Cedar House Care Home

39 High Street, Harefield, Uxbridge UB9 6EB
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9.9 66 Reviews
  • Cedar House Care Home, Uxbridge
Cedar House Care Home, situated in the beautiful village of Harefield, Middlesex, offers a home-from-home atmosphere for those looking for personalised nursing and nursing dementia care.

Quality of life is a real focus at Cedar House and the team work hard to ensure the lifestyle is enriching for each and every resident. By learning about each person’s hobbies and interests, they design a comprehensive activity programme which supports residents to continue to enjoy the things they love most, whether that be gardening, art & crafts or simply relaxing and enjoying their favourite show.

Meanwhile, the catering team create delicious meals to ensure a lovely dining experience for all residents and visitors, all of which can be enjoyed in the dining areas or the outdoor spaces in the warmer weather.

To find out more about the lifestyle on offer at Cedar House, please get in touch with the friendly team.

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Care Provided by Cedar House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Patience Sibanda (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cedar House Care Home Reviews (66)

Total of 66, showing 21-40
9.9

Cedar House Care Home has a Review Score of 9.9 (9.878) out of 10, based on 11 reviews in the last 2 years. Over all time Cedar House Care Home has 66 reviews.

Overall Experience

  • 35
  • 27
  • 4
  • 0
  • 0

Date Published

66
2
5
11
55

Review from John D (Son of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, a credit to the care home - could not ask for anymore. Highly recommend.

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Review from Peter M (Son of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, an excellent care home. I'm very satisfied with the standard of care given to my mother.
Staff are very professional and sympathetic, cleanliness is excellent as is the food.
No complaints at all.

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Review from D M (Brother of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been a resident since September 2021. The care and compassion he is receiving is excellent staff are very approachable.

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Review from Paul M (Son of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful and friendly staff always seem good to Mum and to our family.

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Review from Jane A (Daughter of Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum wasn't here very long, but the care received was excellent.
Staff were first-class especially patient, very caring.

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Review from T C (Daughter of Resident) published on 10 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father resides at this care home and I am very grateful and pleased with the kindness and care shown to him. Despite being busy and short-staffed at times I am sure they were always pleasant and polite when I called, nothing was too much trouble for them, they always went out of their way to locate
my father so I could speak to him on the phone. The manager was always kind and attentive and did whatever she could to make sure my dad was comfortable. My dad looked very comfortable in this setting and had no complaints when I spoke on the phone to him and when I visited eventually between lockdowns. I was pleased he received great care at such a worrying time for the staff from the start of this pandemic.

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Review from S N (Daughter of Resident) published on 19 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff were interested in caring for our father's last few weeks of life. They were engaged, considerate, and genuinely interested in providing him with a good quality of care. We cannot fault Cedar House for the care they provided for him. Thank you.

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Review from Helena T (Niece of Resident) published on 20 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Cedar House is a well-designed care home accommodating approximately forty residents, with pleasant gardens and sufficient parking spaces. The staff are well trained and kind. The home manager is very dedicated and willing to undertake any task to make the home run smoothly. Her team are loyal and hardworking
and the nursing staff are very caring. They made every effort to accommodate my window visits during the Covid-19 lockdowns and although it was difficult, they managed to keep the residents safe. My aunt suffered from acute anxiety and dementia and the team tried hard to involve her in activities and support her choices but time pressure in care homes is relentless.

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Review from Kevin E (Brother of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff seem to be very caring, professional and positive attitude. Cedar House does not feel like one imagines a care home to be. The garden is very pretty and peaceful. The home manager is very friendly and seems to be very efficient.

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Review from Robert W (Son of Resident) published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have been excellent at maintaining contact between myself, my father and other family members/friends of my father/the resident.
Facilities are clean and kept in good condition for the residents.

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Review from Nick B (Son of Resident) published on 13 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had a very brief stay cut short due to personal reasons but said that all of the staff were very lovely and made her feel welcome and she received better care than from her home carers.

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Review from Paul N (Brother of Resident) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been resident at the home for two years now, he has dementia and is very active. He lives his life in the memory of his work days in the film industry special effects, assuming he is at work still. This makes him quite difficult to control and he can be argumentative to requests by the
staff as he does not see himself as being a resident.
The staff like him a lot and handle him very well by suggesting he can help if he does this or that, this is kindness to him and is freely given, this gives him an illusion of normality and a purpose in life. In December they organised a fantastic 80th birthday party for him. We said if they needed anything for the party we would supply it but they did everything to a marvellous standard, for which we are very grateful. We would recommend them to anyone.

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Review from R H (Son of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff were always very helpful and professional. Thank you!

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Review from Sandra L (Daughter of Resident) published on 13 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home manager is extremely kind and informative. My dad seems happy and content. Cleanliness is excellent.

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Review from Y B (Wife of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All very good. Always very helpful.

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Review from S H (Daughter of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic from start to finish. One member of staff was my strength through dads journey at Cedar House and I will be forever grateful.

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Review from S P (Son of Resident) published on 5 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As yet, we have been unable to come inside to visit Mum, but have sat in the garden.
All the staff are great, and Mum seems to be happy.

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Review from Amanda S (Granddaughter of Resident) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan spent her last years at Cedar House in Harefield. Prior to coming here she was in another home but was moved to Cedar House because they specialise in dementia care. She enjoyed her life there, and the family could see how happy she was. She enjoyed singing and entertaining the other residents,
even at 100 years of age! I miss her, but I know she was cared for and meant a lot to the staff at Cedar House. Thank you to the manager and her staff for making her content and happy during her last years at Cedar House.

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Review from Hayley C (Daughter of Resident) published on 2 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother was placed in Cedar house and received palliative care. The love and respect given to our family and my grandmother in her last few months was incredible and I would like to say thank you to everyone who looked after my grandmother. Thank you.

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Review from S W (Son of Resident) published on 24 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to Cedar House from the hospital and was made extremely welcome from the outset by the manager and staff. They were all warm, caring, and friendly. My family were happy and relieved that Mum was placed in such a lovely environment. Although Mum sadly passed away after only
two weeks of being there, we felt it was a good place for her to spend her last moments. Thank you, everyone.

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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Cedar House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.878 for Cedar House Care Home is calculated as follows: ( (117 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 131 Ratings = 4.878

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Patience

Patience Sibanda

Job Title: Home Manager

“For me, kind care is being a considerate and respectful person that supports every Resident as an individual.”


As a Registered Nurse, Patience has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Patience closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Cedar House.


When asked what she enjoys most about her role, Patience remarked:


“There’s nothing better for me than sitting with the Residents and learning more about their lives.”


In her spare time, Patience enjoys singing, walking, travelling and spending with friends and family.


If you would like to find out more information about Cedar House, Patience has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01895 820700
W hc-one.co.uk
E cedarhouse.manager@hc-one.co.uk