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Cwmbran House is a purpose-built single-storey care home for over 65s in Pontnewydd, Cwmbran. It has 56 bedrooms across three separate living areas, all alongside the Monmouthshire and Brecon Canal. The team focus on giving a great quality of life to people, whatever their abilities and needs are.
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Care Provided by Cwmbran House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our bed prices are all inclusive and are bespoke to each individual's needs. We have many funding options available, which we are happy to talk you through. Please contact the care home for further details.
The price(s) shown are provided by the care home. Contact Cwmbran House Care Home for full pricing details and T&Cs.
Contact Cwmbran House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hafod Care Association
- Voluntary / Not for Profit Owned
Person in charge
- Lynne Woodrow(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1996
- Last Refurbishment: 2006
- Number of floors: 1
Room Information
- Single Rooms (56)
- Single Rooms with ensuite Wet Room (56)
Visiting
- Visitors ae welcome at any time although the team kindly ask them to avoid protected meal times (12 - 1pm and 4.30 - 5.30pm) unless otherwise agreed. To encourage regular visits, relatives have the opportunity to purchase a key fob so that they can pop by as they please.
Parking
- Ample on-site car parking, free of charge.
Cwmbran House Care Home Reviews (45)
Cwmbran House Care Home has a Review Score of 9.7 (9.716) out of 10, based on 16 reviews in the last 2 years.
Over all time Cwmbran House Care Home has 45 reviews.
From the moment I arrive at Cwmbran House, I am greeted by friendly smiling staff. I have always found Cwmbran House to be spotlessly clean (in particular the toilets smelled very fresh on my last visit) All carers and activity organisers have a caring and attentive approach to residents, often with a gentleness of humour. Cwmbran House site is a spacious safe space for residents and their rooms are of adequate size, comfortable + personalised. Small gardens allow residents to exercise, and to enjoy gardening / planting in raised beds. Some recently enjoyed sitting in shade under parasols in the fresh air. The level of care is maintained even in the challenging heat we've experienced recently. A very happy place, often with cheery music being played, encouraging singalongs with residents
Thank you for taking the time to share such a thoughtful review. We are delighted to hear that you have consistently experienced a warm welcome from our team and that the care, cleanliness, and atmosphere at Cwmbran House have made a positive impression. It's especially pleasing to know that our...
As a family we were delighted with the care Mum received. She settled very quickly and was happy & content which gave us great comfort. As a shy lady we worried that she would not integrate well but the lovely atmosphere and the superb daily activities programme at Cwmbran House meant that she exceeded all our expectations. Our grateful thanks go to each and every one of you.
Thank you for your kind words, mum has settled well into Cwmbran House, and I will pass on your thanks to the team
they have a very good relationship with all the residents.The home is lovely and clean and the games and crafts and numourous things to pass the time in there are amazing . The hairdresser has a salon there and the residents can have there hair done weekly
Also a chiropodist visits regularly, Drs and nurses attend when needed .Im so pleased my mam is there .
Thank you so much for your kind words, I will pass on your message to all the staff.
On Saturday 18th October my mother was able to celebrate with a large group of family and friends in a special room in Cwmbran House. It was a fantastic celebration. A beautiful cake was provided for this special 100th birthday. Staff were warm, welcoming and professional, before, during and after her birthday. They were genuinely excited with us, such an occasion. Many guests mentioned the hospitality, space, and atmosphere of the home, thank you so much, a fantastic time was had by all.
Good morning, Caroline. Thank you so much for the review and for the nice words. We will pass on the feedback to our staff. We are glad you had a lovely celebration and all the family felt welcomed at Cwmbran House.
Excellent care from the staff. As a family we were reassured Mum was safe, happy and well cared for during her entire stay.
Thank you for your kind words, I will pass your thanks on to all the staff.
I am really impressed with this care home. It is very clean and my nan is well cared for. When I turn up to visit, the residents are always well looked after by the staff who engage with the residents carrying out activities. I really appreciate the staff going above and beyond and updating me on my nan's condition. They also regularly update their social media page which is nice to see when I haven't visited for a few days.
Thank you for your kind words, it's our pleasure to look after your nan.
This is my mum's second respite care for two weeks. All the staff welcomed her back and are absolutely lovely to her. She has alzheimers and can be difficult at times, but I felt absolutely confident leaving her in the care of Cwmbran House when we went abroad for a week. She is a pescetarian and her diet was catered for. All her washing was done and came back smelling lovely. I would have no hesitation in recommending Cwmbran House for respite or full time care. It is a wonderful place and is lovely to know that my husband and I can take a break from caring, and she will be well cared for. Thank you so much.
My husband and I have been thrilled with the way my mum has settled at Cwmbran House. We have been so impressed with the wonderful care and support that she has received. The activities that have been provided are so life enhancing, and it's so lovely to see Mum enjoying socialising again. We feel everyone there gives their best to care for our loved ones, and we are so very grateful!
Thank you for your lovely review. We'll pass your kind words on to the team at Cwmbran House.
Very impressed with the level of care, compassion and understanding of the whole staff. As a family we are more thanhappy knowing my brother is cared for in a very dignified way. More, he is very happy and that is most important to us.
Your kind words are very much appreciated by the team at Cwmbran House. Thank you for taking the time to leave a review.
I can honestly say that the change in the care home has been amazing. The carers are so good with the residents and keep them amused a lot more. Big shout out to the entertainments coordinator. She is so interactive with the residents and they are always busy crafting, singing, dancing and playing games. I am really impressed with the change.
Thank you for taking the time to leave a review. We'll share your lovely words with the team at Cwmbran House.
Thank you all so much for your hard work!!
Thank you for your lovely words about Cwmbran House and the team, we really appreciate it.
Cwmbran House Care Home has provided our mother with a safe place to live for the past 10 months. Mum has dementia and has the space to walk around as the corridors are long which gives her freedom and a certain amount of independence. The garden which is accessible from the communal room is wonderful during winter and summer and provides a safe space. As a family, we are very pleased with mum's care and I could recommend this care home.
Thank you for your lovely review. We will pass your comments onto the colleague team. We are pleased that your mum has settled in well at Cwmbran House.
My relative is treated with great kindness and respect, all the staff seem to genuinely care about the residents. Family members are made welcome at any time and are contacted immediately regarding any issues.
Dad took a while to settle in but he has now been here for several months and is very happy. The staff are kind, courteous and always helpful. The food/restaurant is first class.
Really pleased that my mother in law has such good care.
Thank you for everything you do to make the people you care for lives better.
The home is clean and organised with a friendly atmosphere.
Importantly, the staff is very professional; equally essential, residents are treated with kindness, thoughtfulness, patience, and respect. (Plus plenty of fun).
Families are welcomed at any time which is hugely reassuring, with any enquiries I have made being answered promptly and with care.
I have witnessed many fun-filled activities taking place, seen that birthdays are remembered, and have heard from more than one resident that the food is good too.
12 months on, I am so thankful we made the right choice for my mother, who is very happy here and would recommend Cwmbran House unreservedly.
Thank you for your lovely comments, they will be passed on to the team at Cwmbran House.
My Mother has been at Cwmbran House Residential Care Home for nearly 2 years and most of the staff are very attentive. It is very obvious that it is understaffed. They try their best but sometimes Mum has to wait to be taken to the toilet. We were promised trips out in the minibus as part of the activity programme but this has never happened. The use of agency staff means that some don't know the residents. There are some exceptional agency staff who are very good. Mum has her favourite carers who look after her well.
My brother, sister, and I viewed this care home and found that on just viewings it impressed us with its cleanliness and spaciousness which we found comforting. Also, we are very impressed by the care/resident relationship. We as a family were relieved when a place became available for our Mother. The care our Mother receives has more than lived up to expectations. There are numerous activities for residents to participate in. I personally feel reassured after every visit that our Mother is in good hands.
I can’t praise this care home enough. The staff are so friendly to visitors and residents creating a lovely vibe in the home. Residents are happy, engaged and very well looked after, being offered a selection of activities daily. My mother is so happy here and loves the craft, singing and various visitors the care home has to entertain residents. Thank you Cwmbran House Care Home, since moving in with you my mother is now thriving and has had a new lease of life.
Thank you for the lovely words, it can be a very challenging job at times but feedback like this makes it all worthwhile.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Cwmbran House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Cwmbran House Care Home.
Accreditations
There are no accreditations posted yet for Cwmbran House Care Home.
Meet the Team (2)

Lynne has worked in care since 2007, progressing from care assistant to home manager. She’s led both nursing and residential homes across south Wales and holds QCF Levels 2, 3 and 5 in Leadership for Health and Social Care.
Known for her professionalism and warmth, Lynne is committed to high standards and building strong relationships with residents, families and colleagues.

Alex started in care in 2016 as a healthcare assistant and soon after as a team leader and nursing assistant in England.
Alex joined Hafod in 2022 as a staff nurse and soon after became a clinical lead at our Ty Penrhos Care Home and was in charge of different units. Alex then worked at our Arthur Jenkins Care Home to support with medication management and care planning, before taking the opportunity to become clinical team lead at Cwmbran House.
Frequently Asked Questions about Cwmbran House Care Home
What types of Care is Cwmbran House Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cwmbran House Care Home have?
There are 56 Single Rooms.
What are the Facilities & Services at Cwmbran House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cwmbran House Care Home to the centre of Cwmbran?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cwmbran House Care Home to verify any information. View our terms and conditions. Cwmbran House Care Home has an Enhanced Service -more info.