Heritage Care Centre

30 Gearing Close, Tooting, London SW17 6DJ
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9.7 43 Reviews
  • Heritage Care Centre, London
Heritage Care Centre is a modern, two-storey home that has been purpose-built to cater for the residential and nursing care of elderly residents.

All rooms are ensuite and decorated to high standards. The decoration is fresh and modern throughout, with the latest facilities including WiFi available throughout.

The home is often praised for its friendly and comfortable atmosphere.

On a daily basis, an activity coordinator organises a variety of accessible events, ranging from one-to-one care to trips out.

There is a bar and café on the premises, which is widely used by residents and their families.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1452
  • Self-Funded Residential Dementia Care: from £1452
  • Self-Funded Nursing Care: from £1839
  • Self-Funded Nursing Dementia Care: from £1839

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Heritage Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Elisabeta Mzhika (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (71)

Visiting

  • No restrictions.

Parking

  • Limited parking available on site.

Heritage Care Centre Reviews (43)

9.7

Heritage Care Centre has a Review Score of 9.7 (9.683) out of 10, based on 17 reviews in the last 2 years.
Over all time Heritage Care Centre has 43 reviews.

Overall Experience
  • 34
  • 8
  • 0
  • 0
  • 1
Date Published
  • 43
  • 7
  • 10
  • 17
  • 26
Reviewer Connection to Heritage Care Centre
  • 9
  • 9
  • 6
  • 4
  • 4
  • 4
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Daliah E (Granddaughter of Resident) published on 13 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been at Heritage for 3 years now and from the first moment we stepped in I knew this was the perfect fit for her. The first thing you notice is how clean and well furnished the home is. There is a brightness and genuine warm feel that immediately puts you at ease.
The rooms are
cleaned well daily, the laundry staff do a great job and the chefs provide good meals - I have eaten here myself!
The personal and medical care nan receives is really second to none. Upon arrival I am informed of how she is doing and if any changes have been noticed.
On every visit, she tells of how wonderful the staff are and how well she is treated. The various activities, from Tai Chi to Film Club, keep her feeling involved and contribute to her overall wellbeing. She can go at her own pace and feels comfortable as well as encouraged.
Knowing that the staff have such a high level of care and attention to detail puts my mind at ease when I am not there and the family are truly grateful.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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  • Staff
  • Activities
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  • Value for Money
Review from Gillian A (Day Care) published on 11 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very warm and welcoming atmosphere. Very kind and friendly towards the clients. Very clean. A very happy and family home.


The activity lady of the home is very kind and helpful towards the clients. I would highly recommend this home to other people that need this particular service.

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  • Care / Support
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  • Treated with Dignity
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Review from Nigel D (Friend of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our dear friend of over 34 years has come to reside at the Heritage she has improved cognitively and physically immeasurably.
She is happy and content with her care since moving into the Heritage in November 2017.
My wife and I have also noticed a huge improvement in our friends general well
being.
The staff at the Heritage are always friendly and forthcoming with information and appear genuinely caring. They keep us informed, as next of kin, of any medical treatment or illness our friend has.
Overall the Heritage staff, from management, office staff and carer’s and nurses are pleasant and eager to listen to concerns and actually, where necessary, take action to improve the care of residents.
Reply from Helen Chevallier, Sales & Marketing Coordinator at Heritage Care Centre

Many thanks to Nigel and family for being there to support Heritage Care in all the aspect of care for his friend whenever he is needed. The care has been successful because of their participation, something that we always encourage in this home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.683)

Overview of Review Score

The Review Score of 9.7 (9.683) out of 10 for Heritage Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.683 for Heritage Care Centre is calculated as follows: ( (133 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 189 Ratings = 4.683
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Heritage Care Centre is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2022

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

O'shien

O'shien Salazar

Job Title: Home Manager

Hello, I am O'shien, the Home Manager of Heritage Care Centre.


I have been with MMCG since 2022, I started as a Registered Nurse and eventually took on the Home Manager role early this year. I have been a nurse since 2011.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heritage Care Centre to verify any information. View our terms and conditions. Heritage Care Centre has an Enhanced Service - more info.