Nazareth House - Glasgow

1647 Paisley Road West, Cardonald, Glasgow G52 3QT
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9.9 150 Reviews
  • Nazareth House - Glasgow, Glasgow
Nazareth House, Glasgow, is a seventy-capacity care accommodation, staffed by dedicated professionals to achieve consistent and personalised care standards.

A versatile living environment includes a flexible food menu, with traditional dishes and any dietary requirements or preferences taken into account.

Lounge and dining areas are bright and spacious with pleasant furnishings, with carers always available who are trained to deliver a service based on respect and compassion.

Large garden area as well as a secure internal garden with seated areas.

Extensive grounds for walking.

Large cinema room.

Fully equipped hairdressers and beauty area.

Café on site.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

We accept local Authority Rates

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Donna Conlon (General Manager)

Local Authority / Social Services

Admission Criteria

  • Social work or Private assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Parking

  • Able private parking

Nazareth House - Glasgow Reviews (150)

9.9

Nazareth House - Glasgow has a Review Score of 9.9 (9.887) out of 10, based on 52 reviews in the last 2 years.
Over all time Nazareth House - Glasgow has 150 reviews.

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Reviewer Connection to Nazareth House - Glasgow
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Review from Helen B (Friend of Resident) published on 18 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been at Nazareth House twice a day for the past three weeks as my friend has been very poorly. I stayed overnight and I could not praise the staff enough. The day staff are angels. The seniors on nights are great but some of the carers at night are not good. My friend said I was in hell last
night. I asked why, his reply was that two carers were very rough. Two carers during the day saw the marks left on him, on his leg and bottom. I have come in at midnight, 10 pm and other times to ensure this does not happen again. My friend has been here 33 years and has taken spiritual care of all residents and staff up until the last 18 months. Three staff in particular I can't praise enough.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Thank you for your review. Unfortunately, your wording does not reflect the scores you have selected. We always aim to do our best for all our residents.

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Review from Dawn F (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has just moved into Nazareth House in the last four weeks. We could not be more satisfied with the care and support we have received. All staff have time to chat with Mum and answer my many queries! Mum is slowly finding her way to settle in. I realise Mum is safe and well cared for by all staff
from domestic, activity coordinators, reception, canteen to hairdressers.
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Review from S H (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been very welcoming and supportive to Dad and us as a family, to adapt to a new situation. Dad is thriving and getting involved in activities during the day. Nazareth House has a homely feeling and is spotless.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Thank you for your review and it is a pleasure to care for your day.

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Review from Pamela H (Granddaughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nana has been a resident at Nazareth House Glasgow for almost 4 years now, and as a family, we could not fault the care and attention she receives from care staff and management.
The staff really take the time to really get to know the residents. They know their likes/dislikes, interests, preferences
etc. This is from activities, to food/drink and also her personal care.
Recently, when my Nana took unwell, the staff could not have been more attentive. Management and care staff have also made us, as a family, feel extremely welcome at any time of the day while caring for her.
We couldn't pick a more perfect care home for my Nana to live in, and we can't thank the care home manager and her team enough for looking after her so well.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Many thanks for your review. It is a pleasure to care for your Nana.

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Review from Eileen M (Friend of Resident) published on 27 March 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
My friend has been cared for at Nazareth House for 5 years, but cannot return there from hospital.
My friend now needs palliative care, but her needs are not complicated. She simply has to be kept comfortable for what remains of her life. The Home manager consulted no-one at the hospital before telling
her daughter that Nazareth House could not meet her needs; the Consultant and charge nurse were surprised not to be asked about said needs.
Instead of comforting her dying mother during her last weeks or months, my friend's daughter now has the stress of finding new accommodation, thus reducing the time they can spend together.
Nazareth House is misleading families into thinking that their loved one will be cared for at life’s end. My anger that my friends are in this situation is made worse by Nazareth House supposedly being a Catholic institution. To merit that title, more is required than a nice chapel and a grotto in the grounds. A little Christian charity towards a dying woman and a modicum of compassion would not go amiss.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

We acknowledge your review. Unfortunately, we are unable to comment on the individual you are referring to. We treat all our residents with respect and dignity. Where we can meet an individual's needs, we would endeavour to care for them at Nazareth House.

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Review from M G (Niece of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt moved to Nazareth House on 29th November so has not been here very long, but the difference it has made to her is amazing. All of the staff, from the carers to the admin girls are fantastic, very caring and easy to deal with. From day 1 they couldn’t do enough to help us to get her settled in.
There is a real homely atmosphere. My aunt had been in another care home where she was absolutely miserable, but she has come on in leaps and bounds since moving here. It’s a beautiful place, very warm and welcoming and there are lots of activities to keep the residents amused. We had viewed many care homes before deciding this was the one for my aunt. I would recommend Nazareth House to anyone.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Thank you for your comments it is a pleasure to care for your aunt.

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Review from J M (Daughter of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care my mum receives since entering Nazareth's care eight years ago. The staff have become our extended family. We are reassured and supported. Mum is very well cared for and loved by all staff. Would highly recommend Nazareth House Cardonald to any family considering
care for their loved one.
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Review from Bernadette S (Daughter of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff and facilities are excellent. Attention to care is first class. Highly recommended.
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Review from A K (Daughter of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only been a resident for only a short period of time, however I am delighted at the service that is being provided for her care, This is a very well managed care home, with well trained caring staff. Very good facilities and all areas are well maintained and clean. My mother's room is
vey homely and spacious. Residents are offered a wide range of activities to keep them stimulated.
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Review from Felicity S (Granddaughter of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Granny is so well looked after. We are so blessed to still have her. Thank you for your dedication to her care.
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Review from James T (Son-in-law of Resident) published on 10 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Nazereth House for over three years! It's a pleasure visiting her to see her so happy and content each time we visit her... thanks to all the staff for the care she receives each day.
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Review from Siobhan S (Granddaughter of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nazareth House has a lovely, homely feel to it. Always clean and tidy, gardens well maintained. My nan is a lot more settled since moving here. Staff have a great relationship with her and genuinely care about her. We feel at ease knowing she is well looked after. Would extremely recommend to others.
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Review from Dorothy M (Niece of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nazareth House has an amazing ethos. Staff are warm, friendly and accommodating. My aunt has been treated with dignity at all times. We love coming down to have afternoon tea in the main entrance area. It's like the 'outside world'. It doesn't feel like an institution, It feels like home. My aunt regularly
goes to Mass and there are great activities on every day, which she thoroughly enjoys. Highly recommended.
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Review from Samantha D (Granddaughter of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always friendly/welcoming. Great that there is always things to do, such as games for residents. Staff are always interacting and acknowledge everyone. Social on a saturday is good. My grandmother seems to enjoy it and likes doing exercises. Staff also know she loves her tea.
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Review from Anne W (Friend of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff have always taken time however difficult the resident has been. They have become real friends of ours during the four years we have been visiting. We have shared difficult times, funny times and tearful times together.
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Review from Ciara J (Great-Niece of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nazareth House is full of warmth and laughter. Every time I visit, the atmosphere is so positive and happy. My aunt is absolutely at home here and, as a family, it gives us so much comfort to know how well she is cared for and treated with love and respect.
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Review from A M (Friend of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always been impressed with the caring and cheerful attitude of all the staff.
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Review from I D (Daughter-in-law of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very nice and welcoming. Mother-in-law has only been in for 6 weeks and is settling. Good activities to be kept busy, mixing with other residents and with staff and enjoying activities, there is always something on every day. Mother-in-law also enjoys social evenings. The staff
are always very helpful and very nice to both my mother-in-law and us. As a family, staff are always available to answer any questions or concerns.
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Review from Sandra S (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so worried about having to put my mum in a home and looked at a lot of them and I definitely picked the right one. My mind is so at ease leaving her here as she is so settled and at home here. The staff are all amazing and it feels like a big family now. My mum is so well looked after and wants
for nothing. Every member of staff from reception to carers to management are all amazing.
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Review from Kelly M (Granddaughter of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff at Nazareth House are warm and welcoming. I requested to come in and have a space to wear my wedding dress to get photographs with my Nana. The staff were so helpful and accommodating, they even made sure she had gotten her hair done beforehand to get beautiful pictures. I am forever grateful.
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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Nazareth House - Glasgow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.887 for Nazareth House - Glasgow is calculated as follows: ( (550 Excellents x 5) + (47 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 604 Ratings = 4.887
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nazareth House - Glasgow is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 Aug 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

No image found

Donna Conlon

Job Title: General Manager Joined: 2022

Register Care Home Manager.

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