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- Adelaide Care Home - Avery Healthcare







Adelaide Care Home in Bexleyheath is purpose-built and has an experienced and long-serving team who deliver compassionate care and support to residents and their families. Dementia, nursing care and respite services are offered as well as residential care.
At the home, the team warmly welcome couples or companions who want to continue their care journey together.
Everyone is encouraged to use the facilities of the home including the cinema room, spa...
Care Provided by Adelaide Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Adelaide Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Adelaide Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Shiella Davies (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (76)
Visiting
- When arriving at Adelaide care Home please press buzzer to gain access to reception.
Parking
- Adelaide Care Home has onsite free parking for all visitors.
Adelaide Care Home - Avery Healthcare Reviews (80)
Adelaide Care Home - Avery Healthcare has a Review Score of 9.8 (9.840) out of 10, based on 32 reviews in the last 2 years.
Over all time Adelaide Care Home - Avery Healthcare has 80 reviews.
My mother started living at Adelaide at the end of July. From the very start of her stay, she has been cared for by all members of staff, and they are so kind and helpful. Before Adelaide, mum was living on her own and could not cope. It's so comforting to know mum is now happy and cared for by so well. The home is so clean, the food looks lovely, and mum is kept clean at all times. We cannot thank Adelaide enough for making us all so happy and for everything they have done to make the move so easy.
My husband has dementia and is bedbound. Adelaide has been his home since January this year. I visit almost every day, and I couldn't wish for better care for him. All the staff are incredible and nothing is too much trouble for them. They are kind, friendly, caring and professional. The nursing staff always keep me up to date with his care. Knowing he is safe and well cared for is a huge comfort, as moving someone you love into a care home is a difficult decision. I highly recommend Adelaide. Thank you all.
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience. We're grateful for your trust in us and will continue to ensure your husband is safe, comfortable, and well looked after.
I found the staff very professional and polite. The care home is clean and well looked after. The rooms are clean, warm and bright. The nursing care is first class. For everyone. The residents are not left alone and well looked after. The food is good and varied and the activities are well manage. I cannot thank the staff enough for the care they provide. Very impressed and highly recommended.
Thank you so much for your lovely comment, it means so much to us to hear your kind words.
Mum was happy and settled during her time at Adelaide, from arriving during Covid restrictions, where the dedicated staff did their very best to accommodate her and us to visit when possible. Mum was treated with kindness, compassion and loved by all the wonderful staff who loved and cared for her and who made us feel very welcome when we visited and gave us the time to share any questions we needed. The dignity and compassion shown to Mum and the support and sympathy to us towards and during Mum's peaceful passing, we are so grateful for and will always remember.
Thank you for your kind words towards our staff, it is so lovely to hear these words. It was a pleasure caring for your loved one.
Mum went to Adelaide Care Home for respite care. She stayed for just over four months. During this time she was very happy. All the staff were very kind, caring and professional. They always kept us up to date/informed about mum's health. If I had any concerns about mum's health they were very attentive and got the appropriate professionals involved. As a family, we had complete peace of mind that mum's welfare was being looked after. They organised everything including medication. Thank you so much Adelaide we have no qualms about putting mum into the home as a permanent resident when the times comes.
Dear Emma,Thank you for your lovely compliment, we are glad Mum had a pleasant stay with us, we look forward to her return.
My mum was looked after at Adelaide Care Home for almost 3 years until she passed away in December 2024. I cannot fault the care and kindness she received during her battle with dementia. Thank you to all the staff for your professionalism, and also for the care and support you gave my dad on his daily visits to Mum, which always left him with a smile and comfort on the hardest of days.
My husband has advanced Alzheimer's and moved into Adelaide Care Home in April 2024. The management and nursing staff caring for my husband have been first-class. The staff treat my husband with the utmost care and dignity. He is always clean and happy when I go to visit him regularly. I'm also kept well informed by the nursing staff of my husband's well-being. Choosing a care home for a loved one is always a difficult decision. My husband has settled very well and the staff are friendly and caring, nothing is too much trouble. I am pleased I made the right decision in choosing Adelaide as my husband's new home.
Thank you for a lovely review, we really appreciate your kind words.
I was very pleased that there was a room available when my brother was discharged from hospital, as he had been very happy when he had been in the Adelaide for respite care in September. He is now well settled into his new home and enjoying life. He is looking very well.
Thank you so much for your review, we were so happy that your brother could return back to Adelaide. He is now happy in his new home.
My mum stayed at the home for two weeks for respite care. The staff were caring, helpful and attentive. Making her feel very welcome.
Thank you for your lovely comment, we are glad your mum had a great stay with us.
Could not wish for a better care home for our mum. She is so happy and contented. The staff are lovely and always make me feel welcome with a cup of tea.
Thank you so much for your kind words, you are always welcome to have a cup of tea anytime with us.
My sister has dementia and has been in Adelaide Care Home for 9 weeks. The care she has received has been exceptional, all the staff are kind and caring. My sister and myself are welcomed to the many activities organised daily at the home with a cup of coffee. Knowing she is safe, being well looked after with regular lovely meals is a great comfort to me. Thank you Adelaide.
Thank you so much for you complements it really means so much to us all here at Adelaide.
The quality of activities, especially the entertainment is superb, top-notch.
My mum is happy and calm and I know she is well looked after. I wouldn't hesitate to recommend Adelaide Care Centre to anyone looking for a warm compassionate place for their loved one.
Thank you Anne for your kind words, we love having you joining in with all our activities and look forward to the next one.
Although Mum only had a short time at Adelaide Care Home, I cannot praise the staff enough for their care and compassion shown towards Mum. She had dementia and wasn't easy all the time, so I also have to thank them for their patience. I would highly recommend Adelaide to anyone facing the heartbreak of letting a loved one go into residential care. Thank you all.
We thank you for your lovely review, and we are glad your mum received appropriate care at Adelaide Care Home.
My mum has been in Adelaide House for just over two years. She has been looked after very well, although she can be trying at times. The carers are very good to her and understand her needs. Adelaide House is very homely, clean and comfortable. It also has a lovely large enclosed garden with a pond. They have activities to keep the residents occupied, but Mum usually prefers to nap. The food is good and Mum eats very well. Overall I am very happy with Adelaide House.
Mum was on the first floor residential dementia care. She received exceptional care from all staff members.
We thank you for your kind compliment received regarding the care your relative received in our care. We will be sharing your appreciation with the rest of the team that cared for your loved one.
Caring and professional staff. Individual needs of residents immediately picked up due to staff training and intuition.
My dad was admitted for a two week respite period. The initial admission process was swift, professional and reassuring. They even extended it by a week at very short notice without any fuss. The home is fine but not super flashy. The care given by all staff is wonderful, supportive, caring, passionate and kind to residents and families alike. They showed so much affection for my dad and concern for my mum. Faultless stay.
We thank you for your lovely review and we are glad your dad received appropriate care at Adelaide Care Home.
Nothing is too much trouble, the staff go above and beyond and provide excellent care. I can walk away and feel at ease knowing my dad is in safe hands. If there are any health issues we are always kept informed. Thank you.
The care my mum receives at Adelaide is amazing - the staff are kind, caring and professional at all times. The food is also amazing.
Thank you for taking the time to review Adelaide Care Home in Kent and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is a true pleasure to care for your mum, giving you and your family the peace of mind that you deserve. Best wishes.
The people who work at Adelaide are lovely and update my brother and I on our uncle's condition. He is well-cared for which we are extremely grateful for. I was very worried about my uncle before he became a resident of Adelaide as he was getting very forgetful at his home and was a danger to himself but now I don't feel any worry since he became a resident at Adelaide as I know he is being looked after. He always looks clean, and shaven and his room is very comfortable, clean and warm. The staff are very welcoming to me and there is always someone to answer my questions. Before my uncle's dementia deteriorated significantly he did say he would like to talk with people more. I raised this with Adelaide who said they will make sure he is talked to. They did ask him to come and join in the tea gatherings and other social activities but said he wanted to stay in his room quite a bit. The staff do care about the residents from my experience. I would recommend Adelaide!
Thank you for taking the time to review Adelaide Care Home in Kent. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your feedback is truly invaluable to us, I will be sure to pass your kind comments on to the rest of the staff team. Kind regards, Rachel.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 17 Mar 2025
Residents at Adelaide Care Home were on their toes with excitement as Baby Ballet Dartford pirouetted into the home for a memorable intergenerational dance session. The young performers arrived at...
There are no upcoming events for Adelaide Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Meet the Team (1)

Hello, my name is Shiella, and I am delighted to be the General Manager here at Adelaide.
I joined the home in 2016, bringing with me over 20 years of experience within the healthcare sector. Within this time, I have developed my skills and knowledge by achieving qualifications including Higher Diploma in Nursing and Diploma in Leadership. Working in both residential and nursing settings, prior to joining Adelaide, my previous role as Deputy Manager, where I have gained valuable skills that help me to succeed today.
I have shared many treasurable moments with the staff and residents I have had the pleasure to meet over the years. One moment that I will cherish throughout my career was when I was gifted some lovely flowers from both residents and my team to say thank you for all the support I had given towards them. It was a beautiful moment full of kinds words and love.
I would best describe myself as someone who loves to try new things, very passionate about my work and a team player. In my spare time, I enjoy travelling, visiting historic places and meeting new people, which I have the pleasure to do every day.
Avery Healthcare, owners of Adelaide, best stands out for the environment they create. It’s a place where you feel like you belong, and everyone is treated with respect. And Adelaide is no different. Our home is unique for its beautifully landscaped gardens that cater for everyone. There is always something to do in there, whether that be planting some crops for our culinary teams or soaking up the sun on a summer’s day.
I look forward to welcoming you to the Adelaide community.
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