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Carter House Care Home

1-2 Farnham Gardens, London SW20 0UE
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It is obvious that all the staff have genuine affection for the residentsS C(Niece of Resident/Service User)
Carter House Care Home, London
Carter House Care Home, London
Carter House Care Home, London

Carter House Care Home offers residential care and specialist dementia care in a warm, homely environment. The highly trained and dedicated staff team get to know each resident and their family individually offering personalised care and support.

Carter House is designed with residents in mind, and is fully equipped to provide care in a pleasant and comfortable setting.

The home has 46 rooms with ample opportunity for residents to personalise the... 

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Care Provided by Carter House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750

Contact Carter House Care Home to confirm what's included and get a personalised quote:

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Tours

Onsite Tours of Carter House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 7:00 PM)We would love to show you around our home.
Remote Tours of Carter House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 7:00 PM)Virtual tours are available via Zoom, Facetime, Whatsapp and Facebook.

Good to Know

Group / Owner

Person in charge

  • Shera Hinchley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Single Rooms with ensuite Wet Room (46)

Visiting

  • Visitors are welcome at any time.

Parking

  • Car parking available at the care home.

Carter House Care Home Reviews (64)

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9.5

Carter House Care Home has a Review Score of 9.5 (9.543) out of 10, based on 12 reviews in the last 2 years. Over all time Carter House Care Home has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from Anthony G (Nephew of Resident) published on 15 June 2018 Submitted via Website•
Overall Experience
Review from Julie F (Daughter of Resident) published on 13 June 2018 Submitted via Website•
Overall Experience
Review from Samantha T (Granddaughter of Resident) published on 12 June 2018 Submitted via Website•
Overall Experience
Review from Norma B (Sister of Resident) published on 16 May 2018 Submitted via Website•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 12 Sep 2025

    Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...

  • 03 Sep 2025

    Residents from Carter House Care Home were delighted to take part in Dundonald Church’s annual Holiday at Home programme, a four day-long event designed to bring local people together through...

Upcoming Events

There are no upcoming events for Carter House Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

Meet the Team (2)

Alex Ulatowska
Alex UlatowskaJob Title Customer Relations ManagerJoined 2022
Shera Hinchley
Shera HinchleyJob Title Home ManagerJoined 2016

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carter House Care Home to verify any information. View our terms and conditions. Carter House Care Home has an Enhanced Service -what an Enhanced Service includes.