Church View Care Home

My Mum seems happy with all the new friends she has made. I feel that the staff are great with her. It has made Mum seem happy now to be home.

My mother has been at the care home for almost a year and I'm happy to say that she is being well looked after. The staff I have met are very friendly and helpful.

Church View is a wonderful care home.

Very happy for my mother and father here.

My mum is very well looked after here. The staff are amazing, very polite, I love to chat to them.

Very satisfied with her care.

My mum joined Churchview in March after a traumatic few months in hospital. Despite the Covid restrictions staff made every effort to ensure she settled in well and allowed us to visit when restrictions allowed. They were professional and extremely caring. Whenever I speak to them it is obvious how much they care about the residents. She seems to really enjoy being part of the regular activities despite her Alzheimer's and I am so pleased that she has settled in and is happy and well looked after.

The support of staff to mum and us in extremely difficult circumstances has been excellent. Communication channels are strong and we are comforted in the fact that Mum is being looked after and supported in a professional caring and conscientious manner.

Thank you so much.

My mother moved in just after lockdown started and even though it has been a difficult time for us and her not being able to see us, we always felt that she was getting the best of care. I have never had any problem speaking with staff on the phone, they are always friendly and helpful. In my mother's words 'the food is lovely and there is a lot of it ' and I think, in spite of her difficulties, I think she's content there and that's the most important thing to us.

It is enjoyable to come here, you are warmly welcomed and nothing seems to be too much trouble. My dad now has more going on in his life and is more alert and mobile and healthier. As a family, our minds are now easier knowing he is being cared for and looked after by professionals. Thanks for looking after my dad.

No difficulty. Staff always available, pleasant atmosphere. Well-fed - feeling good!

My uncle over the last few months has been very poorly. The care he has been given has been excellent. The carers over the period of the pandemic have done a wonderful job. They must have felt very scared they would take it back to their families, but still, they came to work. It is such a relief as a family to know he is being cared for so well. The communication with the manager and carers is excellent. Thank you so much and well done.

I speak to my mother often, and she seems happy in the care of Church View.

I believe it is the staff at this care home that make it the place I am happy for my mother to live in. They are kind, considerate, compassionate and importantly local. My mother appears to be very happy here and feels safe.

Both my sister and I are very happy with the care my mother received at the home. Excellent staff and care given. Good activities and entertainment with the Covid crisis. The staff will contact me and advise on my mother's welfare. The staff also arranged outdoor visits after the first lockdown. Last week, the staff telephoned me to arrange a visit to see our mother via a closed window and via a telephone call. Very happy to see my mother after four months.

Very good staff. Mam is well looked after. I can go home and know she is safe and well.

Many thanks, I really appreciated this.

My mother has been living at Church View Care Home for well over a year now. The location is very convenient for the town and for the family, though of course visiting has not been possible in any meaningful way for months due to Covid-19. The great thing is that the wellbeing co-ordinator has been excellent in arranging Zoom meetings with all the family that my mother really loves and has been a real lifeline in these times. As well as arranging these, the wellbeing co-ordinator has managed to do a great job of arranging all sorts of activities and sent photos of Mum enjoying herself, and it is very clear that my mother is very fond of and grateful to her. The care that my mother receives is good, and she seems to be very at home there. The main concern I have is over personal hygiene: my mother suffers from dementia and needs prompting to bathe and wash her hair regularly and it is evident at times that her hair has not been washed from some days. It's a shame the rooms are not en-suite.

It's been hard with the lockdown, but we have been looked after well.