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- Barchester Atfield House Care Home

The staff were lovely - friendly, patient and caringD M(Niece of Resident/Service User)

The staff are well trained, loving and encouragingYvonne D(Daughter of Resident/Service User)


The staff were lovely - friendly, patient and caringD M(Niece of Resident/Service User)

The staff are well trained, loving and encouragingYvonne D(Daughter of Resident/Service User)


Atfield House is a modern, purpose-built home set in beautifully landscaped gardens. The care provider is located in Isleworth, opposite St. John's Park and close to Syon Park, Kew Gardens and the Thames Riverside.
The home provides first-class nursing and residential care, as well as expert care for those with Dementia in its Memory Lane Community and for palliative care.
A team of highly qualified, attentive staff focuses on residents' individual...
Atfield House is a modern, purpose-built home set in beautifully landscaped gardens. The care provider is located in Isleworth, opposite St. John's Park and close to Syon Park, Kew Gardens and the Thames Riverside.
The home provides first-class nursing and residential care, as well as expert care for those with Dementia in its Memory Lane Community and for palliative care.
A team of highly qualified, attentive staff focuses on residents' individual needs, with a tailored care plan for each person. The team's dedication can be seen across the board - in cooking, hospitality and in organising activities for residents.
Activity plans are crafted to suit the individual interests and hobbies of the home's residents, and an enclosed sensory garden is a great place for Memory Lane patients to relax and spend some quality time.
Visitors are welcome at the home.
Care Provided by Barchester Atfield House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Atfield House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Atfield House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Isaac Soliman (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Visitors welcome without appointment
Parking
- Free parking on site
Barchester Atfield House Care Home Reviews (155)
Barchester Atfield House Care Home has a Review Score of 9.8 (9.797) out of 10, based on 39 reviews in the last 2 years.
Over all time Barchester Atfield House Care Home has 155 reviews.
Staff are very patient and tolerant, very kind and understanding.
Activity host is very good at interpreting speech of the elderly.
Staff are very patient and tolerant, very kind and understanding.
Activity host is very good at interpreting speech of the elderly.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
Our aunt was in the care home seven months. She was well looked after. She was always clean. Food was excellent and her room always clean. Any needs or problems were immediately addressed and resolved. Staff are very caring and professional.
Our aunt was in the care home seven months. She was well looked after. She was always clean. Food was excellent and her room always clean. Any needs or problems were immediately addressed and resolved. Staff are very caring and professional.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
Atfield House is clean and tidy and well looked with help and consideration from all the staff to patients and...
Atfield House is clean and tidy and well looked with help and consideration from all the staff to patients and friends. Many thanks to you all for the work you do and all help given to us.
Thank you so very much.
Thank you very much for this review... it is so good to know this is how you feel. We are so fortunate to have continuity within our team which I think is key to everything. We are so delighted that you have chosen us for respite.
Any problems are resolved as soon as possible.
A cheerful, happy environment.
Any problems are resolved as soon as possible.
A cheerful, happy environment.
Thank you very much for this review... it is so good to know this is how you feel. We are so fortunate to have continuity within our team which I think is key to everything.
I arrived to visit my friend, we had a coffee and a cake. Wonderfully inviting, clean and friendly. Superbly decorated and comfortable. Care team were absolutely lovely. Interested in my friend who said she felt valued like a princess. Definitely treats residents as individuals, I'm impressed...
I arrived to visit my friend, we had a coffee and a cake. Wonderfully inviting, clean and friendly. Superbly decorated and comfortable. Care team were absolutely lovely. Interested in my friend who said she felt valued like a princess. Definitely treats residents as individuals, I'm impressed greatly by the care here. Celebrating life is the motto here. In practice also.
Thank you for your lovely review. It is a pleasure looking after your friend and seeing her so content. The team look forward to seeing you next time you visit.
My husband was very anxious at being in a care home for the first time, would meet his needs. They always listened and took on board his worries and panic...
My husband was very anxious at being in a care home for the first time, would meet his needs. They always listened and took on board his worries and panic sometimes.
They showed concern for me as his carer. Lovely surroundings like a hotel.
Thank you for such an uplifting review. I think it says it all! You are right... We all love what we do and it was great to have you as part of our Atfield family.
Having used the care home for respite care in 2023, it was an easy decision to choose this home again when our mother needed more urgent permanent, 24-hour care. The home "pulled out all the stops" and found her a room the same day of our request.
Having used the care home for respite care in 2023, it was an easy decision to choose this home again when our mother needed more urgent permanent, 24-hour care. The home "pulled out all the stops" and found her a room the same day of our request.
Thank you very much for this review... it is so good to know this is how you feel. We are so fortunate to have continuity within our team which I think is key to everything.
Upon...
Upon commencing my father's four weeks respite stay, the team made him feel at ease and were always willing to provide something different or change times of meals to suit him. I want to personally thank the deputy manager who has provided sound advice and support for his ongoing medical needs and we only hope he can make a full recovery.
Thank you for such an uplifting review. I think it says it all! You are right... We all love what we do and it is great to have you as part of our Atfield family.
Barchester Atfield House Care Home has been a good experience for my 88-year-old mother. They have been very caring following her stoke and the setting has enabled her to have a better experience in a caring environment. The activities have kept her mentally stimulated and the staff have been very...
Barchester Atfield House Care Home has been a good experience for my 88-year-old mother. They have been very caring following her stoke and the setting has enabled her to have a better experience in a caring environment. The activities have kept her mentally stimulated and the staff have been very caring.
Thank you for taking the time to review Atfield House and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the team.
That's what stays in my mind.
Finding a suitable shelter, for an
Individual who life left behind.
Ever patient, kind and supportive,
Like a wrap-around shawl and a hug.
Dementia care that is calm and unfolding.
Happy people walk, talk in the gardens,
Ours to help...
That's what stays in my mind.
Finding a suitable shelter, for an
Individual who life left behind.
Ever patient, kind and supportive,
Like a wrap-around shawl and a hug.
Dementia care that is calm and unfolding.
Happy people walk, talk in the gardens,
Ours to help if we can.
Up with the lark or night owl.
Say yes to a stay at this care home,
Every day, every year: no regrets.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
In 2023 I had three short stays at Barchester Atfield House Care Home, Isleworth, so when it became necessary for me to have more care, I knew exactly where I'd go! It is a very welcoming, cheerful home with modern colours and art. Rooms are comfortable, there is a variety of activities, morning...
In 2023 I had three short stays at Barchester Atfield House Care Home, Isleworth, so when it became necessary for me to have more care, I knew exactly where I'd go! It is a very welcoming, cheerful home with modern colours and art. Rooms are comfortable, there is a variety of activities, morning and afternoon, with professional guests at times. There are regular doctor and physio visits, hairdresser. I feel very safe here, so if you were looking for care of a loved one, you would have no worries at all to place them here. Staff always like to make sure you are happy. They are cheerful and run a very happy care home.
Thank you for such an uplifting review. I think it says it all! You are right... We all love what we do, and it is great to have you as part of our Atfield family.
We would like to say thank you to everyone at Barchester Atfield House Care Home for making my sister's last few days so comfortable. Your care for her has been exemplary.
We would like to say thank you to everyone at Barchester Atfield House Care Home for making my sister's last few days so comfortable. Your care for her has been exemplary.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
I was delighted to see my friend in such a lovely care home - the staff were very helpful and the cakes and tea were a yummy surprise. The home is spotlessly clean and odour-free. My friend is very happy being in this home.
I was delighted to see my friend in such a lovely care home - the staff were very helpful and the cakes and tea were a yummy surprise. The home is spotlessly clean and odour-free. My friend is very happy being in this home.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
My mother, who is living with dementia, has been at Barchester Atfield House Care Home for just over a year after a fall that put her in hospital. She is receiving a good level of care. We had initially selected Atfield because of the atmosphere, that seemed to be less institutional than other...
There has been a significant development in the activities program. There were many events around Christmas that engaged the families, these included panto, carols, tea, trip to the local church for a nativity service. There has been similar engagement for Mother's Day and Easter. There is a varied and busy weekly program of activities that includes exercise, visits from schools and pet farms, trips to garden centres and parks.
Thank you very much for this review, it is so good to know this is how you feel. We are so fortunate to have continuity within our team which I think is key to everything. We are pleased you are happy with your choice of home. I will pass your comments on to the team.
Laundry is done very promptly and the home is clean.
The food is mostly good, though my mother has difficulties with eating. The staff are very attentive to me too, e.g. offering me tea and biscuits as well when I...
Laundry is done very promptly and the home is clean.
The food is mostly good, though my mother has difficulties with eating. The staff are very attentive to me too, e.g. offering me tea and biscuits as well when I visit.
The home is safe and welcoming.
Thank you for taking the time to review Atfield House and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the team.
Since my brother was admitted to Atfield House Care Home he has received excellent care and is very content.
Since my brother was admitted to Atfield House Care Home he has received excellent care and is very content.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
Mum stayed at Atfiled House, Isleworth at the beginning of March 2024 while my husband and I went on holiday. It was the first time we'd left her since she came to live with us 4 years ago. We were quite apprehensive, but we needn't have been. Mum really enjoyed herself and was well looked after. I...
Mum stayed at Atfiled House, Isleworth at the beginning of March 2024 while my husband and I went on holiday. It was the first time we'd left her since she came to live with us 4 years ago. We were quite apprehensive, but we needn't have been. Mum really enjoyed herself and was well looked after. I will definitely use Atfield House again when we go on holiday. Thank you to all the staff!
Thank you for taking the time to review Atfield House and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the team.
I have been very impressed and grateful for the excellent, caring and professional care shown to my close friend over the last few weeks as her dementia has progressed. She has presented with challenging behaviour on many occasions. This has been dealt with empathy, love and thoughtfulness until...
I have been very impressed and grateful for the excellent, caring and professional care shown to my close friend over the last few weeks as her dementia has progressed. She has presented with challenging behaviour on many occasions. This has been dealt with empathy, love and thoughtfulness until she complied. My friend is able to be the person she is now but ensuring safety for herself and others which is something I value greatly and appreciate. The staff keep me fully updated at all times. The staff are excellent.
Thank you for such an uplifting review. I think it says it all! You are right, we all love what we do and it is great to have you as part of our Atfield family.
Care at Barchester Atfield House Care Home is exemplary. The staff are caring and sympathetic and it is a pleasure to visit.
Care at Barchester Atfield House Care Home is exemplary. The staff are caring and sympathetic and it is a pleasure to visit.
Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.
My father had a couple of falls at home and his mobility was poor. The local hospital said he was at risk of falls so should go to rest in a respite home. I searched and found Barchester Atfield House Care Home and I can honestly say the care my father received was of the highest standard. The...
My father had a couple of falls at home and his mobility was poor. The local hospital said he was at risk of falls so should go to rest in a respite home. I searched and found Barchester Atfield House Care Home and I can honestly say the care my father received was of the highest standard. The staff and facilities at Atfield are amazing. Thank you to everyone who looked after my father.
Thank you for such an uplifting review. I think it says it all! You are right... we do all love what we do and it is great to have you as part of our Atfield family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 23 September 2026We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.
News (49) & Events (1)
- 14 Sep 2026
The Groove Sax concert was much enjoyed last Saturday the 12th of September, by residents and their visitors at Atfield House. Residents and staff members got up to dance ,residents...
- 14 Sep 2026
Residents from Atfield House enjoyed two outings to Osterley Park on the 10th and 11th September, due to high demand. Each time residents and their family members shared their memories...
- 08 Sep 2026
Residents from Atfield House embarked on another outing to enjoy what September still has to offer and to catch the last messages of summer-rays of sunshine. The weather was mild,...
- 21 Oct 2026Organiser: Barchester Atfield House Care Home
Awards / Recognitions (46)
- 17 Jun 2026Recipient: Barchester Atfield House Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Atfield House Care Home.
Meet the Team (10)

Welcome to Atfield House. I’m Isaac Soliman, the General Manager and CQC Registered Manager.
I hold a Level 5 qualification in care leadership and...
Welcome to Atfield House. I’m Isaac Soliman, the General Manager and CQC Registered Manager.
I hold a Level 5 qualification in care leadership and have extensive experience across residential, nursing, dementia and complex care. I know how much trust it takes to choose a care home, and I take the responsibility of earning that trust seriously.
In my previous role, I led a home to a Good CQC rating in all five areas, achieved full occupancy and ended its reliance on agency staff. Those results matter to me because consistent teams and high standards help residents feel safe, known and well cared for.
I believe excellent care starts with listening. I want to understand each resident’s life story, preferences and wishes so that the support we provide feels personal and respects their independence and dignity. I also want families to feel welcome, informed and confident that they can speak openly with me and the team.
My aim is for Atfield House to be a warm, vibrant home where residents enjoy each day and colleagues take pride in the care they provide. I look forward to welcoming you and showing you around.

My name is Prachi, and I am proud to be the Deputy Manager at Atfield House. With extensive experience in the care sector, I believe that every...
My name is Prachi, and I am proud to be the Deputy Manager at Atfield House. With extensive experience in the care sector, I believe that every individual deserves to be seen, heard and valued for who they are. This belief is at the heart of the care I provide every day.
Throughout my career, I have dedicated myself to offering compassionate, person-centred support. I hold a European Certification in Essential Palliative Care, founded and coordinated by Princess Alice Hospice, which has strengthened my ability to support residents and their families with dignity, understanding, and sensitivity during some of life’s most challenging times.
In my current role, I strive to create a warm, supportive environment where residents feel safe, respected, and truly at home. For me, caring for others is not just a profession; it is a privilege that I am honoured to uphold every day.

I am the Administrator for Atfield House, and I'm really pleased to be working for Barchester Healthcare.
I joined the...
Hello, I'm Krisztina.I am the Administrator for Atfield House, and I'm really pleased to be working for Barchester Healthcare.
I joined the company in 2016 and came to Atfield House in early June 2023, and quickly became a valued member of the team.
I really enjoy meeting and getting to know residents and their loved ones.
I look forward to welcoming you on a visit to Atfield House and answering any questions you may have.

I'm Robert, and I have been working at Atfield House since 2006, now celebrating 20 years here.
I am delighted to work as Head Chef,...
Hello,I'm Robert, and I have been working at Atfield House since 2006, now celebrating 20 years here.
I am delighted to work as Head Chef, leading my team to produce fresh, nutritious and well-balanced menus, suited to the individual needs of each resident.
It is a real privilege to see Residents, Visitors and Colleagues enjoying the high standards of meals we produce every day.I particularly enjoy chatting with residents about their favourite meals and also taking part in baking sessions. I look forward to meeting you and discussing any dietary requirements I may support you with.

I'm Suresh, and I have been working at Atfield House since October 2022. I originally started as a Health Care Assistant. During this period of...
Hi,I'm Suresh, and I have been working at Atfield House since October 2022. I originally started as a Health Care Assistant. During this period of time, I have dedicated my time to learning more about the home and the residents' needs.
In 2024, I was promoted to Head of Maintenance; this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as Head of Maintenance; it has boosted my confidence and inspires me to achieve more. My responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone at Atfield House.

I have been working at Atfield House since February 2022.
Although I joined as a housekeeping assistant, I was promoted to...
Hello, my name is DielleI have been working at Atfield House since February 2022.
Although I joined as a housekeeping assistant, I was promoted to Head of Housekeeping in 2023.
I am proud that Atfield House sets exceptional standards in cleanliness, and I enjoy working with my team to keep these standards high. I particularly enjoy working with residents and their families to make sure rooms are comfortable and individualised to our residents' needs. This wouldn’t be possible without the incredible team that we have here and the support I receive.

Hello, I'm Carmen.
I joined the team at Atfield House Care Home in April 2023 as our Activity Coordinator. I am passionate about creating...
Hello, I'm Carmen.
I joined the team at Atfield House Care Home in April 2023 as our Activity Coordinator. I am passionate about creating meaningful and enjoyable experiences for residents, helping them stay connected, engaged and involved in the things they love.
I take great care to create special moments that residents can share with their families and friends, making each day at Atfield House a little brighter and more memorable.

Hi, I'm Christina. I started working at Atfield House back in 2020. I really enjoy my role here. The team are great, and we work very well together. It is a pleasure to look after our wonderful residents every day.

I have been a member of the Atfield House care team since 2020. In this time, I have learnt so much. It is a great team to be...
Hello, I'm Cynthia,I have been a member of the Atfield House care team since 2020. In this time, I have learnt so much. It is a great team to be part of, and we all work very well together.
Previously, I was a Chef-Manager of a Caribbean restaurant, two very diverse roles for me, but both involve high-quality care and attention to detail. skills are well utilised here at Atfield House.
I look forward to meeting you and supporting you with your care needs.

I am a senior carer here at Atfield House and have been here for 20 years. I enjoy looking after people, and we have a very good team here that makes that possible.
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