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Barchester Atfield House Care Home

St John's Road, Isleworth, London TW7 6UH
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The staff were lovely - friendly, patient and caringD M(Niece of Resident/Service User)
Barchester Atfield House Care Home, Isleworth
The staff are well trained, loving and encouragingYvonne D(Daughter of Resident/Service User)
Barchester Atfield House Care Home, Isleworth
Barchester Atfield House Care Home, Isleworth

Atfield House is a modern, purpose built home set on beautifully landscaped gardens. The care provider is located in Isleworth; opposite St. John's Park and close to Syon Park, Kew Gardens and the Thames Riverside.

The facility provide first-class nursing and residential care and also provide expert care for those with Dementia in their Memory Lane Community and have a facility for palliative care.

A team of highly-qualified and attentive staff...  

Care Provided by Barchester Atfield House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £2,390N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Atfield House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Subin Sebastian (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (3)

Barchester Atfield House Care Home Reviews (151)

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9.8

Barchester Atfield House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 38 reviews in the last 2 years. Over all time Barchester Atfield House Care Home has 151 reviews.

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Showing 151 reviews matching selected criteria
Review from Samantha O (Friend of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

I arrived to visit my friend, we had a coffee and a cake. Wonderfully inviting, clean and friendly. Superbly decorated and comfortable. Care team were absolutely lovely. Interested in my friend who said she felt valued like a princess. Definitely treats residents as individuals, I'm impressed greatly by the care here. Celebrating life is the motto here. In practice also.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for your lovely review. It is a pleasure looking after your friend and seeing her so content. The team look forward to seeing you next time you visit.

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Review from J M (Wife of Resident) published on 21 June 2024 Submitted via Postal Card
Overall Experience
All staff were very welcoming, nothing was too much trouble. Demonstrated to me, dignity and respect for the elderly nursing care is excellent.
My husband was very anxious at being in a care home for the first time, would meet his needs. They always listened and took on board his worries and panic sometimes.

They showed concern for me as his carer. Lovely surroundings like a hotel.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for such an uplifting review. I think it says it all! You are right... We all love what we do and it was great to have you as part of our Atfield family.

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Review from J T (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

Having used the care home for respite care in 2023, it was an easy decision to choose this home again when our mother needed more urgent permanent, 24-hour care. The home "pulled out all the stops" and found her a room the same day of our request.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for this review... it is so good to know this is how you feel. We are so fortunate to have continuity within our team which I think is key to everything.

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Review from Amanda B (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience
I met with the team at Barchester Atfield House Care Home to discuss my father's complex needs and was instantly met with understanding, empathy and support. I was thoroughly impressed with the room, facilities and gardens and left feeling comforted that all of my father's needs would be met.

Upon commencing my father's four weeks respite stay, the team made him feel at ease and were always willing to provide something different or change times of meals to suit him. I want to personally thank the deputy manager who has provided sound advice and support for his ongoing medical needs and we only hope he can make a full recovery.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for such an uplifting review. I think it says it all! You are right... We all love what we do and it is great to have you as part of our Atfield family.

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Review from D E (Son of Resident) published on 13 May 2024 Submitted via Website
Overall Experience

Barchester Atfield House Care Home has been a good experience for my 88-year-old mother. They have been very caring following her stoke and the setting has enabled her to have a better experience in a caring environment. The activities have kept her mentally stimulated and the staff have been very caring.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for taking the time to review Atfield House and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the team.

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Review from C M (Friend of Resident) published on 8 May 2024 Submitted via Postal Card
Overall Experience
Atfield House Care Home,
That's what stays in my mind.
Finding a suitable shelter, for an
Individual who life left behind.
Ever patient, kind and supportive,
Like a wrap-around shawl and a hug.
Dementia care that is calm and unfolding.
Happy people walk, talk in the gardens,
Ours to help if we can.
Up with the lark or night owl.
Say yes to a stay at this care home,

Every day, every year: no regrets.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

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Review from Erin O (Resident / Service User) published on 3 May 2024 Submitted via Postal Card
Overall Experience

In 2023 I had three short stays at Barchester Atfield House Care Home, Isleworth, so when it became necessary for me to have more care, I knew exactly where I'd go! It is a very welcoming, cheerful home with modern colours and art. Rooms are comfortable, there is a variety of activities, morning and afternoon, with professional guests at times. There are regular doctor and physio visits, hairdresser. I feel very safe here, so if you were looking for care of a loved one, you would have no worries at all to place them here. Staff always like to make sure you are happy. They are cheerful and run a very happy care home.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for such an uplifting review. I think it says it all! You are right... We all love what we do, and it is great to have you as part of our Atfield family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from Thomas H (Brother of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

We would like to say thank you to everyone at Barchester Atfield House Care Home for making my sister's last few days so comfortable. Your care for her has been exemplary.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

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Review from Patricia G (Friend of Resident) published on 1 May 2024 Submitted via Website
Overall Experience

I was delighted to see my friend in such a lovely care home - the staff were very helpful and the cakes and tea were a yummy surprise. The home is spotlessly clean and odour-free. My friend is very happy being in this home.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

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Review from Richard B (Son of Resident) published on 23 April 2024 Submitted via Website
Overall Experience
My mother, who is living with dementia, has been at Barchester Atfield House Care Home for just over a year after a fall that put her in hospital. She is receiving a good level of care. We had initially selected Atfield because of the atmosphere, that seemed to be less institutional than other homes we had visited. What is a key factor now is that the management and teams seek feedback and respond to improve the service. We have seen the staff develop (at least one of the members of staff has won an external award), there is little churn of staff which is a good indicator.

There has been a significant development in the activities program. There were many events around Christmas that engaged the families, these included panto, carols, tea, trip to the local church for a nativity service. There has been similar engagement for Mother's Day and Easter. There is a varied and busy weekly program of activities that includes exercise, visits from schools and pet farms, trips to garden centres and parks.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for this review, it is so good to know this is how you feel. We are so fortunate to have continuity within our team which I think is key to everything. We are pleased you are happy with your choice of home. I will pass your comments on to the team.

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Treated with Dignity
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Review from M C (Daughter of Resident) published on 19 April 2024 Submitted via Website
Overall Experience
The staff are very caring and keep me well informed of my mum's progress.
Laundry is done very promptly and the home is clean.
The food is mostly good, though my mother has difficulties with eating. The staff are very attentive to me too, e.g. offering me tea and biscuits as well when I visit.

The home is safe and welcoming.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for taking the time to review Atfield House and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the team.

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Review from J W (Brother of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience

Since my brother was admitted to Atfield House Care Home he has received excellent care and is very content.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

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Treated with Dignity
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Review from K W (Daughter of Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience

Mum stayed at Atfiled House, Isleworth at the beginning of March 2024 while my husband and I went on holiday. It was the first time we'd left her since she came to live with us 4 years ago. We were quite apprehensive, but we needn't have been. Mum really enjoyed herself and was well looked after. I will definitely use Atfield House again when we go on holiday. Thank you to all the staff!

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for taking the time to review Atfield House and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from M F (Friend of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience

I have been very impressed and grateful for the excellent, caring and professional care shown to my close friend over the last few weeks as her dementia has progressed. She has presented with challenging behaviour on many occasions. This has been dealt with empathy, love and thoughtfulness until she complied. My friend is able to be the person she is now but ensuring safety for herself and others which is something I value greatly and appreciate. The staff keep me fully updated at all times. The staff are excellent.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for such an uplifting review. I think it says it all! You are right, we all love what we do and it is great to have you as part of our Atfield family.

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Care / Support
Cleanliness
Treated with Dignity
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Review from Elaine S (Friend of Resident) published on 26 February 2024 Submitted via Postal Card
Overall Experience

Care at Barchester Atfield House Care Home is exemplary. The staff are caring and sympathetic and it is a pleasure to visit.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Paul C (Son of Resident) published on 24 January 2024 Submitted via Postal Card
Overall Experience

My father had a couple of falls at home and his mobility was poor. The local hospital said he was at risk of falls so should go to rest in a respite home. I searched and found Barchester Atfield House Care Home and I can honestly say the care my father received was of the highest standard. The staff and facilities at Atfield are amazing. Thank you to everyone who looked after my father.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for such an uplifting review. I think it says it all! You are right... we do all love what we do and it is great to have you as part of our Atfield family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from C E (Daughter of Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience

In an ideal world, my father would not have been in any home for respite over Christmas and the New Year, but after a number of falls, this is what was needed. The atmosphere within Atfield House made the difficult situation much more bearable. The staff were consistently helpful, friendly and supportive. There were lots of activities to help pass the time and to help him come out much stronger, both physically and mentally, than when he arrived.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you for such an uplifting review, I think it says it all! You are right, we do all love what we do and it is great to have you as part of our Atfield family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Ruth H (Power of Attorney of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

We have been very pleased with the care and attention that our friend has had in Atfield House. She became noticeably happier and more settled than she was before. The staff are the backbone of Atfield House and they have been excellent, all of them.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from A P (Friend of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

Have visited the home several times since our friend was admitted. On all visits, I have been met by courteous staff. The standard of cleanliness is very high. During four of my visits, I have attended events held by the home. Three of these events formed part of the home's activities and were conducted and supported extremely well. Our friend's adjustment to and acceptance of life in Atfield House is down to the fine standards mentioned above.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Barbara F (Friend of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

A nursing home is only as good as the management. At Atfield House it's extremely good. The staff are hardworking and accommodating. When entering there is no odour of old people and likewise in their rooms which means everything is spotless at all times. The food is as good as you would get at any first-class restaurant. I can't talk any higher about Atfield House. The residents are lucky to be in such a lovely place to spend their final days.

Reply from Subin Sebastian, Manager at Barchester Atfield House Care Home

Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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No Rating
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (1)

News
  • 22 Jun 2026

    At Atfield House residents and staff members enjoyed preparing Father`s Day together: Art and craft project in our Courtyard made us all think of our fathers, as we coloured in...

  • 22 Jun 2026

    This year the London Children`s Ballet performed for us Ella`s Story: A Jazz Age Cinderella! Residents and their family members and friends already know, how good this group is and...

  • 05 May 2026

    Residents, family members with grandchildren and staff members were enchanted by the visits from a donkey, sheep and goats and their offspring, 2 lovely Labradors and more. The donkey even...

Upcoming Events

Awards / Recognitions (46)

Accreditations

There are no accreditations posted yet for Barchester Atfield House Care Home.

Meet the Team (11)

Isaac Soliman
Isaac SolimanJob Title:General ManagerJoined: 2026

He is an accomplished senior care leader and CQC Registered Manager. He has extensive experience across residential, nursing, dementia and complex care services, with a strong record of improving care quality, regulatory compliance, workforce stability and resident experience.

In his previous position, Isaac achieved full occupancy, eliminated reliance on agency staffing and led the service to secure a Good CQC rating across all five domains.

Isaac believes exceptional care should be as individual as the person receiving it. He places great importance on knowing each resident’s life story, preferences and aspirations, ensuring that care is thoughtfully tailored and delivered with dignity, warmth and close attention to detail.

His vision is for Atfield House to provide an exceptional standard of care and hospitality. Upholding a welcoming and vibrant home where residents flourish, families feel informed and reassured. Where colleagues take pride in delivering the very best every day.

Prachi Xettigar
Prachi XettigarJob Title:Deputy ManagerJoined: 2021

My name is Prachi, and I am proud to be the Deputy Manager at Atfield House. With over 14 years of experience in the care sector, I believe that every individual deserves to be seen, heard, and valued for who they are. This belief is at the heart of the care I provide every day.

Throughout my career, I have dedicated myself to offering compassionate, person-centred support. I hold a European Certification in Essential Palliative Care, founded and coordinated by Princess Alice Hospice, which has strengthened my ability to support residents and their families with dignity, understanding, and sensitivity during some of life’s most challenging times.

In my current role, I strive to create a warm, supportive environment where residents feel safe, respected, and truly at home. For me, caring for others is not just a profession; it is a privilege that I am honoured to uphold every day.

Krisztina Silaghi
Krisztina SilaghiJob Title:Home AdministratorJoined: 2016

Krisztina is an Administrator and is really pleased to be working for Barchester Healthcare. She joined the company in 2016. Krisztina joined Atfield House in early June 2023 and has already established herself in the home and is a valued member of the team. I really enjoy meeting residents and their loved ones, and I am very proud to be part of the Atfield House Team.

Dara Morris
Dara MorrisJob Title:Administrator AssistantJoined: 2024

I’m Dara, and I am proud to have recently joined Barchester and Atfield House in 2024 as an Administrative Assistant.

I joined because I find it rewarding to work in a care home like Atfield and help create a welcoming and supportive atmosphere that has a positive impact on people’s lives.

Robert Rakoczy
Robert RakoczyJob Title:Head ChefJoined: 2006

I have been working at Atfield House since 2006. I am now Head Chef; my role is to produce a fresh, nutritious and well-balanced menu suited to the needs of each resident. I enjoy chatting with residents and their visitors and ensuring that they enjoy the food I have prepared.

Christina Surugiu
Christina SurugiuJob Title:Registered General NurseJoined: 2020

Hi, Im Christina I started working at Atfield House back in 2020. I really enjoy my role here. The team are great and we work very well together. It is a pleasure looking after our wonderful residents every day.

Suresh Kumar
Suresh KumarJob Title:Head of MaintenanceJoined: 2022

I have been working at Atfield House since October 2022 as a Health Care Assistant. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have been recently promoted to Head of Maintenance this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as a Head of Maintenance it has boosted my confidence and inspires me to achieve more. My responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone at Atfield House.

Dielle Makaj
Dielle MakajJob Title:Head of HousekeepingJoined: 2022

I have been working at Atfield House since February 2022. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have recently been promoted to Head of Housekeeping; this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as Head of Housekeeping; it has boosted my confidence and inspired me to achieve more.

Jayshree Sheraji
Jayshree SherajiJob Title:Healthcare assistantJoined: 2005

I am a senior carer here at Atfield House and have been here for 16 years. I enjoy looking after people and we have a very good team here that make that possible.

Cynthia Johnson
Cynthia JohnsonJob Title:Healthcare assistantJoined: 2020

I have been a member of the care team since 2020. In this time, I have learnt a lot. They are a great team to be part of and we all work very well together. Previously, I was a Chef and Manager of a Caribbean restaurant two very diverse roles for me. However one I enjoy a lot.

Carmen Erhart Long
Carmen Erhart LongJob Title:Activity CoordinatorJoined: 2023

Carmen joined the team at Atfield House Care Home in April 2023 as our Activity Coordinator. She is passionate about creating meaningful and enjoyable experiences for our residents, helping them stay connected, engaged and involved in the things they love. Carmen takes great care to create special moments that residents can share with their families and friends, making each day at Atfield House a little brighter and more memorable.

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