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Extended and fully upgraded, all 20 bedrooms enjoy full private facilities as well as open outlooks. The traditional Victorian features, including original fireplaces and cornicing, combine well...
Northwood House is a beautiful Victorian mansion house converted and extended to provide spacious, comfortable accommodation. The home sits in upper Helensburgh and enjoys superb views of the Clyde estuary and the mountains beyond. The small number of residents allows a cosy, intimate ambience.
Extended and fully upgraded, all 20 bedrooms enjoy full private facilities as well as open outlooks. The traditional Victorian features, including original fireplaces and cornicing, combine well with the modern facilities to make this a home that everyone can enjoy.
The home enjoys an enviable local reputation for the quality of the care provided by the manager and her dedicated staff team.
Care Provided by Northwood House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 20 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Northwood House to confirm what's included and get a personalised quote:
Please see brochure for more details.
The price(s) shown are provided by the care home. Contact Northwood House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Tours
Good to Know
Group / Owner
- Third Life Care Ltd
- Private Owned
Person in charge
- Annette Gillies (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (20)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Visiting is open, avoiding mealtimes unless arranged with the home. Viewing is by arrangement but usually can be flexible to suit those wishing to view and in a timely fashion.
Parking
- Small car park with one disabled bay for 6-7 cars
Northwood House Reviews (63)
Northwood House has a Review Score of 9.7 (9.663) out of 10, based on 9 reviews in the last 2 years.
Over all time Northwood House has 63 reviews.
Is mentioned below this is a good care home. The only issue is regarding emergency hospital admissions where a plan is being forwarded to ensure a member of staff will be in attendance when a resident makes a hospital visit. I have had discussions with one of the directors and has this matter in...
Is mentioned below this is a good care home. The only issue is regarding emergency hospital admissions where a plan is being forwarded to ensure a member of staff will be in attendance when a resident makes a hospital visit. I have had discussions with one of the directors and has this matter in hand
Caring, friendly, helpful. Well maintained facilities. Excellent location. Good staff/resident ratio. Plenty of activities.
Caring, friendly, helpful. Well maintained facilities. Excellent location. Good staff/resident ratio. Plenty of activities.
My mother only recently required to go into care and I was very apprehensive about this - how she would react to the home itself and also the care staff. I needn't have worried on either count. The staff have been fantastic, taking care of all my mother's needs, providing excellent care. My mother...
My mother only recently required to go into care and I was very apprehensive about this - how she would react to the home itself and also the care staff. I needn't have worried on either count. The staff have been fantastic, taking care of all my mother's needs, providing excellent care. My mother appears very contented. The home itself is very homely, very much like a family home as opposed to a hospital, which some nursing homes can be like, therefore it appears to have a far more relaxed atmosphere. There appears to be plenty of activities for the residents to take part in. I am very pleased with the way things have turned out and I only wish my mother had agreed to residential care earlier as this has been the best thing for her.
It is always nice to get positive feedback from our residents and their family. We work hard to maintain the family atmosphere of the home and respect each residents' individuality.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 19 February 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Good
(4)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Northwood House.
There are no upcoming events for Northwood House.
Awards / Recognitions (2)
- 15 Feb 2016Recipient: Northwood House
- 01 Feb 2014Recipient: Northwood House
Accreditations
There are no accreditations posted yet for Northwood House.
Meet the Team (17)

The registered manager of Northwood House since April 2016 but previously worked as a registered nurse at Northwood since 2014. Been in employment with Northwood since 2012. Registered nurse degree and Leadership and Management qualification.

Dawn is a part-time registered nurse who joined our team in 2020. Registered nurse degree. She is one of our Infection Control champions.

Becky joined our team as a part-time nurse in 2020. Has a registered nurse degree.

Registered nurse

Lucian joined our housekeeping team in 2018 and we quickly learned his skills lay in the kitchen so is now one of our part-time cooks. Completed his Hospitality services SCQF level 5 qualification in 2019.

Mia joined our team during Covid in 2021 to help keep our residents active in the evening and reduce falls. She was a hairdressing apprentice at that...
Mia joined our team during Covid in 2021 to help keep our residents active in the evening and reduce falls. She was a hairdressing apprentice at that time and quickly realised she wanted to move over to care. She is now our main activities coordinator and also a care worker. She also makes sure the residents are looking their best with their weekly hair salon experience. Mia is currently waiting on a place to start her SVQ3 due to the delay in assessors from the pandemic.

Mary has been with us since 2010 as a cook, branching into housekeeping duties during the pandemic and sometimes still helping out with the odd shift...
Mary has been with us since 2010 as a cook, branching into housekeeping duties during the pandemic and sometimes still helping out with the odd shift when needed. She is one of the twin cooks we have working for us. She has a Scotvec in basic catering and professional cooking and an HNC in hospitality operations, plus years of experience.

Heather joined our team in 2014 as a relief cook and full-time housekeeper. Her duties mainly consist of cooking with some housekeeping shifts when...
Heather joined our team in 2014 as a relief cook and full-time housekeeper. Her duties mainly consist of cooking with some housekeeping shifts when required. She has followed in her twin sister Mary's footsteps by moving into the kitchen full-time. She has a City & Guilds in hospitality.

Heather has worked as a senior care worker at Northwood since 2013. She is currently nearly finished her first year as a student nurse through the...
Heather has worked as a senior care worker at Northwood since 2013. She is currently nearly finished her first year as a student nurse through the Open University program. This allows her to continue working during term time at Northwood but be supported financially by the program when on placement. She is our first care worker to take advantage of this new opportunity to train to be a nurse. She has an SVQ3 qualification in Health & Social Care.

Fiona has worked at Northwood since 2015, she came to us as a full-time housekeeper but quickly showed an interest in care work. Her main role has...
Fiona has worked at Northwood since 2015, she came to us as a full-time housekeeper but quickly showed an interest in care work. Her main role has been as a care worker for several years now. She has an SVQ3 qualification in Health & Social Care. Fiona also helps out with housekeeping shifts when required and has done some activity co-ordinator shifts where she brings her craft talents to the fore.

KellyAnn joined us at Northwood in 2020 as a care worker.
She has nearly completed her SVQ3 qualification in health and social care. There was a period of delay due to the pandemic when assessments were put on hold.

Alicia joined us at Northwood House in 2020. Originally working nightshift she now works dayshift as a care worker. She also is dual-trained as an activities co-ordinator. Alicia has an SVQ2 qualification in health and social care.

LynnAnn joined our team in 2022. She is one of our Infection Control champions. She is currently working as a care worker but looking towards starting her adult nursing next year through the Open University.

Louise has been with Northwood since 2019. However, she previously worked at Northwood from 2011-2017. She took a break when having her last child. She is a senior care worker on the night shift and has an SVQ3 qualification in health & social care.

Sharna joined Northwood in 2020 as a care worker and has progressed to a senior care worker. She has been a registered nurse since 2024.

Shirley has worked at Northwood as a senior nightshift care worker since 2009. She has an SVQ3 qualification in health and social care and completed her professional development award.

Mary works part-time as a relief cook for Northwood and has been with us since 2017. She has no formal cooking qualifications but has run her own restaurant in Helensburgh and works full-time for a local sheltered housing association.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Northwood House to verify any information. View our terms and conditions. Northwood House has an Enhanced Service -what an Enhanced Service includes.