Nazareth House - Glasgow

1647 Paisley Road West, Cardonald, Glasgow G52 3QT
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9.9 150 Reviews
  • Nazareth House - Glasgow, Glasgow
Nazareth House, Glasgow, is a seventy-capacity care accommodation, staffed by dedicated professionals to achieve consistent and personalised care standards.

A versatile living environment includes a flexible food menu, with traditional dishes and any dietary requirements or preferences taken into account.

Lounge and dining areas are bright and spacious with pleasant furnishings, with carers always available who are trained to deliver a service based on respect and compassion.

Large garden area as well as a secure internal garden with seated areas.

Extensive grounds for walking.

Large cinema room.

Fully equipped hairdressers and beauty area.

Café on site.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

We accept local Authority Rates

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Donna Conlon (General Manager)

Local Authority / Social Services

Admission Criteria

  • Social work or Private assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Parking

  • Able private parking

9.9

Nazareth House - Glasgow has a Review Score of 9.9 (9.887) out of 10, based on 52 reviews in the last 2 years.
Over all time Nazareth House - Glasgow has 150 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Nazareth House - Glasgow
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Total of 150, showing 101-120
Review from A G (Daughter of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My proud father was very hesitant about moving into a residential home. However, since moving into Nazareth House in July, this anxiety has gone. The care and kindness shown to him and his fellow residents is second to none. This is giving his family peace of mind.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Thank for your review. It is a pleasure to care for your father.

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Review from Kathleen C (Daughter of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father became a resident at Nazareth House a few months ago. An independent man who was reluctant at the outset, our fear and concern was alleviated by the kindness and support of the management and staff. A fantastic team led by a manager who has given comfort and exceeded our expectations in relation
to the care of my father.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Thank you for your response. Delighted your father has settled so well.

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Review from Camelia M (Daughter of Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are always happy and cheerful; nothing is a bother to them. The tables in the tea room at Reception are too low for residents in wheelchairs to reach because you cannot get wheelchairs near, the table legs prevent this. Older people have unsteady hands and have to stretch over to reach
their cup of tea. It's a worry.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Thanks for your review, we will address your concerns.

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Review from Marion Q (Sister of Resident) published on 2 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law has been with Nazareth House for the last 16 months. The care and affection shown to her have been exemplary. The home is spotless and comfortable and she was very happy there until her death. I cannot think of a single fault and would especially like to thank one member of staff for
keeping me in touch throughout this period. So many other members of staff showed great kindness to her and they are to be congratulated for their dedication.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Thank you for your review. It was a delight to care for your sister-in-law.

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Review from Denis M (Son of Resident) published on 28 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything I have seen so far, after putting my mother and father in your home has been positive.
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Review from Muriel C (Friend of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The reception staff are extremely helpful and pleasant. Staff have a very good relationship with residents. Everything is extremely clean and tidy.
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Review from Rosemary S (Daughter-in-law of Resident) published on 24 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found the staff to be caring, friendly people who did their best to make residents happy and comfortable in their room and in the general areas. The atmosphere in the home was cheerful and they had a number of activities for the residents. They also had entertainment in the home.
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Review from Jean M (Friend of Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Nazareth House is one of the best care homes in Scotland. It is scrupulously clean and it is very modern. The staff go out of their way to help in any way they can. I love the way the staff interact with the residents. There is always a good atmosphere any time I visit.
I would recommend Nazareth
House to anyone thinking of placing their loved ones in a care home.
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Review from R C (Son of Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is well looked after in all respects; spiritual and physical. Management - up until now there have been several changes. Can only hope matters settle down now that there is a new manager in post.
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Review from Ann B (Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care that I have been given in the home.
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Review from David L (Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well looked after by caring staff.
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Review from Grace L (Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel very fortunate in being a resident in Nazareth House. The standards are high and this is along with a feeling of caring. The food is very good and varied.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Thank you for your review. We are delighted you are happy here.

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Review from Margaret M (Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love the garden view from my ensuite room, and the fact that I can see people coming and going. I love the care and attention I receive from all care staff, day and night. I love the fantastic laundry service, daily freshly laundered clothes. I also enjoy the wide variety of activities offered.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Many thanks for your review. We are delighted you love the gardens and the views.

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Review from A L (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad went to Nazareth House in 2020 and I am so happy with the care and attention he receives on a daily basis, the staff are friendly, welcoming, and most of all caring. They look after him with dignity and listen to what he wants. I feel assured that he is happy and well looked after.
Reply from Donna Conlon, Manager at Nazareth House - Glasgow

Thanks for your review. Delighted you are pleased with the care received.

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Review from C M (Sister of Resident) published on 26 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is now in palliative care, having been in Nazareth House for almost 10 years. The care she has received has been outstanding and now that she is very ill indeed, we are amazed at the level of care for her physical, emotional and spiritual needs. It gave us peace of mind to see her.
When
we were looking for residential care for my sister, we visited several care homes in the area and some were grim. As soon as we came into Nazareth House, we felt their mission statement was alive in their treatment of the residents. We would recommend this establishment to anyone.
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Review from Pauline O (Daughter of Resident) published on 24 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was unwell recently. The care home staff have always been excellent looking after my mother, but during and after her illness their care and support to her and myself was outstanding. There is always a lovely cheerful atmosphere in this home and I feel that the cares are grossly underappreciated
by the general public and Government.
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Review from Winifred M (Friend of Resident) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am greatly impressed by the holistic care, the loving generous and welcome of all the staff each time I visit. The residents are treated with such love, care and dignity. There is an atmosphere of happiness all around. Lots of activities offered to the residents. The staff show great patience to all,
no matter how difficult some residents are. They go to great trouble to find out each resident's history, hobbies and desires.
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Review from K S (Son of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well led and managed care home with motivated, well-trained caring and compassionate staff. The fabric and fittings of Nazareth House are of a very high standard. Rooms, lounges, corridors, kitchen are kept very clean. The key aspect is that staff are so caring, helpful, compassionate as well as practical
and hard-working, led by a strong management team with an ethos of excellence in caring for people.
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Review from Jack L (Son of Resident) published on 14 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Nazareth House since 2015. Prior to that, she had lived alone with the help of carers.
Her mobility was becoming poorer and she was unable to leave her house. After several falls causing injuries, she agreed to residential care. She picked Nazareth House and since her
move, the quality of her life has improved greatly.
She appears happier and healthier because of the care and attention she receives.
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Review from Sarah P (Daughter of Resident) published on 7 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our family are very happy with all aspects of care at Nazareth House. Well trained staff who treat our mother with dignity and respect. Surroundings are impressive and activities take place regularly.
Staff are approachable, although at times, communication could be better. On the whole, we are all
very confident that Nazareth House cannot be beaten.
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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Nazareth House - Glasgow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.887 for Nazareth House - Glasgow is calculated as follows: ( (550 Excellents x 5) + (47 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 604 Ratings = 4.887
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nazareth House - Glasgow is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 Aug 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (1)

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Donna Conlon

Job Title: General Manager Joined: 2022

Register Care Home Manager.

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