Amberley Lodge

86 Downlands Road, Purley CR8 4JF
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9.7 61 Reviews
  • Amberley Lodge, Purley
Amberley Lodge is an ‘Outstanding’ rated care home (May 2024) in Purley, Surrey. The dedicated team provides personalised care in wonderful surroundings, including dementia and nursing dementia care.

The Surrey home is passionate about helping residents enjoy a fulfilling life. Residents can enjoy bright and homely lounges and dining areas - perfect for relaxing with loved ones. All bedrooms are en suite and fully furnished, although residents can personalise their rooms to make them feel at home.

Amberley Lodge is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.

Amberley Lodge is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Amberley Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Wheelchair Access
  • Gardens

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1490
  • Self-Funded Residential Dementia Care: from £1585
  • Self-Funded Nursing Care: from £1755
  • Self-Funded Nursing Dementia Care: from £1840
  • RESPITE Self-Funded Residential Care: from £1490
  • RESPITE Self-Funded Residential Dementia Care: from £1585
  • RESPITE Self-Funded Nursing Care: from £1755
  • RESPITE Self-Funded Nursing Dementia Care: from £1840

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks, and drinks freshly prepared every day by our chef
• Access to gardens
• Activities and lifestyle program
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Amberley Lodge for full pricing details and T&Cs.

Contact Amberley Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Amberley Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Azalea Moses (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Parking onsite

Amberley Lodge Reviews (61)

9.7

Amberley Lodge has a Review Score of 9.7 (9.749) out of 10, based on 16 reviews in the last 2 years.
Over all time Amberley Lodge has 61 reviews.

Overall Experience
  • 52
  • 8
  • 0
  • 1
  • 0
Date Published
  • 61
  • 5
  • 9
  • 16
  • 45
Reviewer Connection to Amberley Lodge
  • 29
  • 11
  • 4
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from June H (Daughter-in-law of Resident) published on 29 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law went into Amberley Lodge in February 2016 from another care home where he was very unhappy. In the 8 weeks he has been there the transformation is amazing. He is happy and settled really quickly. The staff are professional and caring and the management are very helpful and approachable.
The manager is very efficient and runs the home very well. We definitely made a really good decision moving him to Amberley Lodge. It really is a home from home. It's very clean and well run
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Amberley Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for Amberley Lodge is calculated as follows: ( (159 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 186 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Amberley Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2024

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (113)

Meet the Team (1)

Azalea

Azalea Moses

Job Title: Home Manager Joined: 2016

I have a nursing degree as well as an MBA from the University of Wales. I started my career with Care UK when I joined Amberley Lodge as a Senior Nurse in 2016. It was an exciting move as Care UK has a superb reputation for its vision of care and the support it gives to its colleagues.


I’ve seen the company’s high-quality approach to care in action at Amberley Lodge; it was a privilege to be part of the team that achieved an ‘outstanding’ CQC rating in 2018. Now to be the home’s Manager is something truly special.


I love spending time with residents and colleagues to find out how their day is going and look for ways I can support them to enjoy their day to the full. We’re one big family - relatives, residents and colleagues all look out for each other. I look forward to welcoming you to Amberley Lodge very soon.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amberley Lodge to verify any information. View our terms and conditions. Amberley Lodge has an Enhanced Service - more info.