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Barchester Atfield House Care Home

St John's Road, Isleworth, London TW7 6UH
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The staff were lovely - friendly, patient and caringD M(Niece of Resident/Service User)
Barchester Atfield House Care Home, Isleworth
The staff are well trained, loving and encouragingYvonne D(Daughter of Resident/Service User)
Barchester Atfield House Care Home, Isleworth
Barchester Atfield House Care Home, Isleworth

Atfield House is a modern, purpose built home set on beautifully landscaped gardens. The care provider is located in Isleworth; opposite St. John's Park and close to Syon Park, Kew Gardens and the Thames Riverside.

The facility provide first-class nursing and residential care and also provide expert care for those with Dementia in their Memory Lane Community and have a facility for palliative care.

A team of highly-qualified and attentive staff...  

Care Provided by Barchester Atfield House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £2,390N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Atfield House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Subin Sebastian (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (3)

Barchester Atfield House Care Home Reviews (151)

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9.8

Barchester Atfield House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 38 reviews in the last 2 years. Over all time Barchester Atfield House Care Home has 151 reviews.

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Showing 151 reviews matching selected criteria
Review from Kate C (Daughter of Resident) published on 15 December 2023 Submitted via Website
Overall Experience

I needed to find somewhere for my father, who has Parkinson’s and dementia, after he fell and broke his hip. He was being rushed out of hospital and we knew that we couldn’t cope at home with the constant nursing care he now needed. I went to look at Barchester Atfield House Care Home and was given a warm welcome. I was impressed how all the staff (even the cleaners!) knew the residents well and the home is immaculately clean. They were able to arrange a space for my father quickly and he’s now in a lovely room overlooking the park. He has settled well and enjoys the food. There are daily activities to take part in if he wants to. He is always well-groomed. My brother and I have peace of mind that he is well cared for 24 hours a day. We are able to visit whenever suits us. The staff are very responsive to any requests we make. I would highly recommend Atfield House.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for this lovely review. I am so happy that everything has worked out as we planned. I can assure your dad will continue to enjoy the quality of life he has had so far.

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Review from L M (Daughter of Resident) published on 14 December 2023 Submitted via Postal Card
Overall Experience
Excellent care - very pleased with the amount of attention given by staff.
Clean environment.

Lovely atmosphere.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for your lovely review. It is a pleasure looking after your Mum and seeing her so content. The team look forward to seeing you next time you visit.

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Review from E S (Granddaughter of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience
Been to see grandad today, and he always seems happy.
Always got clean clothes on and has had a shave done by Atfield.
Staff are always available to check on him.

Well done, Atfield team.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for this lovely review. I am so happy that everything has worked out as we planned. I can assure your granddad will continue to enjoy the quality of life he has had so far.

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Review from E F (Daughter of Resident) published on 22 November 2023 Submitted via Website
Overall Experience

The care home is welcoming, and the staff members are so friendly and caring, including all the management and admin staff, the nurses and the carers. My mother's room is great. The additional facilities (restaurant, cafe, living room and hairdressers) enhance the experience of living there. I'm grateful I can take my mum to different areas of the home without having to leave it. I feel the specialised dementia unit serves its purpose well. Mum is well cared for, but at times, I feel she could be stimulated more with activities that are suitable for people with dementia. This is being addressed and hopefully improved further (meetings have been organised to support the relatives of residents with dementia). The food is good. I don't know if this is possible, but the smell in the dementia section isn't good. I understand the challenges of keeping smells at bay, but there's a difference between the main care home and the dementia section.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

It is our absolute pleasure to have to your Mum stay with us; she settled in so well. Thank you for putting your trust in us, and thank you for such a lovely review. We can confirm that the carpet at the entrance at Memory Lane has been changed.

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Review from Sandra B (Sister of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience

My brother is very well looked after. The staff are extremely nice. They keep me updated on my brother.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Dear Sandra, thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

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Review from Brian E (Husband of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience

I have no complaints. The place works very well, everybody is very cooperative and takes excellent care of my wife. Long may it continue.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you, Brian, for choosing us to look after your wife. We are so happy that you are happy and that everything has worked out so well so far. We will ensure the high standards continue.

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Review from Caroline B (Daughter of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience

The mother has been in respite care at Barchester Atfield House Care Home and has been very well looked after. The staff have all been lovely and never stop smiling. She has particularly enjoyed lunch in the dining room and walks in the pretty garden afterwards. All in all, her stay has been very successful.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for taking the time to review Atfield House and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the team.

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Review from I S (Son of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

From being met on arrival in the car park to the group send-off after two weeks of respite care, the staff were always welcoming and professional in their demeanour. I won't hesitate using Atfield House again for my mother's care when I need an extended break from being a 24/7 carer.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for choosing us to look after your mum. It has been lovely getting to know her. We will ensure the high standards continue.

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Review from R W (Next of Kin) published on 29 August 2023 Submitted via Postal Card
Overall Experience

At a time of crisis when we were desperate to find a home for someone to go to after being in the hospital Barchester Atfield House Care Home could not have been more constructive or supportive. At a time of crisis, they were professional and reassuring and I am so grateful. Ongoing care has been personal and attentive which is also hugely appreciated.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for choosing us to look after your loved one. We will ensure the high standards continue.

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Review from Jane B (Niece of Resident) published on 15 August 2023 Submitted via Postal Card
Overall Experience

Whenever we visit, we are always made welcome. The rooms and facilities are always in a good, clean order. The activities are making my aunt happy, and when it's time for us to leave, she's always smiling.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for taking the time to review Atfield House and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home for your auntie. It is thrilling to see her having fun.I will pass your comments on to the team.

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Review from P W (Respite Resident) published on 21 July 2023 Submitted via Postal Card
Overall Experience

I needed post-operative care to learn to live without the use of my right arm. I needed to cope with dressing and undressing and personal care. All staff were excellent, thoughtful and helpful, just what I needed to build my confidence before going home. I enjoyed my interaction with them all. Lovely garden to sit in and read. I would recommend this post-operative experience.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

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Review from S W (Friend of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

I made sporadic visits from February 2022 to May 2023 to visit my friend each time she was spotlessly clean and her hair looked nice. She loved the food but most of all the cheerful and patient care was wonderful. Despite never wanting to go in a home she was very happy there. An example of how homes should be run thanks to the manager and his excellent team.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for this review. It is so good to know this is how you feel. We are so fortunate to have continuity within our team which I think is key to everything. I will pass your comments on to the team.

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Review from Peter F (Friend of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

My friend was in your care for about 18 months. I was so impressed with all your staff and the quality of the food. The team were so caring, full of kindness and warmth. My friend never wanted to be in a home but with you all at Atfield House led by the manager, she felt safe and surrounded by love. I cannot thank you enough.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for this review... it is so good to know this is how you feel. We are so fortunate to have continuity within our team which I think is key to everything.

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Review from C T (Son of Resident) published on 3 July 2023 Submitted via Postal Card
Overall Experience

My mother was admitted initially for respite but the family hoped for permanent at 101 years of age. In our family, we have one person who has been a volunteer inspector for the Quality Care Commission, a retired Social Services Purchaser of services for the elderly and a matron for acute admissions. All had reservations about using a care home, but we all agreed we have absolutely nothing to criticise in the care provided. Caring and helpful staff across all levels, wonderfully supportive when my mother sadly passed away. Highly recommended with our thanks.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for taking the time to review Atfield House and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the team.

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Review from D R (Ex Family Member) published on 20 June 2023 Submitted via Postal Card
Overall Experience

This was just a short stay for end-of-life care. The organisation of the management and the kindness of carers made the experience as good as it could be.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for this review. It is so good to know this is how you feel. We are so fortunate to have continuity within our team which I think is key to everything. I will pass your comments on to the team.

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Review from Joan D (Friend of Resident) published on 15 June 2023 Submitted via Website
Overall Experience
We had a very pleasant year with Atfield House Care Home whilst my friend lived in the Memory Lane wing. The staff are professional, caring and approachable for conversation at all times. I appreciated the regular relatives meetings which were hosted quarterly, to give updates on conditions and activities in the home, and allow relatives to raise questions and concerns.

Well done and thank you!

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for this review...it is so good to know this is how you feel. We are so fortunate to have continuity within our team which I think is key to everything.

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Review from R C (Son of Resident) published on 12 May 2023 Submitted via Postal Card
Overall Experience

My father has been at Barchester Atfield House Care Home for the past four months, I live in the United States. Sadly, he passed this past week, though I am thankful that I was able to spend his final days with him. The nurses, carers and reception have been absolutely magnificent. They kept me updated throughout his time there, including using video chat. Towards the end, they made sure he was comfortable and not in any pain. I am very grateful to everyone at Atfield for the care and compassion they showed him, while ensuring we as a family were kept informed.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for such an uplifting review. I think it says it all! You are right... we do all love what we do and it was great to have you as part of our Atfield family.

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Review from J M (Niece of Resident) published on 24 April 2023 Submitted via Postal Card
Overall Experience

A wonderful home, they look after my aunty very well. Staff are very pleasant and caring. The home is very clean and welcoming. Beautiful gardens.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for your kind review. It's amazing to hear how much your mum has improved and is happy. Thanks again for taking the time to review.

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Review from Kamla J (Daughter of Resident) published on 24 April 2023 Submitted via Website
Overall Experience

We found the Atfield House facility atmosphere and ambiance calm and efficient with a very high level of care for the service user and visiting family members.

The positive approach of the care staff at Atfield House enabled Mother to progress from being bed bound, on discharge from hospital, to walking with a frame during her few weeks' stay.

We had a very positive experience and would be very happy to use Atfield House again.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for such an uplifting review. I think it says it all! You are right... we all love what we do and it was great to have you as part of our Atfield family.

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Review from Susan D (Relative of Resident) published on 21 April 2023 Submitted via Postal Card
Overall Experience

The staff are always lovely and attentive. Very good meals are served in the beautiful dining room with tables for 3 and 4. Enjoyable activities are a regular feature and our aunt has improved greatly since coming to Atfield House Care Home.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for such a lovely review. All our team work hard to get to know our residents with our whole home approach and the continued commitment from all of the team. Thank you very much for your kind words.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (1)

News
  • 22 Jun 2026

    At Atfield House residents and staff members enjoyed preparing Father`s Day together: Art and craft project in our Courtyard made us all think of our fathers, as we coloured in...

  • 22 Jun 2026

    This year the London Children`s Ballet performed for us Ella`s Story: A Jazz Age Cinderella! Residents and their family members and friends already know, how good this group is and...

  • 05 May 2026

    Residents, family members with grandchildren and staff members were enchanted by the visits from a donkey, sheep and goats and their offspring, 2 lovely Labradors and more. The donkey even...

Upcoming Events

Awards / Recognitions (46)

Accreditations

There are no accreditations posted yet for Barchester Atfield House Care Home.

Meet the Team (11)

Isaac Soliman
Isaac SolimanJob Title:General ManagerJoined: 2026

He is an accomplished senior care leader and CQC Registered Manager. He has extensive experience across residential, nursing, dementia and complex care services, with a strong record of improving care quality, regulatory compliance, workforce stability and resident experience.

In his previous position, Isaac achieved full occupancy, eliminated reliance on agency staffing and led the service to secure a Good CQC rating across all five domains.

Isaac believes exceptional care should be as individual as the person receiving it. He places great importance on knowing each resident’s life story, preferences and aspirations, ensuring that care is thoughtfully tailored and delivered with dignity, warmth and close attention to detail.

His vision is for Atfield House to provide an exceptional standard of care and hospitality. Upholding a welcoming and vibrant home where residents flourish, families feel informed and reassured. Where colleagues take pride in delivering the very best every day.

Prachi Xettigar
Prachi XettigarJob Title:Deputy ManagerJoined: 2021

My name is Prachi, and I am proud to be the Deputy Manager at Atfield House. With over 14 years of experience in the care sector, I believe that every individual deserves to be seen, heard, and valued for who they are. This belief is at the heart of the care I provide every day.

Throughout my career, I have dedicated myself to offering compassionate, person-centred support. I hold a European Certification in Essential Palliative Care, founded and coordinated by Princess Alice Hospice, which has strengthened my ability to support residents and their families with dignity, understanding, and sensitivity during some of life’s most challenging times.

In my current role, I strive to create a warm, supportive environment where residents feel safe, respected, and truly at home. For me, caring for others is not just a profession; it is a privilege that I am honoured to uphold every day.

Krisztina Silaghi
Krisztina SilaghiJob Title:Home AdministratorJoined: 2016

Krisztina is an Administrator and is really pleased to be working for Barchester Healthcare. She joined the company in 2016. Krisztina joined Atfield House in early June 2023 and has already established herself in the home and is a valued member of the team. I really enjoy meeting residents and their loved ones, and I am very proud to be part of the Atfield House Team.

Dara Morris
Dara MorrisJob Title:Administrator AssistantJoined: 2024

I’m Dara, and I am proud to have recently joined Barchester and Atfield House in 2024 as an Administrative Assistant.

I joined because I find it rewarding to work in a care home like Atfield and help create a welcoming and supportive atmosphere that has a positive impact on people’s lives.

Robert Rakoczy
Robert RakoczyJob Title:Head ChefJoined: 2006

I have been working at Atfield House since 2006. I am now Head Chef; my role is to produce a fresh, nutritious and well-balanced menu suited to the needs of each resident. I enjoy chatting with residents and their visitors and ensuring that they enjoy the food I have prepared.

Christina Surugiu
Christina SurugiuJob Title:Registered General NurseJoined: 2020

Hi, Im Christina I started working at Atfield House back in 2020. I really enjoy my role here. The team are great and we work very well together. It is a pleasure looking after our wonderful residents every day.

Suresh Kumar
Suresh KumarJob Title:Head of MaintenanceJoined: 2022

I have been working at Atfield House since October 2022 as a Health Care Assistant. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have been recently promoted to Head of Maintenance this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as a Head of Maintenance it has boosted my confidence and inspires me to achieve more. My responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone at Atfield House.

Dielle Makaj
Dielle MakajJob Title:Head of HousekeepingJoined: 2022

I have been working at Atfield House since February 2022. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have recently been promoted to Head of Housekeeping; this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as Head of Housekeeping; it has boosted my confidence and inspired me to achieve more.

Jayshree Sheraji
Jayshree SherajiJob Title:Healthcare assistantJoined: 2005

I am a senior carer here at Atfield House and have been here for 16 years. I enjoy looking after people and we have a very good team here that make that possible.

Cynthia Johnson
Cynthia JohnsonJob Title:Healthcare assistantJoined: 2020

I have been a member of the care team since 2020. In this time, I have learnt a lot. They are a great team to be part of and we all work very well together. Previously, I was a Chef and Manager of a Caribbean restaurant two very diverse roles for me. However one I enjoy a lot.

Carmen Erhart Long
Carmen Erhart LongJob Title:Activity CoordinatorJoined: 2023

Carmen joined the team at Atfield House Care Home in April 2023 as our Activity Coordinator. She is passionate about creating meaningful and enjoyable experiences for our residents, helping them stay connected, engaged and involved in the things they love. Carmen takes great care to create special moments that residents can share with their families and friends, making each day at Atfield House a little brighter and more memorable.

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