Search...

Heritage Care Centre

30 Gearing Close, Tooting, London SW17 6DJ
Maria Mallaband Care Group Ltd Logo
Jobs
Heritage Care Centre logo
Love the security, cleanliness, front office staff, Activity Coordinator. Amazing!A W(Niece of Resident/Service User)
Heritage Care Centre, London
The care home is always extremely clean and the food provided is always to an excellent standard.Mia C(Granddaughter of Resident/Service User)
Heritage Care Centre, London
The staff are wonderful, very caring and attentive.A W(Friend of Resident/Service User)
Heritage Care Centre, London

Heritage Care Centre is a modern, two-storey home that has been purpose-built to cater for the residential and nursing care of elderly residents.

All rooms are ensuite and decorated to high standards. The decoration is fresh and modern throughout, with the latest facilities including WiFi available throughout.

The home is often praised for its friendly and comfortable atmosphere.

On a daily basis, an activity coordinator organises a variety of accessible events, ranging...  

Care Provided by Heritage Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,900N/A
Residential Dementia CareFrom £2,000N/A
Nursing CareFrom £2,154N/A
Nursing Dementia CareFrom £2,254N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Heritage Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Fatima Totanes(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (71)

Visiting

  • No restrictions.

Parking

  • Limited parking available on site.

Heritage Care Centre Reviews (53)

Submit a Review
9.6

Heritage Care Centre has a Review Score of 9.6 (9.630) out of 10, based on 21 reviews in the last 2 years. Over all time Heritage Care Centre has 53 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Heritage Care Centre
Loading...
Showing 53 reviews matching selected criteria
Review from Aminata K (Daughter of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

All Staff are very caring and friendly, they are very attentive to my mother's needs. The food is very tasty and good. My mother likes the ice lolly rounds. The Nurses always explain to my mother her medication, what they are and why she need to take them.

Reply from Fatima Totanes, Home Manager at Heritage Care Centre

Thank you for taking the time to write this lovely review of Heritage. It is our privilege to care for your mother. Your kind words of encouragement will be very much appreciated by the whole team, and we are glad your Mother enjoys the little extra treats during the hot weather.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew M (Grandson of Resident) published on 8 July 2026 Submitted via Website
Overall Experience

My Grandad spent his final months at Heritage carehome, after a traumatic time in hospital. The carestaff were excellent - their top priority was ensuring he was comfortable and happy right up until the very end. He was always clean and presentable when we came to visit, and the care workers were very proactive in mitigating against bedsores. The staff were equally as friendly and supportive to myself and the rest of the family, taking the time to chat, answer questions, and generally check in with us during what was a difficult time. I can't fault Heritage carehome - the place was clean and comfortable, the food was decent and plentiful, and the staff were kind and attentive.

Reply from Fatima Totanes, Home Manager at Heritage Care Centre

Thank you for taking the time to write this lovely review of Heritage. The team work hard to make sure everyone that lives with us, and their families, feel welcome, cared for and respected. It was our privilege to care for your Grandad during his time with us, and to provide him with dignity and compassion. I will share this with the team who will be encouraged by your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Joan H (Resident / Service User) published on 29 June 2026 Submitted via Postal Card
Overall Experience

I am very happy to be at Heritage Care Centre.

Reply from Fatima Totanes, Home Manager at Heritage Care Centre

Thank you for your review of Heritage. It is our pleasure to look after and support you. We are very grateful for your amazing feedback and will share it with the team, who will be thrilled with your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert W (Friend of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience
Ruby has a nice room, is happy with the food and likes most of the staff, and they are nice to me too!

I wish that residents were encouraged to do more activities, going out into the garden and doing exercise (there doesn't seem to be any sort of gym). It would also be good if there were a couple of seating areas somewhere for a couple of visitors to sit when visiting residents.

Reply from Fatima Totanes, Home Manager at Heritage Care Centre
Thank you so much for your kind words about our care team. We are pleased that your friend feels safe and well supported in her home.

We appreciate your suggestion regarding the need for more varied activities. We are always striving to expand our schedule and make it as stimulating as possible...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P W (Friend of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience

Excellent service - was made to feel welcome as soon as I walked through the door. Staff were very helpful with information and help. Would recommend to everyone.

Reply from Fatima Totanes, Home Manager at Heritage Care Centre

Thank you for taking the time to write this wonderful review of Heritage Care Centre. We truly value your kind words and look forward to continuing to provide excellent care for your family. Please let us know if there is anything else we can do for you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from F G (Wife of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience
The staff are kind, attentive and clearly dedicated to providing excellent care
The home is clean and comfortable, and organised.
A wide range of activities is offered.
Overall, exceptional care is provided, and I would recommend and have done.

Ongoing training for new staff relating to dementia is a must.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eyitayo A (Friend of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

Our friend is being taken good care of. We were offered tea while we waited for our friend. All the members of staff we came across were very helpful, polite and welcoming. Elena and Leah were good examples of this.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C K (Friend of Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience
I have found all the staff very nice and helpful.

The home is always very clean and tidy.

Reply from Laura Nightingale, Commercial Business Partner at Heritage Care Centre

Thank you for taking the time to leave a review we are pleased to hear you find the team helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barrie R (Son of Resident) published on 15 January 2026 Submitted via Postal Card
Overall Experience
My mother has been in this lovely care home for more than 3 motnhs. I could not wish for a better home for my dear mother to stay, staff are wonderufl and cant do enough for all my family.

Thank you.

Reply from Fatima Totanes, Home Manager at Heritage Care Centre

Thank you so much for your wonderful review, and I will of course make sure our dedicated team are recognised for their hard work and efforts. Your mother is an absolute joy to look after, and we are the lucky ones to be looking after her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Friend of Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience
For a visitor, the priority is the resident. Is the person you are visiting (aged 101) alert, groomed and hydrated? Once these factors are addressed, you can view the personnel. Are they engaged, kind, proactive, and groomed? The accommodation is also important. Is it comfortable, clean, maintained and safe?

All this is covered at Heritage Care Centre, which means excellent care and peace of mind for the visitor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating
Review from Christine M (Friend of Resident) published on 4 September 2025 Submitted via Postal Card
Overall Experience

All staff, including reception, ward, kitchen, etc, are always helpful, cheerful, and nothing is too much for them. Their approach to every person entering lights up your day. They are a credit to the profession they are in, and it should make you, as a company, very proud.

Reply from Fatima Totanes, Home Manager at Heritage Care Centre

Thank you very much for taking the time to add your review surrounding your experience of Heritage Care Centre. Your kind words are appreciated, and we shall certainly pass on your review to our entire team at Heritage.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Punardayee A (Wife of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience

My review relates to my husband entire admission/stay in home. Excellent care except difficult to get in contact with doctor in home. Husband needs physiotherapy to help him to walk. Doctor should try to contact wife to update of husband ongoing progress/progression, etc in home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
No Rating
Review from J I (Friend of Resident) published on 1 August 2025 Submitted via Postal Card
Overall Experience

The staff are kind, friendly and helpful.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Rosemary P (Friend of Resident) published on 30 July 2025 Submitted via Postal Card
Overall Experience

The staff, all staff from nursing, reception, maintenance and admin, are helpful and polite, always with smiles on their faces, and nothing is too much for them. Their care for residents is second to none.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D K (Friend of Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience
Staff are very friendly and attentive.

Very clean - reception always spotless almost like walking into a hotel.

Reply from Mikki Vornicu, Home Manager at Heritage Care Centre

Thank you for taking time to share your positive experience at Heritage. We always strive to deliver the best care to our residents. We will share your comments with the rest of the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joyce F (Relative of Resident) published on 25 April 2025 Submitted via Website
Overall Experience
Excellent staff. Very friendly. My cousin seems to be well cared-for here. (And the recent renovations are amazing!). The garden is so much better these days (though you might want to sort out the tree roots (or use a plastic ramp) for easier wheelchair access

Thank you for a lovely visit.

Reply from Laura Nightingale, Commercial Business Partner at Heritage Care Centre

Thank you for taking the time to leave a review, we are pleased to hear you love the renovations at the home. Your feedback is important to us, and we will take a note about the tree roots and address this so it can be improved for future visitors.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Belinda R (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

My mother's treatment and care has been amazing. I have had an extremely good experience with all the staff and they are always kind and cheerful and helpful. The nursing staff have looked after my mother's leg problems and kept me informed regularly when she has seen the doctor. My experience and that of my mother's has been that she was always treated with dignity, love and attention. Thank you to everyone for her care.

Reply from OShien Marie Salazar, Home Manager at Heritage Care Centre

Thank you so much for your kind words! Our team is deeply committed to providing the highest level of care to the people living with us, and feedback like yours motivates us to do more. We feel privileged to have been a part of your Mom's journey and to have had the opportunity to support both her...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P D (Friend of Resident) published on 4 December 2024 Submitted via Postal Card
Overall Experience

So helpful when resident prepared for a looked-forward outing. Staff always courteous and thoughtful.

Reply from OShien Salazar, Home Manager at Heritage Care Centre

Thank you for taking the time to leave us a positive review. We are happy to welcome you to Heritage every time!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A W (Niece of Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience
The team have been very accessible and accommodating of my calls. Since I live in the US and have a different time zone. The warmth shown via phone calls was evident during my visit this past week; though meeting the Heritage staff for the first time in person, it felt like I'd met them before. I understand remodelling is in progress or just completed, one feedback is caulking and leaking tap in the toilet.
Love the security, cleanliness, front office staff, Activity Coordinator. Amazing!

There's just one washing machine working so that delayed setting laundry back, but when laundry arrives it's clean, really clean.

Reply from OShien Salazar, Home Manager at Heritage Care Centre

Hello, thank you for your kind words about our team. We always strive to provide excellent care and service, not just towards the people living with us, but also to our visitors and our residents' loved ones. We appreciate you bringing up the issue regarding the leaking tap - we'll make sure we...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lina M (Sister of Resident) published on 13 November 2024 Submitted via Postal Card
Overall Experience

Apart from a couple of staff members in the past whose attitude I found rather negative, I have found the vast majority of staff very caring and professional. I feel confident in the care they provide and their commitment is very obvious. I encounter different people at each visit and I have never doubted their care for both residents and visitors. I cannot comment on management as I have little experience of that.

Reply from OShien Salazar, Home Manager at Heritage Care Centre

Thank you for taking the time to leave us a positive review. I'm glad to know that you are seeing a positive impact of the team's efforts towards our residents and visitors. Please know that you're always welcome to reach out and speak with me and the rest of the Management Team whenever you are visiting. Looking forward to connecting with you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
No Rating
Safety / Security
No Rating
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 August 2022
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Heritage Care Centre.

Upcoming Events

There are no upcoming events for Heritage Care Centre.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Heritage Care Centre.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Heritage Care Centre

What types of Care is Heritage Care Centre registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Heritage Care Centre have?

There are 72 Single Rooms.

What are the Facilities & Services at Heritage Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Heritage Care Centre to the centre of London?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heritage Care Centre to verify any information. View our terms and conditions. Heritage Care Centre has an Enhanced Service -more info.