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Heritage Care Centre

30 Gearing Close, Tooting, London SW17 6DJ
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Love the security, cleanliness, front office staff, Activity Coordinator. Amazing!A W(Niece of Resident/Service User)
Heritage Care Centre, London
The care home is always extremely clean and the food provided is always to an excellent standard.Mia C(Granddaughter of Resident/Service User)
Heritage Care Centre, London
The staff are wonderful, very caring and attentive.A W(Friend of Resident/Service User)
Heritage Care Centre, London

Heritage Care Centre is a modern, two-storey home that has been purpose-built to cater for the residential and nursing care of elderly residents.

All rooms are ensuite and decorated to high standards. The decoration is fresh and modern throughout, with the latest facilities including WiFi available throughout.

The home is often praised for its friendly and comfortable atmosphere.

On a daily basis, an activity coordinator organises a variety of accessible events, ranging...  

Care Provided by Heritage Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,900N/A
Residential Dementia CareFrom £2,000N/A
Nursing CareFrom £2,154N/A
Nursing Dementia CareFrom £2,254N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Heritage Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Fatima Totanes(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (71)

Visiting

  • No restrictions.

Parking

  • Limited parking available on site.

Heritage Care Centre Reviews (53)

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9.6

Heritage Care Centre has a Review Score of 9.6 (9.630) out of 10, based on 21 reviews in the last 2 years. Over all time Heritage Care Centre has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from Susan T (Daughter of Resident) published on 8 December 2021 Submitted via Postal Card
Overall Experience
I would like to request a newsletter of some kind is made available to family members.

My mother has been a resident for two and a half years and it has been very difficult for everyone through the lockdown. It is very frustrating to be advised of changes through care staff which can be inaccurate and misinterpreted by either party.

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Review from Monica L (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card
Overall Experience

I could not think of a better place for my mum to have spent the last 2 years of her life. The care and affection she has received have been exemplary. All done with respect and affection. Thank you for having taken such good care of her.

Reply from Verna Yap, Home Manager at Heritage Care Centre

Thank you for taking the time to write such kind words about the care we were able to provide for your mother. Our staff members will be both rewarded and motivated to hear that their high level of care and support were so much appreciated by you during such a difficult time. Our sincerest condolences again.

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Review from J W (Daughter-in-law of Resident) published on 12 March 2020 Submitted via Postal Card
Overall Experience

I have been extremely impressed by the staff at the Heritage Care Centre my mother-in-law is difficult to please and despite this most of the staff and all of the management team have gone over and above the call of duty to meet her exacting demands it's with all instructions like this one there are a few members of caring staff who are a bit rushed and therefore rough with her but they are the exception to the rule.

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Review from P C (Partner of Resident) published on 28 January 2020 Submitted via Postal Card
Overall Experience

I visit my partner two or three times a week. I have always found the staff to be friendly and caring. They take time to make sure each person's needs are met. They are very patient with my partner, whose behaviour ofter presents challenging. The level of care, at the home, is much better than I had expected, it might be I am pleased with how well my partner who is very special to me is cared for.

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Review from Diane P (Daughter of Resident) published on 4 January 2019 Submitted via Postal Card
Overall Experience

Overall our experience was very good. From the day Mum was admitted we were made to feel welcome from Management, carers and cleaners etc. They all acknowledge Mum by name and are all friendly and nothing is too much trouble.

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Review from Michelle J (Daughter of Resident) published on 12 November 2018 Submitted via Postal Card
Overall Experience

I cannot find fault in this care home. I was so concerned when I was advised to place mum in a home, but I need not have been. All the staff are fantastic. The meals are great. The staff all go out of their way to talk to me as well as my mum.

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Review from Michael W (Resident / Service User) published on 16 October 2018 Submitted via Postal Card
Overall Experience

A very pleasant care home. Good staff and management seem to care. I would recommend the home to anyone.

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Review from Paul C (Resident / Service User) published on 8 May 2018 Submitted via Postal Card
Overall Experience

I have been very well cared for and looked after. The staff are very caring and proficient. The food is excellent. There is much opportunity to walk and go outside. All the staff are willing to help in any way they can.

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Review from J P (Resident / Service User) published on 8 May 2018 Submitted via Postal Card
Overall Experience

Heritage is a lovely place to live in. I have stayed in other homes, but nothing is compared to this one.

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Review from Catherine D (Granddaughter of Resident) published on 8 May 2018 Submitted via Postal Card
Overall Experience

They take great care of my nan. Overall standards are clean/tidy. Staff very friendly and make a fuss of my little girl when visiting my nan.

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Review from Daliah E (Granddaughter of Resident) published on 13 April 2018 Submitted via Website
Overall Experience
My grandmother has been at Heritage for 3 years now and from the first moment we stepped in I knew this was the perfect fit for her. The first thing you notice is how clean and well furnished the home is. There is a brightness and genuine warm feel that immediately puts you at ease.
The rooms are cleaned well daily, the laundry staff do a great job and the chefs provide good meals - I have eaten here myself!
The personal and medical care nan receives is really second to none. Upon arrival I am informed of how she is doing and if any changes have been noticed.
On every visit, she tells of how wonderful the staff are and how well she is treated. The various activities, from Tai Chi to Film Club, keep her feeling involved and contribute to her overall wellbeing. She can go at her own pace and feels comfortable as well as encouraged.

Knowing that the staff have such a high level of care and attention to detail puts my mind at ease when I am not there and the family are truly grateful.

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Review from Gillian A (Day Care Service User) published on 11 April 2018 Submitted via Website
Overall Experience

A very warm and welcoming atmosphere. Very kind and friendly towards the clients. Very clean. A very happy and family home.

The activity lady of the home is very kind and helpful towards the clients. I would highly recommend this home to other people that need this particular service.

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Review from Nigel D (Friend of Resident) published on 10 April 2018 Submitted via Website
Overall Experience
Since our dear friend of over 34 years has come to reside at the Heritage she has improved cognitively and physically immeasurably.
She is happy and content with her care since moving into the Heritage in November 2017.
My wife and I have also noticed a huge improvement in our friends general well being.
The staff at the Heritage are always friendly and forthcoming with information and appear genuinely caring. They keep us informed, as next of kin, of any medical treatment or illness our friend has.

Overall the Heritage staff, from management, office staff and carer’s and nurses are pleasant and eager to listen to concerns and actually, where necessary, take action to improve the care of residents.

Reply from Helen Chevallier, Sales & Marketing Coordinator at Heritage Care Centre

Many thanks to Nigel and family for being there to support Heritage Care in all the aspect of care for his friend whenever he is needed. The care has been successful because of their participation, something that we always encourage in this home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 August 2022
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

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