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Church View Care Home

13 St Martin's Road, Caerphilly CF83 1EF
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The staff at Church View Care Home are friendly, professional and caringL P(Daughter of Resident/Service User)
Church View Care Home, Caerphilly
Church View Care Home, Caerphilly
Church View Care Home, Caerphilly

Church View care home is ideally located in the centre of Caerphilly in South Wales and offers a welcoming and homely setting where the team specialise in residential and residential dementia care for older people.

The team at Church View are committed to helping residents to maintain a positive quality of life, whatever that means to them. As well as the range of activities available, residents are also encouraged to...  

Care Provided by Church View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,376From £1,513
Residential Dementia CareFrom £1,441From £1,488

Contact Church View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Christine Tipper (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (1)

Church View Care Home Reviews (83)

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8.8

Church View Care Home has a Review Score of 8.8 (8.765) out of 10, based on 7 reviews in the last 2 years. Over all time Church View Care Home has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from Derrek D (Son of Resident) published on 5 October 2021 Submitted via Postal Card
Overall Experience
Carers who are 100% think of the people in their care.

Very happy for my mother and father here.

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Review from Belinda G (Daughter of Resident) published on 5 October 2021 Submitted via Postal Card
Overall Experience

My mum is very well looked after here. The staff are amazing, very polite, I love to chat to them.

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Review from John W (Son of Resident) published on 7 September 2021 Submitted via Postal Card
Overall Experience
Mum seems very well looked after. Staff have been very accommodating with our post-Covid visits.

Very satisfied with her care.

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Review from Katherine B (Daughter of Resident) published on 6 August 2021 Submitted via Website
Overall Experience

My mum joined Churchview in March after a traumatic few months in hospital. Despite the Covid restrictions staff made every effort to ensure she settled in well and allowed us to visit when restrictions allowed. They were professional and extremely caring. Whenever I speak to them it is obvious how much they care about the residents. She seems to really enjoy being part of the regular activities despite her Alzheimer's and I am so pleased that she has settled in and is happy and well looked after.

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Review from David P (Son of Resident) published on 5 August 2021 Submitted via Website
Overall Experience
Mum moved into Church View Care Home during lockdown, which was difficult for her and us as a family.

The support of staff to mum and us in extremely difficult circumstances has been excellent. Communication channels are strong and we are comforted in the fact that Mum is being looked after and supported in a professional caring and conscientious manner.

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Review from Jayne H (Daughter of Resident) published on 14 July 2021 Submitted via Website
Overall Experience
I would just like to thank all the wonderful staff at Church View Care Home for the love and care they show my mum.
This month I was able to visit the home after 17 months. The staff were exceptional, following procedures with the utmost respect for the fact that I had travelled for 5 hours to get there.
It was an emotional and happy visit. My mum seems so happy and the staff showed her so much love.

Thank you so much.

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Review from Bronwen H (Daughter of Resident) published on 1 June 2021 Submitted via Website
Overall Experience

My mother moved in just after lockdown started and even though it has been a difficult time for us and her not being able to see us, we always felt that she was getting the best of care. I have never had any problem speaking with staff on the phone, they are always friendly and helpful. In my mother's words 'the food is lovely and there is a lot of it ' and I think, in spite of her difficulties, I think she's content there and that's the most important thing to us.

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Review from M P (Stepson of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

It is enjoyable to come here, you are warmly welcomed and nothing seems to be too much trouble. My dad now has more going on in his life and is more alert and mobile and healthier. As a family, our minds are now easier knowing he is being cared for and looked after by professionals. Thanks for looking after my dad.

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Review from V D (Resident / Service User) published on 5 May 2021 Submitted via Postal Card
Overall Experience

No difficulty. Staff always available, pleasant atmosphere. Well-fed - feeling good!

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Review from Beverley J (Niece of Resident) published on 30 April 2021 Submitted via Postal Card
Overall Experience

My uncle over the last few months has been very poorly. The care he has been given has been excellent. The carers over the period of the pandemic have done a wonderful job. They must have felt very scared they would take it back to their families, but still, they came to work. It is such a relief as a family to know he is being cared for so well. The communication with the manager and carers is excellent. Thank you so much and well done.

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Review from P T (Daughter of Resident) published on 16 March 2021 Submitted via Website
Overall Experience
My mother is a resident at Church View. The care home has facilitated the opportunity for family members to have window visits during lockdown over the last year. In addition, they've supported an online video call with her family in Germany. The family fed back to me how grateful they were to have the opportunity to have a chat and to see my mother looking so well.

I speak to my mother often, and she seems happy in the care of Church View.

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Review from Robin D (Son of Resident) published on 26 February 2021 Submitted via Website
Overall Experience

I believe it is the staff at this care home that make it the place I am happy for my mother to live in. They are kind, considerate, compassionate and importantly local. My mother appears to be very happy here and feels safe.

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Review from Kelvin S (Son of Resident) published on 26 February 2021 Submitted via Website
Overall Experience

Both my sister and I are very happy with the care my mother received at the home. Excellent staff and care given. Good activities and entertainment with the Covid crisis. The staff will contact me and advise on my mother's welfare. The staff also arranged outdoor visits after the first lockdown. Last week, the staff telephoned me to arrange a visit to see our mother via a closed window and via a telephone call. Very happy to see my mother after four months.

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Review from J W (Daughter of Resident) published on 26 February 2021 Submitted via Postal Card
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Very good staff. Mam is well looked after. I can go home and know she is safe and well.

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Review from Patricia N (Son of Resident) published on 24 February 2021 Submitted via Postal Card
Overall Experience
I visited my mother today and had a window viewing. The carer was amazing. She put earphones on my mother and connected to her phone, then rang my phone so I could speak to my mother. This really cheered me up and my mum, as I hadn't seen her since last summer.

Many thanks, I really appreciated this.

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Review from J D (Son of Resident) published on 10 February 2021 Submitted via Website
Overall Experience

My mother has been living at Church View Care Home for well over a year now. The location is very convenient for the town and for the family, though of course visiting has not been possible in any meaningful way for months due to Covid-19. The great thing is that the wellbeing co-ordinator has been excellent in arranging Zoom meetings with all the family that my mother really loves and has been a real lifeline in these times. As well as arranging these, the wellbeing co-ordinator has managed to do a great job of arranging all sorts of activities and sent photos of Mum enjoying herself, and it is very clear that my mother is very fond of and grateful to her. The care that my mother receives is good, and she seems to be very at home there. The main concern I have is over personal hygiene: my mother suffers from dementia and needs prompting to bathe and wash her hair regularly and it is evident at times that her hair has not been washed from some days. It's a shame the rooms are not en-suite.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Church View Care Home

Thank you for your review, we value all feedback as this helps us to improve our services where required. Unfortunately, Church View does not have the facility for en-suite bathrooms though it would be wonderful if we did. The home manager and senior carer have discussed the concern regarding...  

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Review from W T (Resident / Service User) published on 5 January 2021 Submitted via Postal Card
Overall Experience
I have been here about two years now and very pleased with the way I have been treated.

It's been hard with the lockdown, but we have been looked after well.

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Review from Sally B (Daughter of Resident) published on 5 January 2021 Submitted via Postal Card
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It's been a difficult year for everybody and I cannot praise the staff enough for keeping the residents safe and cared for. It's so hard on the outside looking in, especially with the complication of dementia as mam can tell me if there's anything she needs - the activities keep her as happy as she can be and high praise is needed for the co-ordinator.

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Review from E R (Resident / Service User) published on 20 November 2020 Submitted via Postal Card
Overall Experience
I am aware that I was admitted in difficult circumstances. I was made comfortable and reassured and taken care of. I am now settled, coherent! and normal or as normal as is possible.

I have regained my sense of confidence and I am very grateful for the excellent care and kindness I have received here and very thankful for the kindness and care.

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Review from Mandy B (Mother-in-law of Resident) published on 20 April 2020 Submitted via Postal Card
Overall Experience

Very understaffed. needs more staff with bad dementia as some need feeding. This is on the lower floor. Staff don't have enough time to see to everything with the amount of paperwork that needs to be done. I feel they need help at mealtimes etc. Not enough staff on the lower floor. They have got too much to do for just two members of staff.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Church View Care Home

Thank you for your review, we value all feedback as this helps us to improve our service as required. Having reviewed the rotas for the past weeks, there is no evidence to suggest we have been understaffed on the Memory Care Community at any time. Staffing levels are set according to resident...  

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 12 May 2026
  • Leadership and Management
    Good
  • Environment
    Good
  • Well-being
    Good
  • Care and Support
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 18 Sep 2025

    HC-One Wales’s Church View Care Home in Caerphilly welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week celebrations from Monday, June 16...

  • 11 Sep 2025

    Residents and colleagues at HC-One Wales’s Church View Care Home in Caerphilly recently enjoyed a heart-warming afternoon filled with music, laughter, and dancing thanks to a special performance from entertainer...

  • 05 Sep 2025

    Residents from HC-One Wales’s Church View Care Home in Caerphilly enjoyed a wonderful day out at the annual Caerphilly Cheese Festival, immersing themselves in local culture and culinary delights. Residents...

Upcoming Events

There are no upcoming events for Church View Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Church View Care Home.

Meet the Team (1)

Christine Tipper
Christine TipperJob Title:Home ManagerJoined: 2001

What does ‘kindness’ mean to you?

“Kind care means getting to know people and understanding their emotions, making every effort to offer the best possible care, and getting Residents involved in the activities that make them happiest.”

Christine started working at sister HC-One care home Abermill in 2001, and later progressed to Home Manager level after excelling in her role as Deputy Manager at the home. She has gained experience in a number of different care services, including residential and memory care, and has achieved qualifications in health and social services, management and care.

Christine closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.

When asked what she enjoys the most about her role, Christine remarked: “I enjoy taking time to interact with Residents and their Relatives, which allows me to get to know each individual on a personal level.”

Christine credits her biggest achievement as completing a 3km sponsored walk, raising more than £400 for Alzheimer’s Society, with the support of her Colleagues and Residents.

Outside of work, Christine enjoys spending quality time with her loved ones, including watching her niece and nephews play rugby.

If you would like to find out more information about Church View, Christine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church View Care Home to verify any information. View our terms and conditions. Church View Care Home has an Enhanced Service -more info.