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The Kensington Care Home

40-46 Ladbroke Road, Kensington, London W11 3PH
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We are so pleased that our father is in your care home. The home is greatN B(Son of Resident/Service User)
The Kensington Care Home, London
Staff are always professional and very friendly.F H(Brother of Resident/Service User)
The Kensington Care Home, London
We could not have asked for better care. A very good experience.Marisa P(Daughter of Resident/Service User)
The Kensington Care Home, London

The Kensington offers residential, nursing, dementia, respite, post-operative and palliative care.

This large, elegantly converted Victorian terraced house is situated in an attractive residential area just north of Holland Park Avenue. The building retains many original architectural features and the layout has a relaxed, homely atmosphere. The home is surrounded by beautiful grounds.

All bedrooms are en-suite and are fully air-conditioned, and several ground floor bedrooms have garden access and private patios....  

Care Provided by The Kensington Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,375From £2,615
Residential Dementia CareFrom £2,425From £2,670
Nursing CareFrom £2,675From £2,945
Nursing Dementia CareFrom £2,725From £3,000

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact The Kensington Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Yvonne Tsiga(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (53)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. We’re close to lots of local attractions so there’s always plenty to see and do. There are Kensington Palace, Holland Park and lots of shops and restaurants just a short distance away. Residents also have access to Ladbroke Square Gardens.

Parking

  • Parking is restricted, please call the home for information.

The Kensington Care Home Reviews (105)

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9.6

The Kensington Care Home has a Review Score of 9.6 (9.624) out of 10, based on 25 reviews in the last 2 years. Over all time The Kensington Care Home has 105 reviews.

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Review from Monica M (Wife of Resident) published on 27 October 2022 Submitted via Postal Card
Overall Experience

My husband has now been in The Kensington care home for fifteen months. The staff know him and look after him very well and are very caring and loving with him and also, with me. We are very happy with the home and the fact that it is near for me to visit. I come every day to see my husband, which is very reassuring for us both.

Reply from David Mclean, Customer Service Adviser at The Kensington Care Home

Thank you for your kind words. It is always nice to hear words like "caring" and "loving" being used to describe our care. We hope to continue providing your loved one with the best possible care and we are looking forward to seeing you again.

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Review from Mary L (Friend of Resident) published on 27 October 2022 Submitted via Postal Card
Overall Experience

I regularly visit one friend but have two other friends who are residents - one left yesterday. I have known the home for many years and have visited friends there on many occasions. My aunt died there in July 1991! I am very impressed by the atmosphere in the home and the care of the residents and visitors.

Reply from David Mclean, Customer Service Adviser at The Kensington Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your friend with the best possible care and we are looking forward to seeing you again soon.

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Review from A C (Son of Resident) published on 18 October 2022 Submitted via Postal Card
Overall Experience

Professional, efficient, respectful and high-quality care.

Reply from Rebecca Kellegher, Customer Service Adviser at The Kensington Care Home

Thank you for your kind words. We are happy to hear you feel that The Kensington offers a high quality of care.

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Review from S B (Friend of Resident) published on 3 August 2022 Submitted via Postal Card
Overall Experience

The care home has a very friendly atmosphere and visitors and patients feel very comfortable. The standard of all services is excellent and beyond reproach.

Reply from Rebecca Kellegher, Customer Service Adviser at The Kensington Care Home

Thank you for your kind words. We are happy to hear you feel at ease with your friend in our care.

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Review from Mehrnaz W (Wife of Resident) published on 5 July 2022 Submitted via Postal Card
Overall Experience

Very willing at all times. Very friendly - clean - they always have time for my husband. Good food and a beautiful garden.

Reply from Amanda Barnes, Customer Service Adviser at The Kensington Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your husband in our care and find us friendly. Thank you for choosing The Kensington for your husband's stay.

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Review from V R (Daughter of Resident) published on 5 July 2022 Submitted via Postal Card
Overall Experience

The care staff, particularly those working during the day, are very good indeed. Caring, considerate and respectful at all times. My mother needs much assistance and those members of the staff who have known my mother for some years now give her very good support and help in every way.

Reply from Amanda Barnes, Customer Service Adviser at The Kensington Care Home

We appreciate you taking the time to leave us your comments. It is nice to hear words such as 'caring' and 'respectful' to describe our staff and that you feel your mother is supported in every way. We hope to continue providing your mother with the best possible care.

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Review from C L (Daughter of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

Very impressed with the care my Dad has had in the last couple of months. The staff are gentle and friendly and go out of their way to make sure he is as happy and comfortable as possible, checking in to see if there is a particular food he would like, moving him to a garden room once it became available and many other kindnesses. Being able to go into the garden with him is a real pleasure and we always feel welcome when we visit.

Reply from Amanda Barnes, Customer Service Adviser at The Kensington Care Home

We appreciate you taking the time to leave us your comments, It is nice to hear that you feel your Dad is cared for well in our home and that you managed to have a room that your dad wanted. Please let us know if there is anything we can do to make your Dad's stay as comfortable as possible.

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Review from R F (Son of Resident) published on 23 March 2022 Submitted via Postal Card
Overall Experience

I am happy here it is a very nice place and all the staff are very nice.

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Review from R M (Friend of Resident) published on 15 February 2022 Submitted via Website
Overall Experience

Wonderful, caring staff, excellent dining facilities, meticulously clean environment and very comfortable. Couldn’t recommend the Kensington highly enough. Always a huge pleasure to visit. The gardens are very well looked after and the restaurant is fantastic.

Reply from Amanda Barnes, Customer Service Adviser at The Kensington Care Home

We appreciate you taking the time to leave us your comments, It is nice to hear that you find our staff wonderful and caring and that you feel comfortable when you visit. Thank you for your recommendation.

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Review from S W (Private Carer of Resident) published on 28 January 2022 Submitted via Postal Card
Overall Experience

Excellent care home. The staff are outstanding and very caring. The food and drink is superb.

Reply from Alison Horridge, Customer Advisor on behalf of the team at The Kensington Care Home

Thank you for taking the time to leave your review. We are glad that you find the food to be superb. Thank you again.

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Review from A L (Resident / Service User) published on 28 January 2022 Submitted via Postal Card
Overall Experience

Very nice.

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Review from John M (Resident / Service User) published on 18 January 2022 Submitted via Postal Card
Overall Experience

It's convenient and near and the staff are nice.

Reply from Amanda Barnes, Customer Service Adviser at The Kensington Care Home

We appreciate you taking the time to leave us your comments. It's lovely to hear that you find our staff nice. Thank you for choosing The Kensington.

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Review from S V (Friend of Resident) published on 18 January 2022 Submitted via Postal Card
Overall Experience

My friend has Alzheimer's disease and poor mobility, though not in a wheelchair. Her room is small but comfortable and opens onto the lovely garden. I find that the staff are all extremely kind and helpful and they know the residents as individuals. Unfortunately, my friend does not read or watch TV and really only enjoys classical music and walking outdoors. She would like more people to converse with, as she is lonely. I realise this cannot be provided and would be the same wherever she lived.

Reply from Amanda Barnes, Customer Service Adviser at The Kensington Care Home

We appreciate you taking the time to leave us your comments, It is always nice to hear words like “Kind” and “Helpful” being used to describe our care. Please let us know if there is anything we can do to make your friend's stay as comfortable as possible.

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Review from Shirley Conran OBE Hon UCL (Resident / Service User) published on 8 July 2021 Submitted via Postal Card
Overall Experience

About care, if I ring for help or hot milk at 3 am, it is brought immediately. About comfort, that could not be increased. About my room, it was perfect for me because, as a writer, I could convert a corner of my room into an office. Also, as a writer, I was left in peace by a 'do not interrupt' notice pinned to my door. The quiet, lush garden was outside another glass door. All security measures were cleverly disguised. The staff must have all been to charm school and the watchful presence of the Director was felt by me at all times. The Kensington Care Home is not cheap, but for me, it is worth every penny.

Reply from Amanda Barnes, Customer Service Adviser at The Kensington Care Home

Thank you for taking the time to leave your review. It is lovely to hear that you feel happy and comfortable in our care. We are glad to hear that you are able to still do your writing. Thank you for choosing The Kensington for your stay.

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Review from Richard T (Respite Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

Professional, polite staff, willing to go the "extra mile". Knowledgeable and helpful. Excellent surroundings and facilities - a real "find". Thank you, everybody.

Reply from Alison Horridge, Customer Advisor on behalf of the team at The Kensington Care Home

Thank you for your kind words. We are so glad to hear about our staff going above and beyond to make your stay as comfortable as possible. Thank you for choosing us for your stay.

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Review from Dominic J (Son of Resident) published on 12 April 2021 Submitted via Postal Card
Overall Experience

Fab!

Reply from Penelope Kudelnitzky, Customer Service Adviser at The Kensington Care Home

Thank you for taking the time to complete the review. If there is anything else we can help with, please do let us know.

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Review from Rose F (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

Today I was allowed in to see my mother for the first time in months. The lateral flow test was quick and easy, and it was lovely to see Mum again with no glass walls and to hold hands. As ever, that staff could not have been more helpful and friendly - and Mum was over the moon! Many thanks.

Reply from Emily Wilson, Customer Advisor on behalf of the team at The Kensington Care Home

Thank you for sharing your lovely experience with us. We are so pleased that you were able to see your Mother, and that you're happy with the set up we have. Please let us know if there is anything else we can do for you.

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Review from R P (Daughter of Resident) published on 24 March 2021 Submitted via Postal Card
Overall Experience

During the lockdown, the staff kept us informed about Mum's health and welfare and arranged video calls. Today was my first visits, and it was evident that Mum has received excellent care and support. Her room has photos and letters close at hand for her. The staff obviously 'know' Mum as a person and not merely as a resident. Thank you.

Reply from Alison Horridge, Customer Advisor on behalf of the team at The Kensington Care Home

Thank you for taking the time to leave us a review. We are so happy to be able to welcome you back for room visits to see your Mum. It is always nice to hear from family members feeling like their loved one is well cared for and supported.

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Review from Patricia B (Daughter-in-law of Resident) published on 12 February 2021 Submitted via Website
Overall Experience
My mother-in-law has now been at the Kensington since before the COVID pandemic and has been treated with such care and compassion during her time.
Covid-19 has bought anxiety and challenges to everyone, yet the Kensington has gone above and beyond in everything they do for residents, and us as family. The manager was awarded the BEM in the 2020 Queens Honours list, which is a true indication of his and the entire team’s dedication to their work.

Thank you from our family for everything!

Reply from Emily Wilson, Customer Advisor on behalf of the team at The Kensington Care Home

We are so grateful for your lovely feedback, thank you for sharing your kind words with us. We are so pleased to hear you can feel at ease with your Mother-in-law in our care. Please let us know if there is anything more we can do for you and your family.

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Review from J C (Grandson of Resident) published on 11 December 2020 Submitted via Website
Overall Experience

My grandpa is so well looked after by the amazing team at The Kensington. I have not been able to visit since March 2020 due to living in mainland Europe with the COVID-19 restrictions and lockdowns. The manager contacts us as families regularly through emails, calls and video calls which is excellent and means that we still feel part of The Kensington.

The dedicated nurses and carers are doing a wonderful job day in day out during what must be a challenging time for them and their families.

On behalf of my family I cannot thank the manager and whole team for the amazing job they do with such care and compassion.

Reply from Stephen Rondel, Customer Advisor on behalf of the team at The Kensington Care Home

We really appreciate you taking the time to leave us such lovely comments. We are glad to help you and your family through such a difficult time.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 06 July 2026

Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for The Kensington Care Home.

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