Greenhill Care Home

Beaufort Street, Crickhowell NP8 1AG
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9.8 64 Reviews
  • Greenhill Care Home, Crickhowell
Greenhill has been purpose-built to provide residential care packages and also welcomes adults with Parkinson’s disease and a dementia diagnosis. Packages are individualised for each resident, taking account of respite, convalescence and palliative needs.

Accommodation in this modern care home is set across one floor providing good wheelchair access. Rooms are bight, spacious and comfortable offering a positive interior for the lives of older people. Landscaped gardens are popular during the summer and there is a choice of social areas. Residents can benefit from the homes close locality to the local shops and bus routes.

The home takes great care to produce a menu of appetising and nutritious food, looking to safeguard health and well-being over the long-term and ensure residents feel happy and satisfied.

Gardening, bingo and arts and crafts are just some of the activities that residents have embraced as part of the home’s life, with many themed events and entertainments also part of the calendar.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1242
  • Self-Funded Residential Dementia Care: from £1242
  • RESPITE Self-Funded Residential Care: from £1342
  • RESPITE Self-Funded Residential Dementia Care: from £1342

These prices are only a guideline, please contact Greenhill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sian Richards (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960

Room Information

  • Single Rooms (22)
  • Single Rooms with Ensuite Wet Room (4)

Greenhill Care Home Reviews (64)

9.8

Greenhill Care Home has a Review Score of 9.8 (9.849) out of 10, based on 26 reviews in the last 2 years.
Over all time Greenhill Care Home has 64 reviews.

Overall Experience
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  • 10
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Date Published
  • 64
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Reviewer Connection to Greenhill Care Home
  • 16
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Total of 64, showing 1-20
Review from Anne M (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the family continue to be very pleased with Mum's care at Greenhill. Mum is settled and clearly feels safe and well cared for. Mum has a lovely room with her own toilet, she enjoys spending time in her room and we can visit and relax with her in there. The staff at Greenhill are fantastic, always
warm, supportive and caring. We really appreciate this. Activities provided for residents are varied and stimulating. Thank you Greenhill.
Reply from Sian Richards, Home Manager at Greenhill Care Home

Thank you so much for your kind words. We are thrilled to hear that your mum is settled and feels safe and well cared for at Greenhill. It's wonderful that she enjoys her room and that you're able to spend quality time with her there.Our team strives to provide a warm, supportive, and caring environment for both residents and families, so your feedback means a great deal to us. We're also pleased to hear that the activities we offer are enjoyed and stimulating for your mum.Thank you once again for your trust and support - we will continue to ensure your mum receives the best care possible.

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Review from B P (Daughter-in-law of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother-in-law is receiving is outstanding. The staff show great empathy and always seem to go the extra mile. The home is welcoming, clean and odour-free. A range of activities are provided and as far as possible individual interests of the residents are taken into account. It feels more
like a hotel. Thank you.
Reply from Sian Richards, Home Manager at Greenhill Care Home

Thank you so much for your wonderful review. I'll be sure to share it with the rest of the team!

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Review from Warren G (Son-in-law of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Facilities are very good but more importantly the staff are excellent, caring, attentive and dedicated.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for taking the time to leave us this kind review, we really appreciate it.

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Review from R J (Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy at Greenhill.
Great food. Excellent.
Generally great.
Wonderful staff.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for taking the time to leave us this kind review, we really appreciate it.

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Review from G P (Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love being at Greenhill.
Comfortable bedroom.
5-star staff.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for taking the time to leave us this kind review, we really appreciate it.

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Review from Judith G (Daughter of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum always seems very happy and well looked after when we visit. I love that Greenhill is a small care home. The staff are so friendly and caring and know all the residents very well, and us!
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for taking the time to leave us this kind review about the care of your mum, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.

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Review from V P (Wife of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident at Greenhill Care Home for a month. He had several falls at our home, he was in hospital for 11 weeks. I knew I could not look after him in our home. It was a tough decision but Greenhill has made the move easier. The staff are pleasant and welcoming, they encourage him
to walk. His room is good too.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for taking the time to leave us this kind review about the care of your husband, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.

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Review from C P (Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel listened to and encouraged to make friends and acquaintances. The staff are kind and friendly and I feel that I can trust that I and my friends and new residents are safe, cared for and valued.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for taking the time to leave us this kind review, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.

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Review from Julie T (Daughter of Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is outstanding, from the care, the room, the staff, couldn't ask for better. Activities take into account of each resident's interests. Nothing is too much trouble. Management and staff are very informative about anything concerning my Dad. My dad loves it at Greenhill, plus it really gives
me the peace of mind that he is being cared for so well. 100% from everyone.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for taking the time to leave us this lovely review about the care of your dad. I will make sure to pass your words on to the rest of the team.

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Review from Roland B (Resident) assisted by family/friend published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really like living at Greenhill, we are free to go walking around the home, love the food, couldn't ask for better. Looked after very well - clothes washed, room cleaned all excellent. Love the company of staff and other residents. Couldn't like or ask for anything better.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for taking the time to leave us this review, your kind words mean a lot to the whole team.

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Review from R C (Son of Resident) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don’t know anyone who would want to end up in a care home, least of all my mum! With that said if it did happen to me one day Greenhill is where I would go and I’m so glad we found it for Mum... What a fantastic welcoming and caring facility set in a beautiful location. I’ve been blown away by the
way every member of staff has engaged with my mum. She wants for nothing! There always seems to be a stream of delicious food and homemade cakes coming from the kitchen and a huge range of activities going on. The place is spotless warm and fresh with a real effort to engage with all the residents.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for the kind words about the care of your mum, I will pass your lovely comments on to the team.

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Review from C H (Friend of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited a friend on 23rd of February. I was welcomed in and someone fetched my friend from the activities room without any protestations. We were taken to the new Daffodil Café Bar which she was proud of after the official opening. Not my first visit but each time she was happy, obviously well cared
for. Everywhere looks clean, bright, and welcoming. The staff are very pleasant and helpful. No one makes you feel like a nuisance. Hope you realize how important and appreciated your roles are for family and friends to know their loved ones are cared for. My own lovely Mum died in totally different 'care' home circumstances which I don't think I'll ever come to terms with.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for leaving us this lovely review, our team will be so pleased to read your kind words. You are welcome back anytime.

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Review from Frances W (Sister of Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the management and staff at Greenhill enough for the wonderful care they gave to my sister in the few months she was a resident there. My sister had terminal cancer and originally went into Greenhill for respite care, but soon found she was surrounded by the most caring, respectful,
professional team who took such gentle care of her that she decided to stay until she died on the 13th of December 2023. I will never be able to thank them all enough for all their loving to care to my sister and also to myself and sister and I would have no hesitation in recommending Greenhill to anyone who may need their care. Without exception every member of staff are a credit to Shaw Healthcare. Thank you so much for giving me the opportunity to write this review.
Reply from Claire Williams, Home Manager at Greenhill Care Home

This is such a lovely review to read, thank you so much. I will pass your kind words on to the team who will be touched by this review. Wishing you and your family peace and strength in this difficult time.

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Review from Nell C (Daughter-in-law of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Greenhill Care Home is warm, inviting, friendly, joyful, a wonderful place to visit as a relative and work (I am a Chaplin, working through the church out in the community). We feel so blessed as a family that both mum-in-law and great-grandmother are so well cared for. The staff are so attentive, nothing
is too much trouble. The feeling is always one of positivity. They are led by a very caring, present manager who is fantastic and gets involved with all activities. Thank you so much for all you do.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you so much for your kind words. We love getting our residents involved in various activities! Your lovely review will be passed on to the rest of the team.

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Review from Mary W (Friend of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very welcoming and friendly. Very willing to listen to concerns and deal with them accordingly. Very happy with the care being given.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for this lovely review, I will pass your kind words onto the rest of the team.

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Review from A R (Daughter of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care provided for my mother who has settled in very well here.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for taking the time to leave us a review, we really appreciate it.

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Review from Bonnie R (Cousin of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always experienced a warm welcome and happy residents. The reports of the food are always good.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for this lovely review; I will pass your kind words on to the rest of the team.

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Review from W G (Friend of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, friendly atmosphere throughout the home. Residents are well cared for and treated with respect. Visitors are made very welcome too.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for this lovely review; I will pass your kind words on to the rest of the team.

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Review from Steve P (Son of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum says it's very nice, everybody is so helpful, we all know each other and help each other, the food is lovely. I/we cannot speak too highly of Greenhill Care Home. The staff are excellent. I have no worries. Highly recommend.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for this lovely review; we are so pleased to hear that your mum is happy here. I will pass your kind words on to the rest of the team.

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Review from J W (Resident) published on 13 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great.
Reply from Claire Williams, Home Manager at Greenhill Care Home

Thank you for taking the time to leave us a review, we really appreciate it.

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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Greenhill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for Greenhill Care Home is calculated as follows: ( (269 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 311 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenhill Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (5)

Sian

Sian Richards

Job Title: Home Manager Joined: 2022

I started at Greenhill as a night support worker in January 2022 before working my way up to night team leader and then day team leader.


Coming into work feels like being with family and I get to meet some really fantastic and interesting people. I have been given lots of training opportunities and have become an in-house trainer for manual handling and 'how do I know you' dementia training.

Keri

Keri Lynott

Job Title: Support Worker Joined: 2023

I enjoy my job and when I come into work it feels like a family atmosphere. I get to spend time with the residents and get to know them really well and hear all their life stories.


The team works well together and each member of staff will work hard to get the job done to a high standard.

Julie

Julie Reid

Job Title: Support Worker Joined: 1996

I have worked here for 28 years and I have a dual role as I cook and support worker. I like doing both roles and I get to spend lots of time with the residents. Having a dual job role gives me lots of variety!

Barbara

Barbara Lewis

Job Title: Team Leader Joined: 2014

In October 2014 I decided to get out of the retail business and try something new and I haven’t looked back since! I started off doing bank support work and worked my way up to being a team leader.


I love coming into work and interacting with residents and hearing all their life stories. Coming into work is different every day and having a laugh with the residents and staff is the highlight.

Latassha

Latassha Gooding

Job Title: Administrator Joined: 2022

There's always a great atmosphere in the home and I always look forward to going to work. I work alongside a great team who work hard to bring joy to the residents. I also care a lot for the residents and their wellbeing.


When I started at Greenhill I was a domestic assistant and when an administrator position became available I was lucky to be able to take up a different role.

Frequently Asked Questions about Greenhill Care Home

What types of Care is Greenhill Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greenhill Care Home have?

There are 22 Single Rooms.

What are the Facilities & Services at Greenhill Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Greenhill Care Home to the centre of Crickhowell?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenhill Care Home to verify any information. View our terms and conditions. Greenhill Care Home has an Enhanced Service - more info.