
facilities were exceptional and the staff were all so cheerful, attentive and supportive.Moiz S(Son of Resident/Service User)

This home deserves the highest recognition on all levelsK B(Daughter of Resident/Service User)

He is treated respectfully and is very happy there. Can't speak highly enough of the home.Mary P(Sister of Resident/Service User)

facilities were exceptional and the staff were all so cheerful, attentive and supportive.Moiz S(Son of Resident/Service User)

This home deserves the highest recognition on all levelsK B(Daughter of Resident/Service User)

He is treated respectfully and is very happy there. Can't speak highly enough of the home.Mary P(Sister of Resident/Service User)

Brook House care home has trained staff who ensure each residents’ safety, comfort and high quality care is upheld at all times.
Caring staff give people the support they need.
Residents can enjoy a wide range of activities to suit their interests.
Healthy, delicious food is served that meets residents' dietary requirements.
Care Provided by Brook House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
An assessment would be completed to determine the weekly cost
The price(s) shown are provided by the care home. Contact Brook House Care Home for full pricing details and T&Cs.
Contact Brook House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lukka Care Homes
- Private Owned
Person in charge
- John Gilfillan (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (43)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (4)
Brook House Care Home Reviews (65)
Brook House Care Home has a Review Score of 8.5 (8.539) out of 10, based on 3 reviews in the last 2 years.
Over all time Brook House Care Home has 65 reviews.
From management to carers, nurses, cooks, cleaners and all staff I have only got good reports on care, food and friendliness within the home especially in the awful times we are all living through now. The activities are sometimes not so good but understandable due to the present situation. I applaud the work everyone is doing and putting themselves at risk to do so. The staff are always kind and helpful even under pressure. I would like to thank one and all of you for your care and help always.
Thank you for your kind words. Your son-in-law is a great character and we are grateful for his input as resident ambassador.
From the welcome, as soon as we arrived, to the friendliness of the staff and the happiness of my Aunt, I was incredibly impressed with the care home.
They have a difficult job but they really are the best of the best. From the management to all involved in her care. Thank you a thousand times. The home looks really nice and bright. I would not change to a; £1,000 - a day home! Thank you.
Clean healthy environment and very caring staff. Visible managers. Very welcoming and willing to listen. Homely atmosphere. Patient care very good - eating, drinking and washes.
No complaints, all OK.
My father has significantly improved since his arrival due to the high degree of care and attention provided by all the staff. Always willing to answer any questions I am fully aware and kept up to date on my father's progress. Would not hesitate to recommend Barchester Brook House to anyone.
Laundry OK but why do they not return items to correct owners - this spoils all the good points!
In the last months, my aunt had a health set back and I thought her time had come but thanks to the carers and nurses efforts and commitments she has made improvements to her life. I would like to thank the whole team at Brook House Wembley.
From day one I have been very happy with the service my father receives. More importantly, he is very happy in this home.
I am pleased with the care that my mother is receiving at the Brook House establishment and would recommend the nursing home to relatives and friends.
Can visit at any time.
Aunty is very happy here.
Staff and management are caring and friendly.
Good food.
My daughter has been a resident in this home for 7 years. I am 100% satisfied with all aspects of their care.
However, the nursing care she has received has been fantastic. The care assistants are attentive and experienced. My mother has been comfortable, well fed and has smiled everyday. In fact, she has begun to interact more with us than she even did at home!
I am grateful to Brook House for there care and support at an anxious time for my family. The place is well managed and a friendly environment encouraging open visiting hours for all friends and family of all ages. I would definitely consider using Brook house for future respite.
The care my brother received at Brook House was exemplary. We could not have found a more conducive environment for his last few months. The staff were well qualified and attentive. The food and general facilities were of the highest quality and the activities coordinator arranged a series of events which made him feel welcome and involved.
The care here is very good but I notice that at times some of the residents are difficult to cope with. I am very happy living here, it is so much better than when I was coping on my own at home.
Dad is very happy here and we feel he is safe. There is always a happy face and the nurse on floor 2 is great. The carers, on the whole, are very attentive. I know I can always speak to a manager if needed to solve a problem.
They entertain seasonally, BBQ in the summer, music on Sundays, all very welcoming.
Very good home. We have used this home for a number of years. The manager and his team do a great job of looking after her needs.
I am very always welcome. Staff are very good to me and the rest of the family. Management very excellent, we always feel at home, anytime we come to visit grandma. I never regret she came to this home comparing to where I worked. I like everything about the home. The activities lady is very good and helpful all the time!
My mother has been in Brook House for over 3 years. She is very well looked after from all staff e.g nurses, carers, admin and management. The home is very clean in fact excellent like walking into a hotel. Carers are very professional and caring. I would highly recommend this nursery home.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Brook House Care Home.
There are no upcoming events for Brook House Care Home.
Awards / Recognitions (53)
- 29 Feb 2024Recipient: Brook House Care Home
- 31 Jan 2024Recipient: Brook House Care Home
- 31 Dec 2023Recipient: Brook House Care Home
Accreditations
There are no accreditations posted yet for Brook House Care Home.
Meet the Team (17)

General Manager for Brook House since February 2008. A registered nurse since 1995. First wanted to go into nursing when undertaking Duke of Edinburgh Award at school. I attended a residential placement with physically disabled and able bodied.

The residents like her very much because she makes time every morning to deliver their newspapers to each and one of them personally.

I enjoy my job role understanding the residents hobbies and interests. I take in to account peoples capabilities and strengths in planning the activities.
I pride myself in having a varied program catering for the whole home.

Hi, my name is Naresh. I have worked at Brook House since 2018. I am responsible for ensuring that residents enjoy all their meals.

I am working as a dementia champion nurse in Brook House I am taking care of residents living with dementia.

We are delighted to have her as part of the Brook House Family for so long.

Laura is part of Brook House Family for 5 years.
We are really happy she's part of our team

We are happy she is part of our team because she's a very good healthcare assistant.

She is professional, attending to the different needs of our residents, delivering quality care, person-centred care and support, compassionate, respectful and kind.
She is a very happy person and she brings smiles to the residents every morning when she comes to work.

We are very happy to have such a valuable employee.

We are really happy that she is a part of Brook House Team.

Loredana is a professional and hard working lady, reliable and dedicated to her job.

Doris is a very joyful care assistant, professional and team worker, has every single day a good energy.

I have worked for Barchester since 2011. I am a care assistant and in all this time I learnt a lot about how to give peoples care dignity and respect.

Love my job.

Verry dedicated and skilled worker

My job is to keep kitchen clean and tidy and help the Chef cooking.
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