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- Alexander Court Care Centre care home







Alexander Court is a modern and purpose-built home specialising in the provision of nursing care and located in Dagenham. With 80 rooms, all of which are en-suite, the décor is bright and modern, creating a sense of ‘home’ and comfort.
Residents can enjoy a variety of communal areas with different facilities. This includes areas in which to relax and have calm time, or busier environments where residents might take part...
Care Provided by Alexander Court Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 82 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The above is excluding of hairdresser, chiropodist, escort, toiletries, dental care, audiology etc.
The price(s) shown are provided by the care home. Contact Alexander Court Care Centre for full pricing details and T&Cs.
Contact Alexander Court Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Abiodun Afuape(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2002
- Last Refurbishment: 2016
- Number of floors: 3
Room Information
- Single Rooms (82)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome anytime.
Parking
- Visitors car park to front of home and disabled parking.
Alexander Court Care Centre Reviews (50)
Alexander Court Care Centre has a Review Score of 9.0 (8.951) out of 10, based on 15 reviews in the last 2 years.
Over all time Alexander Court Care Centre has 50 reviews.
My father was cared for in a respectful and caring way. He thanks all the staff and carers in the kind way they all looked after him.
Nothing was too much trouble for the staff.
Dad was always comfortable and clean.
The building lacks investment, it needs refurbishing.
The cooking smells are overpowering when you enter or walk through the corridors.
For this reason, I wouldn't want to be a resident.
Wonderful staff who were absolutely amazing.
Thank you so much for taking such good care of my late mother.
There is a warm atmosphere and I think the staff genuinely care about the residents.
I believe the care home would benefit from a bit of updating with new décor and furniture.
Management communication could be better but overall I was happy with everything.
All the staff were polite, caring and on hand for every need. I would have no doubt about sending my dad there again. He felt quite at home there and I didn't have to worry and had the rest that I needed.
Since my mother in law has been there I have found the staff have been extremely good and very helpful so friendly and hardworking. They are very dedicated to their jobs.
We have had no problems with my husband's care and are very happy with the service.
It is great to hear that our staff do a good job. We do work hard as a team to make sure all residents and their families are happy with the care and service we provide. Kind regards.
Our visits to the home have been a good experience. The staff have made us welcome and they are so helpful and friendly. We are impressed with the cleanliness and organisation. Thank you to all the staff who are taking care of my brother. We know he is in good hands.
We are so pleased that you are happy with the care your brother is receiving in the home.
Our staff do work hard to create a happy and friendly atmosphere in the care centre and they try to make all the residents feel at home.
Thank you again.
Kind regards.
He enjoyed staying in the care home, he felt cared for, concerned for and secure. The staff took responsibility to look after him, bathed him and accompanied him to the shops. I am very appreciative!
Thank you for taking the time to leave this review, we really do appreciate the feedback we get. We strive to provide the highest possible level of care to our residents in a safe and comfortable environment and we are glad this has been your experience.
I cannot stress how much all the staff at Alexander Court cared for my uncle with care, understanding, dignity, support even when times were very challenging. They work very hard and kept me informed every step of the way. Especially Daffodil ward. They are always smiling even when things become difficult, my sincere thanks to them all.
Thank you for taking the time to leave this review. Our team of friendly, efficient and supportive staff strive to provide the highest possible level of care to our residents and we are pleased to receive this positive feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 July 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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