Search...

Ashwood Care Centre

1a Derwent Drive, Hayes, London UB4 8DR
The Bondcare Group Logo
Jobs
Ashwood Care Centre logo
Ashwood Care Centre, Hayes
Ashwood Care Centre, Hayes
Ashwood Care Centre, Hayes

Ashwood Care Home is a modern, three-storey building providing specialist residential and 24-hour nursing care for older residents.

All rooms are en-suite and are freshly decorated throughout. Residents are welcome to bring items of personal furnishings to the home to make their room familiar and comfortable.

The home has a number of communal areas for personal or group enjoyment and the multicultural care team work hard to adapt to the varying needs...  

Care Provided by Ashwood Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,400N/A
Nursing Dementia CareFrom £1,400N/A

Contact Ashwood Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Roxana Brinza(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site Parking.

Ashwood Care Centre Reviews (99)

Submit a Review
9.7

Ashwood Care Centre has a Review Score of 9.7 (9.706) out of 10, based on 21 reviews in the last 2 years. Over all time Ashwood Care Centre has 99 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ashwood Care Centre
Loading...
Showing 99 reviews matching selected criteria
Review from Brenda P (Wife of Resident) published on 31 October 2022 Submitted via Postal Card
Overall Experience

I am very pleased with the care my husband is getting. Nothing is too much trouble for any of the staff. I have had no problems since my husband came into this care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola D (Daughter of Resident) published on 12 October 2022 Submitted via Website
Overall Experience

We would like to thank the manager and the amazing team who looked after Mum so well and always welcomed all the family. The caring team on the Dementia floor made Mum feel very comfortable and made her smile. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Julie B (Daughter of Resident) published on 28 September 2022 Submitted via Website
Overall Experience

I cannot emphasise enough how amazing all the staff are at Ashwood Care Centre. They made mum and us as a family feel so welcome. Nothing is ever too much trouble. They kept me informed with everything that was going on. Such a friendly approachable team. I would recommend this care home 100%. Thank you all once again for your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A K (Son of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

Since my mother has been in Ashwood Care Centre she has never been so happy and content. She never wanted to leave her home, I think it's the best option. We can see she is well looked after and all the nurses look after her very well as we all can see. Thanks (everyone).

Reply from Harry Inglis, RM at Ashwood Care Centre

Thank you for your kind review and comments - these go a long way in showing appreciation to the team who do all they can for your Mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Murid N (Son of Resident) published on 10 August 2022 Submitted via Postal Card
Overall Experience

All the people who are working here are friendly, and kind. I am happy with the way my father gets help here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deirdre M (Daughter of Resident) published on 11 June 2022 Submitted via Postal Card
Overall Experience

I am happy with the care being provided for my mum. I now have reassurance and peace of mind knowing that Mum is getting 24-hour care and has a good team of people around her. All the staff I have encountered, including the manager, have been approachable, friendly and helpful in answering any questions I have about Mum. If needed they call me. Mum seems settled here at Ashwood and I know that I'm welcome to see her any time. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Michael C (Son of Resident) published on 2 June 2022 Submitted via Postal Card
Overall Experience

Since Mum came in around 4 weeks ago, she has brightened up. The staff are all very nice and couldn't do enough for her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret L (Daughter of Resident) published on 25 April 2022 Submitted via Website
Overall Experience

My 98-year-old father was transferred to Ashwood Care Centre on Friday the 4th of March from the hospital. He was bedridden, with no short-term memory, and very fearful and anxious following a five-week stay in hospital after a mild stroke and treatment for Covid-19. Although he is still bedridden, his anxiety and fear have lessened considerably and I would say he seems happy and settled. This, I believe, is due to the loving care, attention, kindness, and interaction of the staff that they show and give him, and their perception of his needs. I have nothing but the highest praise.

Reply from Harry Inglis, RM at Ashwood Care Centre

Thank you for your review and compliments Margaret. The team do a fantastic job with the utmost dignity and respect to all of our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Clive M (Son of Resident) published on 25 April 2022 Submitted via Website
Overall Experience

My mother is a resident on the first floor of Ashwood Care Centre and yesterday 13th April 2022 it was her 90th birthday. I wanted to make it a special day. When I arrived along with other members of the family I was amazed at the great work the staff had done in decorating her room with banners etc. Throughout the rest of the day, all members of staff at various times would pop in and wish my mum a happy birthday then at about 3 o'clock in the afternoon they arrived with a lovely cake which they had made and sang happy birthday, which I found very moving. Overall I found the whole day a great experience and want to thank all staff for all their great work throughout the day. My mum has been in the centre for nearly a year now, bedridden, and all members of staff have been so kind and helpful towards her. I am so impressed with the care and dedication towards my mother at Ashwood. Once again many thanks to all for such a great day.

Reply from Harry Inglis, RM at Ashwood Care Centre

Thank you Clive - it's what we do at Ashwood. Many happy returns for Mum and congratulations.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Marilyn B (Daughter of Resident) published on 20 April 2022 Submitted via Postal Card
Overall Experience

Can't fault the manager and the nursery staff at Ashwood. They were very helpful at a very difficult time and did their utmost to settle Mum in. Mum's room is nicely decorated, and this helps because Mum is used to a homely environment. Mum has done really well since moving in, and I believed this is due to the care and attention given to her.

Reply from Harry Inglis, RM at Ashwood Care Centre

Thank you, Marilyn, for the kind review. We do our best and appreciate the feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lorraine M (Daughter of Resident) published on 13 April 2022 Submitted via Postal Card
Overall Experience

Since moving Mum to Ashwood she has been so happy. She has made a lot of new friends. Mum tells me every day how lovely the staff are and I can see that for myself. Nothing is too much trouble. I really am so relieved to have Mum at Ashwood and can't thank you enough. You really are angels.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jill D (Daughter of Resident) published on 1 April 2022 Submitted via Postal Card
Overall Experience

If I could give 6 stars I would. The care my mother received in the 11 years was outstanding. The care and professionalism were superb. Mum was extremely happy in Ashwood, and as a family, we couldn't have been more satisfied. Many thanks.

Reply from Harry Inglis, RM at Ashwood Care Centre

Jill - thank you for your really kind words. 11 years has to be one of our longest residents. Best wishes to you and family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue B (Daughter of Resident) published on 19 February 2022 Submitted via Postal Card
Overall Experience

From the moment we contacted Ashwood for some initial information until the moment mum died, the staff, manager, and admin staff have been friendly, supportive, and highly professional. They got to know mum very quickly and did everything they could to make her comfortable and as happy as possible. They all included us, the family too, making us feel welcome and informed. All this in another wave of covid which they took seriously and adapted to seemingly every week as it changed. We cannot thank them enough for mum's care in the last stage of her life.

Reply from Harry Inglis, RM at Ashwood Care Centre

Sue - thank you for your review and detailed feedback. We strive to be a home from home! It is feedback like yours that reaffirms the team's commitment to providing the best possible experience to our residents and families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Friend of Resident) published on 18 February 2022 Submitted via Postal Card
Overall Experience

I have found the staff and management to be very kind and caring and helpful. I would be more than happy to become a resident there myself should the need ever arise.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Donna B (Daughter of Resident) published on 13 January 2022 Submitted via Postal Card
Overall Experience

If I am honest I think Ashwood needs a coat of paint, it needs updating, it looks old and tired. But..it is extremely clean and the staff are amazing, kind, caring and helpful. Nothing is too much trouble, my mum loved it there. They included her in many activities, she had lots of friends in the care staff. I was very happy to leave her at Ashwood and she was very happy to be there.

Reply from Harry Inglis, RM at Ashwood Care Centre

Hi Donna - we agree with you and our new decorator has started and is out with the rollers! Thank you for the positivity and feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara M (Daughter of Resident) published on 13 December 2021 Submitted via Postal Card
Overall Experience

My mum came here and she's very happy. The staff are lovely. Really pleased.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark H (Son of Resident) published on 26 November 2021 Submitted via Postal Card
Overall Experience

Helpful, considerate and kind - behaviours you want to see when you entrust your loved ones to a nursing home. Ashwood Care Centre displays all of these and I would highly recommend this centre to anyone.

Reply from Harry Inglis, RM at Ashwood Care Centre

Thank you, Mark - Ashwood thrives on peoples positive feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Daughter of Resident) published on 26 November 2021 Submitted via Postal Card
Overall Experience

My mum is on the first floor. Cannot thank the wonderful staff enough for the love and care they show her. She has put weight on and is looking so healthy. And I am always kept up to date about mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin A (Son of Resident) published on 16 November 2021 Submitted via Website
Overall Experience

Me and my sister are very happy with the care and well-being of our mother since she has been in Ashwood, the nursing staff and care staff are friendly and helpful. We both feel at ease with Mum being in Ashwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samir K (Son of Resident) published on 10 November 2021 Submitted via Website
Overall Experience

My dad was in Ashwood Care Centre for 2 years. At first, when I looked at the reviews, I was in two minds about what to do. But I can say it was one of the best decisions we have made. The care home really looked after dad and he loved staying there. All the staff were so friendly and polite, they consider us as their family. If anything happened to dad we would get a call straight away.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 July 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Ashwood Care Centre.

Upcoming Events

There are no upcoming events for Ashwood Care Centre.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ashwood Care Centre.

Accreditations

There are no accreditations posted yet for Ashwood Care Centre.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashwood Care Centre to verify any information. View our terms and conditions. Ashwood Care Centre has an Enhanced Service -more info.