Search...

Barchester Westwood House Care Home

9 Westwood Hill, Sydenham, London SE26 6BQ
Barchester Healthcare Ltd Logo
Jobs
Barchester Westwood House Care Home logo
They will listen to any issues and offer solutions or help. Overall Care is very good.Nick R(Son of Resident/Service User)
Barchester Westwood House Care Home, London
All the staff are friendly and courteous and very polite.T B(Son of Resident/Service User)
Barchester Westwood House Care Home, London
It is with great comfort that I entrust them with the care of my mum.G N(Daughter of Resident/Service User)
Barchester Westwood House Care Home, London

Westwood House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available around-the-clock who are also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified...  

Care Provided by Barchester Westwood House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,122N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Westwood House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ivan Dos Santos (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (44)

Visiting

  • Visiting is open apart from protected mealtimes.

Parking

  • Own private off road car park for visitors to the home.

Barchester Westwood House Care Home Reviews (98)

Submit a Review
9.6

Barchester Westwood House Care Home has a Review Score of 9.6 (9.648) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Westwood House Care Home has 98 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester Westwood House Care Home
Loading...
Showing 98 reviews matching selected criteria
Review from D C (Son of Resident) published on 26 April 2019 Submitted via Postal Card
Overall Experience
My mother seemed to find her experience in the home 'a new chapter' in her life rather than a steady degeneration of her faculties.
Several members of staff went above their main duties to make her final days more bearable.

At the end, four carers came to offer their condolences and complimentary comments, which made the final throes much more bearable.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for your comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah Y (Daughter of Resident) published on 20 March 2019 Submitted via Postal Card
Overall Experience

From the moment w arrived with Dad, the warmth, friendliness and care were evident. The staff are very caring and treated Dad with dignity, care and respect. The family felt very reassured that Dad was well cared for and safe, with his interests catered for. Thank you to all the staff.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home
Dear Sarah,

Thank you for your feedback. It has been a pleasure to have your Dad with us here at Westwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard P (Son of Resident) published on 8 March 2019 Submitted via Website
Overall Experience
My mother came to Westwood House over 7 years ago from hospital where she had been treated for a severe delayed grief reaction at the loss of my father whom she had married when she was 21 years old and still adored. She was 94 years old at that time.

She blossomed in the warm, loving atmosphere of Westwood House. The quality of care which she received from all the staff was outstanding. It was a great comfort to us that she was so happy there. While she loved coming out and seeing her children, grandchildren and great-grandchildren, she was always happy to return to Westwood House to see the nurses and carers who had almost become part of her family too and to share, with them, news of her offspring and the events of her day out. She made many friends among the residents and staff and the staff there always made us, her family, very welcome, so that they became our friends too. She died, aged just over 100, having received faultless, dignified, care throughout.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Dear Richard

Thank you so much for your lovely comments - it was a real pleasure to be part of your Mums life throughout her time here with us all at Westwood House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M G (Friend of Resident) published on 23 January 2019 Submitted via Postal Card
Overall Experience
I have visited a patient in this home over the past year and have always been impressed with the establishment.
The reception staff are welcoming, professional and the staff always seem helpful and caring.

Having been in the nursing profession, I am aware of criticism in the sector and am impressed with your home in Sydenham. Well done!

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for your positive feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Ian J (Son of Resident) published on 14 January 2019 Submitted via Postal Card
Overall Experience

Westwood House is an exceptional care home which my father and my late mother lived. The staff are excellent, they really care and go the extra mile and they do feel like an extended family. It may have a lot to do with continuity of staff and well-run management that gives the very homely atmosphere and friendliness. I hope to be staying here myself in the future.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you very much for your lovely comments. We will certainly welcome you to Westwood House in the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Keith M (Son of Resident) published on 22 November 2018 Submitted via Postal Card
Overall Experience
Thank you to all the wonderful staff at Barchester Westwood House Care Home.
You all made it a "home", a proper home, for my mum. Every one of you should be proud.

You lovely, lovely people.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you so very much for this lovely feedback - this is exactly what we strive to do for all of our residents. I am so pleased that you were all so happy with the care we provided. I will ensure this is fed back to all the staff involved.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane C (Daughter of Resident) published on 16 November 2018 Submitted via Postal Card
Overall Experience

Westwood House is such a caring home with the most amazing and supportive staff. Nothing was ever too much for them and the care they gave to my mother in the last year of her life was fantastic. They were respectful, genuinely caring and were always available to have a chat with my family and I if ever we needed it. It was a worrying time looking for care homes and I instantly had a good vibe when I first contacted the home. This remained the same throughout my mother's time at the home. I would thoroughly recommend.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Dear Jane

Thank you for your thoughtful comments. It was an honour and a privilege to be part of your Mother's life here throughout her time with us. She will be missed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony H (Resident / Service User) published on 22 October 2018 Submitted via Postal Card
Overall Experience
I have been a resident in the home for almost three months.
When I arrived, I could barely walk and my blood sugar levels were quite high. I leave on October 2nd. Now I can walk - with a frame, several hundred yards, without a break and my blood sugar levels are considerably low.

I am entirely satisfied with my stay at the home which was recommended to me by medical staff. I feel the home is caring and sympathetic and the staff are excellent.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Dear Anthony,

Thank you for your lovely feedback. It was a pleasure to meet you and I am glad that you are now well enough to return home. Please pop in anytime if you would like to for a catch up!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lizzie H (Daughter of Resident) published on 16 July 2018 Submitted via Website
Overall Experience

I just have to praise the wonderful staff at Westwood. My hundred-year-old mother is becoming increasingly frail and it is just wonderful to see how the carers are constantly personalising the level of care they give to her. Their attention to detail is quite amazing. I watched as one incredible carer gently asked my mum to lean forward after she had been helped into her wheelchair so that the carer could gently smooth the back of my mum’s cardigan ensuring that it was totally comfy for her! One mention that my mum had begun to get rather uncomfortable sitting in her wheelchair and immediately a pressure cushion was placed in her chair. The same brilliant carer then made sure that everyone knew to use the cushion each time she was in her wheelchair. The thoughtfulness and kindness of the carers are amazing. Everything they do is absolutely for her comfort - they know her so well and meet her every need. Thank you to all those amazing carers and nurses!

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for your lovely feedback - I will pass that on to the staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rob M (Son of Resident) published on 18 May 2018 Submitted via Postal Card
Overall Experience

It was a very difficult transition for my father coming into nursing care and the staff at Westwood House got him to a place of acceptance and comfort very quickly. The staff have always been very welcoming to me and my family and we feel very secure knowing that my father is getting the right care in the most compassionate way. It is also a testament to the management employed at Westwood House.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for your lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E P (Daughter-in-law of Resident) published on 16 May 2018 Submitted via Postal Card
Overall Experience

My mother-in-law has resided in the nursing home for seven years. During this period, her physical and mental health has been met with great care, professionalism and compassion. She celebrated her 100th birthday and the day was full of love and joy with all staff and residents participating.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine Q (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card
Overall Experience

In the time my Mum has been here, the care has been consistent and we are very pleased with all that has been done for her. The carers are good and patient with her. The standard of cleanliness is excellent and food very tasty. Staff are very welcoming to me when I visit.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for your positive feedback. I will pass this on to the Chef and the staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I B (Resident / Service User) published on 1 May 2018 Submitted via Postal Card
Overall Experience

As a resident, I enjoy it here. I like the food and my room. The dining room is nice and bright.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for your lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

Excellent staff. Nothing too much trouble.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dena E (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card
Overall Experience

Since my Mother came to Westwood House she has been very happy. Staff are very good with her and she is cared for. I feel that there should be more activities that would help her with using the skills that she has. However, I would recommend Westwood House to anyone that needed their loved one to be cared for.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for this lovely feedback. I am glad that your Mum has settled in well with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Daughter of Resident) published on 23 April 2018 Submitted via Website
Overall Experience

My mother has been at Westwood House Care Home for five years. Over that time, care has been okay, though not perfect. But since the new manager has taken over she has really worked hard to get to grips with this and there is a noticeable improvement, especially on creating a warm and caring community, which is the most important thing. The refurbishment looks lovely, but warmth and caring are what really matter. Some staff were already outstanding at this, but, especially over the past year, the manager has really transformed the feel of the place and the way all staff interact with residents. This is to be applauded because effecting cultural change is incredibly hard, but at Westwood House Care Home it is noticeable the minute you walk in the door now. Well done all.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you so much for this observation - this is very reassuring to hear.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cetti P (Friend of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

I visit my friend often and I find the staff very friendly and the home is very nice. My friend seems very happy here and I would recommend this home to friends.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for your lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathleen M (Resident / Service User) published on 12 April 2018 Submitted via Postal Card
Overall Experience

Came nearly 3 years ago and have gradually needed more care which I have received with kindness.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you Kathleen for your lovely feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T C (Wife of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

The overwhelming strength of this care home is the staff. They show compassion and care to both residents and their families that goes way beyond the norm.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you for your positive feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A T (Relative of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

The refurbishment of the home has made a very big improvement to the place and seems to have made a positive difference to the standards of care. We hope this continues.

Reply from Stella Bernatek, General Manager at Barchester Westwood House Care Home

Thank you very much for your positive comments. It is good to see that you have noticed a very positive outcome for our recent refurbishment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (71) & Events (2)

News
  • 10 Aug 2026

    Lift, stretch, and sway… who says exercise can’t brighten the day? Our residents had a wonderful time taking part in today’s arm and hand exercise session, keeping active while enjoying...

  • 10 Aug 2026

    A paw, a cuddle, a happy sigh… who knew such little paws could lift spirits so high? Today, our lounge was filled with wagging tails, happy faces and moments of...

  • 10 Aug 2026

    Flutter, flutter, up so high… look around, a butterfly! Our residents enjoyed a wonderful visit to the butterfly house at Forest Hill Museum, where they were surrounded by beautiful butterflies,...

Upcoming Events

Awards / Recognitions (35)

Accreditations

There are no accreditations posted yet for Barchester Westwood House Care Home.

Meet the Team (21)

Ivan Dos Santos
Ivan Dos SantosJob Title:General ManagerJoined: 2026
Hi, my name is Ivan Santos, and I am the General Manager here at Westwood House Care Home.

I am a Registered General Nurse with over 8 years of experience across adult social care, nursing homes and NHS acute services, including Accident & Emergency and Acute Medical Units.

I joined Barchester Healthcare as a Senior Nurse and Clinical Lead and have since progressed into the General Manager role. Throughout my career, I have developed a passion for caring for older people, particularly those living with dementia, complex nursing needs and individuals requiring end-of-life care.

I have continued to develop my knowledge and leadership skills by completing the Level 5 Diploma in Leadership for Adult Care with Distinction, alongside qualifications in Team Leadership and Nursing Practice Education and Assessment.

The team and I are committed to ensuring that every resident receives safe, compassionate and person-centred care in a warm and welcoming environment.

We are incredibly proud of our dedicated team and the positive culture we have created at Westwood House. This is a happy, caring home where residents are supported to live fulfilling lives, and we would be delighted to welcome you for a visit and show you everything our wonderful home has to offer.

Priscilla Pasamanero
Priscilla PasamaneroJob Title:Clinical Deputy ManagerJoined: 2026
Hi, my name is Priscilla Pasamanero, and I am the Clinical Deputy Manager here at Westwood House Care Home.

I hold a Bachelor of Science in Nursing and bring over 11 years of nursing experience to Westwood House. I began my career as an Emergency Room Nurse in the Philippines before progressing into leadership roles, where I developed my passion for delivering high-quality care and supporting others.

I joined Barchester Healthcare in 2020 as a Registered Nurse and was promoted to Unit Manager within a year. Today, as Clinical Deputy Manager, I am committed to ensuring our residents receive safe, compassionate and person-centred care while supporting our dedicated team to provide the highest standards every day.

The team and I are proud of the warm and welcoming environment we have created at Westwood House, and we look forward to welcoming you for a visit.

Joanne Thompson
Joanne ThompsonJob Title:Home AdministratorJoined: 2020

My name is Joanne Thompson, and I have been proud to be part of the Westwood House team since 18th February 2020 as the Home Administrator.

With over 15 years of experience within the care industry, I work closely alongside the General Manager and Clinical Lead to help ensure that Westwood House runs smoothly, efficiently, and professionally at all times. My role is centred around providing dedicated support to residents, families, colleagues, and visitors, helping to create a welcoming and well-organised home environment.

As Home Administrator, I oversee a wide range of key areas including Finance, Recruitment, Human Resources, Learning & Development, and Customer Experience. I am a highly motivated and committed individual, passionate about supporting the team and ensuring that a person-centred approach is reflected in every aspect of life at Westwood House.

Claude Musangi
Claude MusangiJob Title:Memory Lane Unit ManagerJoined: 2025

I am Claude, the Unit Manager of Memory Lane at Westwood House Care Home. I am passionate about providing compassionate, person-centred dementia care that promotes dignity, independence, and quality of life for every resident. Throughout my nursing career, I have had the privilege of supporting older people and their families, and I understand the importance of creating a safe, familiar, and reassuring environment for those living with memory loss.

Working alongside our dedicated team, I strive to deliver high standards of care while ensuring every resident is treated with kindness, respect, and understanding. Building meaningful relationships with residents and their loved ones is at the heart of what I do, and I am proud to be part of a team that is committed to making Memory Lane a place where residents feel valued, supported, and truly at home.

Mary Plante
Mary PlanteJob Title:Senior NurseJoined: 2024

Mary joined Westwood House in 2024. Originally from Ireland, Mary joined Westwood House two years ago and quickly became a much-loved member of the team. Her warm personality and sense of humour help residents feel at ease, and she believes that a smile or a laugh can make all the difference to someone’s day. One of her favourite parts of being a nurse is taking the time to sit with residents, hear about where they grew up, the jobs they did, the families they raised and the memories that have shaped their lives. She says every resident has an incredible story to tell, and she feels privileged to be the one listening.

For Mary, nursing is about so much more than clinical care. It’s about building trust, making people feel valued and treating every resident as an individual. She loves being part of the Westwood House family and enjoys working alongside a caring team who all share the same goal – helping residents feel happy, comfortable and truly at home.

Suresh Deonandan
Suresh DeonandanJob Title:Maintenance ManagerJoined: 2014

I am the Maintenance Manager at Westwood House and have been here for almost 9 years now. I am responsible for ensuring that the home meets all Health & Safety requirements and fire Legislation requirements.

I am happy to help you personalise your loved one's bedrooms by placing pictures and personal possessions.

Shazzy Khanna
Shazzy KhannaJob Title:Lifestyle CoordinatorJoined: 2026

Since joining Westwood House, I've discovered just how much a meaningful activity can brighten someone's day. I love getting to know our residents, learning about their interests and life stories, and using that to create activities that are enjoyable, inclusive, and personal to them.

Whether we're celebrating a special occasion, getting creative with arts and crafts, enjoying quizzes and games, exercising together, or heading out on a community trip, my goal is always to make sure everyone feels involved and has something to look forward to.

The best part of my job is seeing residents smile, laugh, share memories, and build friendships. It's incredibly rewarding to know that even the smallest moments can make a real difference. I'm proud to be part of the Westwood House family and look forward to creating many more happy memories with our residents and their loved ones.

Jessica Borges
Jessica BorgesJob Title:Activities AssistantJoined: 2026

Hello, my name is Jessica. I was born and raised in Portugal and moved to London ten years ago to begin my professional journey. After working primarily in hospitality, I joined Barchester in 2020 during the COVID-19 pandemic, first as a Carer and later as an Activities Assistant. Supporting residents, building meaningful relationships and bringing moments of happiness into their lives became an incredibly rewarding experience that helped me grow both personally and professionally.

In 2021, I left Barchester to develop my career in hotel management, but I soon realised how much I missed the sense of purpose that comes from working with residents. I therefore returned as a Bank Activities Assistant. Seeing residents smile, helping them feel included and creating joyful, meaningful experiences gives me a genuine sense of fulfilment and reminds me why this role is so special.

Beverley Taylor
Beverley TaylorJob Title:Registered NurseJoined: 2024

My name is Beverley Taylor, and I am a Staff Nurse at Westwood House Care Home, part of Barchester Healthcare. I have been a Registered Nurse since 2002, after graduating from King’s College University.

I spent over 20 years working at King’s College Hospital, where I was based in the Renal Dialysis and High Dependency Unit. Throughout my career there, I developed strong clinical and leadership skills and eventually retired in 2024 as a Ward Manager. My time in the NHS shaped me into the nurse I am today and gave me a deep appreciation for high standards, teamwork, and compassionate care. In November 2024, I joined Westwood House Care Home, where I now use my experience to care for older adults and residents living with dementia.

I am passionate about providing person-centred care and ensuring residents feel safe, respected, and valued. I genuinely enjoy working with the team at Westwood House. Building strong relationships with both colleagues and residents is very important to me, and I take pride in helping create a warm, family-like environment. I believe strongly in a whole-team approach to care, where communication, support, and collaboration are key.

I truly love my role and look forward to coming to work each day, knowing I am part of a team that works together to provide the best possible care for our residents.

Anju Poulose
Anju PouloseJob Title:Registered General NurseJoined: 2026

I originally came to the UK from India in 2022 and joined Barchester Healthcare as a Senior Carer. Although my ambition was always to continue my nursing career, I was unable to come to the UK as a Registered Nurse initially. With Barchester’s support and encouragement, I successfully completed my CBT and OSCE examinations, obtained my NMC PIN, and progressed into my role as a Registered Nurse.

I am proud to be part of the team at Westwood House, where I work alongside dedicated colleagues who are committed to delivering high-quality, person-centred care. Barchester has played an important role in my professional development, and I am grateful for the opportunities I have been given to grow my career.

I am passionate about making a positive difference in the lives of our residents by providing compassionate, individualised care. Outside of work, I enjoy listening to music and watching movies, which help me relax and maintain a healthy work-life balance.

Anandhu Ashokan
Anandhu AshokanJob Title:Registered General NurseJoined: 2026

My journey to becoming a nurse began when I moved from India to the UK in 2023 as an international nursing student, leaving my family behind to follow my dream. After graduating in 2026, I was proud to begin my career with Barchester Healthcare, where I found not just a job, but a welcoming and supportive community.

I am now part of the wonderful team at Westwood House Barchester Care Home, and I truly enjoy coming to work every day. From the very beginning, I have felt supported, valued, and encouraged to grow professionally. Barchester is committed to helping its colleagues develop and progress in their careers, and I am grateful to be part of such a caring and inspiring team. Outside of nursing, I have a real passion for drawing, and I hope to share this with our residents by introducing creative art activities that encourage self-expression, conversation, and enjoyment.

Nicola Deegan
Nicola DeeganJob Title:Administrative AssistantJoined: 2017

My name is Nicola Deegan, a highly capable and compassionate Administrative Assistant/Receptionist. I have been part of the team since June 2017. With my experience providing optimal assistance to both the Home Administrator and General Manager, I enjoy interacting with the residents and their families and friends, and I always strive to find solutions and offer assistance for any issues that may arise. I am committed to ensuring the highest level of care and support through best practices at Barchester.

Westwood House is a fascinating and enjoyable place to work because no two days are the same.

Hayley Cook
Hayley CookJob Title:Head ChefJoined: 2026

Hayley joined Westwood House in 2025 as our Head Chef, bringing over 20 years of culinary experience and a passion for creating delicious, nutritious meals that bring people together.

Before joining Westwood House, Hayley worked at a luxury care home in Dartford, where she led a team of eight chefs and kitchen staff. She was responsible for menu planning, quality control and catering for around 75 residents, while also helping to deliver a bistro-style dining experience and private dining events.

Hayley believes that great food is at the heart of great care. She enjoys getting to know each resident, learning about their favourite meals and creating menus that reflect their tastes, preferences and nutritional needs. Her love of baking is especially appreciated, with homemade cakes and treats bringing smiles to residents and visitors alike.

With her warm, approachable nature and dedication to high-quality dining, Hayley plays an important role in creating enjoyable mealtimes and meaningful moments for everyone at Westwood House.

Viorica Stratu
Viorica StratuJob Title:HousekeepingJoined: 2016

Hello, I am Viorica. I'm from Russia, and it’s been an honour to be part of the Westwood House team for over 10 years, having joined around 2016. Throughout my time here, I have gained valuable experience across different roles within the home, which has helped me build strong relationships with residents, colleagues, and families.

As part of the Housekeeping team, I take great pride in helping to maintain a clean, comfortable, and welcoming environment for our residents. I love caring for the people around me, communicating with residents and staff, and doing my part to make Westwood House feel like a warm and homely place.

Marcia Walker
Marcia WalkerJob Title:Senior CarerJoined: 2022

My name is Marcia, and I have been working at Westwood House for the past four years. Originally from the Caribbean, I have previous experience as a Carer, which helped shape my caring approach and my commitment to delivering high-quality support.

I am dedicated to creating a positive and respectful environment for residents. I enjoy communicating with residents and colleagues, building trust, and making sure each person receives care that is thoughtful, kind, and centred around their individual needs.

Funmilayo Oyedokun
Funmilayo OyedokunJob Title:Senior CarerJoined: 2024

Funmilayo joined Westwood House in 2024

Laura Grimshaw
Laura GrimshawJob Title:CarerJoined: 2021

My name is Laura, and I am originally from the Philippines. I work as part of the Westwood House care team, where I support residents with compassion, patience, and a genuine commitment to their wellbeing.

I find great meaning in caring for residents and being part of their everyday lives. Whether through offering support, sharing conversations, or helping them feel comfortable and respected, I always aim to bring warmth, kindness, and reassurance to those around me.

Cris Garcia
Cris GarciaJob Title:CarerJoined: 2026

My name is Cris, and I have been working in the care sector for the past six years. Originally from the Philippines, I have gained valuable care experience in different settings, including caring roles in Israel, Winchester, and Emily Jackson Care Home within Barchester.

I am truly passionate about caring for residents and making a positive difference in their day. One of the most rewarding parts of my role is seeing residents smile and receiving their kind blessings, which makes my work feel deeply meaningful and fulfilling.

Winsome Tennant
Winsome TennantJob Title:CarerJoined: 2025

Hello, I’m Winsome, and I joined Westwood House in October 2025. I bring over 15 years of experience as a Carer, having worked across different care branches and supported many residents with compassion, patience, and understanding.

Care has always been a meaningful part of my life, and I find great fulfilment in helping residents feel safe, comfortable, and valued. I enjoy building warm relationships with those I care for and supporting them in a way that brings comfort, dignity, and reassurance.

Aneesha Jacob
Aneesha JacobJob Title:CarerJoined: 2026

My name is Aneesha, and I joined the Westwood House team in January 2026 as a Carer.

Before joining Westwood House, I gained valuable experience working in another nursing home, where I developed my passion for supporting others with kindness, dignity, and compassion. I am from India and love to bring warmth, dedication, and a caring nature to my role every day.

I am truly motivated by the opportunity to make a positive difference in residents’ lives. I love caring for our residents as I would my own family, taking the time to listen, support, and comfort them while helping them feel valued, respected, and at home.

Fatmata Sawyer
Fatmata SawyerJob Title:CarerJoined: 2023

Hi, Fatmata here. It’s been lovely to be part of the Westwood House team for the past three years. Before joining Westwood House, I also worked as a Carer, where I gained valuable experience in supporting people with kindness, patience, and compassion.

I am passionate about providing high-quality, person-centred care and helping residents feel comfortable, respected, and valued. I take pride in building positive relationships with residents, families, and colleagues, and in making a meaningful difference in the lives of those I care for.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Westwood House Care Home to verify any information. View our terms and conditions. Barchester Westwood House Care Home has an Enhanced Service -more info.