Nazareth House - Glasgow, Glasgow, Glasgow City
Nazareth House - Glasgow, Glasgow, Glasgow City
Nazareth House - Glasgow, Glasgow, Glasgow City

Nazareth House, Glasgow, is a sixty-five capacity care accommodation, staffed by dedicated professionals to achieve consistent and personalised care standards.

A versatile living environment includes a flexible food menu, with traditional dishes and any dietary requirements or preferences taken into account.

Lounge and dining areas are bright and spacious with pleasant furnishings, with carers always available who are trained to deliver a service based on respect and compassion.

Group: Nazareth Care Charitable Trust

Person in charge: Linda O'Neill (General Manager)

Local Authority / Social Services: Glasgow City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 70 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 70

Rooms with ensuite WC: 21

Facilities & Services: Palliative Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Nazareth House - Glasgow: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Nazareth House - Glasgow has a Review Score of 9 (8.952)

The Review Score of 9 (maximum of 10) for Nazareth House - Glasgow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Nazareth House - Glasgow in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.916 for Nazareth House - Glasgow is calculated as follows: ( (212 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 227 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.036 Points relating to the number of positive Reviews for Nazareth House - Glasgow is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 4 Reviews ÷ 14 Target = 0.286

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nazareth House - Glasgow?

  • Extremely LIKELY
    16
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nazareth House - Glasgow

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    5
  • Resident / Service User
    2
  • Sister of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • more

My mum had been a resident in Glasgow for over four years; starting in the old home and then moving to the fabulous home two years ago. The same staff have cared for Mum all that time and these amazing carers became part of our extended family, especially when my dad's own health deteriorated to such a degree last September that he had to join Mum as a resident. He had grown to know all the staff over the years and genuinely felt cared for and loved and we will never forget the reception and welcome he got from everyone when he moved in after visiting for so long with my brothers and I. Unfortunately Dad passed away in January 2017 peacefully and surrounded by his family and my mum passed this July after a long battle with Alzheimer's. Again, peacefully and with the best religious and palliative care over the final ten days of her life that we could have hoped or prayed for.
Quite simply, we do not know how we would have managed these last years had it not been for all our friends at NH.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am happy to commend to the highest degree, every member of staff that I have encountered. Carers, managers, maintenance staff, those in catering. Their concern for and patience with residents is exemplary, standard at a professional high.
Friendliness, serenity, courtesy are constant hallmarks. I am grateful for the opportunity to express these opinions.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nazareth House has been home to my grandmother for nearly 4 years. At the start, things were hard and with my gran in hospital, Nazareth House was our saving grace. My Gran's condition totally improved, thanks to staff and socialisation provided at Nazareth House. I cannot commend the work of the staff anymore. I'm from a nursing background and the care I see my Gran get on a daily basis is outstanding. The home excels in providing patient centred care, with my Gran's individual needs attended to every day. Staff are always happy to help and communicate with us all as a family. The facilities themselves are stunning. My Gran has her own room with en-suite with her own front door. The home also has a cinema, hairdressers and 2 enclosed resident gardens. This home and its staff have become extended family to us. I couldn't recommend Nazareth House any more.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Linda O'Neill, General Manager at Nazareth House - Glasgow responded to this review on 12 Jun 2017:

As a team of staff at Nazareth House we strive to ensure residents receive person centred care and this review is appreciated for the work the staff team carries out daily.

My mother is given 1st class treatment in care and support. The staff are very caring and treat my mother with the utmost respect at all times.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt is well cared for, respected and valued by all the staff - with due attention to spiritual needs. She is content, feels (physically and emotionally) safe and secure. The home is spotless, she has a bright and spacious room (as do other residents). Her family are delighted with the care she receives and are most grateful to all staff.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in the care home one year now. From day one I have always found the home to be very welcoming, feel like part of the family. Care provided is excellent, mum well looked after, always well presented, clothes always colour co-ordinated. Gardens and facilities outside excellent, beautiful tables and chairs etc to enjoy sunshine. Cleanliness of home in all areas excellent, never any smells. Food lovely, good choice. One of the best care homes in Glasgow, and I have seen a number.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I travelled up from Liverpool to visit my sister. The care home has recently been built alongside the previous one. I was very impressed by the approach to the front entrance, beautiful trees, plants and pathways. When I went into Nazareth House, the welcome from the staff on reception was outstanding (they had no ides I was coming). I found my sister in the main communal room obviously well looked after, well dressed hair groomed etc. The care staff were so kind to her, including the cleaner who chatted to my sister and made her smile. Two carers very gently lifted my sister and took her for lunch. Everything about this care home is spotless, no smell, furniture and soft furnishings beautifully co-ordinated. The wide corridors mean patients can wander at will and there is a sense of freedom. The mission statement in action.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience of Nazareth House care home has always been most positive in EVERY area of this establishment. I cannot speak highly enough about it and can honestly say I have never had any cause for complaint in the four years that my sister has been a resident there. The 'old building' has recently been replaced by a completely new ultra modern building which has to be seen to be believed. It is bright, spacious and extremely user friendly for all who live there. The whole ethos of care, respect, patience, justice, compassion and genuine love is tangible to all, as is the hospitality shown to all who visit this care home.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The review encompassed many factors, my comfort, my security, my well being, my dealings with the staff my opinion of e.g meals, the caring provided. In terms of care it is excellent the rooms are cleaned daily. There is an assigned carer for me but all the carers are helpful, diligent and want to do a "good job". There are choices of menus at dinner and supper (5pm) The food is well cooked and the menus are varied. Residents are treated with dignity (some have dementia type illness) and humour (when appropriate) there are areas for sitting out in good weather and then cold drinks (and ice cream!) is provided. A new activities coordinator has just been appointed.

How likely would you be to recommend Nazareth House - Glasgow? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have been a resident for three months. I find it a place very true to its mam of being a genuine care home. My ethos of the place is wonderful. The staff are excellent; kind, patient, understanding, are of residents needs, anticipating their wants. Everyone here seems to put into practice the life of the love of your fellow human being.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff and management are very friendly, could not complain about anyone or anything, best home in Glasgow.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care excellent.Mum unwell in January and February, delighted with the dedicated care from staff. Mum is content, safe and well looked after. The carers phone me if they need to call the doctor and I am able to speak frequently to staff. As a family, mum is visited daily and staff know us all by name. We are very thankful to the staff for the care mum receives.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nazereth House provides a first class service to my mother and has done so since she went into Nazereth House at the beginning of this year. All the staff I've met so far have been extremely nice, professional and very attentive to my mother's needs. My mother herself has said that she couldn't have found anywhere else that could be better than Nazereth House. Overall, extremely pleased.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am so delighted with the care and attention my dad receives from all the staff in Nazereth House.

I have NO worries that he is being well looked after. It's more than just the practical care, it's also emotional care and attention to every need.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very attentive staff. Clean and homely.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall I am satisfied that my mother is looked after with care and concern. I do feel however that there are areas that need more effort applied. The laundry staff need to be more aware of residents instructions regarding clothes care as we have had a few garments ruined. The management have addressed this problem so hopefully this may now be rectified.
The home has been without an activities coordinator for a long period, again a new member of staff has just been appointed so this is an improvement, feel that my mother needs to be occupied and stimulated more.
The garden is very poor and needs attention, as an outdoor space is essential to well being and would encourage residents to go outside in good weather.
I would like to say that the staff I have contact with have been kind and caring to my mother and me.

How likely would you be to recommend Nazareth House - Glasgow? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Having visited several care homes in the search for care for my mother I can say that Nazareth House was my first choice as it was excellent. The initial greeting from all members of staff was warm,friendly and helpful, the home was spotless, the residents all looked well cared for and there were no unpleasant smells.

My mother has been a resident for over a year and this high standard has continued due to the sterling efforts of all who run this Care Home.

All of the staff, no matter what position they hold and what department they work in, have an in depth knowledge of the residents and are kind, helpful and caring towards them. I feel confident to have my Mother cared for by staff in Nazareth House where such an ethos exists.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been at the care home for more than 2 years. She is 90 years old and her mobility has improved greatly. All staff from management, sisters, carers, domestics, kitchen and even maintenance staff call mum by her first name. Food is from a choice menu and always looks very appetizing. Good parking and outside sitting areas.

How likely would you be to recommend Nazareth House - Glasgow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home is spotless and fresh at all times. The staff are exceptionally kind and pleasant and make every effort to engage residents in activities of a varied nature. On every occasion when I visit there will be music or singing or dancing somewhere in the home and frequently I see staff engaging residents in conversation. The rooms are beautifully furnished and my friend who is unable to care for himself because of a stroke is always very dapper and well turned out. My mother was in care towards the end of her life and I have seen many care homes. This one must surely be one of the very best

How likely would you be to recommend Nazareth House - Glasgow? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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