Cwmbran House Care Centre

Five Locks Road, Pontnewydd, Cwmbran NP44 1AP

Cwmbran House Care Centre, Cwmbran, Torfaen
Cwmbran House Care Centre, Cwmbran, Torfaen
Cwmbran House Care Centre, Cwmbran, Torfaen

Cwmbran House Care Centre is a residential home that provides residential care for up to 56 older persons in 3 separate living areas.

One wing is for specialist dementia care and the remaining two rooms are for the care of physically dependent older people. Two of the wings contain a lounge and dining area with a fully fitted kitchen and the other wing is comprised of 3 dining areas joined to individual rooms.

Privacy of individuals is all important to the home, with the provision of locking doors and furniture. The majority of bedrooms are en-suite and some have adapted bathrooms.

Chefs provide a daily menu of tasty and nutritious meals. Special dietary requirements are taken into account.

Group: Hafod Care Association

Person in charge: Darren Ball (Manager)

Local Authority / Social Services: Torfaen County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 56 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Admission Information: Ages 55+.

Single Rooms: 56

Rooms with ensuite WC: 56

Facilities & Services: Day Care • Respite Care • Physiotherapy • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Cwmbran House Care Centre: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Cwmbran House Care Centre has a Review Score of 8 (7.962)

The Review Score of 8 (maximum of 10) for Cwmbran House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Cwmbran House Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.194 for Cwmbran House Care Centre is calculated as follows: ( (10 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 36 Ratings = 4.194

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.768 Points relating to the number of positive Reviews for Cwmbran House Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 3 Reviews ÷ 11.2 Target = 0.268

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cwmbran House Care Centre?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cwmbran House Care Centre

  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1

My father-in-law is settled in the home. I am very satisfied with the cleanliness, facilities and the excellent members of staff who are friendly, helpful, caring and always approachable. The staff make the residents feel at home and always have them laughing and sit with them whenever they feel the residents need a chat or maybe just a shoulder to cry on. I also myself sometimes feel sad when I visit and the staff even comfort me. Amazing staff Amazing home.

How likely would you be to recommend Cwmbran House Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I always feel welcome when I arrive.
The staff are friendly and approachable.
My mother has gained weight and her appetite has improved.
She is well cared for and feels able to ask the staff if she needs anything.
I looked at several care homes before choosing this one and feel we have chosen well.
My mother really enjoys taking part in the activities and the activity coordinator is a breath of fresh air.

How likely would you be to recommend Cwmbran House Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The home is under a new manager and things are starting to improve.
The home is in the process of being refurbished.
The service to the residents is improving.

How likely would you be to recommend Cwmbran House Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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