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- Excelcare Limetree Care Home







Limetree Care Home provides person-centred dementia care in a spacious and homely environment.
Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences, their beliefs, life history and aspirations.
There is great emphasis on building new friendships and maintaining existing relationships. Family and friends are encouraged to become part of the Limetree community and participate in the...
Care Provided by Excelcare Limetree Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 92 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Excelcare Limetree Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Phillip Matthew(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (92)
- Single Rooms with ensuite Wet Room (92)
Visiting
- The home has an open visiting policy, except during mealtimes, and the manager is always happy to discuss the care needs of people living in the home.
Parking
- Ample free parking for staff and visitors.
Excelcare Limetree Care Home Reviews (77)
Excelcare Limetree Care Home has a Review Score of 9.9 (9.941) out of 10, based on 40 reviews in the last 2 years.
Over all time Excelcare Limetree Care Home has 77 reviews.
Team member very friendly.
Thank you for your kind words for Limetree Care Home.
We're very happy with everything they provide with the need to my mother and very welcoming staff.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your loved one has been well supported with us.
Since mum has arrived at Limetree we have seen a marked improvement in her well being, and demeanour. We believe this is in no small part related to the care and attention she is receiving. The whole team are approachable, friendly and helpful.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mom has been well supported with us.
Wonderful care given to my mum. Good staff, very caring and supportive. I think they are doing a great job and I'm very appreciative.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mom has been well supported with us.
Very good place for my dad. People are very caring and helpful.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your dad has been well supported with us.
The management are extremely good at Limetree and the staff are very experienced. The level of care and professionalism shown is impressive and Limetree is a pleasure to visit. The staff bring an atmosphere of joy to the home which is always appreciated and residents are very well supported. I have no hesitation in recommending Limetree and know that my father feels very safe and well cared for here.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your dad has been well supported with us.
I cannot speak highly enough of Limetree Care Home. My mother-in-law has been residing at Limetree for six months. From day one she has been happy at Limetree, she is well cared for, clean, healthy and happy. She has friends, engages in all activities, loves the babies that visit. She says she has wonderful carers and she wants for nothing. As we live overseas it is such a comfort to us to know that my mother-in-law is so happy. The management and staff are all so genuinely caring and also available for family members who have any questions. I am very impressed with the care given at Limetree and have no hesitation in recommending this home for anyone-its number 1 in my book, absolutely no complaints.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mother in law has been well supported with us.
Please with the staff and management that look after my father. So far he say he is happy to be here and I am happy for that.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your father has been well supported with us.
She couldn't be more happy!
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mum has been well supported with us.
My mum is always clean, well fed and looked after.
My family are happy with this. So yes I would recommend Limetree Care Home.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mum has been well supported with us.
I have been visiting my 91 year old sister at the care home for about 5 months and I am really pleased with the attention she gets. She is always clean and near which is so important as she had dementia. Staff always seem happy and reception always smiling which is so important. Very good care home.
Thank you for the wonderful review for Limetree Care Home. It is lovely to hear that you are happy with your sister's home and the care she receives. Thanks again very much appreciated.
All of the staff are highly professional and friendly, providing a lovely and welcoming atmosphere.
The residents are provided with the highest quality of care, the home is spotlessly clean and have a great management team.
We are very lucky to have found the best carehome for Nan!
Thank you for the wonderful review for Limetree Care Home. It is lovely to hear that you are happy with your nan's home and the care she receives. Thanks again.
Also communicating with myself is good I'm kept in the loop with my dad care and more
My dad is very happy there which is a relief for us as a family his care is met and some
So I'd like to says thanks to Limetree for all you do to make my dad feel safe and at home
Thank you for your kind words for Limetree Care Home. We're very pleased to hear that our team have been able to support your father well. Thanks again.
I cannot speak highly enough of Limetree Care Home. In the almost three months that my mum has resided there I have not found one negative, hard to believe but true. My mum reluctantly moved there at the age of 97 from her home of 67 years and she loved it from the very first day. She is thriving. The people who live in the home are happy, the staff are warm, friendly, kind, patient and highly professional. Residents are treated with love, compassion, dignity and respect. Vanessa and Cleo interact with me regularly as to how mum is and they have facilitated facetime conversations with her. Vanessa sends me pictures and videos of her regularly and she shows mum videos I send of family. I am truly grateful they take time out of their busy schedules to do this. The home is clean and well maintained, the activities are great, management and staff truly care about the residents and their families. I can't recommend Limetree Care Home enough, your loved ones couldn't be in a better place.
Thanks very much for your kind words. This means a great deal to know that our efforts have had such a positive impact on your mothers well-being. We deeply appreciate your trust and support, and we are grateful for the opportunity to continue making a difference in her life. Thank you once again for your heartfelt feedback.
I was impressed by the facilities and the staff. Noel is being well looked after and there was a relaxed and friendly atmosphere. Happy for Noel to be here.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that Noel has been well supported with us.
Great care home the staff and managers are friendly and helpful and really do there best help my father.
Thank you for your kind words for Limetree Care Home. We're very pleased to hear that our staff and managers have been able to support your father well.
They are very nice people at the home. The are staff are nice. Edward likes it here.
Thank you for your kind review for Limetree Care Home. We are happy to hear that Edward likes it too. Kind regards . Celia
All the staff are so kind and attentive, Nan had a fall in September 2024 and she broke her hip and since then she has needed extra help and the staff at Limetree have been able to provide this.
Nan can have her hair done by Sue and she carries our sports activities with Martin, all these things she really enjoys.
The home celebrate lots of events and we can come along and enjoy with Nan which is really lovely. The staff make us feel so welcome, I couldn't provide any improvements or recommendations, they honestly couldn't do anything more for Nan. They keep us updated with her care and we have regular calls about her needs and any changes.
The home and nans room is kept so clean and tidy, she is always offered lots of snacks and drinks. Nan is so happy here and we really enjoy coming to visit Nan each week.
Thank you for the wonderful review for Limetree Care Home. It is lovely to hear that you are happy with your nan's home and the care she receives. Thanks again.
She was in the hairdressers, being made beautiful, so was able to sending lovely smiley photos back! So good to see she is so well cared for.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your loved one has been well supported with us.
I have no problem with Limetree Care home and I strongly feel my mother is happy and safe in Limetree Care Home. The staff are attentive and kind.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mom has been well supported with us. Thanks again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2020Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 15 Apr 2026
The team at Limetree Care Home is celebrating after being named one of the Top 20 Care Homes in London by Carehome.co.uk. This fantastic achievement firmly places Limetree among the...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
There are no upcoming events for Excelcare Limetree Care Home.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Excelcare Limetree Care Home
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare
Meet the Team (3)

Outside of work, Philip is a passionate and hardworking individual who enjoys immersing himself in music, pets and travelling. Family is incredibly important to Philip; He feels blessed to have their unconditional love which motivates him to thrive best in everything he does.
A fun fact about Philip is that he loves to sing. Philip always keeps a smile and strongly believes that “a smile goes a mile”. One piece of advice that he lives by is to treat everyone with kindness and respect, understanding that we are all equally important in the world.

Abdul has recently become the home's Business Manager, after moving from Operations Support Manager.

Has over 10 years of Administration Experience in a Care Home setting.
Frequently Asked Questions about Excelcare Limetree Care Home
What types of Care is Excelcare Limetree Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Excelcare Limetree Care Home have?
There are 92 Single Rooms.
What are the Facilities & Services at Excelcare Limetree Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Excelcare Limetree Care Home to the centre of London?
4.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Limetree Care Home to verify any information. View our terms and conditions. Excelcare Limetree Care Home has an Enhanced Service -more info.
