more info.