Cartref is set in a rural area, surrounded by beautiful countryside and close to the river Wye.
It is a small friendly home with an experienced and unified staff team. The residents are at the centre of everything they do and they wish to treat each person with kindness and to respect their unique needs.
They organise a variety of activities according to residents’ individual preferences and interests. They encourage residents to...
Cartref is set in a rural area, surrounded by beautiful countryside and close to the river Wye.
It is a small friendly home with an experienced and unified staff team. The residents are at the centre of everything they do and they wish to treat each person with kindness and to respect their unique needs.
They organise a variety of activities according to residents’ individual preferences and interests. They encourage residents to contribute their own skills, experience and ideas and hold regular residents’ meetings. The home organises outings to the nearby Garden Centre, library, luncheon club, Thursday Market, HayDay Café’ and nearby churches.
They have close links with their local community, every 1st and 3rd Friday they host Tea and Chat afternoons when they invite people from the town to join in for cakes, chat and various activities and entertainment.
Cartref hosts regular church services for those who wish to attend and frequent musical concerts. They enjoy weekly visits from Hay Primary school children, the local librarian and volunteers from other community groups.
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Cartref Care Home has a Review Score of 9.5 (9.538) out of 10, based on 10 reviews in the last 2 years.
Over all time Cartref Care Home has 41 reviews.
I cannot praise the staff enough they are warm and helpful. The home is safe and friendly and a perfect environment for someone needing help in their old age.
I cannot praise the staff enough they are warm and helpful. The home is safe and friendly and a perfect environment for someone needing help in their old age.
Thank you for your review, we apprecaite your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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My name is Mark – I work under Linda – she has very high standards and so I make sure that everything is done to the best of my ability. I have...
My name is Mark – I work under Linda – she has very high standards and so I make sure that everything is done to the best of my ability. I have always enjoyed cooking and I am very passionate about serving fresh and delicious meals for all of our wonderful ladies and gentlemen. I truly believe that using fresh produce is best and so we always ensure that our produce is sourced as locally as possible.
I joined Team Cartref in 2006 as a Support Worker. However, I have since achieved my NVQ Level 3 in Health and Social Care and I have been promoted...
I joined Team Cartref in 2006 as a Support Worker. However, I have since achieved my NVQ Level 3 in Health and Social Care and I have been promoted to Team Leader, which is a job that I thoroughly enjoy. As a Team Leader, I am passionate about delivering high-quality care to all of our ladies and gentlemen here, and it is a pleasure to work alongside all of my colleagues. As a Team, we get to know every resident on an individual basis – we know their likes, their dislikes, their hobbies and interests and we get to know their routines – all of this allows us to deliver person-centred care to each individual, which is so important to all of us at Cartref.
I started my career as an Activities Co-ordinator in 2006 and since then, I have developed a wealth of knowledge and experience in delivering...
I started my career as an Activities Co-ordinator in 2006 and since then, I have developed a wealth of knowledge and experience in delivering enjoyable and engaging activities for elderly ladies and gentlemen. My role allows me to get to know everyone on an individual basis and then I work with them to identify activities that will promote their wellness and general happiness. Since joining Team Cartref, I have been working very hard to develop our community links and I am thrilled to say that we now have fantastic relationships with local businesses and alike. We are currently working on an intergenerational project with our local school children – this has been a great success and our ladies and gentlemen love seeing the children on a weekly basis. In addition, we have drama club, book club, knit and knatter, bingo, quizzes, and musical movement and we are visited weekly by Holly, our wonderful singer. There is always so much going on at Cartref and it really does boost everyone’s spirits I am just so happy that I get to be a part of it all.
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