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- Barchester Atfield House Care Home

The staff were lovely - friendly, patient and caringD M(Niece of Resident/Service User)

The staff are well trained, loving and encouragingYvonne D(Daughter of Resident/Service User)


The staff were lovely - friendly, patient and caringD M(Niece of Resident/Service User)

The staff are well trained, loving and encouragingYvonne D(Daughter of Resident/Service User)


Atfield House is a modern, purpose built home set on beautifully landscaped gardens. The care provider is located in Isleworth; opposite St. John's Park and close to Syon Park, Kew Gardens and the Thames Riverside.
The facility provide first-class nursing and residential care and also provide expert care for those with Dementia in their Memory Lane Community and have a facility for palliative care.
A team of highly-qualified and attentive staff...
Care Provided by Barchester Atfield House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Atfield House Care Home for full pricing details and T&Cs.
Contact Barchester Atfield House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Subin Sebastian (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (3)
Barchester Atfield House Care Home Reviews (151)
Barchester Atfield House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 38 reviews in the last 2 years.
Over all time Barchester Atfield House Care Home has 151 reviews.
Totally satisfied with the services offered at Atfield House and would readily recommend it to anyone needing help in choosing a good care home.
When my husband with alzeimers was discharged from hospital after a traumatic fall, I did not know what to do. Providentially my daughter found Atfield House. After 3 months of exceptional professional care of Ayla & Sanjeep he is returning home The whole establishment is clean & well appointed but excellent with the caring atmosphere of all the staff
Thank you for such an uplifting review. I think it says it all! You are right ....we do all love what we do and it was great to have you all as part of our Atfield family.
All the staff at Atfield house are kind warm and empathic. They look after my mother incredibly well. She is thriving her needs are being met. She is clam and I can see she feels safe and secure. I know Atfield house are looking after her and have her best interests at heart. I can not thank them enough. They are expensive but it is worth it. Gives me peace of mind.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
We visited my friend daytime and felt immediately welcomed by staff and management. The carehome breathed peace and homelyness, calm and openness. Attention and care was professional, at the same time. There was light and beauty and comfort. And respect.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
With regards to Dec 25 the efforts of the staff & care home to make xmas special was appreciated.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
So much on offer for residents to do.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
The Mgt team are excellent and take the time to get to know the residents and their families.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
I cannot praise the team here enough for everything that they did for my Father until his very last breath.
Thank you all.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
It is very daunting admitting a parent to a care home. I need not have worried as the care & attention lavished on my father has been amazing. My father has come back to life! Thank you!
Thank you for such an uplifting review. I think it says it all! You are right ....we do all love what we do and it is great to have you as part of our Atfield family.
I had a very pleasant two weeks at Atfield House from 27th Oct to 10th Nov 2025. The staff were kind and helpful. The management of the care home is excellent, with clean rooms and laundry service. Meals times is like going to a prestigious restaurant and there is a competent medical staff supporting all the clients.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
My Mum came to Atfield in September 2023. She has Parkinsons & Dementia. She has been well looked after and 'loved' by the staff. They are 'brilliant'. I can think of another word. My Dad is also made welcome and enjoys his time with my Mum at Atfield House. I cant praise them enough.
Thank you for such an uplifting review. I think it says it all! You are right ....we do all love what we do and it is great to have you as part of our Atfield family.
After 5 weeks in hospital, it was suggested that it would be a good idea to take a recovery break at Atfield House. My wife was already a patient in the dementia ward. I was very familiar with the home. This would be for 2 weeks. It was a good decision after a long stay in hospital. The staff there were superb. They were very helpful and friendly. The room I had was very comfortable and during the day there was so much food at meal times. I had so much appreciation for the nurses and carers for the work they do in difficult circumstances. I would go back to Atfield House anytime. I was made so welcome.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
Our experience with Barchester Atfield House Care Home was very positive. We found the staff extremely helpful whilst carefully and accurately recording all of our friend's needs and requirements. The manager was also very kind and welcoming giving us the confidence that our friend was always being treated with dignity and respect. Thank you.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
Management always happy to assist with queries or concerns. Manager visibly engages with residents, not just sitting in office. Beautiful environment. We are always made welcome when we visit. I like that I can visit at any time. The only reason I have put 'good' on some ratings is because any place has room for improvement & expansion; but not because I don't think it is great.
Value for money - difficult to judge as all are v. expensive
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team
My aunt is very happy.
The facilities are good and there are lots of activities for the residents. My only issue is the smell in the residents rooms sometimes.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team
My mum is comfortable living in Atfield House and trusts all the staff. She really enjoys the garden. All members of the family feel very happy that our mum is here.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
All staff are friendly and professional. Although my friend does not remember things, he has been treated very well. He seems very happy here.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
A short respite was generally enjoyed by my husband. The facility is first class and the staff attentive. A lovely garden and the weather was superb, so he was able to sit and reflect. The exercises provided were an excellent idea, as most guests appeared to be immobile. However some activity in the afternoon would have benefitted my husband as he was left on his own for long periods.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
I was very impressed by the room and facilities more like a 5 star hotel, all the staff I came into contact with were very friendly and kind, there was a very good selection of food that was very tasty.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
When I've had problems of a medical or mental health nature, the nursing staff have always been supportive and helpful in dealing with my wife.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (1)
- 22 Jun 2026
At Atfield House residents and staff members enjoyed preparing Father`s Day together: Art and craft project in our Courtyard made us all think of our fathers, as we coloured in...
- 22 Jun 2026
This year the London Children`s Ballet performed for us Ella`s Story: A Jazz Age Cinderella! Residents and their family members and friends already know, how good this group is and...
- 05 May 2026
Residents, family members with grandchildren and staff members were enchanted by the visits from a donkey, sheep and goats and their offspring, 2 lovely Labradors and more. The donkey even...
- 25 Aug 2026Organiser: Barchester Atfield House Care Home
Awards / Recognitions (46)
- 17 Jun 2026Recipient: Barchester Atfield House Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Atfield House Care Home.
Meet the Team (11)

He is an accomplished senior care leader and CQC Registered Manager. He has extensive experience across residential, nursing, dementia and complex care services, with a strong record of improving care quality, regulatory compliance, workforce stability and resident experience.
In his previous position, Isaac achieved full occupancy, eliminated reliance on agency staffing and led the service to secure a Good CQC rating across all five domains.
Isaac believes exceptional care should be as individual as the person receiving it. He places great importance on knowing each resident’s life story, preferences and aspirations, ensuring that care is thoughtfully tailored and delivered with dignity, warmth and close attention to detail.
His vision is for Atfield House to provide an exceptional standard of care and hospitality. Upholding a welcoming and vibrant home where residents flourish, families feel informed and reassured. Where colleagues take pride in delivering the very best every day.

My name is Prachi, and I am proud to be the Deputy Manager at Atfield House. With over 14 years of experience in the care sector, I believe that every individual deserves to be seen, heard, and valued for who they are. This belief is at the heart of the care I provide every day.
Throughout my career, I have dedicated myself to offering compassionate, person-centred support. I hold a European Certification in Essential Palliative Care, founded and coordinated by Princess Alice Hospice, which has strengthened my ability to support residents and their families with dignity, understanding, and sensitivity during some of life’s most challenging times.
In my current role, I strive to create a warm, supportive environment where residents feel safe, respected, and truly at home. For me, caring for others is not just a profession; it is a privilege that I am honoured to uphold every day.

Krisztina is an Administrator and is really pleased to be working for Barchester Healthcare. She joined the company in 2016. Krisztina joined Atfield House in early June 2023 and has already established herself in the home and is a valued member of the team. I really enjoy meeting residents and their loved ones, and I am very proud to be part of the Atfield House Team.

I’m Dara, and I am proud to have recently joined Barchester and Atfield House in 2024 as an Administrative Assistant.
I joined because I find it rewarding to work in a care home like Atfield and help create a welcoming and supportive atmosphere that has a positive impact on people’s lives.

I have been working at Atfield House since 2006. I am now Head Chef; my role is to produce a fresh, nutritious and well-balanced menu suited to the needs of each resident. I enjoy chatting with residents and their visitors and ensuring that they enjoy the food I have prepared.

Hi, Im Christina I started working at Atfield House back in 2020. I really enjoy my role here. The team are great and we work very well together. It is a pleasure looking after our wonderful residents every day.

I have been working at Atfield House since October 2022 as a Health Care Assistant. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have been recently promoted to Head of Maintenance this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as a Head of Maintenance it has boosted my confidence and inspires me to achieve more. My responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone at Atfield House.

I have been working at Atfield House since February 2022. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have recently been promoted to Head of Housekeeping; this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as Head of Housekeeping; it has boosted my confidence and inspired me to achieve more.

I am a senior carer here at Atfield House and have been here for 16 years. I enjoy looking after people and we have a very good team here that make that possible.

I have been a member of the care team since 2020. In this time, I have learnt a lot. They are a great team to be part of and we all work very well together. Previously, I was a Chef and Manager of a Caribbean restaurant two very diverse roles for me. However one I enjoy a lot.

Carmen joined the team at Atfield House Care Home in April 2023 as our Activity Coordinator. She is passionate about creating meaningful and enjoyable experiences for our residents, helping them stay connected, engaged and involved in the things they love. Carmen takes great care to create special moments that residents can share with their families and friends, making each day at Atfield House a little brighter and more memorable.
Frequently Asked Questions about Barchester Atfield House Care Home
What types of Care is Barchester Atfield House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Atfield House Care Home have?
There are 68 Single Rooms.
What are the Facilities & Services at Barchester Atfield House Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Atfield House Care Home to the centre of Isleworth?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Atfield House Care Home to verify any information. View our terms and conditions. Barchester Atfield House Care Home has an Enhanced Service -more info.