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- Amberley Lodge care home







Amberley Lodge is an ‘Outstanding’ rated care home (May 2024) in Purley, Surrey. The dedicated team provides personalised care in wonderful surroundings, including dementia and nursing dementia care.
The Surrey home is passionate about helping residents enjoy a fulfilling life. Residents can enjoy bright and homely lounges and dining areas - perfect for relaxing with loved ones. All bedrooms are en suite and fully furnished, although residents can personalise their...
Care Provided by Amberley Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Wheelchair Access
- Gardens
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks, and drinks freshly prepared every day by our chef
• Access to gardens
• Activities and lifestyle program
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Amberley Lodge for full pricing details and T&Cs.
Contact Amberley Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Azalea Moses(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2013
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Parking onsite
Amberley Lodge Reviews (68)
Amberley Lodge has a Review Score of 9.8 (9.759) out of 10, based on 21 reviews in the last 2 years.
Over all time Amberley Lodge has 68 reviews.
This Home is amazing the staff areamazing. My mother hasreally picked up and engaging mor in the two weeks that she has been here. She's eating better getting up daily instead of being lazy and staying in bed. All Round the best thing we ever did for her and the best thing we did for us. We thought her at home is the right thing and then hindsight this has given her life.
My husband's first Respite break at the care home in May this year was ok. The most recent break was a different story. On day three I was called to say the home could no longer care for his needs and that I needed to pick him up. On his assessment I stated that he was now becoming more demanding and prone to verbal abuse and aggressive outbursts. On the website where levels of care are listed it has advanced complex dementia. To me that definition should cover all levels of care for dementia. If you don't have the necessary specialty care then you should stipulate this and save a lot of time and effort for those seeking care for their relatives.
Thank you for taking the time to provide feedback on Amberley Lodge.
At Care UK we hold ourselves to a very high standard and we are sorry to read that this was not your experience during your husbands second stay.
We understand that the Home Manager contacted you following your husbands...
Been visiting a few residents at Amberley and working in the care industry myself I recommend this home to clients families.. staff are great and make it very comfortable whilst visiting and the care is great.. if I ever had to go in a home this is where I'd want to go..
At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soo
I am very happy with the Care my mother gets at Amberley Lodge. Nothing is too much trouble for the team meaning she settled in very quickly. She feels she is at home. Takes a lot of the worry away we had prior to her admittance.
Thank you very much for taking the time to leave us feedback about your experience. At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soon
Throughout his time at the home, we have been consistently impressed by the high standard of care provided by every member of staff. The team are compassionate, professional, and genuinely committed to residents' wellbeing, treating them with kindness, dignity, and respect.
Whenever there have been medical concerns, staff have acted quickly to ensure he receives the attention he needs. Communication with the family is excellent, and we are always kept informed and updated, which gives us great peace of mind.
The food is another highlight, and special occasions are always celebrated beautifully. The chef regularly goes above and beyond, with the birthday cakes being particularly memorable.
We are grateful for the care, dedication, and support shown to our loved one over the years and would not hesitate to recommend Amberley Lodge to other families.
At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soon
The care home felt like a home from home unlike other homes we had visited which felt more corporate.
Amberley Lodge clearly has a great team of staff, from Sean, Daria, Shackae, Shellie, Novelette, Reception staff, Solomee, Delvin, night staff, to name but a few have all been supportive to my uncle and us as a family at a time when it was really needed.
We have felt at ease knowing my lovely, gentle, kind uncle is being well looked after.
So much effort is made with activities, beautiful food and organisation.
I also personally love to see the staff engage with my uncle and really are trying to get to know him.
At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soon.
Grandad has been in for respite care this May. He's having a good time, being well fed and looked after. He's had really positive experiences with the carers and so have all of us coming to visit. The carers are very supportive and helpful and cheerful. We have loved coming in to visit and grandad has always been in good spirits.
Thank you very much for taking the time to leave us feedback about your experience.
At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soon
Mum has been at Amberley since 2021, and is very happy there. It honestly feels like home to her and the attention she receives is both personal and stimulating. Over the years, mum and her immediate family have come to enjoy their time at Amberley. I can't praise the staff enough - kind, patient and enthusiastic. Mum is always busy with celebrations, parties, cinema, knitting and lots of other fun activities. Anne & Sam, the activities coordinators, bring such an enhancement to mum's day, and having begun the experience during Covid times without this, we are now so grateful. Mum is kept active, stimulated and supported and they work around her energy levels which vary from day-to-day.
Mum recently celebrated her 79th birthday and they put on a little party for us, including a tasty lunch and a splendid cake (beautiful and tasty). Thanks to the wonderful chef - nothing was too much bother. Mum was made to feel very special and a number of the carers popped in to wish her well.
At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soon
Pre-admission paperwork was straightforward and the home welcomed visits from several family members to provide reassurance. Some initial medical-related 'teething issues' were quickly resolved, including regular visits by the home's GP.
Mum settled in quickly and well. She particularly enjoyed the activities programme and company of other residents. She was well cared for and very well fed!
I wouldn't hesitate to use Amberley Lodge for future respite or permanent care if need arises
Thank you very much for taking the time to leave us feedback about your experience.
At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soon!
My father in law moved to Amberley lodge two months ago as his care need's increased , I live in Canada so this week has been the first time seeing him since the move , my FIL is more content, mobile and his words are more coherent . It is very clear that he is well cared for for in all aspects of his life at Amberley lodge , the effort and time that is put into the continuing dignity of all residents is a testament to the staff's dedication and team work. Thank you so much everyone at Amberley lodge
Thank you very much for taking the time to leave us feedback about your experience. At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soon.
I was apprehensive how my wife would cope - being "catapulted" into strange surroundings - but to my surprise, delight, and relief, she settled amazingly quickly and happily in her new environment.
I will have confidence bringing her here again.
At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soon.
I am writing to extend my heartfelt gratitude to the wonderful staff at Amberley Lodge for making our mother's 101st birthday celebrations with the family on Sunday, 4th January 2026, so incredibly special. The meticulous attention to detail, from preparing the coffee room to putting up decorations, was truly commendable. The birthday cake prepared by Gilroy, the chef, was an absolute masterpiece and added a delightful touch to the occasion. Your unwavering support ensured the day was filled with joy and cherished memories. Thank you all!
At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soon
My mother arrived at Amberley in February 2025 - very confused, not sleeping or eating properly and in need of specialist dementia care. We were very surprised how quickly she became contented, gaining weight, sleeping, having been welcomed and inducted into the home by the manager and very caring staff. Her biggest risk was falling and that has been well managed but she did fall recently and required two weeks in hospital with fractured ribs and consequential breathing issues. In hospital she needed constant supervision as she became very confused and was at risk of further falls. The home assessed the risk of returning to Amberley and waited to see how she adapted before determining whether to implement one to one care. This has not been necessary as she has adapted easily and is contented again. The staff clearly enjoy having her and adapt sensibly so that she has as much independence as is possible given the risks knowing that she retains a strong will to be self reliant.
This is the first time my husband has been in respite care. We looked at several. At Amberley Lodge, we both felt very comfortable immediately - ALL the staff are warm and friendly and very engaging with the clients.
He was was happy to come back home but very emotional to leave Amberley Lodge - he said "thank you - you have all been wonderful".
The staff are truly amazing
A caring and safe environment. Amberley is like a large family where residents, staff, and resident's family are all involved. All are supported and made to feel welcome. Communication is first rate and two way. Daily activities where residents are encouraged to participate but not compelled, with a number extended to whole family. The recognition and care of dementia is of a high standard and reassuring. The staff team have got to know individual residents needs and ways and this is reflected in their care and support.
Very pleased with Amberley Lodge. Always a nice atmosphere and the residents are very well cared for. There is always something nice going on. There is often live music and they celebrate lots of holidays and have special days. The staff are extremely helpful and caring.
Mum has been at Amberley Lodge for 2 1/2 years now and is doing so well. She is very looked after, loved, and is happy and relaxed. The staff go above and beyond to ensure her care meets her needs and communicate with me when changes may need to be considered in relation to her care plan.
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you. Take care!
All of the staff are very helpful and take care of my niece. Her room and bed are always very clean and tidy. She is always dressed in her day clothes and appears to be quite happy with everybody that comes in to attend to her. They all treat her respectfully and she reacts to them comfortably. The Lounge on her floor has been very nicely renovated. The addition of a coffee shop on the ground floor is really welcome and nice to sit in and to have coffee with her when she is well enough. The coffee and confectionery are complimentary and very nice. Thank you all so much. Also the lady that l saw doing the cleaning did a very very good job and l did have to thank her and compliment her then and l will again now. Reception and admin are always very helpful as well. Thank you everyone at Amberley Lodge. Thanks to you all.
Thank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team
I am not in good health myself, so I am so grateful to know she is in safe hands with this terrible affliction.
The home is easily accessed by bus now I no longer drive and the coffee shop is a nice facility.
Cost is a worry but hopefully, she will be able to remain there for her latter years.
Thank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team.
My aunt has been in Amberley Lodge on a permanent basis since March. As the care home is purpose built the rooms and facilities are excellent. What really makes the care home stand out is the quality and caring nature of all the staff. This applies across the board from reception, domestic staff, chefs, handyman, management and of course carers. There is a range of activities available to residents and the home arranges a lot of events which families are invited along to.
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2024Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Amberley Lodge.
Meet the Team (1)

I have a nursing degree as well as an MBA from the University of Wales. I started my career with Care UK when I joined Amberley Lodge as a Senior Nurse in 2016. It was an exciting move as Care UK has a superb reputation for its vision of care and the support it gives to its colleagues.
I’ve seen the company’s high-quality approach to care in action at Amberley Lodge; it was a privilege to be part of the team that achieved an ‘outstanding’ CQC rating in 2018. Now to be the home’s Manager is something truly special.
I love spending time with residents and colleagues to find out how their day is going and look for ways I can support them to enjoy their day to the full. We’re one big family - relatives, residents and colleagues all look out for each other. I look forward to welcoming you to Amberley Lodge very soon.
Frequently Asked Questions about Amberley Lodge
What types of Care is Amberley Lodge registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Amberley Lodge have?
There are 60 Single Rooms.
What are the Facilities & Services at Amberley Lodge?
Own Furniture if required, Wheelchair Access, Gardens are some of the Facilities & Services.
How far is Amberley Lodge to the centre of Purley?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amberley Lodge to verify any information. View our terms and conditions. Amberley Lodge has an Enhanced Service -more info.