They will listen to any issues and offer solutions or help. Overall Care is very good.Nick R(Son of Resident/Service User)
All the staff are friendly and courteous and very polite.T B(Son of Resident/Service User)
It is with great comfort that I entrust them with the care of my mum.G N(Daughter of Resident/Service User)
They will listen to any issues and offer solutions or help. Overall Care is very good.Nick R(Son of Resident/Service User)
All the staff are friendly and courteous and very polite.T B(Son of Resident/Service User)
It is with great comfort that I entrust them with the care of my mum.G N(Daughter of Resident/Service User)
Westwood House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available around-the-clock who are also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified...
Westwood House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available around-the-clock who are also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.
The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
Contact Barchester Westwood House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Westwood House Care Home for full pricing details and T&Cs.
Barchester Westwood House Care Home has a Review Score of 9.7 (9.672) out of 10, based on 16 reviews in the last 2 years.
Over all time Barchester Westwood House Care Home has 101 reviews.
Mum has been in since 17th July 2024, if Mum is happy I am happy. Rooms are satisfactory. Staff good. My mum has also had her hair don which is great, it is good value for money. Mum is also getting her feet done.
Mum has been in since 17th July 2024, if Mum is happy I am happy. Rooms are satisfactory. Staff good. My mum has also had her hair don which is great, it is good value for money. Mum is also getting her feet done.
Many thanks.
Many thanks.
Barchester Westwood House Care Home is a very good place for Mum, they are caring, understanding and think of the person. The rooms are good, food and staff. The security is also good with combination codes throughout the home. Overall experience is good.
Barchester Westwood House Care Home is a very good place for Mum, they are caring, understanding and think of the person. The rooms are good, food and staff. The security is also good with combination codes throughout the home. Overall experience is good.
Thank you for your lovely feedback. The team here at Westwood House pride ourselves on ensuring our residents are happy, safe and secure. We love to hear that we are doing just that!
The staff go above and beyond and the manager is so passionate about the resident's wellbeing, as well as the family's comfort when visiting the home....
I cannot thank the manager and her team enough.
We really appreciate you taking the time to leave your review. Thank you for your review, we value all feedback as this helps us to improve our service. It was a pleasure caring for your grandfather here at Westwood House. Thank you also for your positive comments regarding our home and team.
My mum came into the home in April and is gradually settling in. I find the staff always very positive about my mum and welcoming to us. We visit at all times of day and evening, and always find a calm and friendly atmosphere, despite the challenges that many of the residents have. I feel the...
My mum came into the home in April and is gradually settling in. I find the staff always very positive about my mum and welcoming to us. We visit at all times of day and evening, and always find a calm and friendly atmosphere, despite the challenges that many of the residents have. I feel the carers manage the residents well and are patient and kind. The communal areas are comfortable and inviting, and the whole environment feels clean and hospitable. Some of the meals that I have seen could be improved with more variety of vegetables.
Thank you for your kind words; I will feed this back to the team.
Great place to live - my mum is happy.
Great place to live - my mum is happy.
Thank you for your feedback, this really helps us to understand what we are doing well and areas that we need to improve on.
Since there has been a change of management there has been a great improvement in the home as some things had declined previously. The staff are a great joy and bring a lot of compassion and caring to the home. They are the glue that holds Westwood together. My mother has made some great friends...
Since there has been a change of management there has been a great improvement in the home as some things had declined previously. The staff are a great joy and bring a lot of compassion and caring to the home. They are the glue that holds Westwood together. My mother has made some great friends with the residents and staff and I don't have to worry about her as I know she is well looked after and cared for and never lonely as there is always something going on to entertain the residents.
Many thanks for your feedback. We shall share it with the team.
The people at the care home have been wonderfully patient during this difficult transition for my husband living in care. They are generally very very kind and create a positive atmosphere. It has been a godsend and a great relief for the whole family.
The people at the care home have been wonderfully patient during this difficult transition for my husband living in care. They are generally very very kind and create a positive atmosphere. It has been a godsend and a great relief for the whole family.
Many thanks for your feedback. We will pass this on to the team.
Would like to say the staff are very good to my mum, she struggles sometimes to understand why she is in a home but they really comfort her. There are no staff I have issues with, all great. The only issue I have there is laundry a lot can go missing and have to chase to find it.
Would like to say the staff are very good to my mum, she struggles sometimes to understand why she is in a home but they really comfort her. There are no staff I have issues with, all great. The only issue I have there is laundry a lot can go missing and have to chase to find it.
Many thanks for your feedback. We shall share this with the team.
A welcoming care home. Residents seem relaxed and happy. Good social contacts in the coffee lounges although many residents seem to fall asleep in their coffee lounge chairs.
A welcoming care home. Residents seem relaxed and happy. Good social contacts in the coffee lounges although many residents seem to fall asleep in their coffee lounge chairs.
Many thanks for your review, your feedback will be shared with the team.
Such a kind and loving welcome for both me and my wife during her stay here. Nursing care was absolutely superb. Even in her confused condition, she still would say she was at peace and comfortable. Her personal care was out of this world, and I can only say a massive "thank you" to you all for...
Such a kind and loving welcome for both me and my wife during her stay here. Nursing care was absolutely superb. Even in her confused condition, she still would say she was at peace and comfortable. Her personal care was out of this world, and I can only say a massive "thank you" to you all for everything.
Thank you so much for this amazing review. I will share this with the team who cared for your lovely wife - they will be so pleased.
The care and kindness at Westwood House are exceptional. From the moment we first visited we felt confident that our mother would be very well looked after here. All of the staff are warm and welcoming, no matter how busy they are and nothing is too much trouble. Our mother, who has complex needs,...
The care and kindness at Westwood House are exceptional. From the moment we first visited we felt confident that our mother would be very well looked after here. All of the staff are warm and welcoming, no matter how busy they are and nothing is too much trouble. Our mother, who has complex needs, is treated professionally, with respect, love and good humour. Communication with staff is very much a two-way process, and liaising with the senior team is very easy – there is a great sense of mutual trust throughout which makes visiting such a joy. The home has a lovely atmosphere, it's always spotlessly clean and well-kept, and the facilities for residents and their guests are really lovely. There's also a lovely garden! At what is a really difficult time of life for many, this is as close to 'being at home' as it possibly could be. Settling in was hard for her, and for us all, but we've got there together, with the help and support of all at Westwood House.
Thank you so much for your positive feedback-I will be sure to share this with our staff team at Westwood.
The staff at Westwood House are all incredibly friendly, attentive and welcoming to residents and visitors. The office staff, carers and hospitality staff are all so professional and respectful in how they treat our mother. We appreciate very much the nursing staff who have been diligent in...
The staff at Westwood House are all incredibly friendly, attentive and welcoming to residents and visitors. The office staff, carers and hospitality staff are all so professional and respectful in how they treat our mother. We appreciate very much the nursing staff who have been diligent in ensuring Mum is comfortable and her needs are met. The furnishings, the gardens and the food are all high quality but most important of all the level of care given to Mum has been excellent and we are very grateful to Westwood House for providing her with all the support she needs.
Thank you very much for your review of Westwood House. I will share this with the team. I am sure they will be delighted with your feedback.
This is a friendly home, and the staff are wonderful. My uncle gets great care, and the staff are very understanding to every resident and their needs. They were brilliant over the Covid period to keep everyone safe.
This is a friendly home, and the staff are wonderful. My uncle gets great care, and the staff are very understanding to every resident and their needs. They were brilliant over the Covid period to keep everyone safe.
Thank you very much for taking the time to write this review. Thank you for your kind words, we are really pleased that you and your uncle are happy. Many thanks.
The home is beautiful. Full of professional and friendly staff. The garden is big and is very well-kept. My nan is very well cared for by staff and the management seem very varied and keep my nan engaged and entertained.
The home is beautiful. Full of professional and friendly staff. The garden is big and is very well-kept. My nan is very well cared for by staff and the management seem very varied and keep my nan engaged and entertained.
Thank you very much for taking the time to write this review. We are pleased you are happy with the care your loved one is receiving. Thank you.
I find the home an excellent place to live, and the very kind staff and management to care for your needs.
I find the home an excellent place to live, and the very kind staff and management to care for your needs.
Thank you very much for taking the time to write this review, and thank you for your kind words. Many thanks.
Staff are always very helpful and friendly.
Staff are always very helpful and friendly.
Thank you very much for taking the time to write this review, and thank you for your kind words. Many thanks.
All the staff are friendly and courteous and very polite. The staff were very quick after mum had a fall and had to go into hospital for 2 to 3 days and mum enjoyed the company. For her very short stay in Westwood House and her tea as she loved her tea.
All the staff are friendly and courteous and very polite. The staff were very quick after mum had a fall and had to go into hospital for 2 to 3 days and mum enjoyed the company. For her very short stay in Westwood House and her tea as she loved her tea.
Thank you very much for your lovely feedback. It was lovely to have your mum with us even for a short time and we are all very happy that she enjoyed her tea so much.
Very professional, listening and communicative in difficult times. Staff are attentive despite being highly pressed for time. They will listen to any issues and offer solutions or help. Overall Care is very good.
Very professional, listening and communicative in difficult times. Staff are attentive despite being highly pressed for time. They will listen to any issues and offer solutions or help. Overall Care is very good.
Thank you for your feedback, we will pass this onto the staff team.
All the carers and support staff provide an excellent standard of care to my mother. Their attitude and approach are very caring and attentive. The managers are aware of all the relevant issues and address them effectively. I feel comfortable when I leave my mother after visits that she is being...
All the carers and support staff provide an excellent standard of care to my mother. Their attitude and approach are very caring and attentive. The managers are aware of all the relevant issues and address them effectively. I feel comfortable when I leave my mother after visits that she is being very well cared for.
Thank you very much for your positive feedback and we are pleased that you feel Mum is being well cared for.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Piece by piece, smile by smile… the picture started coming to life! Residents at Westwood House enjoyed a relaxing jigsaw session out in the garden, working together to search, match...
Look, learn, laugh and explore — there was something new around every corner! Residents from Westwood House stepped into a world of colour, culture and curiosity during their museum trip....
Roll it high, climb the ladder… just don’t land on a snake! Residents at Westwood House enjoyed a giant game of Snakes & Ladders, complete with an enormous dice and...
There are no accreditations posted yet for Barchester Westwood House Care Home.
I am a Registered General Nurse with over 8 years of...
Hi, my name is Ivan Santos, and I am the General Manager here at Westwood House Care Home.I am a Registered General Nurse with over 8 years of experience across adult social care, nursing homes and NHS acute services, including Accident & Emergency and Acute Medical Units.
I joined Barchester Healthcare as a Senior Nurse and Clinical Lead and have since progressed into the General Manager role. Throughout my career, I have developed a passion for caring for older people, particularly those living with dementia, complex nursing needs and individuals requiring end-of-life care.
I have continued to develop my knowledge and leadership skills by completing the Level 5 Diploma in Leadership for Adult Care with Distinction, alongside qualifications in Team Leadership and Nursing Practice Education and Assessment.
The team and I are committed to ensuring that every resident receives safe, compassionate and person-centred care in a warm and welcoming environment.
We are incredibly proud of our dedicated team and the positive culture we have created at Westwood House. This is a happy, caring home where residents are supported to live fulfilling lives, and we would be delighted to welcome you for a visit and show you everything our wonderful home has to offer.
I hold a Bachelor of Science in Nursing...
Hi, my name is Priscilla Pasamanero, and I am the Clinical Deputy Manager here at Westwood House Care Home.I hold a Bachelor of Science in Nursing and bring over 11 years of nursing experience to Westwood House. I began my career as an Emergency Room Nurse in the Philippines before progressing into leadership roles, where I developed my passion for delivering high-quality care and supporting others.
I joined Barchester Healthcare in 2020 as a Registered Nurse and was promoted to Unit Manager within a year. Today, as Clinical Deputy Manager, I am committed to ensuring our residents receive safe, compassionate and person-centred care while supporting our dedicated team to provide the highest standards every day.
The team and I are proud of the warm and welcoming environment we have created at Westwood House, and we look forward to welcoming you for a visit.
My name is Joanne Thompson, and I have been proud to be part of the Westwood House team since 18th February 2020 as the Home Administrator.
With...
My name is Joanne Thompson, and I have been proud to be part of the Westwood House team since 18th February 2020 as the Home Administrator.
With over 15 years of experience within the care industry, I work closely alongside the General Manager and Clinical Lead to help ensure that Westwood House runs smoothly, efficiently, and professionally at all times. My role is centred around providing dedicated support to residents, families, colleagues, and visitors, helping to create a welcoming and well-organised home environment.
As Home Administrator, I oversee a wide range of key areas including Finance, Recruitment, Human Resources, Learning & Development, and Customer Experience. I am a highly motivated and committed individual, passionate about supporting the team and ensuring that a person-centred approach is reflected in every aspect of life at Westwood House.
I am Claude, the Unit Manager of Memory Lane at Westwood House Care Home. I am passionate about providing compassionate, person-centred dementia care...
I am Claude, the Unit Manager of Memory Lane at Westwood House Care Home. I am passionate about providing compassionate, person-centred dementia care that promotes dignity, independence, and quality of life for every resident. Throughout my nursing career, I have had the privilege of supporting older people and their families, and I understand the importance of creating a safe, familiar, and reassuring environment for those living with memory loss.
Working alongside our dedicated team, I strive to deliver high standards of care while ensuring every resident is treated with kindness, respect, and understanding. Building meaningful relationships with residents and their loved ones is at the heart of what I do, and I am proud to be part of a team that is committed to making Memory Lane a place where residents feel valued, supported, and truly at home.
I am the Maintenance Manager at Westwood House and have been here for almost 9 years now. I am responsible for ensuring that the home meets all...
I am the Maintenance Manager at Westwood House and have been here for almost 9 years now. I am responsible for ensuring that the home meets all Health & Safety requirements and fire Legislation requirements.
I am happy to help you personalise your loved one's bedrooms by placing pictures and personal possessions.
Since joining Westwood House, I've discovered just how much a meaningful activity can brighten someone's day. I love getting to know our residents,...
Since joining Westwood House, I've discovered just how much a meaningful activity can brighten someone's day. I love getting to know our residents, learning about their interests and life stories, and using that to create activities that are enjoyable, inclusive, and personal to them.
Whether we're celebrating a special occasion, getting creative with arts and crafts, enjoying quizzes and games, exercising together, or heading out on a community trip, my goal is always to make sure everyone feels involved and has something to look forward to.
The best part of my job is seeing residents smile, laugh, share memories, and build friendships. It's incredibly rewarding to know that even the smallest moments can make a real difference. I'm proud to be part of the Westwood House family and look forward to creating many more happy memories with our residents and their loved ones.
Hello, my name is Jessica. I was born and raised in Portugal and moved to London ten years ago to begin my professional journey. After working...
Hello, my name is Jessica. I was born and raised in Portugal and moved to London ten years ago to begin my professional journey. After working primarily in hospitality, I joined Barchester in 2020 during the COVID-19 pandemic, first as a Carer and later as an Activities Assistant. Supporting residents, building meaningful relationships and bringing moments of happiness into their lives became an incredibly rewarding experience that helped me grow both personally and professionally.
In 2021, I left Barchester to develop my career in hotel management, but I soon realised how much I missed the sense of purpose that comes from working with residents. I therefore returned as a Bank Activities Assistant. Seeing residents smile, helping them feel included and creating joyful, meaningful experiences gives me a genuine sense of fulfilment and reminds me why this role is so special.
My name is Beverley Taylor, and I am a Staff Nurse at Westwood House Care Home, part of Barchester Healthcare. I have been a Registered Nurse since...
My name is Beverley Taylor, and I am a Staff Nurse at Westwood House Care Home, part of Barchester Healthcare. I have been a Registered Nurse since 2002, after graduating from King’s College University.
I spent over 20 years working at King’s College Hospital, where I was based in the Renal Dialysis and High Dependency Unit. Throughout my career there, I developed strong clinical and leadership skills and eventually retired in 2024 as a Ward Manager. My time in the NHS shaped me into the nurse I am today and gave me a deep appreciation for high standards, teamwork, and compassionate care. In November 2024, I joined Westwood House Care Home, where I now use my experience to care for older adults and residents living with dementia.
I am passionate about providing person-centred care and ensuring residents feel safe, respected, and valued. I genuinely enjoy working with the team at Westwood House. Building strong relationships with both colleagues and residents is very important to me, and I take pride in helping create a warm, family-like environment. I believe strongly in a whole-team approach to care, where communication, support, and collaboration are key.
I truly love my role and look forward to coming to work each day, knowing I am part of a team that works together to provide the best possible care for our residents.
I originally came to the UK from India in 2022 and joined Barchester Healthcare as a Senior Carer. Although my ambition was always to continue my...
I originally came to the UK from India in 2022 and joined Barchester Healthcare as a Senior Carer. Although my ambition was always to continue my nursing career, I was unable to come to the UK as a Registered Nurse initially. With Barchester’s support and encouragement, I successfully completed my CBT and OSCE examinations, obtained my NMC PIN, and progressed into my role as a Registered Nurse.
I am proud to be part of the team at Westwood House, where I work alongside dedicated colleagues who are committed to delivering high-quality, person-centred care. Barchester has played an important role in my professional development, and I am grateful for the opportunities I have been given to grow my career.
I am passionate about making a positive difference in the lives of our residents by providing compassionate, individualised care. Outside of work, I enjoy listening to music and watching movies, which help me relax and maintain a healthy work-life balance.
My journey to becoming a nurse began when I moved from India to the UK in 2023 as an international nursing student, leaving my family behind to...
My journey to becoming a nurse began when I moved from India to the UK in 2023 as an international nursing student, leaving my family behind to follow my dream. After graduating in 2026, I was proud to begin my career with Barchester Healthcare, where I found not just a job, but a welcoming and supportive community.
I am now part of the wonderful team at Westwood House Barchester Care Home, and I truly enjoy coming to work every day. From the very beginning, I have felt supported, valued, and encouraged to grow professionally. Barchester is committed to helping its colleagues develop and progress in their careers, and I am grateful to be part of such a caring and inspiring team. Outside of nursing, I have a real passion for drawing, and I hope to share this with our residents by introducing creative art activities that encourage self-expression, conversation, and enjoyment.
My name is Nicola Deegan, a highly capable and compassionate Administrative Assistant/Receptionist. I have been part of the team since June 2017....
My name is Nicola Deegan, a highly capable and compassionate Administrative Assistant/Receptionist. I have been part of the team since June 2017. With my experience providing optimal assistance to both the Home Administrator and General Manager, I enjoy interacting with the residents and their families and friends, and I always strive to find solutions and offer assistance for any issues that may arise. I am committed to ensuring the highest level of care and support through best practices at Barchester.
Westwood House is a fascinating and enjoyable place to work because no two days are the same.
Hayley joined Westwood House in 2025 as our Head Chef, bringing over 20 years of culinary experience and a passion for creating delicious, nutritious...
Hayley joined Westwood House in 2025 as our Head Chef, bringing over 20 years of culinary experience and a passion for creating delicious, nutritious meals that bring people together.
Before joining Westwood House, Hayley worked at a luxury care home in Dartford, where she led a team of eight chefs and kitchen staff. She was responsible for menu planning, quality control and catering for around 75 residents, while also helping to deliver a bistro-style dining experience and private dining events.
Hayley believes that great food is at the heart of great care. She enjoys getting to know each resident, learning about their favourite meals and creating menus that reflect their tastes, preferences and nutritional needs. Her love of baking is especially appreciated, with homemade cakes and treats bringing smiles to residents and visitors alike.
With her warm, approachable nature and dedication to high-quality dining, Hayley plays an important role in creating enjoyable mealtimes and meaningful moments for everyone at Westwood House.
Hello, I am Viorica. I'm from Russia, and it’s been an honour to be part of the Westwood House team for over 10 years, having joined around 2016....
Hello, I am Viorica. I'm from Russia, and it’s been an honour to be part of the Westwood House team for over 10 years, having joined around 2016. Throughout my time here, I have gained valuable experience across different roles within the home, which has helped me build strong relationships with residents, colleagues, and families.
As part of the Housekeeping team, I take great pride in helping to maintain a clean, comfortable, and welcoming environment for our residents. I love caring for the people around me, communicating with residents and staff, and doing my part to make Westwood House feel like a warm and homely place.
My name is Marcia, and I have been working at Westwood House for the past four years. Originally from the Caribbean, I have previous experience as a...
My name is Marcia, and I have been working at Westwood House for the past four years. Originally from the Caribbean, I have previous experience as a Carer, which helped shape my caring approach and my commitment to delivering high-quality support.
I am dedicated to creating a positive and respectful environment for residents. I enjoy communicating with residents and colleagues, building trust, and making sure each person receives care that is thoughtful, kind, and centred around their individual needs.
Hello, I am Funmilayo. My journey with Westwood House began all the way back in 2004—marking 22 years of golden time spent here with utmost ambition and passion.
My name is Laura, and I am originally from the Philippines. I work as part of the Westwood House care team, where I support residents with...
My name is Laura, and I am originally from the Philippines. I work as part of the Westwood House care team, where I support residents with compassion, patience, and a genuine commitment to their wellbeing.
I find great meaning in caring for residents and being part of their everyday lives. Whether through offering support, sharing conversations, or helping them feel comfortable and respected, I always aim to bring warmth, kindness, and reassurance to those around me.
My name is Cris, and I have been working in the care sector for the past six years. Originally from the Philippines, I have gained valuable care...
My name is Cris, and I have been working in the care sector for the past six years. Originally from the Philippines, I have gained valuable care experience in different settings, including caring roles in Israel, Winchester, and Emily Jackson Care Home within Barchester.
I am truly passionate about caring for residents and making a positive difference in their day. One of the most rewarding parts of my role is seeing residents smile and receiving their kind blessings, which makes my work feel deeply meaningful and fulfilling.
Hello, I’m Winsome, and I joined Westwood House in October 2025. I bring over 15 years of experience as a Carer, having worked across different care...
Hello, I’m Winsome, and I joined Westwood House in October 2025. I bring over 15 years of experience as a Carer, having worked across different care branches and supported many residents with compassion, patience, and understanding.
Care has always been a meaningful part of my life, and I find great fulfilment in helping residents feel safe, comfortable, and valued. I enjoy building warm relationships with those I care for and supporting them in a way that brings comfort, dignity, and reassurance.
My name is Aneesha, and I joined the Westwood House team in January 2026 as a Carer.
Before joining Westwood House, I gained valuable experience...
My name is Aneesha, and I joined the Westwood House team in January 2026 as a Carer.
Before joining Westwood House, I gained valuable experience working in another nursing home, where I developed my passion for supporting others with kindness, dignity, and compassion. I am from India and love to bring warmth, dedication, and a caring nature to my role every day.
I am truly motivated by the opportunity to make a positive difference in residents’ lives. I love caring for our residents as I would my own family, taking the time to listen, support, and comfort them while helping them feel valued, respected, and at home.
Hi, Fatmata here. It’s been lovely to be part of the Westwood House team for the past three years. Before joining Westwood House, I also worked as a...
Hi, Fatmata here. It’s been lovely to be part of the Westwood House team for the past three years. Before joining Westwood House, I also worked as a Carer, where I gained valuable experience in supporting people with kindness, patience, and compassion.
I am passionate about providing high-quality, person-centred care and helping residents feel comfortable, respected, and valued. I take pride in building positive relationships with residents, families, and colleagues, and in making a meaningful difference in the lives of those I care for.
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