Review from B S (Relative of Resident) published on 5 July 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent service was provided to my daughter in this new location, I would say the service has the same high standards as the sister home. I didn't hesitate in wanting to use 18 Argyle Road Care Home when it was offered. I'm very confident and trust the management team in transferring all the relevant
information regarding my daughter's care and most importantly, having the reassurance of the continuity of care, where the same staff team from the previous service will continue working with my daughter, I couldn't ask for more. Argyle Road is very well-presented, modern, clean, spacious and has great indoor facilities. I'm confident the service will exceed all the key areas on safety, caring, responsive, effective and well-led when inspected. Again, well done to the manager and her staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
19 Dec 2024
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What types of Care is 18 Argyle Road registered for?
Learning Disability / Autism & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does 18 Argyle Road have?
There are 4 Single Rooms.
How far is 18 Argyle Road to the centre of Harrow?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact 18 Argyle Road to verify any information. View our terms and conditions. 18 Argyle Road has an Basic Service - more info.