Search...

Alexander Court Care Centre

320 Rainham Road South, Dagenham, London RM10 7UU
The Bondcare Group Logo
Jobs
Alexander Court Care Centre logo
Alexander Court Care Centre, Dagenham
Alexander Court Care Centre, Dagenham
Alexander Court Care Centre, Dagenham

Alexander Court is a modern and purpose-built home specialising in the provision of nursing care and located in Dagenham. With 80 rooms, all of which are en-suite, the décor is bright and modern, creating a sense of ‘home’ and comfort.

Residents can enjoy a variety of communal areas with different facilities. This includes areas in which to relax and have calm time, or busier environments where residents might take part...  

Care Provided by Alexander Court Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,400£1,200 - £1,500
Residential Dementia Care£1,300 - £1,495£1,350 - £1,550
Nursing Care£1,750 - £1,800£1,749 - £1,800
Nursing Dementia Care£1,650 - £1,850£1,700 - £1,750

The above is excluding of hairdresser, chiropodist, escort, toiletries, dental care, audiology etc.

Contact Alexander Court Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Abiodun Afuape(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (82)
  • Single Rooms with ensuite Wet Room (1)

Visiting

  • Visitors welcome anytime.

Parking

  • Visitors car park to front of home and disabled parking.

Alexander Court Care Centre Reviews (50)

Submit a Review
9.0

Alexander Court Care Centre has a Review Score of 9.0 (8.951) out of 10, based on 15 reviews in the last 2 years. Over all time Alexander Court Care Centre has 50 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Alexander Court Care Centre
Loading...
Showing 50 reviews matching selected criteria
Review from Keith J (Husband of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience

Made welcome from arriving at the home. Very clean and friendly. Any problems are sorted that day, good food and lots of choice and diet needs are catered for. Friendly staff, greeted by all, would recommend to others. Made the room like home and everyone always helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C L (Cousin of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience

What can one say, the staff and management of Alexander Court Care Centre were fantastic, although my cousin was there only a week. Myself and husband were treated like family. Kind and helpful at all times bluebell unit is where my dear cousin was and he was treated with respect at all times. Kept clean and any wishes he had upheld, the day before he passed he said he was comfy and how quiet the unit was.

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Kim T (Sister of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience
My brother was treated very well at the care home.
The staff were brilliant. The care home was friendly and caring.

Well done Alexander Court Care Centre and a big thank you from all the family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Safina B (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience

Amazing staff and management. Have been very supportive throughout the time my mother has been there. The staff have cared and supported Mum and made her feel safe and happy. Our family would like to say thank you to the team and management for everything.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L J (Daughter of Resident) published on 7 July 2023 Submitted via Postal Card
Overall Experience

Our family cannot thank the staff enough for the care they gave Dad. We were all apprehensive about our dad going into a care home for respite but he went in a poorly man and came out to being our dad again and that is all because of the care he was given. From the management to the cleaning staff, you are all brilliant.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tom R (Son of Resident) published on 21 June 2023 Submitted via Website
Overall Experience

The staff at the Alexander Court Care Centre were brilliant looking after my mother in her last few months. The management and staff running the home have a very professional and caring attitude. My mother passed away in a comfortable and peaceful environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G O (Wife of Resident) published on 12 June 2023 Submitted via Postal Card
Overall Experience

I would recommend Alexander Court to friends and family as it was recommended to me. Any problems with my husband's care were discussed by myself and the staff and the answer, I am pleased to say, was found. The friendly and welcoming staff are to be praised for their ongoing care for all their patients.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K S (Sister of Resident) published on 8 June 2023 Submitted via Postal Card
Overall Experience

Very professional staff and also a very good manager. Excellent care is given to all residents and very helpful if there are any problems.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mohamhed Emon M (Resident / Service User) published on 5 October 2022 Submitted via Website
Overall Experience
Well, I recently left this place after an almost 2-month respite and at first, I hated it, because I wasn't used to the change, but the first night I asked one of the nurses if they could help me get back to the hospital I came from, and she managed to calm me down and I spent my first night there.
For me with anxiety and depression it was hard, but the fact that it was so quiet and homely, helped a lot. If you come here and are under their care, then you are in great hands as I met both managers from the get-go, and they both were super nice and supportive of my needs.

If you find yourself under the care of some of the staff from Bluebell Unit, then you're in luck! I absolutely loved my stay there and lord knows I wasn't an easy person for them! But they helped me either way and the cleaners to the kitchen staff were all so great. The night staff as well, equally as lovely; several in particular and whoever else took great care of me during the night; I thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A O (Son of Resident) published on 13 June 2022 Submitted via Postal Card
Overall Experience

My father was a resident at Alexandra Court Care Centre. My family visited him and every time he was in clean clothes. His room was hazard-free. The room was well ventilated. Alexandra Court Care Centre staff are friendly, always attentive, and reported back to the family about his needs and feeding progress. They communicated directly with him even when I visited and it was pleasing to see how much confidence he held on to the staff and carers at Alexandra Court Care Centre. From managing his medication up to facilitating his hospital appointments Alexandra Court Care Centre staff were brilliant. I was really touched by the way they go the extra mile in their service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Y D (Daughter of Resident) published on 14 December 2021 Submitted via Postal Card
Overall Experience

The staff were pleasant and cared for my mum. The restrictions and red tape regarding visiting were initially onerous for a resident in respite care but this was overcome and mum appeared in good spirits. Mum's care in respite allowed me to respond to other family issues that came up and have a short break myself.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Tony P (Grandson of Resident) published on 9 September 2021 Submitted via Website
Overall Experience

I was dreading visiting my grandmother since her fall. The level of cleanliness, facilities, comfort for the residents, and attention to detail from the staff was amazing. Thank you! She’s so happy and has really put my mind at rest.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Lorraine G (Wife of Resident) published on 13 November 2020 Submitted via Postal Card
Overall Experience

My husband was a resident at Alexander Court for 18 months until he sadly passed away in August 2020. I am very thankful to all the staff for how my husband was cared for and how he was very well looked after. I found the staff to be very approachable and I could always speak to them about any concerns and they would always make me feel welcome. I wish the home and staff the very best for the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B D (Son of Resident) published on 8 September 2020 Submitted via Postal Card
Overall Experience

I have been bowled over by the staff's handling of the pandemic. I have had regular face-time contact with my mum and now I am even visiting once a fortnight in their safely managed secure garden. Everyone has been caring and understanding. Well Done.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Son of Resident) published on 13 April 2020 Submitted via Postal Card
Overall Experience

Can't thank the staff enough for all the support and care they give to our mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patrick E (Son of Resident) published on 5 February 2020 Submitted via Postal Card
Overall Experience

Excellent, caring and professional.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C S (Son of Resident) published on 12 November 2019 Submitted via Postal Card
Overall Experience

The family chose Alexander Court after visiting 4 other care homes. It immediately felt homely and friendly, from the receptionist onwards. Since the 3 years Mum has been there, carpet replacement in the corridor and decorating has been carried out. Talking to the chef at one of the regular relative's meetings he seemed happy with the kitchen equipment provided. He and his staff give residents the type of food they want, plus new menus for them to try. The activity ladies offer an alternative to staying their rooms or lounge, by getting them to use their memories and coordination often through music - excellent. The nurses are very friendly, professional and patient with the residents. The carers who, despite Mum's sometimes challenging behaviour, somehow managed to cope with the work they have to do. I must not forget the often unseen staff such as the administrator, housekeeping, laundry, cleaners, handyman etc. The manager seems very capable, approachable and has the residents and relatives interests at heart and welcomes input and suggestions.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L F (Daughter of Resident) published on 1 September 2019 Submitted via Postal Card
Overall Experience

My Mum was on end of life. The care home was Alexander Court. Mum was a resident for 7 years. The care throughout was unbelievable. She was treated with dignity all the time. I could not have asked for better and Mum's last 3 weeks were so peaceful and all the staff were so kind, as though she was their Mum. I would like to thank the Manager and all the day and night staff for their help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H B (Mother of Resident) published on 21 February 2019 Submitted via Postal Card
Overall Experience

Within the 5 weeks of our son being in Alexander Court Care Centre, we have been very satisfied with the service provided and made to feel welcome by all staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Richard J (Son of Resident) published on 19 December 2018 Submitted via Postal Card
Overall Experience

Everyone is very helpful and they keep me up to date with any appointments that my mum has. Also, they always inform me of any changes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Alexander Court Care Centre.

Upcoming Events

There are no upcoming events for Alexander Court Care Centre.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Alexander Court Care Centre.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexander Court Care Centre to verify any information. View our terms and conditions. Alexander Court Care Centre has an Enhanced Service -more info.