Search...

Hastings Court

314 The Ridge, Hastings, East Sussex TN34 2RA
Hastings Court Logo
Jobs
Hastings Court logo
Always clean, good facilities, staff go above and beyond what is expected.George P(Grandson of Resident/Service User)
Hastings Court, Hastings
Hastings Court, Hastings
Hastings Court, Hastings

Designed specifically to support later-life care, Hastings Court provides expert residential, nursing, memory, and respite services within a friendly and homely environment.

The home offers 72 private bedrooms, each with its own en-suite facilities, creating a comfortable space for residents to call their own. Communal amenities include inviting day rooms, a hairdressing salon, a welcoming café-style bistro and bar area, and attractive landscaped gardens where residents can relax and spend time...  

Loading travel time

Care Provided by Hastings Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550N/A
Residential Dementia CareFrom £1,550N/A
Nursing Care£1,960 - £1,960N/A

(These prices are only a guideline, please contact Hastings Court to find out the exact price for your requirements.) All of our fees are fully inclusive and based on Individual Care needs. To discuss further please contact us.

Contact Hastings Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kaye Giles (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Anytime

Parking

  • Own Car Park

Hastings Court Reviews (179)

Submit a Review
9.8

Hastings Court has a Review Score of 9.8 (9.848) out of 10, based on 29 reviews in the last 2 years. Over all time Hastings Court has 179 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hastings Court
Loading...
Showing 179 reviews matching selected criteria
Review from Philip C (Nephew of Resident) published on 21 August 2017 Submitted via Website
Overall Experience

The building, decor and facilities are excellent. My partner and I were always greeted with warmth and humour and encouraged to come and go as we pleased.

The Bistro is a wonderful respite area to have some quiet time during any visits, particularly if a loved resident is having a difficult day. The atmosphere is one of love, laughter and happiness and there is always some form of activity going either in the garden, the individual floors or in the Cinema room next to the Bistro.

The staff work very hard and long shifts. Despite this, they were always cheerful and would go the extra mile for my aunt, who could be quite stubborn as regards what she would eat and drink. Ratio of staff to patients was occasionally low, however these were rare occurrences and management were open to ideas put forward for how such situations could be dealt with to maximise care giving for residents at these times.

I think our English Springer Spaniels became more well known than us!

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you Philip, of course we will miss you but you are right, your dogs more so! You are always welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kayleigh C (Granddaughter of Resident) published on 17 August 2017 Submitted via Website
Overall Experience

Wonderful care home, excellent service and care delivered. Clean and friendly environment. Lovely staff members, could not fault the home at all. Both my grandfather and grandmother were cared for at the home before they passed away and they were both very happy there and were so well looked after. We cannot thank the home enough for everything they did for them.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review, your Grandmother and Grandfather are greatly missed

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona J (Niece of Resident) published on 10 July 2017 Submitted via Review Postal Card
Overall Experience
My Aunt, known as 'Mum', is in her 100th year.
She has been a resident of Poppy (2nd floor).
I visit her almost every day and I have always been greeted with a warm welcome.
The care that Mum receives is always of a professional, dedicated and caring manner.

I am extremely impressed by every service Hastings Court offers.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M A (Resident / Service User) published on 16 May 2017 Submitted via Review Postal Card
Overall Experience

I have had a fantastic time. Met some lovely people. Hard working staff always helpful, and had a great experience.

Reply from Georgina Gamble, General Manager at Hastings Court

Thank you, it is nice to hear that you are happy with us and it is a pleasure to have you here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I S (Resident / Service User) published on 10 March 2017 Submitted via Review Postal Card
Overall Experience
Very modern (new building) all facilities available. Carers work hard and are pleasant and helpful.
Mealtimes are a bit erratic.
Designated doctor is very unhelpful.
Hairdresser very useful and social facilities (bar, coffee) useful.

The food has room for improvement.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D L (Friend of Resident) published on 7 February 2017 Submitted via Review Postal Card
Overall Experience
Overall we think the standard of care and provision is good.
Our friend was in for respite care/short term following a stay in hospital.

Our main concern is that they were slow in compiling a care plan and gathering medical knowledge of her condition and needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M O (Son-in-law of Resident) published on 3 February 2017 Submitted via Website
Overall Experience

In our view, there have been discernible 'ups and downs' since opening but the family remain satisfied that my mother-in-law is as comfortable and settled as she could be anywhere, given the challenges that life sadly now presents to her. Certainly, the reception staff are always most welcoming and the majority of care staff are approachable and respond to any concerns. My mother-in-law enjoys many of the activities, particularly those of a musical nature. It is with disappointment, that we understand some of these are to be curtailed this year. She really becomes much closer to 'being her old self' during these activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia C (Resident / Service User) published on 26 January 2017 Submitted via Review Postal Card
Overall Experience

Very helpful, understanding and good food. Good staff, good care and attention.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter S (Friend of Resident) published on 26 January 2017 Submitted via Review Postal Card
Overall Experience

We came to visit our friend who was having a short stay at Hastings Court and we were amazed at how friendly and supportive all the staff were and what great facilities the home had. It was like stepping into a five-star hotel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julia M (Daughter of Resident) published on 13 January 2017 Submitted via Website
Overall Experience

My parents have lived in Hastings Court for nearly a year and I cannot praise the home highly enough. Although obviously we would rather they did not have to live in residential care – as they do (one parent has Parkinson’s Disease and the other dementia), Hastings Court is the perfect place for them. The care focuses on each and every resident as an individual – and residents are encouraged to engage in the range of activities provided. Activities include music therapy, pottery, baking, tai chi, outings to the pub or to shopping centres and many, many more.

Friends and family are encouraged to join in and always made welcome. The personal care both my parents receive is of a very high standard but the staff always consider their needs, maintain their dignity at all times and simply cannot do enough for them. The staff often work beyond their paid hours, tell me about particular issues my parents have raised and generally ‘go the extra mile’ time and time again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karine W (Daughter of Resident) published on 1 November 2016 Submitted via Website
Overall Experience

My mother succumbed to the ravages of Alzheimer's Disease at Hastings Court after a long cruel journey.

The care and attention that she received throughout her time at this remarkable care home, until the very end, is nothing other than exemplary. It sets the bar extremely high in terms of quality care that is consistent.

Every team member, in their specific role contributed to the individualised care of my mother and the other residents with genuine compassion that is palpable, and patience and professionalism that is humbling.

I feel so lucky to have found Hastings Court having suffered considerable upset and stress in viewing no less than 31 establishments across Sussex, Kent and London. Many did not fill me with confidence in the staff (or staffing structure), their knowledge, experience, level of expertise, or - crucially - demonstrated any degree of genuine caring commitment towards their residents.

It is this that sets Hastings Court apart from so many others.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frederick D (Resident / Service User) published on 8 August 2016 Submitted via Review Postal Card
Overall Experience

This nursing home is second to none. The management and staff are excellent. Their concerns are for the residents - and entertainment is on a daily basis and the lifestyle staff work hard to keep the residents interested. I would not want to be anywhere else.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Keith T (Son of Resident) published on 15 April 2016 Submitted via Review Postal Card
Overall Experience

My mother has been at Hastings Court since it opened in 2015. The service and care she has received has been 1st class.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David H (Friend of Resident) published on 22 March 2016 Submitted via Review Postal Card
Overall Experience

My wife and I visited of friend of ours who is a resident at Hastings Court. This is the third time I have visited this care home both to see this resident and to see a previous resident. Both my wife and I have been very impressed by the friendliness and quality of this care home - far better than any other I have visited.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B M (Friend of Resident) published on 28 January 2016 Submitted via Review Postal Card
Overall Experience

One of the very best homes that I have visited (in my job I visit many clients who are in residential care). It has a good atmosphere, clean, efficient and friendly staff. Food was good and rooms comfortable. The facilities look to be first class.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M A (Wife of Resident) published on 28 January 2016 Submitted via Review Postal Card
Overall Experience

My husband has been in this excellent care home for one year and he was in another before Hastings Court. I could not wish for a better caring and happy place for him to be in. I wish everyone had the chance to receive the care he does. Everyone deserves a care home like Hastings Court. He was unsettled in his previous care home, and its so nice to see him happy and settled at Hastings Court, which keeps me at ease, so thank you Hastings Court and well done.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia M (Friend of Resident) published on 10 November 2015 Submitted via Website
Overall Experience

My dear friend is currently living at Hastings Court Care Home, she seems to be extremely happy and content, although she's not sure as to where she is the team at Hastings Court are so kind and supportive.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracy P (Friend of Resident) published on 17 September 2015 Submitted via Website
Overall Experience

My friend came to Hastings Court for respite care and has settled very well at Hastings Court and although was contemplating going into a care home due to the stigma surrounding care homes as of late, they have now decided to stay permanently at Hastings Court. It is without a doubt the best care home I have had the pleasure in visiting in a long time. Everyone is welcoming and the home itself has a calm and warming atmosphere which is apparent as soon as you step into the home. The staff are all wonderful and go far beyond their call of duty. Hastings Court is certainly a home from home and are just like a big family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann A (Friend of Resident) published on 28 July 2015 Submitted via Website
Overall Experience

It's probably the hardest decision to make, placing a much loved relative or friend in a care home. It's even harder for that person to leave behind their home with all their treasured memories.

At Hastings Court both the relatives and residents are taken through each step with the utmost care and professionalism, each residents individual needs are catered for.

The atmosphere is welcoming, caring and fun! Hastings court is a breath of fresh air, where new memories are made and old ones are treasured, where all members of staff work as a team to provide excellent care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 11 May 2026

    Staff at Hastings Court care home are celebrating more than 150 years of caring for the town’s residents. 17 members of the team at the home on The Ridge make...

  • 28 Jan 2026

    A children’s book that was 30 years in the making finally got its launch at a special signing event at Hastings Court care home. Jean Marris, 95, dedicated copies of...

  • 05 Jan 2026

    After supporting Hastings United for more than 70 years, lifelong fan Harry Hoare walked out onto the Pilot Field pitch as one of the team’s mascots. Harry, who is a...

Upcoming Events

There are no upcoming events for Hastings Court.

Awards / Recognitions (21)

  • 06 May 2026Recipient: Oakland Care
  • 30 Jan 2026Recipient: Oakland Care
  • 31 Jan 2025Recipient: Oakland Care

Accreditations

There are no accreditations posted yet for Hastings Court.

Meet the Team (5)

Kaye Giles
Kaye GilesJob Title Senior General ManagerJoined 2015

My first job in the care sector started 30 years ago, and despite exploring other career choices, I have always returned to doing what I love the most. I have been part of the Hastings Court family since 2015, and I feel extremely proud to be a member of the management team in such a fabulous home.

I feel incredibly passionate about our residents receiving the best possible care during their time with us, and all of our team members go above and beyond every day to ensure that this happens.

Seeing our residents doing the things that they love is such a treat for us all, from days out fishing, trips to the theatre or just a walk around the Old Town browsing through the antique shops, it’s sometimes the little things that count the most.

Sam Westlake
Sam WestlakeJob Title Deputy ManagerJoined 2015

I started at Hastings Court in 2015. Before this, I worked in a small charity-run home for adults with learning disabilities for eight years. I started as a part-time Care Assistant whilst at college to study for my level 5 in Health and Social Care. I have progressed from Care Assistant to Team Leader, then Community Lead, and I am now deputy manager at Hastings Court. I love my job at Hastings Court. I enjoy the daily interaction I have with residents and staff. I feel proud to be able to support the team in helping them achieve their goals and create the best environment for our residents to live in. In my spare time, I play netball and love watching my son play football.

Sara Baldock-Apps
Sara Baldock-AppsJob Title Client Relations ManagerJoined 2021

I have been part of the team at Hastings Court for four years now, and before this, I have worked in Administration for my entire career. I am passionate about making a difference in the lives of others and ensuring that our residents have the best quality of life at Hastings Court. I have progressed from Senior Business Administration Manager to Client Relations Manager within my time here. I really enjoy meeting new families and residents and welcoming them to Hastings Court.

Ricky Galloway
Ricky GallowayJob Title Maintenance Manager for Hastings Court and Senior Maintencance Manager for Oakland CareJoined 2014
My job is so varied and that's what I love about it! I support not only the home in general with all aspects of home care, plumbing, décor etc but help residents and their families to personalise their rooms.
Lately, I have been very involved with the commissioning of a new Oakland care home, whilst my very capable assistant, George, looks after Hastings Court.

I count myself as being so lucky to work in an environment where we are all one big family.

Michelle Walker
Michelle WalkerJob Title Training ManagerJoined 2013

I train all new employees before they begin their roles at Hastings Court and ensure that all existing staff are up to date with all necessary training. I have worked here for 10 years, previously as a Night Manager and have seen the home grow from strength to strength. I am so proud to be part of a team that promotes professionalism to give the best care for all our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hastings Court to verify any information. View our terms and conditions. Hastings Court has an Enhanced Service -more info.