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- St Vincent's House care home

The home itself is very clean, well cared for, and the management team are always approachableK M(Resident / Service User)



The home itself is very clean, well cared for, and the management team are always approachableK M(Resident / Service User)



St Vincent's House has a real family feel and everyone is friendly and welcoming. The knowledgeable team provides personalised nursing and dementia care for older people on a permanent or respite basis.
The home is light and airy with beautiful facilities including a comfortable cinema room, a vintage tea room café, a sun lounge and an activity room. The home and grounds are fully wheelchair accessible, so residents can enjoy...
Care Provided by St Vincent's House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 92 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• Specialist caterers who provide a range of meals to choose from
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to gardens and sun lounge
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact St Vincent's House for full pricing details and T&Cs.
Contact St Vincent's House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Kerry Reyes(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
Room Information
- Single Rooms (92)
- Single Rooms with ensuite Wet Room (92)
Parking
- On site
St Vincent's House Reviews (70)
St Vincent's House has a Review Score of 9.7 (9.701) out of 10, based on 16 reviews in the last 2 years.
Over all time St Vincent's House has 70 reviews.
My niece and I visited my cousin today and we were very impressed with everything in the home. Lovely, helpful carers, pleasant staff and a really pleasant sitting room looking out on the garden, where my cousin enjoys seeing the birds and squirrels!
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.
My mum was in St Vincents House for just over five weeks. During this time, each and every member of staff provided the best care and showed kindness throughout. It was very fortunate that my Mum was placed here during the last few remaining weeks of her life. I have nothing but praise for this establishment.
The staff are amazing, residents are well-engaged. Lots of activities being offered. The staff know their residents well, Lots of comfort and love including assurance that they need. Residents are treated with dignity and respect. No issues, excellent service.
The staff member put me at ease and was able to answer all my questions. When I went to finalise the paperwork, I also met with another senior staff member who was also friendly, courteous and again responded to any questions.
The day my father was admitted to the care home, the unit manager called and confirmed his safe arrival.
My father himself spoke very positively about the staff and his stay at the care home, which convinced me that I made the right decision to place him at St Vincent's for respite. I would recommend St Vincent's without hesitation.
Very good all round, very helpful staff.
Good experience for my wife during respite. Most staff are caring and dedicated in their work. The facilities are excellent, the room was good, communal rooms and gardens are wonderful. Rate this care home as very good.
My mother was transferred to St Vincents House when discharged from hospital and it became evident she needed more care than we could provide at home. We chose St Vincents House based on a visit, reading reviews and the CQC report. My mother and the family were welcomed and although we were all heartbroken at not being able to keep her at home, the care shown by the staff reassured us and they were mindful at how difficult we found the transition. There have been a few minor issues but they are usually dealt with quickly. There is a great range of activities for the residents and the staff always encourage the residents to take part. Since my mother has been there we have had two family celebrations and on both occasions one staff member in particular and their team have gone above and beyond to make these special. There is always someone on reception to welcome us when we visit.
My mother is well looked after. She is happy and relaxed. The staff are great with her and the home, including her room, is always clean.
All the staff (every single one of them) I have meet are caring, professional and kind to myself, family and my mother, her room is spotless, clean and tidy, her clothes always washed and ironed, hanging in her wardrobe, mum is always clean and beautifully turned out, mum had lost a lot of weight due to a stay in hospital, since being in St. Vincents she has now started to eat more and is gaining weight, the staff are very patient with her and make sure she's eating and drinking enough. The entertainment and activities, well what can I say, the resident's love it, (me included) I've never seen so many happy smiling faces in one room, everyone signing along to the music, it's great, thank you so much, mum loves a sing song. Big thank you to all at St. Vincents.
Thank you very much for taking the time to leave us feedback about your experience. We are delighted to hear that your family are happy with the care provided. At St Vincent's House Care Home & Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Very happy with the home. My husband is well looked after. Happy with activities and staff are friendly.
There is room for improvement in cleanliness.
Staff are very cordial.
Nurses are excellent.
Thank you for taking the time to write a review for St Vincent’s House and for your lovely comments and positive scores regarding our caring and supportive team and overall management of the home. Our team work very hard to ensure the home is clean, tidy and a pleasant environment for residents...
My husband was looked after with kindness and sensitivity. I, too, was cared for in the last days of my husband’s life, with meals provided for me and my family. We all have good memories of the staff who supported us and felt they were not only carers but friends.
The building is well-maintained. There are various activity rooms and a delightful garden. Her private room is an adequate size with an en-suite bathroom. The building is in a fantastic location with riverside restaurants and cafes literally within a few minutes walk.
My father has been there for a few years now. Staff are friendly and understanding of his needs. Have always had great communication regarding events, relative meetings and information on his general health. Any requests I have made have been met.
Service at the home is satisfactory to good as usual. Only one ongoing problem remains in the room toilet, which is the actual toilet lid keeps falling down and won't stay up. This has been a problem for a long while and needs fixing.
Thank you very much for taking the time to write a review for St Vincent's House, and for your comments regarding the service at the home. We would also like to thank you for your positive scores for the care and support we deliver, as well as your overall experience. We have reviewed the toilet...
Great.
For six months, my loved one was in St Vincents care home. Whilst he has dementia (onset), he was also end of life patient. It has been an experience and privilege for me to spend so much time at the care home. The medical staff/carers (really all staff) there showed me what it means, always remembering it's the illness that's the issue - not the man or woman in front of them. The caring, professional, kind, thoughtful staff here doing demanding, even exhausting work. Their unconditional love, their tender approach with patience, entering into their world and never giving up. The lovely cup of tea by humorous staff, their smiles would help me cope when end of life came two weeks ago. The professionalism, caring, thoughtful, considerate carers made my journey simpler. Thanks to all at St Vincents House care home.
My mother was admitted for short-term respite care and immediately there are issues with unfriendly management. They call the police unnecessarily. The Resident was not given any right to just cancel service and leave. Mobile phone lost and can’t be found, yet not even added to the inventory list.
We appreciate you taking the time to submit a review for St Vincent's House, and we thank you for your positive scores on the facilities and cleanliness of the home. In response to your comments, we must stress that at Care UK, the safety and security of colleagues and residents in our homes is of...
My partner has been at St Vincents for approximately three years. When she was at the hospital, the team looking after asked me to check out St Vincents for suitability. I liked the home. She was transferred there shortly after. I'm very happy with the care home. The right choice was made.
What really struck me was how friendly, professional and full of cheer every member of staff was that we met. Clearly, this is not an easy job by any stretch of the imagination, but even if they were under stress, pressure or overworked, they didn’t show it. My sister, like many residents, struggle with confinement, loss of freedom and social interaction. It seemed like St Vincents staff were doing their best to make life a little more pleasant and tolerable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for St Vincent's House.
Accreditations
There are no accreditations posted yet for St Vincent's House.
Meet the Team (1)

I'm very proud that I started my career as a Nurse at St Vincent's House and have worked my way to Deputy Manager and now Home Manager.
Care UK is excellent at seeing the potential in colleagues and supporting them to develop their skills and expertise.
The team at St Vincent's House is very close-knit and hardworking. We support each other to do our best for residents and their families. There's always a lot to juggle each day. In my role I tackle anything from recruiting new team members to supporting colleagues with training, getting to grips with new policies and procedures, and liaising with relatives.
What I do is only possible with the support of our amazing team. They never cease to surprise me with their dedication and passion for what they do.
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