Barchester Westwood House Care Home

Hi, my name is Ivan Santos and I am the General Manager here at Westwood House Care Home.
I am a Registered General Nurse with over 8 years of experience across adult social care, nursing homes and NHS acute services, including Accident & Emergency and Acute Medical Units.

I joined Barchester Healthcare as a Senior Nurse and Clinical Lead and have since progressed into the General Manager role. Throughout my career, I have developed a passion for caring for older people, particularly those living with dementia, complex nursing needs and individuals requiring end-of-life care.

I have continued to develop my knowledge and leadership skills by completing the Level 5 Diploma in Leadership for Adult Care with Distinction, alongside qualifications in Team Leadership and Nursing Practice Education and Assessment.

The team and I are committed to ensuring that every resident receives safe, compassionate and person-centred care in a warm and welcoming environment.

We are incredibly proud of our dedicated team and the positive culture we have created at Westwood House. This is a happy, caring home where residents are supported to live fulfilling lives, and we would be delighted to welcome you for a visit and show you everything our wonderful home has to offer.

Hi, my name is Priscilla Pasamanero and I am the Clinical Deputy Manager here at Westwood House Care Home.
I hold a Bachelor of Science in Nursing and bring over 11 years of nursing experience to Westwood House. I began my career as an Emergency Room Nurse in the Philippines before progressing into leadership roles, where I developed my passion for delivering high-quality care and supporting others.

I joined Barchester Healthcare in 2020 as a Registered Nurse and was promoted to Unit Manager within a year. Today, as Clinical Deputy Manager, I am committed to ensuring our residents receive safe, compassionate and person-centred care while supporting our dedicated team to provide the highest standards every day.
The team and I are proud of the warm and welcoming environment we have created at Westwood House, and we look forward to welcoming you for a visit.

Hayley joined Westwood House in 2025 as our Head Chef, bringing over 20 years of culinary experience and a passion for creating delicious, nutritious meals that bring people together.

Before joining Westwood House, Hayley worked at a luxury care home in Dartford, where she led a team of eight chefs and kitchen staff. She was responsible for menu planning, quality control and catering for around 75 residents, while also helping to deliver a bistro-style dining experience and private dining events.

Hayley believes that great food is at the heart of great care. She enjoys getting to know each resident, learning about their favourite meals and creating menus that reflect their tastes, preferences and nutritional needs. Her love of baking is especially appreciated, with homemade cakes and treats bringing smiles to residents and visitors alike.

With her warm, approachable nature and dedication to high-quality dining, Hayley plays an important role in creating enjoyable mealtimes and meaningful moments for everyone at Westwood House.

My name is Joanne Thompson, and I have been a part of the Westwood House team since 18th February 2020 as a Home Administrator.

I have worked within the care industry for over 15 years. I work alongside my General Manager and Clinical Lead, providing support in order to ensure that Westwood House runs efficiently and effectively at all times, providing a professional and dedicated service to everyone.

Within my role, I cover a number of different functional areas, including Finance, Recruitment, Human Resources, Learning & Development and Customer Experience. I am a highly motivated individual and am committed to ensuring that we provide a person-centred approach in every aspect.

I am the Maintenance Manager at Westwood House and have been here for almost 9 years now. I am responsible for ensuring that the home is meeting all Health & Safety requirements and fire Legislation requirements.

I am happy to help you personalise your loved one's bedrooms with the placing of pictures and personal possessions.

Since joining Westwood House, I've discovered just how much a meaningful activity can brighten someone's day. I love getting to know our residents, learning about their interests and life stories, and using that to create activities that are enjoyable, inclusive, and personal to them.

Whether we're celebrating a special occasion, getting creative with arts and crafts, enjoying quizzes and games, exercising together, or heading out on a community trip, my goal is always to make sure everyone feels involved and has something to look forward to.

The best part of my job is seeing residents smile, laugh, share memories, and build friendships. It's incredibly rewarding to know that even the smallest moments can make a real difference. I'm proud to be part of the Westwood House family and look forward to creating many more happy memories with our residents and their loved ones.

I am Claude, the Unit Manager of Memory Lane at Westwood House Care Home. I am passionate about providing compassionate, person-centred dementia care that promotes dignity, independence, and quality of life for every resident. Throughout my nursing career, I have had the privilege of supporting older people and their families, and I understand the importance of creating a safe, familiar, and reassuring environment for those living with memory loss.

Working alongside our dedicated team, I strive to deliver high standards of care while ensuring every resident is treated with kindness, respect, and understanding. Building meaningful relationships with residents and their loved ones is at the heart of what I do, and I am proud to be part of a team that is committed to making Memory Lane a place where residents feel valued, supported, and truly at home.

My name is Beverley Taylor, and I am a Staff Nurse at Westwood House Care Home, part of Barchester Healthcare. I have been a Registered Nurse since 2002, after graduating from King’s College University.

I spent over 20 years working at King’s College Hospital, where I was based in the Renal Dialysis and High Dependency Unit. Throughout my career there, I developed strong clinical and leadership skills and eventually retired in 2024 as a Ward Manager. My time in the NHS shaped me into the nurse I am today and gave me a deep appreciation for high standards, teamwork, and compassionate care. In November 2024, I joined Westwood House Care Home, where I now use my experience to care for older adults and residents living with dementia.

I am passionate about providing person-centred care and ensuring residents feel safe, respected, and valued. I genuinely enjoy working with the team at Westwood House. Building strong relationships with both colleagues and residents is very important to me, and I take pride in helping create a warm, family-like environment. I believe strongly in a whole-team approach to care, where communication, support, and collaboration are key.

I truly love my role and look forward to coming to work each day, knowing I am part of a team that works together to provide the best possible care for our residents.

I originally came to the UK from India in 2022 and joined Barchester Healthcare as a Senior Carer. Although my ambition was always to continue my nursing career, I was unable to come to the UK as a Registered Nurse initially. With Barchester’s support and encouragement, I successfully completed my CBT and OSCE examinations, obtained my NMC PIN, and progressed into my role as a Registered Nurse.

I am proud to be part of the team at Westwood House, where I work alongside dedicated colleagues who are committed to delivering high-quality, person-centred care. Barchester has played an important role in my professional development, and I am grateful for the opportunities I have been given to grow my career.

I am passionate about making a positive difference in the lives of our residents by providing compassionate, individualised care. Outside of work, I enjoy listening to music and watching movies, which help me relax and maintain a healthy work-life balance.

My journey to becoming a nurse began when I moved from India to the UK in 2023 as an international nursing student, leaving my family behind to follow my dream. After graduating in 2026, I was proud to begin my career with Barchester Healthcare, where I found not just a job, but a welcoming and supportive community.

I am now part of the wonderful team at Westwood House Barchester Care Home, and I truly enjoy coming to work every day. From the very beginning, I have felt supported, valued, and encouraged to grow professionally. Barchester is committed to helping its colleagues develop and progress in their careers, and I am grateful to be part of such a caring and inspiring team. Outside of nursing, I have a real passion for drawing, and I hope to share this with our residents by introducing creative art activities that encourage self-expression, conversation, and enjoyment.

Mary joined Westwood House in 2024

Marcia joined Westwood House in 2025

Funmilayo joined Westwood House in 2024

My name is Nicola Deegan, a highly capable and compassionate Administrator Assistant/Receptionist. I have been part of the team since June 2017. With my experience providing optimal assistance to both the Home Administrator and General Manager, I enjoy interacting with the residents and their families and friends, and I always strive to find solutions and offer assistance for any issues that may arise. I am committed to ensuring the highest level of care and support through best practices at Barchester.

Westwood House is a fascinating and enjoyable place to work because no two days are the same.

Laura is one of our carers here at Westwood House. She is friendly and supportive to both residents and staff. She and our other wonderful carers provide a good standard of care for all of our residents at Westwood House.