Hastings Court

I have nothing but praise for the care, empathy and professionalism shown by everyone at Hastings Court. My wife was in respite care while I was in hospital, and it gave me great peace of mind to know she was in good hands. It is clear from what she tells me that she thoroughly enjoyed the activities and the care.

In 2015, when Hastings Court first opened, we had a bad experience and were dubious about bringing my husband back.

We decided to give it another shot when I needed respite due to having a knee replacement. I can honestly say that everything about Hastings Court has made a remarkable change for the better. We are very impressed.

Many thanks.

My sister moved to Hastings court. What a beautiful care home. It's as much home from home as you could wish. All the staff are amazing, caring and kindness itself. There are many activities to fill the day if you wish to participate. The bistro is fab - the delicious cakes and cookies. I hope I've missed no one out for the continuing care and kindness you show my sister.

Pleased with the care given to mum nice to see her clean and well dressed. She is a private person but is starting to join in.

When my mum had a bad fall, there was no question as to where she would go for respite nursing care - Hastings Court. They had looked after my dad previously so well and us as a family.

I rang them immediately and they couldn't do enough to help. They made us so welcome and settled my mum in giving me the reassurance that I knew she was in safe hands. Amazing place with wonderful staff.

Hastings Court is very welcoming to families. I am very pleased to have my wife reside here. Recently I celebrated my 60th Wedding Anniversary party at the home, both staff and residents made our day very special. I have no complaints and feel the home is very well lead.

Hastings Court has been going through a major transition in terms of management. I strongly feel that the new manager has worked tirelessly in establishing new ways of working in terms of making Hastings Court a happy, positive and welcoming environment. From my observations as a family member, it is very noticeable that all staff from management to housekeepers are working together to make Hastings Court an effective, safe well lead home.

Outstanding care home. Ticks every box. A sad day for visiting tho as it's our friends funeral, however, we came here many times before visiting her in the home. The care we witnessed was outstanding and genuine.

The building, decor and facilities are excellent. My partner and I were always greeted with warmth and humour and encouraged to come and go as we pleased.

The Bistro is a wonderful respite area to have some quiet time during any visits, particularly if a loved resident is having a difficult day. The atmosphere is one of love, laughter and happiness and there is always some form of activity going either in the garden, the individual floors or in the Cinema room next to the Bistro.

The staff work very hard and long shifts. Despite this, they were always cheerful and would go the extra mile for my aunt, who could be quite stubborn as regards what she would eat and drink. Ratio of staff to patients was occasionally low, however these were rare occurrences and management were open to ideas put forward for how such situations could be dealt with to maximise care giving for residents at these times.

I think our English Springer Spaniels became more well known than us!

Wonderful care home, excellent service and care delivered. Clean and friendly environment. Lovely staff members, could not fault the home at all. Both my grandfather and grandmother were cared for at the home before they passed away and they were both very happy there and were so well looked after. We cannot thank the home enough for everything they did for them.

I am extremely impressed by every service Hastings Court offers.

I have had a fantastic time. Met some lovely people. Hard working staff always helpful, and had a great experience.

The food has room for improvement.

Our main concern is that they were slow in compiling a care plan and gathering medical knowledge of her condition and needs.

In our view, there have been discernible 'ups and downs' since opening but the family remain satisfied that my mother-in-law is as comfortable and settled as she could be anywhere, given the challenges that life sadly now presents to her. Certainly, the reception staff are always most welcoming and the majority of care staff are approachable and respond to any concerns. My mother-in-law enjoys many of the activities, particularly those of a musical nature. It is with disappointment, that we understand some of these are to be curtailed this year. She really becomes much closer to 'being her old self' during these activities.

Very helpful, understanding and good food. Good staff, good care and attention.

We came to visit our friend who was having a short stay at Hastings Court and we were amazed at how friendly and supportive all the staff were and what great facilities the home had. It was like stepping into a five-star hotel.

My parents have lived in Hastings Court for nearly a year and I cannot praise the home highly enough. Although obviously we would rather they did not have to live in residential care – as they do (one parent has Parkinson’s Disease and the other dementia), Hastings Court is the perfect place for them. The care focuses on each and every resident as an individual – and residents are encouraged to engage in the range of activities provided. Activities include music therapy, pottery, baking, tai chi, outings to the pub or to shopping centres and many, many more.

Friends and family are encouraged to join in and always made welcome. The personal care both my parents receive is of a very high standard but the staff always consider their needs, maintain their dignity at all times and simply cannot do enough for them. The staff often work beyond their paid hours, tell me about particular issues my parents have raised and generally ‘go the extra mile’ time and time again.

My mother succumbed to the ravages of Alzheimer's Disease at Hastings Court after a long cruel journey.

Every team member, in their specific role contributed to the individualised care of my mother and the other residents with genuine compassion that is palpable, and patience and professionalism that is humbling.

It is this that sets Hastings Court apart from so many others.

This nursing home is second to none. The management and staff are excellent. Their concerns are for the residents - and entertainment is on a daily basis and the lifestyle staff work hard to keep the residents interested. I would not want to be anywhere else.