






Greenhill has been purpose-built to provide residential care packages and also welcomes adults with Parkinson’s disease and a dementia diagnosis. Packages are individualised for each resident, taking account of respite, convalescence and palliative needs.
Accommodation in this modern care home is set across one floor providing good wheelchair access. Rooms are bight, spacious and comfortable offering a positive interior for the lives of older people. Landscaped gardens are popular during...
Care Provided by Greenhill Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Greenhill Care Home for full pricing details and T&Cs.
Contact Greenhill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Sian Richards(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1960
Room Information
- Single Rooms (22)
- Single Rooms with ensuite Wet Room (4)
Greenhill Care Home Reviews (68)
Greenhill Care Home has a Review Score of 9.7 (9.691) out of 10, based on 15 reviews in the last 2 years.
Over all time Greenhill Care Home has 68 reviews.
We are very happy with the way my mother-in-law has settled into Greenhill Care Home. My mother-in-law is very happy here and is being very well cared for by staff who are very caring and kind people.
We are delighted to hear that your mother-in-law has settled into Greenhill Care Home and that she and her family are happy with the standard of our care. Thank you for your review.
The care for our mother is first-class. Great staff, service and home. We couldn't be any happier.
We are so pleased to hear that you are happy with your mother's care. Your feedback will be passed on to the team.
First impressions are that the staff are very friendly and care for and love their residents very much. We are very grateful to them for looking after our loved ones so well.
Thank you for your feedback and for taking the time to share your positive experience here with us at Greenhill. This will be passed on to all of the team.
Had a pleasant meeting with relatives. Was given a little lounge to be private. The staff are very helpful, patient and considerate.
Thank you for your kind comments, your feedback will be passed on to the team.
Excellent.
Thank you for your feedback, we really appreciate it.
I am very happy here where everyone is helpful and friendly.
Thank you for your review. Your feedback will be passed on to the team.
The whole time has been great. I have lived in the area since August 1939 (4 years old). I will be 88 in August 2023.
This is a great review, thank you. We are so pleased that you have had a positive experience here at Greenhill with us.
Everybody very helpful and kind.
Thank you for your review, we really appreciate it.
When visiting Greenhill Care Home to see my wife, I am always impressed. The staff are always cheerful and welcoming and the building is immaculate and well fitted out. I think that this says it all! Thank you.
Prior to admission she was in a difficult situation and was very anxious.
Due to dementia my mother had lost significant cognition and many abilities. However, their person centred approach means she expresses her wishes. They are responsive to her changing needs and innovative so she can still take delight in expressing the creativity that she has always valued.
Recently it was great to see my mother bantering with the staff with repartee that is clearly frequent. I also liked that the staff let Mam take the lead in this.
She has chronic physical needs that require management and the staff are very good at this. One long standing condition has even improved.
Mam told me last week "I am happier here than I have been in years, and Greenhill is my home."
The staff have enabled me to feel supported by their compassion, positivity and good humour. They are enthusiastic about suggestions I make too.
Their continued liaison with the social worker and me has been crucial to ensure Mam is supported to make capacitated decisions and retains some control.
Since the new manager (sixth in five years) was appointed things seem cheerier and the staff (old and new) seem more of a team. The care of my friend has improved. Particularly manual handling (after an earlier informal concern when staff pulled my friend out of her seat by her hands and proceeded to pull her off to lunch with another staff member who pushed her bottom. I was at the time shocked). Methods of moving a woman in her 80s with visual impairment have improved greatly. I still maintain the home needs contrasting colours to enable people with poor vision to help find/recognise where they are. Lastly, top marks to the activities organiser and Jubilee invite.
I live too far away to visit frequently, due to having to self-isolate. My recent contact with the home has been by phone. I have always found the staff to be most helpful, and they have contacted me with any urgent issues about my sister ie a transfer to the hospital after a fall and her subsequent return. On an earlier visit, the home has always looked very well tended.
My high opinion of Greenhill continues. My mother has been a resident for six years and continually reassures us not to worry about her and that she is perfectly happy. In fact, I think that the last six years have been some of her most contented - amongst friendly and caring staff. This month, Mum has had her 102nd Birthday, and although we couldn't visit, we were able to talk to her on the phone and we have revived photos of the day. Greenhill excels at there personal touches. This family is extremely grateful to the 'family' of Greenhill.
I've marked food and drink as satisfactory due to my mother being a vegetarian and fussy.
Although everyone does their best, there is not a full-time cook, with a dietary understanding.
I would like to say how wonderful all the staff are, especially during this very difficult time.
My mother-in-law went into Greenhill Care Home in March for 4 weeks respite care. When we arrived at the home the staff were very friendly and efficient. They wanted to unpack her clothes so that they could list what was there and where they put it. The handover was very professional and made me feel confident in them. The home has a very homely feel. My mum-in-law enjoyed the activities and thoroughly enjoyed her stay.
The staff have been extended family, not just to mum but also to me when I was unwell. Thank you.
Always offered refreshments.
Free to go to residents room for privacy or to take her out.
Service user is well looked after, always presentable in clean clothes.
Overall she has been made very welcome and comfortable. All the staff have put us at ease too and are always willing to help.
Thank you for your review. We are pleased to hear your Mum is settling in well at the home and that you as her family are happy with the care she is receiving. To hear you speak so highly of the staff is great and we appreciate your comments. We will share these with the home's manager. The Bupa Customer Care Team.
Both of my friends, in turn, have stated that they were happy and felt safe and comfortable.
Thank you for your review and I'm glad that you are happy with our person-centred care.
We were given a very warm welcome by the manager and his staff. The manager ensured that my father-in-law's room was freshly decorated with finishing 'homely' touches. We were given a thorough and comprehensive introduction to the home and staff are more like family than employees. The reception area is a little tired, however, the quality of the service is exemplary!
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Greenhill Care Home.
There are no upcoming events for Greenhill Care Home.
Awards / Recognitions (2)
- 01 Apr 2017Recipient: Greenhill Care Home
- 01 Feb 2015Recipient: Greenhill Care Home
Accreditations
There are no accreditations posted yet for Greenhill Care Home.
Meet the Team (5)

I started at Greenhill as a night support worker in January 2022 before working my way up to night team leader and then day team leader.
Coming into work feels like being with family and I get to meet some really fantastic and interesting people. I have been given lots of training opportunities and have become an in-house trainer for manual handling and 'how do I know you' dementia training.

I enjoy my job and when I come into work it feels like a family atmosphere. I get to spend time with the residents and get to know them really well and hear all their life stories.
The team works well together and each member of staff will work hard to get the job done to a high standard.

I have worked here for 28 years and I have a dual role as I cook and support worker. I like doing both roles and I get to spend lots of time with the residents. Having a dual job role gives me lots of variety!

In October 2014 I decided to get out of the retail business and try something new and I haven’t looked back since! I started off doing bank support work and worked my way up to being a team leader.
I love coming into work and interacting with residents and hearing all their life stories. Coming into work is different every day and having a laugh with the residents and staff is the highlight.

There's always a great atmosphere in the home and I always look forward to going to work. I work alongside a great team who work hard to bring joy to the residents. I also care a lot for the residents and their wellbeing.
When I started at Greenhill I was a domestic assistant and when an administrator position became available I was lucky to be able to take up a different role.
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