Adelaide Care Home - Avery Healthcare

The care my mum receives at Adelaide is amazing - the staff are kind, caring and professional at all times. The food is also amazing.

The people who work at Adelaide are lovely and update my brother and I on our uncle's condition. He is well-cared for which we are extremely grateful for. I was very worried about my uncle before he became a resident of Adelaide as he was getting very forgetful at his home and was a danger to himself but now I don't feel any worry since he became a resident at Adelaide as I know he is being looked after. He always looks clean, and shaven and his room is very comfortable, clean and warm. The staff are very welcoming to me and there is always someone to answer my questions. Before my uncle's dementia deteriorated significantly he did say he would like to talk with people more. I raised this with Adelaide who said they will make sure he is talked to. They did ask him to come and join in the tea gatherings and other social activities but said he wanted to stay in his room quite a bit. The staff do care about the residents from my experience. I would recommend Adelaide!

My mum was a resident at Adelaide Care Home for only three short months. In that time, she was well looked after and genuinely cared for. The staff on my mum's wing, went over and above to look after her and also to look out for me. Nothing was too much trouble. They genuinely care for their residents. They work tirelessly, in a challenging environment and not just carers and nurses, but all the staff, the admin staff, the cleaners and maintenance. You only need to ask and a job is done. I would highly recommend this home to anyone.

From the moment we walked through the door we were met with warmth and friendliness. The care and commitment to patients and their relatives was obvious and so reassuring. To know that kindness and respect are at the forefront of each and every one of the wonderful staff is so very important, and at last, I feel safe in the knowledge that my loved one will be extremely well cared for at this extremely important stage of his life.

If there are ever any health issues with my dad I am always kept up to date. I'm always reassured by visiting Adelaide. There is a very happy and jovial atmosphere. Everyone puts the residents at the heart of their efforts. My dad I know is in the best place to meet his needs, healthwise, emotionally and mentally.

I am very pleased with the care my husband receives, especially the carers.

Mum has been in Adelaide Care Home for 23 months now, and I have never once had any reason to complain about her care. The staff are all friendly/approachable. Seeing the difference in Mum for having the 24-hour care she needs is some comfort as no loved one wants to see another struggle. Mum always looks clean/hydrated, and comfortable. I am very happy with her care.

The staff have been amazing especially throughout the lockdown when it was not possible to see my friend. They always go the extra mile to help you and make you feel welcome. They look after my friend very well and all of his needs day or night. His special dietary requirements are always catered for. All of the staff are very friendly, caring and helpful. Highly recommended.

Care and affection received is next to none. Staff always warm and friendly and welcoming.

My wife appears to be well cared for!

Both my mum and dad have been in and are still in Adelaide. I have always found all staff friendly, helpful and extremely caring and compassionate at all times throughout the years. In our experience, the level of care has always been very high and gives us great comfort in knowing that.

My father has been a resident in Adelaide for more than 4 years. The care level is excellent. All staff are so kind, professional, and compassionate. I can not fault this home in any way. My dad has complex medical needs and after a bad experience at another home, I really didn’t think my dad would live for long, but the staff at Adelaide work very hard to adapt to each resident’s individual needs. Not being able to visit dad during the pandemic was hard for me and my mum but knowing that he was receiving the best possible care, really did put our minds at rest. The job they do at Adelaide is extremely challenging but all staff including nurses, carers, cleaners, and administration and support staff continue to go above and beyond my expectations. I regularly recommend this home to others who are going through the painful process of finding the best possible home for loved ones.

My experience with Adelaide Care Home has been nothing but professional, caring, and a relief that my mum will be looked after here. After a bad experience with a home, Adelaide has been the light at the end of the tunnel. I can't fault it in any way and my mum is the happiest she has been for a long time. I would highly recommend it.

Our mother is received first-class care. She suffers from both dementia and diabetes, and therefore, has complex medical and social care needs. The staff have been both attentive and professional in their consideration of her needs. Since arriving at Adelaide, there has been a perceptible improvement in her physical capabilities and emotional well-being. We cannot commend the care and medical teams high enough; they have made her feel comfortable and welcome in her new home, and they are always available to support her when the need arises.

From our first discrete visit, and although the physical location of the home is not great, we were impressed with how clean it was. Communicating with the management was easy and pleasant, and the actual care staff were delightful and highly competent. Internally the home is spotless, and my mum was cared for extremely well by lovely people. A member of staff was even present with my dear mum when her time came. We are forever in their debt for the professionalism and kindness with which they operate.

My old friend spent her last two years in Adelaide. She was in the latter stages of dementia and passed away in April 2021. The care and compassion shown to my friend were exceptional, the staff were happy to talk about her needs and requirements. Initially, she would be washed and dress, then "hoisted" to a wheelchair enabling her to go to the lounge and "see" other residents. As things deteriorated, she became bed-bound, but staff would talk to her and feed her. She wasn't the easiest of people to help and had a challenging nature, but the staff employed patience and understanding, and more often, even managed to get a smile from her!

From the first introduction until final goodbye, Adelaide Care Home was the epitome of care, friendship, friendship, professionalism, efficiency and trust. I wish my mother has been a resident much earlier.

The care my lovely mother-in-Law received from all the staff at Adelaide Care Home, was outstanding, caring, compassionate and nothing was too much. She loved them. We can't recommend them highly enough. From the day my mother-in-law arrived until she passed away two years later, we were comforted by such an amazing team from every department. Each time we would visit we were welcomed. Such a wonderful atmosphere even at difficult times in the Dementia Nursing Unit. Lovely well kept rooms, clean clothes, exceptional food menu, quiet rooms made available for visits if needed. Dignity always a priority. We were always kept up to date and no matter how much we called it was never a problem. Extra special mention to the amazing team on the Dementia Care Unit.

My mum spent her last two years at Adelaide and received outstanding care and support from all of the staff. More recently during the Covid crisis family were unable to visit and the staff effectively became her family during the lockdown period. She sadly passed away recently but I know she would want to thank the staff for their care and dedication throughout this time. It was very much appreciated both by her and our family. Thank you.

My mother was in Adelaide Care Home for three months. The care she received was wholly inadequate. Her room was old and shabby with no shower. She was very distressed whilst she was here, and her care needs were not met.