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Ashwood Care Centre

1a Derwent Drive, Hayes, London UB4 8DR
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Ashwood Care Centre, Hayes
Ashwood Care Centre, Hayes
Ashwood Care Centre, Hayes

Ashwood Care Home is a modern, three-storey building providing specialist residential and 24-hour nursing care for older residents.

All rooms are en-suite and are freshly decorated throughout. Residents are welcome to bring items of personal furnishings to the home to make their room familiar and comfortable.

The home has a number of communal areas for personal or group enjoyment and the multicultural care team work hard to adapt to the varying needs...  

Care Provided by Ashwood Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,400N/A
Nursing Dementia CareFrom £1,400N/A

Contact Ashwood Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Roxana Brinza(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site Parking.

Ashwood Care Centre Reviews (99)

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9.7

Ashwood Care Centre has a Review Score of 9.7 (9.706) out of 10, based on 21 reviews in the last 2 years. Over all time Ashwood Care Centre has 99 reviews.

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Showing 99 reviews matching selected criteria
Review from Maria B (Daughter of Resident) published on 29 October 2021 Submitted via Postal Card
Overall Experience

Mum has been a resident for 3 years and has always been treated well. Mum can be very challenging, but the staff deal with this amazingly. The staff also treat me as one of the family and I am updated all the time. I visit every day and I am welcomed.

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Review from P F (Son of Resident) published on 29 October 2021 Submitted via Postal Card
Overall Experience

The staff are always pleasant, helpful, and welcoming. Mum is very happy and always praises her carers which is a great relief to me and my sister.

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Review from D W (Son of Resident) published on 21 October 2021 Submitted via Postal Card
Overall Experience

Excellent service provided for our mother over the last 9 years. Staff caring and professional.

Reply from Harry Inglis, RM at Ashwood Care Centre

Thank you for your feedback. 9 years is a long time in a service and I am proud that your sentiments express the work staff do to support and care for mum.

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Review from Amanda S (Daughter of Resident) published on 21 October 2021 Submitted via Postal Card
Overall Experience

It was an unexpected placement for my mother who I cared for at my home. I arrived in a distressed state, late at the door of the care home after hours as my mother was to be placed at Ashwood to be greeted by one of the managers who was a godsend to me at that time. The rest of the staff have been the same since to help me and my mother. Any questions I have or concerns have been dealt with swiftly. The staff are lovely to me and Mum. I visit every day.

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Review from I J (Daughter of Resident) published on 21 October 2021 Submitted via Postal Card
Overall Experience

My mother was at Ashwood - under NHS funding - our first experience with a nursing home. Ashwood has surpassed all expectations, over and above. Every single member of staff needs to receive a medal for the work they do. Our 90-year-old mother was cared for in an exceptional and human way.

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Review from Elizabeth O (Daughter of Resident) published on 21 October 2021 Submitted via Postal Card
Overall Experience

My father, before he came in, was becoming very difficult to manage because of his frailty. He has improved vastly since being here. The constant care he receives means he is much more relaxed and he's become a much more healthy person, even gaining weight. He is no longer distressed and it is of great comfort to our family knowing his medical needs are met. I could not imagine him getting the same care anywhere else.

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Review from Julie W (Daughter of Resident) published on 23 July 2021 Submitted via Website
Overall Experience

Got an appointment to see my mum and was great to see her looking so well and happy. Mum has been a resident for nearly 6 years and is so well looked after. The staff are fabulous and do a great job. They seem to have a lot of fun times!

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Review from Clive B (Husband of Resident) published on 13 April 2021 Submitted via Website
Overall Experience

Thank you for all the care, love, and kindness you have and are giving my wife. With the aid of the activity team, I have been able, via the computer and Skype, to see my wife singing and laughing which shows how contented she is. Also, the manager always has a welcome smile when we arrive even though it has been such a difficult year. My very best wishes to all.

Reply from Harry Inglis, R M at Ashwood Care Centre

Clive - thank you for taking the time to review us and for your kind words. Take care.

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Review from E S (Niece of Resident) published on 13 April 2021 Submitted via Postal Card
Overall Experience

My aunt was a resident from September 2019 to her death in March 2021. The staff were always caring and supportive during a very challenging time through the pandemic supporting access via Skype and keeping us informed throughout. In her last days, my aunt was well cared for, and we were able to say goodbye.

Reply from Harry Inglis, R M at Ashwood Care Centre

Thank you for your kind comments. The staff have done their utmost over the past year and it is very pleasant to hear this feedback.

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Review from M S (Nephew of Resident) published on 12 April 2021 Submitted via Postal Card
Overall Experience

My auntie was at the home from September 2019 to her passing in March 2020. During this period the staff were caring and thoughtful, given the difficult circumstances around Covid. In the end the staff kept me well informed and enabled myself and my wife to make a farewell visit. I and the rest of the family are very pleased with the level of care given to my auntie and the family.

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Review from J F (Daughter of Resident) published on 24 December 2020 Submitted via Postal Card
Overall Experience

The staff were so kind and went to above and beyond to reassure me and my Mum that my Dad was in safe and well secure hands. Their kindness and patience were outstanding in every phone call. The Manager was extremely helpful and supportive and let me see my Dad through the window.

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Review from G K (Son of Resident) published on 24 December 2020 Submitted via Postal Card
Overall Experience

I can't thank the team enough for looking after my Dad.

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Review from Kathy W (Sister of Resident) published on 22 December 2020 Submitted via Postal Card
Overall Experience

Very pleased with the care my brother receives. Staff and management very helpful, they all do a wonderful job, especially at this trying time.

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Review from N M (Sister of Resident) published on 17 November 2020 Submitted via Postal Card
Overall Experience

My brother has been in this home for 18 months. I can only praise all the staff and management for their excellent care towards him. Thank you all.

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Review from M C (Sister of Resident) published on 17 November 2020 Submitted via Postal Card
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Generally very happy.

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Review from Jacqueline R (Daughter of Resident) published on 17 November 2020 Submitted via Postal Card
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Very pleasant and easy to talk to and see. Very bubbly and very helpful to visitors and my mother.

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Review from C M (Friend of Resident) published on 24 August 2020 Submitted via Postal Card
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Staff were very kind, always available to speak to, either in person or via telephone. Thank you for providing a safe and caring environment for my friend.

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Review from N M (Resident / Service User) published on 10 August 2020 Submitted via Postal Card
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We found the staff at the care home so caring and loving. They had an eye for detail and always ready with answers for our questions.

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Review from Anna K (Friend of Resident) published on 9 July 2020 Submitted via Website
Overall Experience

It took us a long time to get our elderly friend, who had dementia, into a care home but as soon as he entered Ashwood we knew it was the right place. The staff could not have been more helpful or approachable, and every time we visited in the 18 months that he was there he was smiling and happy and well looked after. They were always welcoming and warm towards us, and he was clean and dressed smartly whenever we dropped in. It genuinely felt like a home environment, but a safe and secure one for vulnerable people. Thank you to all at Ashwood, for making his last months so comfortable and happy.

Reply from Harry Inglis, RM at Ashwood Care Centre

Anna, it is really pleasant to hear positive feedback. Experience with care homes isn't always easy, but its good to hear that the team have done their best.

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Review from Lesley D (Daughter of Resident) published on 13 April 2020 Submitted via Postal Card
Overall Experience

The care and attention my Dad received here in his final months were outstanding. They were so attentive, caring, empathetic and became family. The staff genuinely cared for Dad as they showed again and again. I wish I had known about Ashwood when I needed a care home for my Mum. I would highly recommend.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 July 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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