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Greenhill Care Home

Beaufort Street, Crickhowell, Powys NP8 1AG
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Greenhill Care Home, Crickhowell
Greenhill Care Home, Crickhowell
Greenhill Care Home, Crickhowell

Greenhill has been purpose-built to provide residential care packages and also welcomes adults with Parkinson’s disease and a dementia diagnosis. Packages are individualised for each resident, taking account of respite, convalescence and palliative needs.

Accommodation in this modern care home is set across one floor providing good wheelchair access. Rooms are bight, spacious and comfortable offering a positive interior for the lives of older people. Landscaped gardens are popular during...  

Care Provided by Greenhill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,290From £1,390
Residential Dementia CareFrom £1,290From £1,390

Contact Greenhill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sian Richards(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960

Room Information

  • Single Rooms (22)
  • Single Rooms with ensuite Wet Room (4)

Greenhill Care Home Reviews (68)

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9.7

Greenhill Care Home has a Review Score of 9.7 (9.691) out of 10, based on 15 reviews in the last 2 years. Over all time Greenhill Care Home has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from Meryl S (Daughter-in-law of Resident) published on 6 April 2023 Submitted via Postal Card
Overall Experience

We are very happy with the way my mother-in-law has settled into Greenhill Care Home. My mother-in-law is very happy here and is being very well cared for by staff who are very caring and kind people.

Reply from Greenhill, Home Manager at Greenhill Care Home

We are delighted to hear that your mother-in-law has settled into Greenhill Care Home and that she and her family are happy with the standard of our care. Thank you for your review.

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Review from Robert C (Son of Resident) published on 6 April 2023 Submitted via Postal Card
Overall Experience

The care for our mother is first-class. Great staff, service and home. We couldn't be any happier.

Reply from Greenhill, Home Manager at Greenhill Care Home

We are so pleased to hear that you are happy with your mother's care. Your feedback will be passed on to the team.

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Review from John G (Cousin of Resident) published on 29 March 2023 Submitted via Postal Card
Overall Experience

First impressions are that the staff are very friendly and care for and love their residents very much. We are very grateful to them for looking after our loved ones so well.

Reply from Greenhill, Home Manager at Greenhill Care Home

Thank you for your feedback and for taking the time to share your positive experience here with us at Greenhill. This will be passed on to all of the team.

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Review from Diane C (Cousin of Resident) published on 29 March 2023 Submitted via Postal Card
Overall Experience

Had a pleasant meeting with relatives. Was given a little lounge to be private. The staff are very helpful, patient and considerate.

Reply from Greenhill, Home Manager at Greenhill Care Home

Thank you for your kind comments, your feedback will be passed on to the team.

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Review from E C (Resident / Service User) published on 29 March 2023 Submitted via Postal Card
Overall Experience

Excellent.

Reply from Greenhill, Home Manager at Greenhill Care Home

Thank you for your feedback, we really appreciate it.

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Review from Joan S (Resident / Service User) published on 27 March 2023 Submitted via Postal Card
Overall Experience

I am very happy here where everyone is helpful and friendly.

Reply from Greenhill, Home Manager at Greenhill Care Home

Thank you for your review. Your feedback will be passed on to the team.

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Review from D S (Resident / Service User) published on 27 March 2023 Submitted via Postal Card
Overall Experience

The whole time has been great. I have lived in the area since August 1939 (4 years old). I will be 88 in August 2023.

Reply from Greenhill, Home Manager at Greenhill Care Home

This is a great review, thank you. We are so pleased that you have had a positive experience here at Greenhill with us.

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Review from G P (Resident / Service User) published on 27 March 2023 Submitted via Postal Card
Overall Experience
No complaints.

Everybody very helpful and kind.

Reply from Greenhill, Home Manager at Greenhill Care Home

Thank you for your review, we really appreciate it.

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Review from John R (Husband of Resident) published on 22 September 2022 Submitted via Postal Card
Overall Experience

When visiting Greenhill Care Home to see my wife, I am always impressed. The staff are always cheerful and welcoming and the building is immaculate and well fitted out. I think that this says it all! Thank you.

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Review from F E (Son of Resident) published on 16 August 2022 Submitted via Postal Card
Overall Experience
Greenhill Care Home staff and management have achieved a transformation in my mother's wellbeing and mental health following admission in December 2021.
Prior to admission she was in a difficult situation and was very anxious.
Due to dementia my mother had lost significant cognition and many abilities. However, their person centred approach means she expresses her wishes. They are responsive to her changing needs and innovative so she can still take delight in expressing the creativity that she has always valued.
Recently it was great to see my mother bantering with the staff with repartee that is clearly frequent. I also liked that the staff let Mam take the lead in this.
She has chronic physical needs that require management and the staff are very good at this. One long standing condition has even improved.
Mam told me last week "I am happier here than I have been in years, and Greenhill is my home."
The staff have enabled me to feel supported by their compassion, positivity and good humour. They are enthusiastic about suggestions I make too.

Their continued liaison with the social worker and me has been crucial to ensure Mam is supported to make capacitated decisions and retains some control.

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Review from P H (Friend of Resident) published on 20 July 2022 Submitted via Postal Card
Overall Experience

Since the new manager (sixth in five years) was appointed things seem cheerier and the staff (old and new) seem more of a team. The care of my friend has improved. Particularly manual handling (after an earlier informal concern when staff pulled my friend out of her seat by her hands and proceeded to pull her off to lunch with another staff member who pushed her bottom. I was at the time shocked). Methods of moving a woman in her 80s with visual impairment have improved greatly. I still maintain the home needs contrasting colours to enable people with poor vision to help find/recognise where they are. Lastly, top marks to the activities organiser and Jubilee invite.

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Review from J G (Brother of Resident) published on 7 August 2020 Submitted via Postal Card
Overall Experience

I live too far away to visit frequently, due to having to self-isolate. My recent contact with the home has been by phone. I have always found the staff to be most helpful, and they have contacted me with any urgent issues about my sister ie a transfer to the hospital after a fall and her subsequent return. On an earlier visit, the home has always looked very well tended.

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Review from M F (Daughter of Resident) published on 21 July 2020 Submitted via Postal Card
Overall Experience

My high opinion of Greenhill continues. My mother has been a resident for six years and continually reassures us not to worry about her and that she is perfectly happy. In fact, I think that the last six years have been some of her most contented - amongst friendly and caring staff. This month, Mum has had her 102nd Birthday, and although we couldn't visit, we were able to talk to her on the phone and we have revived photos of the day. Greenhill excels at there personal touches. This family is extremely grateful to the 'family' of Greenhill.

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Review from L C (Daughter of Resident) published on 17 July 2020 Submitted via Postal Card
Overall Experience
There is a problem finding and keeping an activities coordinator, which is a great loss.
I've marked food and drink as satisfactory due to my mother being a vegetarian and fussy.
Although everyone does their best, there is not a full-time cook, with a dietary understanding.

I would like to say how wonderful all the staff are, especially during this very difficult time.

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Review from S D (Daughter-in-law of Resident) published on 8 May 2020 Submitted via Postal Card
Overall Experience

My mother-in-law went into Greenhill Care Home in March for 4 weeks respite care. When we arrived at the home the staff were very friendly and efficient. They wanted to unpack her clothes so that they could list what was there and where they put it. The handover was very professional and made me feel confident in them. The home has a very homely feel. My mum-in-law enjoyed the activities and thoroughly enjoyed her stay.

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Review from W B (Daughter of Resident) published on 21 October 2019 Submitted via Postal Card
Overall Experience
I have had wonderful support from all the staff ar Greenhill as well as providing my mother with compassion and support through her transition from living independently to moving into a home. The staff have gone above and beyond in their care eg enabling my mother to live video feed her granddaughter's wedding.

The staff have been extended family, not just to mum but also to me when I was unwell. Thank you.

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Review from G W (Friend of Resident) published on 18 September 2019 Submitted via Postal Card
Overall Experience
Always a good welcome from friendly staff. Home always clean and no unpleasant odours whatever time of the day I visit.
Always offered refreshments.
Free to go to residents room for privacy or to take her out.

Service user is well looked after, always presentable in clean clothes.

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Review from A T (Daughter of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience
This is very early days as we are only a week into mum's residence. Overall the whole family are very pleased with mum's progression and the staff seem very pleased with her settling.

Overall she has been made very welcome and comfortable. All the staff have put us at ease too and are always willing to help.

Reply from Holly McGough, Customer Adviser at Greenhill Care Home

Thank you for your review. We are pleased to hear your Mum is settling in well at the home and that you as her family are happy with the care she is receiving. To hear you speak so highly of the staff is great and we appreciate your comments. We will share these with the home's manager. The Bupa Customer Care Team.

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Review from S W (Friend of Resident) published on 9 May 2018 Submitted via Postal Card
Overall Experience
I have previous experience of this care home and have found that all standards of care and support have remained excellent and show a genuine awareness of the needs of each individual client.

Both of my friends, in turn, have stated that they were happy and felt safe and comfortable.

Reply from Natalie Krisman, Customer Service Adviser at Greenhill Care Home

Thank you for your review and I'm glad that you are happy with our person-centred care.

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Review from Suzanne J (Daughter-in-law of Resident) published on 5 March 2018 Submitted via Postal Card
Overall Experience

We were given a very warm welcome by the manager and his staff. The manager ensured that my father-in-law's room was freshly decorated with finishing 'homely' touches. We were given a thorough and comprehensive introduction to the home and staff are more like family than employees. The reception area is a little tired, however, the quality of the service is exemplary!

Reply from Jayne Duck, Customer services administrator at Greenhill Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 20 May 2026
  • Environment
    Good
  • Well-being
    Good
  • Care and Support
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Greenhill Care Home.

Meet the Team (5)

Sian Richards
Sian RichardsJob Title:Home ManagerJoined: 2022

I started at Greenhill as a night support worker in January 2022 before working my way up to night team leader and then day team leader.

Coming into work feels like being with family and I get to meet some really fantastic and interesting people. I have been given lots of training opportunities and have become an in-house trainer for manual handling and 'how do I know you' dementia training.

Keri Lynott
Keri LynottJob Title:Support WorkerJoined: 2023

I enjoy my job and when I come into work it feels like a family atmosphere. I get to spend time with the residents and get to know them really well and hear all their life stories.

The team works well together and each member of staff will work hard to get the job done to a high standard.

Julie Reid
Julie ReidJob Title:Support WorkerJoined: 1996

I have worked here for 28 years and I have a dual role as I cook and support worker. I like doing both roles and I get to spend lots of time with the residents. Having a dual job role gives me lots of variety!

Barbara Lewis
Barbara LewisJob Title:Team LeaderJoined: 2014

In October 2014 I decided to get out of the retail business and try something new and I haven’t looked back since! I started off doing bank support work and worked my way up to being a team leader.

I love coming into work and interacting with residents and hearing all their life stories. Coming into work is different every day and having a laugh with the residents and staff is the highlight.

Latassha Gooding
Latassha GoodingJob Title:AdministratorJoined: 2022

There's always a great atmosphere in the home and I always look forward to going to work. I work alongside a great team who work hard to bring joy to the residents. I also care a lot for the residents and their wellbeing.

When I started at Greenhill I was a domestic assistant and when an administrator position became available I was lucky to be able to take up a different role.

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