
facilities were exceptional and the staff were all so cheerful, attentive and supportive.Moiz S(Son of Resident/Service User)

This home deserves the highest recognition on all levelsK B(Daughter of Resident/Service User)

He is treated respectfully and is very happy there. Can't speak highly enough of the home.Mary P(Sister of Resident/Service User)

facilities were exceptional and the staff were all so cheerful, attentive and supportive.Moiz S(Son of Resident/Service User)

This home deserves the highest recognition on all levelsK B(Daughter of Resident/Service User)

He is treated respectfully and is very happy there. Can't speak highly enough of the home.Mary P(Sister of Resident/Service User)

Brook House care home has trained staff who ensure each residents’ safety, comfort and high quality care is upheld at all times.
Caring staff give people the support they need.
Residents can enjoy a wide range of activities to suit their interests.
Healthy, delicious food is served that meets residents' dietary requirements.
Care Provided by Brook House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
An assessment would be completed to determine the weekly cost
The price(s) shown are provided by the care home. Contact Brook House Care Home for full pricing details and T&Cs.
Contact Brook House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lukka Care Homes
- Private Owned
Person in charge
- John Gilfillan (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (43)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (4)
Brook House Care Home Reviews (65)
Brook House Care Home has a Review Score of 8.5 (8.539) out of 10, based on 3 reviews in the last 2 years.
Over all time Brook House Care Home has 65 reviews.
The care home that my dad is in is a wonderful place for him, he is getting all the care he needs. The staff are absolutely great with him, very friendly and kind to my dad, encouraging him to get up out of bed and join in with the activities that are available on that day. He was very clean and tidy. It is such an improvement on the last home he was in.
Thank you for your kind words and we appreciate you have taken the time to write a nice review and are happy with your father's care.
The manager on Christmas day even bought him the Irish Post - brilliant - he was happy reading it and we got video calls made to us yesterday.
Thank you for your kind thoughts . They are very much appreciated.
Very helpful manager and staff, very considerate. Very clean.
Thank you for your kind words and the support you give Brook House.
I just wanted to drop a few lines to let you know that I can’t thank the staff enough for the care and attention that my mum received during her stay at Barchester Brook House Care Home. I found the facilities were exceptional and the staff were all so cheerful, attentive and supportive.
Once again thank you all so much.
Thank you for your review and thank you for your kind words. Your family have been very supportive of the home.
cared for our mother during her stay at the Barchester Brook House Care Home.
We were happy that our mother spent her last few years in such a caring environment with such an impeccably high standard of care delivered with warmth and compassion.
Thank you all for the loving care you gave to our mom.
Brook House is a special place!
Thank you for your kind words. It is a pleasure to have your mother in our home.
The end of life care provided to my mother by the nurses and care assistants was first class. During the last days of my mum's life, the relatives were given 24-hour access and support. Also, the after death service was very much supportive and sympathetic.
Once more my family will be eternally grateful to the staff and management at Brook House for looking after our late Mother.
Thanks again for your kind words. We all grew very attached to your mother.
My mum went into Brook House Wembly in May 2015. I had no concerns when Covid kicked in as I knew she was still receiving the utmost care in every way, This home deserves the highest recognition on all levels. Mum passed in May 2021.
Thank you for your review. We loved looking after your mother.
Summertime was a good experience at Brook House. Outdoor garden visits were well organised. They celebrated most festivals with activity coordinators and staff, though we missed the celebrations as were restricted. The photos/videos sent by the coordinator were very much appreciated by our overseas family too. Throughout the pandemic, we were given feedback as to what was going on at the care home. The indoor/cubicle visits with the speaker system is a brilliant idea. Recent facility to visit Mum indoors has been a great relief. We have been very happy with the care/management and all the staff. The Gwyneth and Hindu speaking staff makes a lot of difference in communication with residents, especially Mum relates to them and enjoys the activities with better understanding.
Thank you for your kind review and the appreciation shown. These kind words mean a lot.
My brother is in Brooke House. He is treated respectfully and is very happy there. Can't speak highly enough of the home.
Thank you for your review. It is a joy to have your brother here at Brook House.
I find the management and staff very helpful and accommodating. Since my mum has been here, they have bent over backwards to help us in every way. The form was helpful and informative and the management ensure that the home is clean and spotless. I'm sure the rest of my family will agree.
Thank you for your nice comments. It is a pleasure to have your mother in Brook House.
The team at Brook House are very conscientious and genuinely care for their residents which is very reassuring. They become good friends with visitors too. The standard of care in practical terms is excellent. I am always impressed by the quality of food and how it is tailored to the needs and likes of individual residents. My only real concern is that communication is not their strong point, including it seems within the team.
Thank you for your nice comments about the staff and we will endeavour to improve our communication.
From day one, I have received a good, friendly and kind reception and service from the management, especially the manager and the carer who took the extra trouble and care to make my stay comfortable, happy and made me feel at home. I am so pleased to recommend her for her kind, generous and loving care, service with a smile and made my stay pleasant and comfortable in my difficult time. I have a language problem and am a strict vegetarian, but despite that I have been well looked after. Providing me with my choice of TV programme on Netflix made my day. God bless the personal carer and the manager and the staff and nurses. Thank you all.
Thank you for the review. Please contact us if there is anything we can do. We are very happy that you are enjoying your stay with us.
I have found all the staff so caring and obliging in every way and I am so thankful that my husband is being looked after by such wonderful people. In his words 'I am more than happy to be here!'. We couldn't wish for more than that! Thank you, everyone!
Thank your review and your kind sentiments. It is a joy to have your husband at Brook House.
Barchester Brook House is a warm, welcoming, friendly nursing care home. Staff and Management are professional, diligent and very caring. We appreciate all that they do for our mother and highly recommend this care home to others.
Thank you for your kind words. We enjoy your mother residing with us at Barchester Brook House.
I would like to say they have an excellent service and I love the way they are looking after my best friend with good support. Thank you.
I am glad, we are helping and supporting your friend. Please do not hesitate to mention if there is anything else we can do.
Kind and helpful.
Very nice people.
Thank you for your kind words and hope you enjoyed your visit.
Barchester Brook House have been exceptional looking after my father, all the staff are friendly and welcoming. The manager goes above and beyond to ensure all residents have been well looked after. The home is well run and have done especially well during the COVID-19 situation.
Thank you for your review. Your words are very kind and appreciated. Your father has settled well at Brook.
I have only praise and pure gratitude for all staff at Brook House. They welcomed my brother with unbelievable compassion and care from day one. We have had heartbreaking circumstances within the last three years, losing both or parents and Brook House supported us throughout. They have completed treated us as their extended family. My brother has always said to me how kind, caring and friendly all at Brook House are to him.
Thank you for your nice comments. We are here to help.
My mum has been a resident at Brook House for over 3 years now. Her needs are high so we did spend a lot of time in trying to choose the right place. I am glad we found Brook House. The last 2 months have been very tough for my Dad and I. We haven’t been able to see my mum during this pandemic. However, the support and communication from Brook House has been outstanding. Particularly as far as my elderly Dad is concerned. They realise how sad he is and the outpouring of love and care for him has been amazing. They recognise that it is not always about just the residents. They are always asking after him and regularly send pictures of my mum as well as facilitate video calls. They also drop food around to his house. All this goes on quietly and without fuss. They don’t shout this from the rooftops as some publicity stunt. They just do it. My mum meanwhile is being brilliantly looked after. This care home, in my opinion, stands apart from all the others.
Thank you for the review and the support you give Brook House. We have a lady who is covering activities currently and is doing her best to stimulate the residents with different activities.
My Mother in Law has significantly improved since her arrival due to the care and attention provided by all the staff. Always willing to answer any questions. I am fully aware and kept up to date on my Mother in Law's progress. With the lockdown, the management was so helpful to use their personal mobile to do video calls so we could see and communicate with my Mother in Law. This was very much appreciated. My Mother in Law was bed bound. Since she moved to Brook House she has become so active and cheerful.
Thank you for your kind sentiments. It is a pleasure to have your mother-in-law at Brook House. All your family are very nice and supportive.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Brook House Care Home.
There are no upcoming events for Brook House Care Home.
Awards / Recognitions (53)
- 29 Feb 2024Recipient: Brook House Care Home
- 31 Jan 2024Recipient: Brook House Care Home
- 31 Dec 2023Recipient: Brook House Care Home
Accreditations
There are no accreditations posted yet for Brook House Care Home.
Meet the Team (17)

General Manager for Brook House since February 2008. A registered nurse since 1995. First wanted to go into nursing when undertaking Duke of Edinburgh Award at school. I attended a residential placement with physically disabled and able bodied.

The residents like her very much because she makes time every morning to deliver their newspapers to each and one of them personally.

I enjoy my job role understanding the residents hobbies and interests. I take in to account peoples capabilities and strengths in planning the activities.
I pride myself in having a varied program catering for the whole home.

Hi, my name is Naresh. I have worked at Brook House since 2018. I am responsible for ensuring that residents enjoy all their meals.

I am working as a dementia champion nurse in Brook House I am taking care of residents living with dementia.

We are delighted to have her as part of the Brook House Family for so long.

Laura is part of Brook House Family for 5 years.
We are really happy she's part of our team

We are happy she is part of our team because she's a very good healthcare assistant.

She is professional, attending to the different needs of our residents, delivering quality care, person-centred care and support, compassionate, respectful and kind.
She is a very happy person and she brings smiles to the residents every morning when she comes to work.

We are very happy to have such a valuable employee.

We are really happy that she is a part of Brook House Team.

Loredana is a professional and hard working lady, reliable and dedicated to her job.

Doris is a very joyful care assistant, professional and team worker, has every single day a good energy.

I have worked for Barchester since 2011. I am a care assistant and in all this time I learnt a lot about how to give peoples care dignity and respect.

Love my job.

Verry dedicated and skilled worker

My job is to keep kitchen clean and tidy and help the Chef cooking.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook House Care Home to verify any information. View our terms and conditions. Brook House Care Home has an Enhanced Service -more info.