Abbey Uplands Care Home

The staff are friendly and welcoming as well as being considerate to treating my husband with dignity and respect.

Well run.

My aunt does not use many of the facilities but she is very well cared for. She has been at Uplands for several years now so we have come to know some of the staff very well. They are always friendly and welcoming. We thank Uplands for the way they care for our aunt.

Mother has been here since 2008 and if she were somewhere else, I don't think she would be alive today. I'm more than happy for her to be here.

My experience with the Uplands Care Home nurse care is good to what I have seen so far in caring for my sister and the rest of the patients are very good. I do hope they will carry on doing good.

I was very impressed from my first enquiry to my father's return home. All the staff I've dealt with have been extremely professional caring kind and above all, they enjoy helping the residents and their relatives. He was given such a warm welcome when we arrived which gave me peace of mind for the duration of his stay knowing that he was being looked after by such a kind caring team. We will definitely use Uplands Care Home for respite care in the future. Thank you for looking after my father so well.

My ex husband / son’s father is currently receiving end of life care at Uplands Care Home. As a Nurse myself I have been so impressed with the high level of nursing care he is receiving. The staff are all very welcoming, friendly and truly care for the residents and families. Nothing is too much for them. I go home after my visits with no worries as I know he is safe and in good hands. This is so important when you are dealing with the emotions of facing the loss of a loved one.

Happy with the care given.

My experience with Uplands staff has been very good, overall. They are friendly and professional. I am particularly grateful for their efforts to celebrate my uncle's 100th birthday, which was a very special and thoughtful event. My uncle is cared for with respect and dignity. He is clean and nourished and I feel confident that he is safe and secure. His clothes laundering is well organised too. The home is clean, although inevitably there are times when the corridor does not smell fresh. I appreciate that the staff phone me to let me know any developments about my uncle.

My visit to the care home was a remarkable and wonderful experience. All members of staff are very friendly and welcoming. Clean and tidy environment.

Mum has been at Uplands for three weeks and is settling in nicely. The staff are very accommodating and are able to meet Mum's cultural needs from food, to having interaction with other residents of the same culture. Mum says she is OK and the staff treat her with care and respect. After being very against Mum being placed into a care home, I feel assured that the home respect her dignity, culture and healthcare needs.

A very clean care home. A really good 100th birthday celebration and great detail was put in.

The staff at the care home are attentive and respectful. They made me feel welcome and they show they genuinely care for the residents.

This week my mum had a sudden fall, not long before handover at 8pm. The paramedics were called and she was taken to hospital to be checked over, where she was admitted. The male nurse in charge stayed until 10pm, when the ambulance left, long after his shift had ended and made sure I was updated before he had left, which I am very grateful for.

I'm very happy with the care and support of my aunty. She is smiling and content whenever I come to visit. The staff are friendly and personable from the moment I walk into reception. It really helps to ease my anxiety and puts a smile on my face as I go to see my aunty. I know you have a range of meals but my aunty is keen to eat food prepared in a west indian way, although I know this is not practical.

I'm very happy with this care home. They take very good care of my auntie (Mum). She looks very healthy and beautiful every day. Thank you so much. I like the staff and the receptionist so much. She is very kind every time I visit my auntie.

It’s with a very heavy heart I am writing this as my father passed away on the 11th of April 2022. The end of life care he was given was unbelievable. I would like to mention a few people, firstly the manager, two members of staff, in particular, the maintenance man and the rest of the staff, who were all outstanding. It had been a hard 5-weeks watching my father pass as well as me going to work, but it always made my day when I came to see dad and how well dressed and lovely he looked. My family and I would like to send our love to everyone, they made our last memories ones never, to be forgotten. My father is now starting his last wish, to be buried in Barbados, which is going to be happening very soon. I would give the home top marks in everything and I even received a call from the manager today to see how myself and the family are doing. Thank you Uplands Care Home, my father’s family for the last 7-plus years.

Mum has been a resident at Uplands for over three years now. I have the utmost faith in the leadership and staff. I know Mum is well looked after and all her needs are met. Thank you.

My aunt was in Uplands for seven months. She was taken to hospital with pain and doctor's found she had cancer. She said she did not want treatment, only to go home. I asked her where home was and she said Uplands in Streatham.

Uplands Care Home is a gift to family members! The staff are warm and welcoming, and the team is lead beautifully by the manager. The team have cared for my mother so well, and I am incredibly grateful. The staff feel like family, and in times like these, the reassurance they have provided is priceless. I always know she is not being mistreated but treated with tender care. My mother was coming from having to previously rely on home visiting carers that often had a fast turnover and limited connections. I am happy that uplands seem to retain a constant roaster of exceptional staff. Thank you team Uplands!