
We are so pleased that our father is in your care home. The home is greatN B(Son of Resident/Service User)

Staff are always professional and very friendly.F H(Brother of Resident/Service User)

We could not have asked for better care. A very good experience.Marisa P(Daughter of Resident/Service User)

We are so pleased that our father is in your care home. The home is greatN B(Son of Resident/Service User)

Staff are always professional and very friendly.F H(Brother of Resident/Service User)

We could not have asked for better care. A very good experience.Marisa P(Daughter of Resident/Service User)

The Kensington offers residential, nursing, dementia, respite, post-operative and palliative care.
This large, elegantly converted Victorian terraced house is situated in an attractive residential area just north of Holland Park Avenue. The building retains many original architectural features and the layout has a relaxed, homely atmosphere. The home is surrounded by beautiful grounds.
All bedrooms are en-suite and are fully air-conditioned, and several ground floor bedrooms have garden access and private patios....
Care Provided by The Kensington Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact The Kensington Care Home for full pricing details and T&Cs.
Contact The Kensington Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Yvonne Tsiga(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (53)
Visiting
- The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. We’re close to lots of local attractions so there’s always plenty to see and do. There are Kensington Palace, Holland Park and lots of shops and restaurants just a short distance away. Residents also have access to Ladbroke Square Gardens.
Parking
- Parking is restricted, please call the home for information.
The Kensington Care Home Reviews (105)
The Kensington Care Home has a Review Score of 9.6 (9.624) out of 10, based on 25 reviews in the last 2 years.
Over all time The Kensington Care Home has 105 reviews.
The Kensington Care Home is wonderful. Both my parents lived here and were extremely well looked after. I am so grateful to all the staff. They are so caring. Thank you.
Thank you for your lovely review. We hope The Kensington Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
My 'ex' left me for another woman, then when he wanted to come back 3 months later, I had found someone else. I tell you this so that you realise that there is no culpability, therefore no hard feeling between us. I was shocked to see the deterioration in him, since my return from six months away. No blame on his care - the patience, gentleness and sympathy of all the staff deserves the highest praise. One small improvement might be a space where residents could meet for simple interactions, such as jigsaw puzzles and singalongs, under-non professional supervision, as well as the organised activities in the afternoon. It's depressing to be alone for too long.
Thank you for taking the time to leave us your review. It is wonderful to hear words like "Patience" and "Gentleness" being used to describe our staff. Our resident's health and well-being is an absolute priority, so we will discuss your feedback with the home's manager to help them continually...
I have been very happy with the care home. The thing that is of greater importance to me is that I live five bus stops or a fifteen-minute car journey from the home and this means I can visit often. I have never been to another care home so I can't make a comparison. My beloved husband is very emotional and cries with happiness and with sadness. I always know the difference. The second most important thing for me is that I can visit at any time.
Thank you for taking the time to leave your kind review. We are pleased to hear that you are impressed with the high standards of care provided at The Kensington Care Home. It is lovely to hear that you are able to visit at any time and that you feel welcome at The Kensington Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.
I was a respite user. Room small but had recently been refurbished and redecorated. The carer/nurse service was generally good but particularly at two weekends it was evident there there was under staffing. Food quality was fine but orders of breakfast was haphazard. I concentrated on physio rehab, I did not use activities but for care residents this seems to be quite extensive. There is an attractive garden but weather generally poor.
We appreciate you taking the time to leave us your comments. We have a genuine regard for all of our residents. We will discuss your feedback with the home's manager to help them continually improve their service. Thank you for choosing The Kensington for your stay.
The accommodation and facilities have recently been refurbished and are lovely. I particularly enjoyed the hidden secret garden in the middle of London! Walking around the garden was a big part of helping my mobility and recovery.
The weak link is the catering - the quality and range of food on offer is poor and does not match the rest of the experience.
Thank you for taking the time to leave your kind review. It is always nice to hear words like "very attentive and helpful" being used to describe our care and that you were able to enjoy our secret garden during your recovery. We will discuss your feedback with the home's manager to help them continually improve their service. Thank you for choosing The Kensington for your stay.
My mother is a resident of The Kensington Care Home. Since day one the entire staff have gone above and beyond to meet her every need. They made accommodations with the chef to prepare special foods to her liking and extended similar attention in countless other situations. My mother's considerable demands are not easy to fulfil yet they do it unfailingly, with kindness, compassion, professionalism and an abundance of humanity. One would think she is the only resident but it's plain to see that they treat everyone the same. I can not write enough praise for these very special individuals at The Kensington Care Home.
Thank you for taking the time to leave your lovely review. We are glad to help you and your family through such a difficult time and we hope The Kensington care home did everything possible to make the transition as easy as possible. It is always nice to hear words like "staff have gone above and...
The Kensington Care Home gives residents an exceptional quality of life by providing very good caring attention to my sister diagnosed with Alzheimer's disease. The staff are without exception really attentive and wonderfully caring.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after with such kindness and attentiveness. Please let us know if there is anything else we can do to make your sister's stay as comfortable as possible.
The Kensington Care Home is a very special place of care and consideration for all its residents and staff. The welcome as soon as you walk into reception is warm and kind and very respectful. The standard of care of the staff is communicating with the residents and helping them in any way they can is excellent. In fact excellence describes this care home perfectly.
Thank you for your kind words. We are pleased to hear that you are impressed with the high levels of care provided at The Kensington Care Home and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
I find this a very good care home. The staff are friendly and caring. There is a lovely sense of community and a great choice of activities to keep residents stimulated, including music concerts. All in all I highly recommend this as a care home.
Thank you for your lovely review. It is always nice to hear words like friendly and caring being used to describe our staff and it is always good to hear from family members feeling like their loved one is cared for and looked after. We are pleased to hear that you are impressed with the fun...
The whole place is very friendly and has a spacious feeling.
My cousin's room is lovely, and the door being open, he isn't cut off from the life around him.
Thank you for taking the time to leave your review. We are pleased to hear your Cousin feels so well cared for, and that even the smallest of actions help to make him feel included in the daily life at our home. Please let us know if there is anything else we can do to make his stay as comfortable as possible.
We are so pleased that our father is in your care home. The home is great but it is the staff that makes the place. Everyone is so friendly and supportive. It feels like a nice place to come to.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your father in our care. We hope to continue providing him with the best possible care and we look forward to seeing you again soon.
Staff are always professional and very friendly. Additionally, the home is always found to be very clean.
Thank you for taking the time to leave your lovely review. It is always nice to hear words such as “Professional” and “Friendly” being used to describe the care that we provide and we are pleased that you have found our home clean and tidy. Thank you for choosing The Kensington for your stay.
Two first-floor team leaders are outstanding; as too are their entire team. Always a welcoming atmosphere on arrival, both ground floor and first.
Thank you for your kind words. We take pride in making our residents feel like they are a part of our Bupa family. Please let us know if there is anything we can do to continue providing your step-mum with the best possible care.
I have been very impressed by all the staff and have total confidence in their care and compassion for my husband. I have also witnessed their infinite patience not only with my husband but with all the residents.
Thank you for your lovely words. We are very pleased to hear that you can feel at ease with your husband in our care. It is always so delightful to hear words like "compassion" and "patience" to describe the level of care that we provide. We hope to continue providing your husband with the best possible care.
Dad had been in the hospital and needed extra care. From the moment I contacted The Kensington, the staff were helpful, kind and professional. They really got to know my father well and accommodated all his needs and requests. They took the time to talk to me and helped me adjust to the new situation. We could not have asked for better care. A very good experience.
Thank you for taking the time to leave your review. We are so glad to hear The Kensington were so accommodating towards you and your dad and made the transition into care as easy as possible for you both. Please let us know if we can do anything else to make your loved one's stay as comfortable as possible.
My mother has enjoyed her time here, the care has been excellent and the food is extremely nutritious and tasty. Wouldn't hesitate to use the care again should the need arise.
Thank you for your review. We are very happy to hear that your mother enjoyed her stay with us at The Kensington and enjoyed the menu provided. Please let us know if you need our services again.
Stay is comfortable - very good rooms, they are kept clean and accessible. Staff are helpful and kind and keep us informed regarding activities and information.
The Kensington.
I couldn't recommend anywhere better. The staff are fantastic, helpful and friendly. The rooms are spotlessly clean and the food is excellent.
We appreciate you taking the time to leave us your lovely comments. It is always nice to hear words such as "helpful" and "friendly" being used to describe our care. We hope to continue providing your loved one with the best possible care.
This care home is excellent with a lovely garden to walk in and the facilities for sitting with other residents are very pleasant, with good coffee-making facilities, but above all, it is the endless kindness and care given to me by the wonderful staff. Nothing is too much trouble. It will indeed be hard to get back home and deal with everyday life after all the kindness of the staff.
Thank you for your kind words. It is always nice to hear words like "endless kindness" being used to describe our care. We are very happy to hear you felt at ease in our care. Thank you for choosing The Kensington for your stay.
Fantastic.
Thank you for taking the time to leave your review and thank you for choosing The Kensington care home for their stay.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 06 July 2026Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.
News (0) & Events (0)
There are no news items for The Kensington Care Home.
There are no upcoming events for The Kensington Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for The Kensington Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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