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The Kensington Care Home

40-46 Ladbroke Road, Kensington, London W11 3PH
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We are so pleased that our father is in your care home. The home is greatN B(Son of Resident/Service User)
The Kensington Care Home, London
Staff are always professional and very friendly.F H(Brother of Resident/Service User)
The Kensington Care Home, London
We could not have asked for better care. A very good experience.Marisa P(Daughter of Resident/Service User)
The Kensington Care Home, London

The Kensington offers residential, nursing, dementia, respite, post-operative and palliative care.

This large, elegantly converted Victorian terraced house is situated in an attractive residential area just north of Holland Park Avenue. The building retains many original architectural features and the layout has a relaxed, homely atmosphere. The home is surrounded by beautiful grounds.

All bedrooms are en-suite and are fully air-conditioned, and several ground floor bedrooms have garden access and private patios....  

Care Provided by The Kensington Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,375From £2,615
Residential Dementia CareFrom £2,425From £2,670
Nursing CareFrom £2,675From £2,945
Nursing Dementia CareFrom £2,725From £3,000

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact The Kensington Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Yvonne Tsiga(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (53)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. We’re close to lots of local attractions so there’s always plenty to see and do. There are Kensington Palace, Holland Park and lots of shops and restaurants just a short distance away. Residents also have access to Ladbroke Square Gardens.

Parking

  • Parking is restricted, please call the home for information.

The Kensington Care Home Reviews (105)

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9.6

The Kensington Care Home has a Review Score of 9.6 (9.624) out of 10, based on 25 reviews in the last 2 years. Over all time The Kensington Care Home has 105 reviews.

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Showing 105 reviews matching selected criteria
Review from Jerry D (Son of Resident) published on 25 November 2020 Submitted via Website
Overall Experience
Living in Hong Kong, it is such a relief to know that my father is so well looked after by The Kensington and the dedicated team.
The home has embraced technology to ensure that I get to see my father via video link, and also see the manager and nurse when we have our regular reviews relating to his care.

When I speak to Dad, he tells me how happy he is, which gives us as a family peace of mind.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at The Kensington Care Home

We are very happy to hear you are satisfied with the quality of our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

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Review from T R (Niece of Resident) published on 17 September 2020 Submitted via Postal Card
Overall Experience

My Aunt has dementia, a tough case of Alzheimer's disease, she was admitted after losing capacity and a long hospitalisation. She is extremely unwell and frail and though she recognises us her loved ones but is very confused and physically in a wheelchair. She knows very little about what is going on. The staff at the Kensington Care Home are amazing, dedicated, kind, caring and attentive. I don't know what we would do without them.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the Team at The Kensington Care Home

Thank you for trusting us with your Aunt's care. We are very happy to hear you are satisfied with the quality of our care.

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Review from J F (Resident / Service User) published on 17 September 2020 Submitted via Postal Card
Overall Experience

I was looked after extremely well by most of the staff.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at The Kensington Care Home

Thank you for taking the time to leave your feedback.

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Review from Miriam O (Private Carer of Resident) published on 28 July 2020 Submitted via Postal Card
Overall Experience

I have been coming into the Kensington since March 2020. The lady I come to see has dementia. She is very well looked after and has settled in well. The staff is lovely and the care is excellent.

Reply from Emily Wilson, Customer Services Adviser at The Kensington Care Home

Thank you for your kind words regarding The Kensington Care Home. We are very happy to hear you are satisfied with the quality of our care. We really appreciate you taking the time to leave us such lovely comments.

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Review from F J (Resident / Service User) published on 24 July 2020 Submitted via Postal Card
Overall Experience

Very friendly staff, treated with care and respect. Much nicer environment than my previous care home. Sometimes the atmosphere could be a bit friendlier. Room is a little bit too small, but overall, a very pleasant place to stay.

Reply from Emily Wilson, Customer Services Adviser at The Kensington Care Home

Thank you for your feedback. Please let us know if there is anything we can do to make your stay as comfortable as possible. Thank you for choosing The Kensington for your stay.

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Review from Paul (Son of Resident) published on 18 May 2020 Submitted via Website
Overall Experience
My father is so happy and cheerful at The Kensington and cannot praise the staff highly enough. Even during the current challenges faced by Covid-19 the manager has gone out of his way to ensure normality reigns. Although we are unable to visit at this time, video calls and chats have enabled us to visually keep in touch.

You all at The Kensington are doing an amazing job and are definitely our heroes.

Reply from Greta Narbutaityte, Customer Adviser at The Kensington Care Home

Thank you for such kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

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Review from Vanessa D (Wife of Resident) published on 12 March 2020 Submitted via Postal Card
Overall Experience

As a wife of a resident I have always been welcomed on my visits and enjoyed staying for lunch. Any concerns I have had have been listened to and dealt with. My husband as cheerful and content and relaxed and well cared for by second-floor staff.

Reply from Greta Narbutaityte, Customer Advisor at The Kensington Care Home

Our resident’s health and well being is an absolute priority, so its always lovely to get positive feedback about how we deal with concerns. Thank you for the kind comments.

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Review from M B (Son of Resident) published on 11 March 2020 Submitted via Postal Card
Overall Experience

My father is staying on the second floor of the home. The care is excellent with the staff showing sensitivity and consideration to the residents and treating them with dignity.

Reply from Greta Narbutaityte, Customer Advisor at The Kensington Care Home

Thank you for the kind words, we are very glad to hear your father feels well looked after and that you are satisfied with the standard of our care.

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Review from Rosie E (Friend of Resident) published on 11 March 2020 Submitted via Postal Card
Overall Experience

I've been coming to The Kensington Care Home for the last two years. I visit a resident who is on the second floor. It is always a pleasure to visit, the staff are so kind and caring and there's a lovely atmosphere. I know my friend is getting the best care.

Reply from Greta Narbutaityte, Customer Advisor at The Kensington Care Home

Thank you for the kind comments, we really appreciate it.

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Review from Sylvia W (Daughter of Resident) published on 6 March 2020 Submitted via Website
Overall Experience
What can I say? The Kensington is like a hotel and not a care home. From the moment you walk into the home all staff go out of their way to say hello.
I am pleased to see that The Kensington is constantly being updated with new carpets and decoration.
The manager is so approachable with an open door policy. I often visit and see other residents chatting with him.
The plans for the new lounge and cinema room are very exciting, along with the kitchen for cooking demonstrations and classes.
Well done The Kensington and thank you so much for looking after my relative so well.

I cannot recommend the Kensington highly enough.

Reply from Greta Narbutaityte, Customer Adviser at The Kensington Care Home

We really appreciate you taking the time to leave such lovely comments, thank you.

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Review from S S (Son of Resident) published on 19 February 2020 Submitted via Website
Overall Experience
My mother has now been resident at The Kensington for four months and although anxious at the beginning soon settled into the home. This is thanks to the home manager and whole team. The home has a wonderful feel about it which is due to the manager taking a genuine interest in all residents and spending regular quality time with each of them. This caring approach has cascaded down to his team which has created an environment that is genuinely caring, happy and calm.

I would have no hesitation in recommending the home to anyone.

Reply from Greta Narbutaityte, Customer Advisor at The Kensington Care Home

Thank you for the lovely comments. We're very happy to hear your mother is satisfied with the quality of our care.

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Review from G T (Daughter-in-law of Resident) published on 5 February 2020 Submitted via Postal Card
Overall Experience

My mother-in-law is recuperating at The Kensington Care Home from major surgery. She feels extremely well looked after, both medically and as a person. I was impressed from my very first visit by the level of professional competence, genuine care and diligence and the many acts of kindness. The food, activities and the gardens are superb and there is a lovely spirit about this place - a real find!

Reply from Greta Narbutaityte, Customer Adviser at The Kensington Care Home

Thank you for such lovely comments, we are very glad to hear your mother-in-law feels well looked after.

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Review from G H (Resident / Service User) published on 9 January 2020 Submitted via Postal Card
Overall Experience

I have been well looked after at The Kensington but am surprised there aren't more staff at night. I was also disappointed to find that breakfast and supper are served in the rooms and not the dining room. I find it lonely. Also, the rooms are quite small and I don't have enough space for my things. I find it very expensive.

Reply from Greta Narbutaityte, Customer Adviser at The Kensington Care Home

Thank you for your feedback. We will certainly discuss your comments with the home’s manager to help us continually improve our service.

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Review from S D (Wife of Resident) published on 16 December 2019 Submitted via Postal Card
Overall Experience

I cannot thank all the staff enough for the wonderful care and support they gave my husband and myself.

Reply from Greta Narbutaityte, Customer Adviser at The Kensington Care Home

Thank you for your kind words. We really appreciate you taking the time to leave such lovely comments.

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Review from C N (Sister-in-law of Resident) published on 13 December 2019 Submitted via Postal Card
Overall Experience

The staff have all been charming and very kind. They do not patronise which is a relief and very important for the resident's dignity and sense of self. The care is consistently good. It takes a while for the staff to get to know the residents, but once a rapport has been established they really try to make them as comfortable and happy as possible.

Reply from Greta Narbutaityte, Customer Advisor at The Kensington Care Home

Thank you for such kind words. We really appreciate you taking the time to leave your comments.

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Review from J B (Respite Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience

I was made comfortable and cared for during my 10 days' respite stay following a knee replacement. Thank you.

Reply from Greta Narbutaityte, Customer Adviser at The Kensington Care Home

Thank you for your review. We appreciate the kind words.

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Review from Mesody W (Sister of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience

My sister is a completely different person. The stressful look on her face has gone and she is now calm and happy. Her care from all departments has been excellent.

Reply from Greta Narbutaityte, Customer Adviser at The Kensington Care Home

Thank you for trusting us with your sisters care.

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Review from Mesod W (Brother of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience

Very impressed with everything.

Reply from Greta Narbutaityte, Customer Adviser at The Kensington Care Home

Thank you for your review.

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Review from Estrella A (Resident / Service User) published on 18 July 2019 Submitted via Postal Card
Overall Experience

Attentive attention on admission, personal care faultless, high standard of catering, caring, attentive and respectful staff.

Reply from Greta Narbutaityte, Customer Adviser at The Kensington Care Home

We really appreciate you taking the time to leave such a lovely review. Thank you, Estrella.

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Review from Janett F (Cousin of Resident) published on 9 May 2019 Submitted via Postal Card
Overall Experience
I love coming to see my cousin here. The staff and facilities are wonderful.

Everyone is always so happy and it reflects on the patients and care.

Reply from Greta Narbutaityte, Customer Adviser at The Kensington Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 06 July 2026

Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.

News (0) & Events (0)

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Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for The Kensington Care Home.

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