Adelaide Care Home - Avery Healthcare

35 West Street, Bexleyheath DA7 4BE
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9.8 62 Reviews
  • Adelaide Care Home - Avery Healthcare, Bexleyheath
Adelaide Care Home in Bexleyheath is purpose-built and has an experienced and long-serving team who deliver compassionate care and support to residents and their families. Dementia, nursing care and respite services are offered as well as residential care.

At the home, the team warmly welcome couples or companions who want to continue their care journey together.

Everyone is encouraged to use the facilities of the home including the cinema room, spa and many communal lounge areas perfect for socialising. Residents can participate in organised activities, and it is left to each individual to decide on how much they would like to be involved.

Rooms are generously sized, fully furnished and have TVs and walk-in showers. A high standard of food is cooked on the premises and the gardens offer the ideal space for residents to relax and enjoy the fresh air throughout the warmer months.
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Care Provided by Adelaide Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

These prices are only a guideline, please contact Adelaide Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Adelaide Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Adelaide Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Shiella Davies (Home Manager)

Local Authority / Social Services

Admission Criteria

  • 65 Years+
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)

Adelaide Care Home - Avery Healthcare Reviews (62)

9.8

Adelaide Care Home - Avery Healthcare has a Review Score of 9.8 (9.773) out of 10, based on 19 reviews in the last 2 years.
Over all time Adelaide Care Home - Avery Healthcare has 62 reviews.

Overall Experience
  • 54
  • 7
  • 0
  • 0
  • 1
Date Published
  • 62
  • 3
  • 11
  • 19
  • 43
Reviewer Connection to Adelaide Care Home - Avery Healthcare
  • 29
  • 10
  • 8
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Julie J (Daughter of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been cared for since April 2015 and I have been really pleased with the compassion and professionalism they have shown her. She is living in the dementia/nursing unit. They are always really cheerful and considerate towards her and likewise to myself when I visit. It's always a pleasure
to visit not only my mother but to talk to the staff as well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Myrlin T (Sister of Resident) published on 17 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I were fortunate enough to secure a place for our brother at Adelaide, he suffered with Parkinsons and therefore required 24 hour nursing care. Sadly he died at the beginning of this year but for the four years he spent at Adelaide he was cared for by wonderful staff who are a credit
to their profession. The home is run in the most efficient and caring manner, many of the staff have been there for a number of years which speaks for itself. There is good rapport between the staff and the residents alike. The residents are treated with patience and good humour and the staff ensure that wherever possible they are stimulated by trips out, for example, greyhound racing and the local gastro-pub. We were always confident that our brother was being looked after in the best possible way. At a time when care homes make the news for falling below standards Adelaide is a shining example of what any other care home should aspire to.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Adelaide Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.773 for Adelaide Care Home - Avery Healthcare is calculated as follows: ( (179 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 225 Ratings = 4.773
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Adelaide Care Home - Avery Healthcare is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Sheila

Sheila Davies

Job Title: Home Manager Joined: 2016

Hello, my name is Sheila, and I am delighted to be the Home Manager here at Adelaide.


I joined the home in 2016, bringing with me over 20 years of experience within the healthcare sector. Within this time, I have developed my skills and knowledge by achieving qualifications including Higher Diploma in Nursing and Diploma in Leadership. Working in both residential and nursing settings, prior to joining Adelaide, my previous role as Deputy Manager, where I have gained valuable skills that help me to succeed today.


I have shared many treasurable moments with the staff and residents I have had the pleasure to meet over the years. One moment that I will cherish throughout my career was when I was gifted some lovely flowers from both residents and my team to say thank you for all the support I had given towards them. It was a beautiful moment full of kinds words and love.


I would best describe myself as someone who loves to try new things, very passionate about my work and a team player. In my spare time, I enjoy travelling, visiting historic places and meeting new people, which I have the pleasure to do every day.


Avery Healthcare, owners of Adelaide, best stands out for the environment they create. It’s a place where you feel like you belong, and everyone is treated with respect. And Adelaide is no different. Our home is unique for its beautifully landscaped gardens that cater for everyone. There is always something to do in there, whether that be planting some crops for our culinary teams or soaking up the sun on a summer’s day.


I look forward to welcoming you to the Adelaide community.

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